Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 188

2020 Loyalty Program Mobile Ordering Fast Casual 188

The Restaurant Times

FEBRUARY 22, 2022

The outbreak of the pandemic in 2020 ushered in new market dynamics that threw the traditional restaurant business model into disarray. Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation.

2022 98

2022 Front of House Cash Management Online Ordering 98

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. What are the trends that will continue and what will go back to the way it was?

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. What are the trends that will continue and what will go back to the way it was?

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Hot Schedules

NOVEMBER 26, 2019

Meet the Villains Part One: The Busywork Beast in the Back-Office Lair. They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. Part One: The Busywork Beast in the Back-Office Lair. Hiding in every back office lair is a Busywork Beast. LEARN MORE.

Cash Management 78

Cash Management Allergens Front of House Back of House 78

Restaurant365

APRIL 16, 2021

Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year. Why is it important to have an in-house online ordering system ? Here are seven essential reasons why your restaurant needs an in-house online ordering system.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Restaurant365

OCTOBER 8, 2021

The ghost kitchen segment was already around at the beginning of 2020, but the market became even more significant in the restaurant industry during the COVID-19 pandemic. Without the need to build out an expensive front-of-house presence, kitchens can get up and running faster and at a lower cost. Let’s dive into the details.

Front of House 78

Front of House Back of House Website Management Delivery 78

Open for Business

MARCH 1, 2023

The average hourly rate for US restaurant workers increased by 20% between 2020 and 2022 , rising from $16.65 The average hourly rate for US restaurant workers increased by 20% between 2020 and 2022 , rising from $16.65 Rising wages reflect this pressure. Minimum wage increases have been happening around the country.

2023 78

2023 Restaurant Law Front of House Cash Management 78

Modern Restaurant Management

JUNE 19, 2020

Thus, e-commerce is quickly moving front and center. In 2020, too many restaurant websites are still little more than digital brochures. In 2020, too many restaurant websites are still little more than digital brochures. Data shows that a large part of the consumer experience has extended beyond the four walls.

Website Management 163

Website Management Loyalty Program Front of House Point of Sale 163

The Food Corridor

FEBRUARY 2, 2021

The industry bounced back and found a way to get through the year. . It’s surely got to be better than 2020. With signs that things might be going back to norma l, there is certainly some optimism in the air. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021.

2021 75

2021 Kitchen Safety Back of House Front of House 75

EATER

NOVEMBER 11, 2020

San Francisco chef and restaurateur Pim Techamuanvivit breaks down COVID-19’s effects, and the difficult decisions she’s had to make “This is a time that you look around at the people, the makers, the restaurants you care about and you support them because you want them to be here. Where is the conscience of the country?”.

Cash Management 145

Cash Management Insurance Point of Sale Back of House 145

Modern Restaurant Management

FEBRUARY 4, 2020

PPX Hospitality Brands will manage two restaurant groups headquartered in metro Boston, the aforementioned Smith & Wollensky, and The Strega Group, a collection of Italian chophouses recently acquired from the Varano Group. This edition of MRM News Bites features Boston Market, Danu Partners, P.F. New CEO at Boston Market.

Online Ordering 108

Online Ordering Hospitality Leadership Design 108

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Squirrel Systems

MAY 25, 2021

Restaurant POS Software Integrations The POS has been around for close to 150 years but looked and operated very differently back then to what we commonly see in restaurants, hospitality businesses, or retail spaces today. We can understand the use case for restaurant management system integrations as two-fold – 1.

POS 52

POS Loyalty Program Cash Management Point of Sale 52

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Over 8 million restaurant employees lost their jobs [permanently or temporarily.

2021 52

2021 Email Marketing Front of House Cash Management 52

The Restaurant Times

OCTOBER 28, 2021

In the restaurant industry, effective capacity management is critical to success which depends largely on how well you can control the traffic. As a restaurant owner, you cannot let your customers wait in line for hours and hours or pressure staff to somehow manage customer expectations. Kitchen Display System . Contactless Payments .

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Jillian Melton was paid just $2.13

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

EATER

JANUARY 5, 2022

On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see what this spidery black object is zooming across the sky. Why should you ever have to leave the house? What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “We are proud to serve those who serve us and appreciate the ongoing efforts of the brave men and women working tirelessly on our front lines.” Virtual Barbecue Pit.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

BNG Point of Sale

JULY 16, 2021

A high turnover rate means people come back often enough because they like your menu selection so there is less urgency associated with their visit which results in longer stay times for guests and increased spending per customer. These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 189

Food Safety Mobile Ordering Online Ordering Kitchen Safety 189

EATER

OCTOBER 28, 2020

Editor’s note: Cecilia Chiang died on October 28, 2020 , at the age of 100. Looking back at her great successes at the time, Chiang said, “When I started, not that young. Looking back at her great successes at the time, Chiang said, “When I started, not that young. But I still manage to take myself out. In a foreign land.

Back of House 80

Back of House Travel Education Take-out 80

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 96

2019 Compost Mobile Ordering Point of Sale 96

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. million tons in 2020 and 12 million tons in 2021. 2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. At first glance, some stats might seem to contradict each other. Let’s dig in. by 2032, reaching $4,046.1

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 208

Mobile Ordering Front of House Fast Casual Customer Service 208

Embrace the Suck

APRIL 18, 2022

We believe that your food should be prepared in front of you so you can see our commitment to freshness and quality. I can tell you from working with over 2200 independent restaurants over the last 12 years that in any market regardless of current economic conditions…a lot of restaurants struggle (20%), and some just survive (60%).

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Experienced a decrease in wages or loss of job on or after March 10, 2020. Experienced a decrease in wages or loss of job on or after March 10, 2020.

Healthcare 168

Healthcare Employee Relations Online Ordering Customer Service 168

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. Aramark Creates Safety Plans.

Food Safety 137

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 137

EATER

APRIL 3, 2023

He applied this education to a line cook position at Maialino in Manhattan, then tried his hand at front-of-house work at Blue Hill at Stone Barns. People who are much smarter than me do everything from operations and supply chain management to branding and marketing. Today’s installment: Jorge Gaviria.

Food Supply 72

Food Supply Front of House Supplies Consumer Goods 72

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 182

2022 Food Supply Mobile Ordering Customer Experience 182

7 Shifts

APRIL 12, 2023

We both studied and participated in the program, and then we came back to DC and we found our first location. It was in Shaw, in Northwest DC, not too far from the White House and the Convention Center. And so, then we opened Destino , in the winter of 2020." And 2020, we're now coming up on three years of doing this in 2023.

Back of House 195

Back of House Front of House Small Business 2023 195

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

Catering 108

Catering Mobile Ordering Customer Service Leadership 108

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

Bar 116

Bar Cash Management Loyalty Program Point of Sale 116

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The purchase is expected to be completed in September 2020.

Kitchen Safety 181

Kitchen Safety Loyalty Program Delivery Customer Service 181

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. NCR Acquires Zynstra. NCR Corporation acquired U.K.-based

Mobile Ordering 94

Mobile Ordering Customer Service Point of Sale Customer Experience 94

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Save your customers a trip to grocery store, sell off inventory, increase cash flow, and attract new customers during COVID-19. Prepare to welcome them back. Communicate.

Healthcare 163

Healthcare Front of House Social Media Website Management 163

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 168

Franchise Franchising Food Fast Casual 168