7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. That all begins at the hiring level.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. User-friendly order management.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

JUNE 3, 2021

Kitchen and front-of-house employees are simply harder to find. These tools offer employees an easy and secure way to manage their wages, even if they don’t have bank accounts. The event took place in parking lots, outdoor patios and required applicants and hiring managers to wear masks and stay six feet apart.

Ordering 149

Ordering Front of House Hiring Recruiting 149

7 Shifts

APRIL 12, 2023

It was in Shaw, in Northwest DC, not too far from the White House and the Convention Center. And so, then we opened Destino , in the winter of 2020." And 2020, we're now coming up on three years of doing this in 2023. But before we dive in, Kelly told us how she got into the restaurant business. "My We learned pretty quickly.

Back of House 195

Back of House Front of House Small Business 2023 195

The Restaurant Times

FEBRUARY 22, 2022

The outbreak of the pandemic in 2020 ushered in new market dynamics that threw the traditional restaurant business model into disarray. Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation.

2022 98

2022 Front of House Cash Management Online Ordering 98

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Restaurants either embraced technology and survived, or didn’t.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Restaurants either embraced technology and survived, or didn’t.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The restaurant industry welcomes new staff at unprecedented rates. In other industries, the average employee tenure is 4.2 What to include in your restaurant onboarding process.

FOH 307

FOH BOH Food Safety Customer Service 307

Xtra Chef

NOVEMBER 11, 2020

But as we know, 2020 is a year unlike any other, so the holidays are bound to be a bit different than what we’re all used to. In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets!

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

Hot Schedules

NOVEMBER 26, 2019

They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. The Busywork Beast has the power to trap your managers in its Back-office Lair. Luckily, there are ways to transform your general managers into superheroes. The Top Restaurant Industry Trends to Know for 2020.

Cash Management 78

Cash Management Allergens Front of House Back of House 78

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Save your customers a trip to grocery store, sell off inventory, increase cash flow, and attract new customers during COVID-19. Plan to sell your existing inventory before you add more.

Healthcare 179

Healthcare Front of House Social Media Website Management 179

Modern Restaurant Management

JUNE 19, 2020

Thus, e-commerce is quickly moving front and center. In 2020, too many restaurant websites are still little more than digital brochures. In 2020, too many restaurant websites are still little more than digital brochures. Data shows that a large part of the consumer experience has extended beyond the four walls.

Website Management 180

Website Management Loyalty Program Front of House Point of Sale 180

Open for Business

MARCH 1, 2023

The average hourly rate for US restaurant workers increased by 20% between 2020 and 2022 , rising from $16.65 The average hourly rate for US restaurant workers increased by 20% between 2020 and 2022 , rising from $16.65 Rising wages reflect this pressure. Minimum wage increases have been happening around the country.

2023 78

2023 Restaurant Law Front of House Cash Management 78

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. million tons in 2020 and 12 million tons in 2021. 2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. At first glance, some stats might seem to contradict each other. Let’s dig in. by 2032, reaching $4,046.1

2024 52

2024 Operations 2023 Loyalty Program 52

Restaurant365

OCTOBER 8, 2021

The ghost kitchen segment was already around at the beginning of 2020, but the market became even more significant in the restaurant industry during the COVID-19 pandemic. Without the need to build out an expensive front-of-house presence, kitchens can get up and running faster and at a lower cost. Let’s dive into the details.

Front of House 78

Front of House Back of House Website Management Delivery 78

Restaurant365

JUNE 2, 2020

You can’t run a restaurant without employees, which means that processing payroll is an essential task for restaurant owners, operators, and managers. When you have restaurants in multiple states and cities, the difficulties of managing your payroll are multiplied. Who qualifies as a tipped employee?

