Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

JUNE 3, 2021

Staffing presents a huge challenge for restaurants trying to go back to full employment following the pandemic. Kitchen and front-of-house employees are simply harder to find. These tools offer employees an easy and secure way to manage their wages, even if they don’t have bank accounts.

Ordering 180

Ordering Front of House Hiring Recruiting 180

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Aaron Allen & Associates

JULY 17, 2020

Backing & Growing Strong Foodservice Operators : Chains with high growth potential and a strong balance sheet that could use cash to back further expansion. In the wake of the coronavirus pandemic, there is going to be a spectrum of opportunity for restaurant acquisitions available for operators and investors alike.

2020 110

2020 Back of House Cash Management Specials 110

EATER

MAY 3, 2021

Last summer, she quit her job at a New American restaurant in Chicago where she had worked as a manager and sommelier since 2017. When she came back, she noticed a shift in the way her employers treated her. “I I came back to be given the silent treatment from the owner,” she told me via email. “He

Back of House 145

Back of House Cash Management Kitchen Safety Insurance 145

EATER

DECEMBER 30, 2020

How Eater editors cooked their way through quarantine While 2020 — the year of So. You just open a can of the best tomatoes you can find — spend the extra cash on real San Marzanos or imported Datterinos — dump ‘em in a saucepan, add in a stick of butter and half of a peeled onion, and let it simmer on the stove for an hour.

2020 95

2020 Back of House Restaurant Law Cash Management 95

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The restaurant industry welcomes new staff at unprecedented rates. In other industries, the average employee tenure is 4.2 What to include in your restaurant onboarding process.

FOH 307

FOH BOH Food Safety Customer Service 307

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. What are the trends that will continue and what will go back to the way it was?

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. What are the trends that will continue and what will go back to the way it was?

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

The Restaurant Times

FEBRUARY 22, 2022

The outbreak of the pandemic in 2020 ushered in new market dynamics that threw the traditional restaurant business model into disarray. Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation.

2022 98

2022 Front of House Cash Management Online Ordering 98

Hot Schedules

NOVEMBER 26, 2019

Meet the Villains Part One: The Busywork Beast in the Back-Office Lair. They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. Part One: The Busywork Beast in the Back-Office Lair. Hiding in every back office lair is a Busywork Beast. LEARN MORE.

Cash Management 78

Cash Management Allergens Front of House Back of House 78

Kounta

JANUARY 9, 2020

But what’s in store for the industry in 2020? Trend 1: Cash me if you can — cashless society will reach greater heights. Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time.

Hospitality 98

Hospitality Cash Management Influencer POS 98

Modern Restaurant Management

JUNE 19, 2020

In 2020, too many restaurant websites are still little more than digital brochures. In 2020, too many restaurant websites are still little more than digital brochures. Today, a well-built mobile app can strategically offer incentives tailored to consumer preferences and keep customers coming back at key operating hours.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). For more information, visit: sba.gov/paycheckprotection.

Webinar 186

Webinar Loyalty Program Online Ordering Social Media 186

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). For more information, visit: sba.gov/paycheckprotection.

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Open for Business

MARCH 1, 2023

The average hourly rate for US restaurant workers increased by 20% between 2020 and 2022 , rising from $16.65 The average hourly rate for US restaurant workers increased by 20% between 2020 and 2022 , rising from $16.65 Rising wages reflect this pressure. Minimum wage increases have been happening around the country.

2023 78

2023 Restaurant Law Front of House Cash Management 78

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Back in March, a survey by Statistica showed that 41.7% This is now the new norm, and we know that some of these changes are here to stay. But now that you’ve learned everything the hard way, what can you do to plan ahead for the new year? DESIGN: It’s a new era of drive-thrus.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

EATER

NOVEMBER 11, 2020

San Francisco chef and restaurateur Pim Techamuanvivit breaks down COVID-19’s effects, and the difficult decisions she’s had to make “This is a time that you look around at the people, the makers, the restaurants you care about and you support them because you want them to be here. Where is the conscience of the country?”.

Cash Management 145

Cash Management Insurance Point of Sale Back of House 145

Restaurant365

APRIL 16, 2021

Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year. Why is it important to have an in-house online ordering system ? Here are seven essential reasons why your restaurant needs an in-house online ordering system.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

The Food Corridor

FEBRUARY 2, 2021

The industry bounced back and found a way to get through the year. . It’s surely got to be better than 2020. With signs that things might be going back to norma l, there is certainly some optimism in the air. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021.

