Cheetah

MAY 31, 2021

With third party delivery apps growing their user base by the millions each year – even before the pandemic – we would not hesitate to say that delivery is the future of dining. Black and Mobile. Black and Mobile is a black-owned delivery app alternative. Black and Mobile is a black-owned delivery app alternative.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

JULY 15, 2020

The reopening of dining rooms continues to be much slower for limited-service brands, with many restaurants choosing to continue to operate under off-premise only given their relatively higher volumes in those channels. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 161

2020 Mobile Ordering Point of Sale Fast Casual 161

Deliverect

APRIL 20, 2020

And now more than ever, swift, convenient and efficient online ordering options have become the norm. Whereas this statement was undeniably true before the crisis, it now looks like off-premises dining will be even bigger once things go back to normal. Sides have been ordered more than usual, as well. Family meals and meal kits.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

SpotOn

MAY 20, 2024

Operators have to navigate the complex world of tip pool options, service charges, and minimum wages and ensure their employees are motivated and paid well, all while striving for profitability. Then there are guests, surrounded by opportunities to tip, from dog groomers to massage therapists.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Restaurant Engine

AUGUST 9, 2023

Tip #1: Treat Your Employees Well While this may not be the first thing that pops into your mind, it is one of the most important things you can do to level up your restaurant. According to the Harvard Business Review (and many others), engaged, happy employees are the secret to your success. Have employee events.

Compost 52

Compost Recycling Website Management Employee Relations 52

Restaurant365

MAY 22, 2020

need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Recruiting where your potential employees are searching. Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. In July, 47 percent couldn't hire enough employees. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada. Hiring Crisis Facts.

2021 170

2021 Loyalty Program Retail Online Ordering 170

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. At first glance, some stats might seem to contradict each other. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Fine and Family Dining Hurt by Holiday Shift. Holiday Traffic Not Enough. Same-store sales growth was 1.6

2019 100

2019 Compost Mobile Ordering Point of Sale 100

The Restaurant Times

MARCH 13, 2023

Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. Why is Back of House Important? The back-of-house team keeps everything running smoothly behind the scenes, often unnoticed by guests. The back-of-house area is typically a staff-only zone.

Back of House 52

Back of House BOH Front of House FOH 52

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. Use of automation and self-service for both in-store ordering and drive-thrus. Changes in restaurant layout to minimize indoor dining rooms.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Virtual Barbecue Pit. All locations will serve guests via delivery through a virtual kitchen facility. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. This is especially true for large-scale foodservice operations and scaling restaurant businesses. That’s the theory. In theory, it sounds easy. It’s money that went straight to his bottom line.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

Online Ordering 132

Online Ordering Ordering 2024 Hiring 132

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive? Nordsee is one of them.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Here are their insights.

2022 185

2022 Food Supply Mobile Ordering Customer Experience 185

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 174

Healthcare Employee Relations Online Ordering Customer Service 174

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 184

2020 Mobile Ordering Guest Recovery Customer Service 184

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19.

Design 208

Design Guest Recovery Consumer Goods Fine Dining 208

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. We look forward to what the next 40 years will bring as we continue to lead the way in our communities.”

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. Restaurateurs may very well look to expand beyond the typical pop up, food truck, festival or off-premises event to more interesting, intimate venues like social influencer kitchens, dining rooms and gardens.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates.

Mobile Ordering 161

Mobile Ordering Restaurant Law Seating Customer Service 161

Lavu

MARCH 11, 2020

Some of the elements to put into considerations include: Deciding between a legacy system and a mobile system. A legacy POS system includes hardware that’s placed inside your restaurant, while a mobile POS system uses multiple stations that are run via cloud-based software. What is restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 132

Online Ordering Customer Service Seasonal Menu Food Order 132

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Just over one in five (21 percent) want restaurants to perform on-site health screenings.

2020 181

2020 Food Safety Hotels Dine-in 181

Modern Restaurant Management

MARCH 16, 2020

How Coronavirus Affected Dining Behavior. Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. Among the highlights: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors. Some Placer.ai Chick-fil-A led the way with 11.9

Mobile Ordering 103

Mobile Ordering Online Ordering Point of Sale POS 103

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. “We’re both humbled and lucky to support our amazing customers during this critical time. .

Fast Casual 128

Fast Casual Casual Menu Mobile Ordering 128