Tip Distribution 109

Tip Distribution Restaurant Law Cash Management Front of House 109

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Restaurant365

APRIL 16, 2021

Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year. Why is it important to have an in-house online ordering system ? Here are seven essential reasons why your restaurant needs an in-house online ordering system.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

Bar 124

Bar Cash Management Loyalty Program Point of Sale 124

Restaurant365

DECEMBER 6, 2021

While the Association provided sound solutions to the White House that would have a positive long-term impact if implemented, most operators are simply not in a financial situation in which they can wait for the supply chain issues to be sorted out at a national level. This article was published in QSR Magazine. Menu prices have risen 4.7

Supplies 78

Supplies Food Supply Waste Inventory 78

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

FEBRUARY 4, 2020

PPX Hospitality Brands will manage two restaurant groups headquartered in metro Boston, the aforementioned Smith & Wollensky, and The Strega Group, a collection of Italian chophouses recently acquired from the Varano Group. This edition of MRM News Bites features Boston Market, Danu Partners, P.F. New CEO at Boston Market.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

EATER

APRIL 3, 2023

He applied this education to a line cook position at Maialino in Manhattan, then tried his hand at front-of-house work at Blue Hill at Stone Barns. People who are much smarter than me do everything from operations and supply chain management to branding and marketing. Today’s installment: Jorge Gaviria.

Food Supply 73

Food Supply Front of House Supplies Consumer Goods 73

Squirrel Systems

MAY 25, 2021

From its origins as a cash register in the late 1900s – capable of simply recording sale amounts and summing up total sales for a day; the point-of-sale (POS) system has evolved into a sophisticated restaurant management system – that does much more than simply recording transactions!

POS 52

POS Loyalty Program Cash Management Point of Sale 52

EATER

NOVEMBER 11, 2020

San Francisco chef and restaurateur Pim Techamuanvivit breaks down COVID-19’s effects, and the difficult decisions she’s had to make “This is a time that you look around at the people, the makers, the restaurants you care about and you support them because you want them to be here. Where is the conscience of the country?”.

Cash Management 145

Cash Management Insurance Point of Sale Back of House 145

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. Event Planning Is Back. consumers to better understand their feelings about planning events in 2021.

2021 185

2021 Online Ordering Mobile Ordering Guest Recovery 185

The Food Corridor

FEBRUARY 2, 2021

It’s surely got to be better than 2020. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. We all know what happened next. . What we saw after the initial shock of Covid-19 was a resilient industry, strengthened by community and solidarity. What to Expect From 2021.

2021 75

2021 Kitchen Safety Back of House Front of House 75

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Perfect Daily Grind

JANUARY 27, 2023

The keynote speech delivered by Michael Opitz, Managing Director of Hanns R. Once a member, coffee businesses can use the Alt Dairy logo in window fronts, and can also benefit from social media and press release campaigns to promote their use of plant milks. BWS plans to open more Double Shot locations across Australia later this year.

2023 112

2023 2022 Events Certification 112

Embrace the Suck

APRIL 18, 2022

We believe that your food should be prepared in front of you so you can see our commitment to freshness and quality. I can tell you from working with over 2200 independent restaurants over the last 12 years that in any market regardless of current economic conditions…a lot of restaurants struggle (20%), and some just survive (60%).

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Jillian Melton was paid just $2.13

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Over 8 million restaurant employees lost their jobs [permanently or temporarily.

2021 52

2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Experienced a decrease in wages or loss of job on or after March 10, 2020. Experienced a decrease in wages or loss of job on or after March 10, 2020.

Healthcare 179

Healthcare Employee Relations Online Ordering Customer Service 179

Touch Bistro

JUNE 17, 2021

Restaurant POS systems have undergone a lot of change in recent years, and some of the biggest changes have been to the POS hardware. Just a decade ago, most POS hardware could be described as chunky, immobile, and expensive to maintain. Get the Ultimate Guide to the Best Restaurant POS Systems. Download Now. POS Hardware vs POS Software.

POS 52

POS Cash Management Mobile Ordering Front of House 52

The Restaurant Times

OCTOBER 28, 2021

In the restaurant industry, effective capacity management is critical to success which depends largely on how well you can control the traffic. As a restaurant owner, you cannot let your customers wait in line for hours and hours or pressure staff to somehow manage customer expectations. Kitchen Display System . Contactless Payments .

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

Food Safety 154

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 154