Black Box Intelligence

JUNE 4, 2025

The key is consistency: both in terms of the sources of feedback you analyze and – crucially – HOW you analyze it. If you analyze different feedback sources using different tools or methodologies, dont expect to get a clear picture. This means ensuring you incorporate different review channels and survey responses.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

Black Box Intelligence

JUNE 14, 2023

Every quarter, Black Box Intelligence has the privilege of hosting executives from the top restaurant chains in the country for our State of the Industry (SOTI) webinar where we reveal the latest trends and insights driving today’s restaurant experience.

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Webinar Employee Relations Point of Sale Customer Service 98

Modern Restaurant Management

FEBRUARY 27, 2020

Key figures on food and beverage trends include: 76 percent of adults say they are more likely to visit a restaurant that offers locally sourced food and 79 percent of adults say they are more likely to visit a restaurant that offers healthy menu options. There will also be a webinar reviewing the findings on March 18 at 2 p.m.

2020 481

2020 Influencer Point of Sale Food Safety 481

7 Shifts

MAY 1, 2020

Most restaurants—from cafes to full-service restaurants—have pivoted to takeout and delivery as their main source of revenue in order to supply their diners with a variety of delicious options during quarantine. Join our webinar: Staying open During COVID-19 to hear from restaurateurs across the US and Canada about what they’re doing.

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FOH Online Ordering Delivery Food Order 364

Perfect Daily Grind

MAY 12, 2023

The ICO’s Coffee Public-Private Task Force held a webinar to discuss the new EU deforestation-free regulations, which included 260 coffee professionals and EU representatives. This equates to around 1m2 of forest saved for every seven cups of coffee – which the health-focused fast food chain sources from Peru and Honduras.

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2023 Webinar 2030 Workshop 183

Perfect Daily Grind

MAY 13, 2022

International Trade Centre hosts first webinar in young coffee professionals series. As part of the sessions led by ITC’s Alliances for Action programme, the webinars are focused towards young professionals interested in working in the coffee industry. CBI to host Success stories: Exporting specialty coffee to Europe webinar.

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2022 2025 Webinar Compost 158

Perfect Daily Grind

MAY 27, 2022

Non-profit Verité publishes open-source labour violation prevention toolkit for coffee professionals. British Coffee Association to host webinar on coffee wastewater management. The next webinar entitled Big Data and Climate Change will take place on 27 July. A total of thirty coffees scored over 87 points. Fri, 27 May.

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2022 Webinar 2021 Point of Sale 158

Perfect Daily Grind

OCTOBER 14, 2022

Farm Africa to host webinar on the specialty coffee sector in the eastern Democratic Republic of Congo. World Coffee Alliance hosts final digital traceability webinar. million to fund traceable green coffee sourcing platform. SCAJ World Specialty Coffee Conference and Exhibition 2022 takes place in Tokyo.

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2022 2023 Webinar Café 173

Perfect Daily Grind

MARCH 18, 2022

International Women’s Coffee Alliance and International Trade Centre host gender inclusivity webinar. The webinar discussed how access to finance can be improved for female coffee producers in Latin America and Africa. coffee&climate to host webinar on 30 March. The webinar will be held at 15:00 CEST.

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Pricing Webinar 2022 Café 167

Perfect Daily Grind

DECEMBER 9, 2022

Specialty Coffee Association hosts webinar on Carbon and Coffee Report. The webinar discussed findings in the SCA’s latest report entitled Carbon and Coffee: GHG Emission Reductions Progress and Strategies Across the Value Chain , as well as suggesting best practices to reduce carbon emissions in the coffee industry.

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2022 2023 Workshop Webinar 201

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. With Seated Events, Seated at Home, and Seated, restaurants can drive demand to their three primary sources of revenue in a single, easy to use rewards platform.”

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 1, 2020

Using BrandGeek®—SMG’s market intelligence tool and the fastest, most accurate source of behavioral data linked to customer feedback in real time—SMG launched the longitudinal third-party delivery study in late 2017 and has collected three waves of consumer feedback. .” Eating 2020.

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2020 Food Safety Fast Casual Guest Recovery 479

Rocket Fuel

NOVEMBER 12, 2024

In practice, delivery has become a persistent source of customer dissatisfaction. Given the opportunity for more sales from delivery, Delaget hosted a 20-minute webinar with 20 actionable tips for QSRs who want to improve their delivery operations. The reasons for customer dissatisfaction are easy to understand.

