Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. The system would alert an operator of these changes, giving them access to these unique insights and allowing them to quickly adjust orders to prevent waste. Retaining and Attracting Employees.

POS 216

POS Food Supply Mobile Ordering Point of Sale 216

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. For starters, today’s restaurant worker prefers an employer who takes a progressive approach to technology.

Mobile Ordering 198

Mobile Ordering Front of House Communication Online Ordering 198

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). For more information, visit: sba.gov/paycheckprotection.

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. Every minute!

Employee Relations 190

Employee Relations Back of House Front of House Customer Experience 190

Social Hospitality

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros. The luxury hotel, where rooms typically top $1,000 a night, closed at the end of March and is not taking new bookings. Andrew Cuomo (@NYGovCuomo) March 25, 2020. . Andrew Cuomo (@NYGovCuomo) March 25, 2020. Hotel Trundle Shares Stories of Happiness. Thank you @FourSeasons.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 190

2024 2023 Food Order 2013 190

Modern Restaurant Management

APRIL 19, 2021

These tools were critical to surviving the worst of the pandemic, and now, as vaccines roll out and restrictions lift, restaurant technology will continue to play a major role in the recovery of the industry. March 2020 until now was survival mode. Here is what brands are turning to as they look toward recovery and beyond.

Guest Recovery 190

Guest Recovery Point of Sale Inventory Back of House 190

Focus POS

DECEMBER 22, 2021

FSR magazine reports that 60 percent of restaurants don’t make it past their first year, and 80 percent go out of business within five years. The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Online ordering. With wages increasing to 34.6

Management 146

Management Management Loyalty Program Online Ordering 146

Foodable

OCTOBER 26, 2021

Alexander talks about how he started back in 1993 with the privately held restaurant group Lettuce Entertain You Restaurants that Rich Melman launched in 1971. I’ve worked on twelve different concepts, give or take, in my tenure with Lettuce. Listen to "The Dark Kitchen | Season 5, Vol. 4: Wow Bao" on Spreaker. says Alexander.

Front of House 82

Front of House Food Truck 2009 Entertainment 82

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. In the windowless beige back rooms, a hundred men (it was vastly men) championed their data collection and organization apps. Why should you ever have to leave the house?

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Modern Restaurant Management

JUNE 19, 2020

In 2020, too many restaurant websites are still little more than digital brochures. In 2020, too many restaurant websites are still little more than digital brochures. Maybe they offer reservations or off-site ordering options, but those are nearly always offered through a third-party platform.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” Curbside is something that the industry always needed to figure out. It's extremely convenient if you just want to quickly run in and out and grab something.

2021 190

2021 Kitchen Safety Food Safety Consumer Goods 190

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Social Hospitality

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros The Four Seasons Hotel in Manhattan is providing free rooms to doctors, nurses and other medical personnel. The luxury hotel, where rooms typically top $1,000 a night, closed at the end of March and is not taking new bookings. Thank you @FourSeasons.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. He knew that online ordering would be increasingly important to a restaurant’s success as this trend continued.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

EATER

DECEMBER 16, 2021

My parents and I lived in an old trailer in Sonora until I was two or three, then they came back to Arizona and they bought a house. They kicked me out of the house,” she said. They left me out on the streets. Getty Images. Buy “One Fair Wage” at Amazon or Bookshop now. Monica Burton. I was a baby.

Back of House 141

Back of House Employee Relations Delivery Mobile Ordering 141

The Restaurant Times

AUGUST 23, 2021

From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants. However, since 2020, the scenario has been the opposite.

Online Ordering 59

Online Ordering Ordering Mobile Ordering Food Order 59

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Kounta

JANUARY 9, 2020

But what’s in store for the industry in 2020? But this is not a new concept, with movements like Plastic Free July initiated years back. But this is not a new concept, with movements like Plastic Free July initiated years back. What will change in 2020, however, is its reach. Below are our top 5 trends for the year.

Hospitality 98

Hospitality Cash Management Influencer POS 98

Deliverect

OCTOBER 23, 2019

In an era of convenience, online ordering systems, self-service kiosks and mobile platforms have become key to give the customers what they crave the most: a fast, personalized and convenient food experience through delivery and/or takeaway. In-house delivery pros and cons. Let’s compare your options.

Delivery 63

Delivery Front of House Food Online Ordering 63

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. But then shelter-in-place orders started. “We The year had started off strong.

Training 115

Training Café Kitchen Safety Back of House 115

Modern Restaurant Management

FEBRUARY 4, 2020

“Most importantly, there is a robust game plan in place to take the brand forward. . “Most importantly, there is a robust game plan in place to take the brand forward. While the decision to take on this new opportunity was extraordinarily difficult, I am confident I am leaving the brand in outstanding hands.”

Online Ordering 123

Online Ordering Hospitality Leadership Design 123

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. Third-Party Online Ordering Apps.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

EATER

JULY 21, 2020

It is July 1, 2020, a little after 8:30 a.m. In just a few hours, we are finally going to reopen our dining room for the first time since lockdown orders went into effect in Los Angeles on March 16. People are not ready to eat out, and too many of those who are are not taking the masks and social distancing seriously.

Small Business 114

Small Business Back of House Food Safety Dine-in 114

Modern Restaurant Management

AUGUST 14, 2020

“We have a guiding principle to do both well and good, and I believe one of the reasons our brand is able to remain successful during these challenging times is by giving back to the communities we serve,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

EATER

NOVEMBER 11, 2020

So instead of going out to raise a lot of money for a big splashy project, I kept looking until I found a space that really wanted us to be there. It’s a matter of extinction,” the chef and restaurateur Pim Techamuanvivit said when we first spoke in August. Where is the conscience of this government, of this social system to support people?

Cash Management 145

Cash Management Insurance Point of Sale Back of House 145

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Therefore, they operate behind the scenes and out of sight. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) These days, we store our photos, stream our movies, and even run our businesses in the cloud.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. DoorDash Deep Dish.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. In early June, we've seen diners seated come back substantially – now down 57 percent compared to pre-pandemic levels. Yelp's Economic Impact Report.

2020 180

2020 Travel Food Safety Consumer Goods 180

EATER

MAY 14, 2020

But more than half tested positive , and the farm turned out to be one of the first confirmed clusters of the virus among agricultural workers. No social distancing, no giving out masks, too little spacing between rows and trees, and everyone huddling close together during crew meetings.”. “No

Agriculture 111

Agriculture Back of House Food Safety Transportation 111