2021 75

2021 Kitchen Safety Back of House Front of House 75

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

FEBRUARY 4, 2020

PPX Hospitality Brands will manage two restaurant groups headquartered in metro Boston, the aforementioned Smith & Wollensky, and The Strega Group, a collection of Italian chophouses recently acquired from the Varano Group. This edition of MRM News Bites features Boston Market, Danu Partners, P.F. New CEO at Boston Market.

Online Ordering 123

Online Ordering Hospitality Leadership Design 123

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. To reduce money laundering and crime, the European Union has plans to phase out the 500-Euro note by 2020.

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Cheetah

APRIL 13, 2021

Just five years after Cheetah was founded, we’ve managed to process over 350,000 orders, supply over 1,000,000 products, and service over 3,000 restaurants. Back then, it wasn’t uncommon to see chefs in the middle of a shift or late at night making calls to different vendors, sending texts or faxes. We’ve come a long way since 2015.

Operations 78

Operations Food Truck Food Supply Small Business 78

Squirrel Systems

MAY 25, 2021

Restaurant POS Software Integrations The POS has been around for close to 150 years but looked and operated very differently back then to what we commonly see in restaurants, hospitality businesses, or retail spaces today. We can understand the use case for restaurant management system integrations as two-fold – 1.

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Perfect Daily Grind

JULY 27, 2022

Between 2018 and 2020, information from the International Coffee Organisation shows that the country’s coffee production figures dropped by 8.1% The reasons behind it are complex, but it’s generally a result of low prices for green coffee and rising costs of production, as well as growing demand for housing near big cities.

Back of House 154

Back of House Article Cash Management Pricing 154

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Jillian Melton was paid just $2.13

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

Restaurant365

OCTOBER 8, 2021

The ghost kitchen segment was already around at the beginning of 2020, but the market became even more significant in the restaurant industry during the COVID-19 pandemic. Without the need to build out an expensive front-of-house presence, kitchens can get up and running faster and at a lower cost. Let’s dive into the details.

Front of House 78

Front of House Back of House Website Management Delivery 78

Restaurant365

NOVEMBER 20, 2020

However, with the arrival of Eric Steinbach as chief operating officer in May of 2020, Eli’s started to apply Restaurant365 to operations as well. Background. Eli’s Restaurant Group is a family of restaurants that’s called Connecticut home for more than two decades. “What should I charge for this? ” he listed.

Demo 148

Demo Point of Sale Cash Management Waste 148

EATER

FEBRUARY 4, 2021

He never yelled or raised his voice, instead relying on sous chefs and managers to keep us in line. I knew there was a deep labor pool, so when managers told me I was easily replaceable, I believed them. For decades now, the dining public has understood restaurant kitchens to be tough places to work. They didn’t like it.

Kitchen Safety 136

Kitchen Safety Social Media Cash Management Back of House 136

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Over 8 million restaurant employees lost their jobs [permanently or temporarily.

2021 52

2021 Email Marketing Front of House Cash Management 52

Touch Bistro

JULY 4, 2021

In March and April of 2020, the onset of the COVID-19 pandemic saw the restaurant industry suffer far more job losses than any other sector. million food service employees lost their jobs in 2020. million fewer people in the workforce relative to February 2020. Restaurateurs across the U.S. Restaurateurs across the U.S.

2021 98

2021 Employee Relations Hiring Recruiting 98

EATER

DECEMBER 16, 2021

My parents and I lived in an old trailer in Sonora until I was two or three, then they came back to Arizona and they bought a house. They kicked me out of the house,” she said. Getty Images. The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets .

Back of House 142

Back of House Employee Relations Delivery Mobile Ordering 142

The Restaurant Times

OCTOBER 24, 2021

Nobody could have predicted that the pandemic, which culminated in total lockdown in March 2020, would have such severe financial consequences. Since there is no real storefront or dining area with ghost kitchens, you just need a few back-of-house employees to fulfil online orders. billion by 2023. . billion valuation.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

The Restaurant Times

OCTOBER 28, 2021

In the restaurant industry, effective capacity management is critical to success which depends largely on how well you can control the traffic. As a restaurant owner, you cannot let your customers wait in line for hours and hours or pressure staff to somehow manage customer expectations. Kitchen Display System . Contactless Payments .

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

The Restaurant Times

SEPTEMBER 10, 2021

Akiba Dori is a critically acclaimed Japanese street-food concept which houses the only Tokyo-style Neapolitan Pizzeria in the Middle East & is located in the heart of Dubai Design District. . The brand was conceived in April 2018 by Samer S. Hamadeh, whose previous concepts include Republique & Stereo Arcade.

Social Media 59

Social Media 2011 Back of House Customer Experience 59