Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Similarly, third-party delivery services such as DoorDash and Uber Eats, which each reportedly doubled their business last year, rely on restaurant digital menus.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program. The Main Course. FAT (Fresh.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 508

Food Safety Online Ordering Website Management Food Order 508

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

OCTOBER 16, 2020

The Manifest surveyed 501 people about their food delivery and restaurant habits during COVID-19 and found that two-thirds of people ate in-person at a restaurant in July 2020. Nearly two-thirds of people (65 percent) ordered food delivery in July 2020 as food options remain in-demand, but restaurant profit margins decrease with delivery.

2020 553

2020 2030 Hotels Food Safety 553

Modern Restaurant Management

JANUARY 2, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. New York City Bans Foie Gras : On October 30, 2019, the New York City Council passed an animal welfare bill package with a 42-6 vote.

2019 211

2019 License Restaurant Law Website Management 211

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Performed manually, these tasks eat up dozens of hours from a high-level manager on a recurring basis. Mobile phone manager alerts for voids and pricing event approvals.

2020 364

2020 Website Management Online Ordering Point of Sale 364

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. ” Supporting Local. ” Supporting Local.

2021 447

2021 Retail Online Ordering Loyalty Program 447

EATER

OCTOBER 15, 2024

The California Restaurant Association , in fact, joined forces with a state gas utility, SoCalGas, to recently beat back a 2019 Berkeley ordinance banning natural gas in all new buildings, even though the rule wouldn’t have affected existing restaurants. Not all California restaurateurs agree. We’re very open to induction.

Compost 284

Compost Food Equipment Waste 284

7 Shifts

MAY 1, 2020

However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. The meal kit industry, which has been around since 2007, hit $5 billion in annual revenue in 2019—but growth in the industry was slow pre-COVID-19. Alcohol delivery ??

FOH 364

FOH Online Ordering Delivery Food Order 364

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

APRIL 20, 2020

In collaboration with José Andrés’s World Central Kitchen (WCK) and Marcus Samuelsson, they are launching a free, daily meal delivery service for Newark residents—Newark Working Kitchens (NWK). They can then deliver it using their own staff or by plugging into existing delivery networks.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” One great thing about the online delivery market is that it produces massive amounts of data. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 517

Serving White Paper Food Recycling 517

SpotOn

JUNE 17, 2025

82% of consumers said they plan on ordering delivery from a restaurant if they can afford it, while 51% say ordering takeout from a restaurant is essential to their lifestyle. 50% of restaurant operators say off-premises represents a bigger proportion of their sales than it did in 2019.

Online Ordering 86

Online Ordering Ordering Website Management Point of Sale 86

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Relay's technology dispatches couriers to restaurants who have pending delivery orders. Here are their responses.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

EATER

FEBRUARY 10, 2022

DoorDash Capital will offer what the company describes as “fair, fast and convenient financing” which they say can help restaurant owners cover payroll and rent if revenue comes up short, to establishments that use DoorDash to handle delivery and pick-up orders. In 2019, Toast Inc., the company behind point-of-service platform Square.

Cash Management 274

Cash Management Point of Sale Online Ordering Advertising 274

Modern Restaurant Management

DECEMBER 23, 2019

There are more than one million restaurants in the United States and the industry projects $863 billion in sales in 2019. Customers should experience your brand consistently whether they’re on social media, a mobile delivery app, your website or in your restaurant. Create strong social media relationships with customers.

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

Modern Restaurant Management

SEPTEMBER 30, 2020

13 percent said it was because they now prefer takeout/delivery. Takeout and delivery: a fast-growing and critical component for restaurant success. Most important factors when it comes to the takeout and delivery. Earning rewards for dining out or ordering takeout/delivery is becoming even more important to consumers.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

APRIL 20, 2020

This comes at a time where restaurants everywhere are struggling to make ends meet as dining areas are closed and social distancing efforts are in full-swing—leaving restaurateurs to pivot to delivery or takeout, or temporarily close their doors. Find more details about CEWS and how to apply for your restaurant at the website here.

Website Management 376

Website Management Government Article 2020 376

Cheetah

MAY 31, 2021

With third party delivery apps growing their user base by the millions each year – even before the pandemic – we would not hesitate to say that delivery is the future of dining. With a widespread delivery infrastructure already in place they are obviously benefitting from the recent boom in food delivery.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. An earlier version of the law was passed in 2012, but was struck down in 2019. Litigation.

2022 474

2022 Restaurant Law Tip Distribution Insurance 474

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The ezCater Catering Growth Platform is uniquely designed to help restaurants get incremental catering orders and manage their catering operations. New COO at Fuzzy's.

Franchising 414

Franchising Franchise Catering Online Ordering 414

Lavu

NOVEMBER 1, 2023

Starting a food delivery business can really make a difference for restaurants or any food business, helping them reach more people and make more money. First, it’s super important to have a smooth and efficient delivery system. By following these tips, restaurants can use food delivery to reach more people and make more money.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Of restaurants that have stayed open, many shifted their focus to takeout and delivery. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MAY 5, 2021

The study also uncovers consumers’ QSR competitive positioning, brand preferences, delivery trends, and use of new technology. Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. Smart Foodservice had 2019 revenues of approximately $1.1 US Foods to Acquire Smart Foodservice.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Delivery is available through Fazolis.com and 11 third-party delivery partners throughout metro Atlanta.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Lavu

JUNE 26, 2025

Whether you run a local café or manage a multi-location restaurant, understanding these numbers can help you adapt, grow, and meet your customers where they are: on their phones. Food delivery is worth more than $150 billion, having more than tripled since 2017, via McKinsey report. At first, mobile ordering seemed like a long shot.

Mobile Ordering 78

Mobile Ordering Food Order 2025 Ordering 78

Modern Restaurant Management

DECEMBER 28, 2023

Top Ordered Food Nationwide Fries Chicken Quesadilla Mozzarella Sticks Garlic Naan Spicy Chicken Sandwich Pepperoni Pizza Chips & Queso Traditional Wings Cobb Salad Fried Rice Holiday Hosting, Delivered : This year, we saw more consumers ordering delivery for their guests while hosting. million Instagram followers.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Contactless ordering and delivery, curbside pick-up and socially distanced patio seating are just a few of the amenities featured at Holsom that balances safety and convenience of its guests.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385