Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. Consumers are showing similar signs of permanent behavioral change.

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2022 Employee Relations Outdoor Fast Casual 204

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

NOVEMBER 21, 2023

In recent years, the food service industry has witnessed a growing emphasis on sustainability and energy efficiency, making it imperative for restaurant owners and managers to seek out energy consumption curtailment strategies while ensuring a pleasant and comfortable atmosphere for their patrons and staff.

Equipment 118

Equipment Outdoor Sustainability Fine Dining 118

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. The healthy and sustainable eating trend is not going away and will most likely continue to rise in popularity into the new year. Finding innovative ways to incorporate novel foods into your menu sets your properties at the forefront of healthy dining.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 196

Kitchen Safety Employee Relations Communication Point of Sale 196

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Here are their insights.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 43 percent plan to add an outdoor on-site dining space. "What The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

Back of House 117

Back of House Fine Dining 2011 Dine-in 117

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

Restaurant Engine

AUGUST 9, 2023

Tip #1: Treat Your Employees Well While this may not be the first thing that pops into your mind, it is one of the most important things you can do to level up your restaurant. According to the Harvard Business Review (and many others), engaged, happy employees are the secret to your success. Have employee events.

Compost 52

Compost Recycling Website Management Employee Relations 52

Modern Restaurant Management

APRIL 8, 2020

Just because dine-in business is on hold doesn’t mean your restaurant’s future has to be. One former Darden back-of-house trainer describes it as a “checks and balances system,” allowing businesses to track where health related problems could have stemmed from. HACCP-Compliant Processes.

White Paper 213

White Paper Seating Employee Relations Back of House 213

Next Restaurants

JANUARY 27, 2021

Make sure you select whether you’re currently offering dine-in or only carryout. The health and safety of both your employees and your customers have taken center stage. Do you emphasize sustainability in your menu, products, and practices? Then be sure you are using sustainable marketing practices to share what you’re doing.

Marketing 111

Marketing Email Marketing Online Ordering Social Media 111

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

JULY 15, 2020

The reopening of dining rooms continues to be much slower for limited-service brands, with many restaurants choosing to continue to operate under off-premise only given their relatively higher volumes in those channels. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Restaurant365

MAY 22, 2020

need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Recruiting where your potential employees are searching. Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. In July, 47 percent couldn't hire enough employees. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada. Hiring Crisis Facts.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

The Restaurant Times

JANUARY 21, 2021

This article covers restaurant industry trends that restaurant owners must adopt in 2021 to sustain and strengthen their businesses. . Off-Premise Dining. As the COVID pandemic raged and lockdowns were enforced, almost every dine-in restaurant was forced to rely on takeaways and delivery sales to stay afloat. Contactless Dining.

2021 98

2021 Online Ordering Food Order Delivery 98

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Same-store sales growth was -2.1

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Deliverect

APRIL 20, 2020

Whereas this statement was undeniably true before the crisis, it now looks like off-premises dining will be even bigger once things go back to normal. Recent consumer surveys show that 67% of US consumers will be very cautious about dining in a restaurant once they reopen, and 12% claim they may never go back to dining in at all.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

SEPTEMBER 23, 2020

The hardest hit have been casual dining sit-down restaurants and national chains that complied with local COVID-19 mandates to limit or ban indoor dining. When you reopen dining, what will your customers require in addition to the normal medical guidelines? Barclays expects approximately 10 percent of U.S.

Customer Service 182

Customer Service Cash Management Small Business Communication 182

Modern Restaurant Management

APRIL 15, 2020

Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Family dining was another segment that was hit hard, which includes many buffet-based concepts. Same-store sales for restaurants dropped by 28.3 percent in March. Same-store traffic fell by 29.2 percent during March.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

EATER

JULY 13, 2021

She had already undertaken the process of transitioning her restaurant to a co-operative, employee-owned model, and had enlisted the nonprofits Project Equity and Sustainable Economies Law Center to explore options. So we are being diligent and thoughtful about a model that works for us and our employees.”. Food Costs: $2.06.

Employee Relations 97

Employee Relations Delivery Food Order Restaurant Law 97

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

The Restaurant Times

MARCH 13, 2023

Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. Why is Back of House Important? The back-of-house team keeps everything running smoothly behind the scenes, often unnoticed by guests. The back-of-house area is typically a staff-only zone.

Back of House 52

Back of House BOH Front of House FOH 52

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. Changes in restaurant layout to minimize indoor dining rooms. Business in the restaurant industry is once again starting to look brighter. Here are some tips for CFOs.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Future Food

JULY 2, 2019

Here are a sampling of the comments that were published: “Customer service is critical whether you are a fast food store or fine dining. Having a smile on the face of every employee makes the world of difference.” Customer and Industry Trends - Staying Relevant and Thriving. Let’s start by looking at the key industry concerns.

Customer Service 68

Customer Service Employee Relations Hospitality Fine Dining 68

Restaurant365

OCTOBER 23, 2019

COGS totaled takes into account the ingredients that make up your food andbeverage sales, and related supplies (like napkins or coffee filters). It’s important to note that COGS doesn’t include one-time, non-inventory-related costs, like repairs for a broken oven, new barstools, restaurant decorations, or utility bills.

Point of Sale 74

Point of Sale Inventory Employee Relations Insurance 74

The Restaurant Times

MAY 30, 2021

It also outlines details regarding the concept, cuisines to be offered, number of employees, etc. Furthermore, this section should also consist of other related information which is vital to the business like: Type of service and layout: You need to mention what kind of service you intend to offer. Introduction. Business Overview.

Point of Sale 52

Point of Sale Food Truck Employee Relations Cash Management 52

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

FEBRUARY 10, 2020

The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. on the depth, breadth, and promotion of their plant-based entrées. New GFI-commissioned data also released today reveals the size of the market opportunity on offer and shows that U.S. This data covers U.S. Both Burger King and Carl’s Jr.

Hospitality 184

Hospitality Food Consumer Goods Point of Sale 184

Restaurant365

MAY 27, 2021

In addition, there are still a lot of uncertain factors surrounding dining capacity. Optimizing your prime cost takes data, insights, and sustained effort, but it can directly add profit back to your bottom line. .” The restaurant industry landscape has changed over the last few years. Here are five areas to focus on.

Point of Sale 78

Point of Sale Inventory Waste Food Order 78

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Virtual Barbecue Pit. All locations will serve guests via delivery through a virtual kitchen facility. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 123

Online Ordering Hospitality Leadership Design 123

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. App downloads remain strong.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171