Delivery 52

Delivery Webinar Point of Sale Food 52

Perfect Daily Grind

JUNE 2, 2023

The ten-times concentrated coffee is made with shade-grown Bourbon sourced from the Salvadoran highlands. Roasters who buy three or more Crown Jewels boxes sourced from East Africa can save US $10 per box with the code: CJ10EA. New roaster BiraoBiro becomes first in Europe to source coffee exclusively from Africa.

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2023 Education Workshop Events 179

Perfect Daily Grind

MAY 26, 2025

Rhodotorula is an environmental yeast that can be present on human skin, supporting the premise that human hands can serve as a direct source for their transfer to food products. “When we assessed the growth, we found the yeasts had come from the palms of the hands of the people who handled the coffee.

Food Safety 80

Food Safety Food Equipment 2025 80

Perfect Daily Grind

JUNE 10, 2022

Peet’s Coffee achieves 100% responsibly sourced coffee certification. Digital Coffee Future to host last of three-part webinar series. The webinar will be held on 16 June at 18:00 CEST. Certification body 4C hosts gender equity in coffee webinar. Equal Origins to host producer-focused gender equity webinar.

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Pricing Webinar 2022 Recycling 158

Black Box Intelligence

AUGUST 9, 2021

According to an operator poll during our Q3 State of the Industry webinar, of restaurants that have increased menu prices, the majority have increased prices less than 2%. Their loyalty and engagement translates to more referrals, which is one of the best sources of finding new employees. .

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Webinar Front of House Guest Recovery Back of House 98

Black Box Intelligence

NOVEMBER 7, 2024

We extensively research external 2025 projections from numerous sources for each of these factors to arrive at accurate predictions for each of them. Save your spot now for our quarterly State of the Industry Webinars in 2025 below or subscribe to our mailing list. We then feed these numbers into our model.

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2025 Point of Sale 2024 Webinar 59

Perfect Daily Grind

APRIL 22, 2022

The “One – Espresso Process Blend” includes the Catuai variety sourced from Finca El Puente in Honduras. The webinar will include CEO Vern Long, newly appointed Director of Research & Development Tania Humphrey, and Strategy & Communications Director Hanna Neuschwander. The event will be held at 16:00 BST.

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Airlines 2022 Certification Webinar 148

Perfect Daily Grind

JANUARY 13, 2023

The Brazilian exporter will source both high-scoring microlots and larger volumes of coffee. The webinar will focus on the ITC’s three key initiatives for its Coffee Guide in 2023, including better coffee data aggregation, sustainability initiatives in landscape mapping, and developing a circular economy in the coffee industry.

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2023 Events Website Management Leadership 183

Perfect Daily Grind

JULY 22, 2022

Alliance for Coffee Excellence and Qima Coffee host webinar on peacebuilding in the Yemen coffee industry. Portfolio company Smart Care acquires coffee equipment service firm Espresso Partners. Smart Care operates commercial equipment services across the US. Since 2017, the company has acquired 20 brands.

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Pricing Agriculture 2022 2017 179

A Wine Story

JULY 29, 2021

Amazing American success story today with a webinar presentation from Tribute wine. Chris Benziger, who led the webinar today, was still in high school at the time. It is sourced in the Monterey AVA from two key vineyards: McCoy Vineyard and San Lucas Vineyard. Tribute Wine: Chris Benziger.

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Webinar Vineyard Education 2019 78

Perfect Daily Grind

NOVEMBER 4, 2022

National Coffee Association to host webinar on new Generational Report. Sucafina launches new sustainable IMPACT sourcing programme. Fairtrade also established a proxy reference price of 7,150 Ugandan shillings/kg (US 85.3 cents/lb) for Fair Average Quality (FAQ) robusta coffee.

2023 167

2023 Hospitality 2022 Food Supply 167

Ken Burgin

MAY 17, 2020

Numbers vary – on a Restaurant & Catering Australia webinar on 13 April, the figure was given as 25%. Sources : ANZ Research, Aust Bureau of Statistics, illion/Accenture, Food Industry Foresight and Stephen Koukoulas. While the Treasury forecast that around 1.6 ” Investment Magazine.

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2020 Hospitality Webinar Transportation 78

Open for Business

NOVEMBER 21, 2022

Check out webinars. There are many sources online that can help you stay up to date on restaurant technology news. Your tech mentor could be someone on your team with a passion for social media , someone in your personal life who likes to talk tech, or even another business owner in your network. Don’t rule anyone out.

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Technology Social Media Education Online Ordering 78

The Food Corridor

APRIL 14, 2020

T he closure of farmer’s markets is badly affecting tenants, especially producers like bakers who rely on this source of revenue. Despite these huge challenges, there are also plenty of stories from our network that can be a source of hope and inspiration for those struggling. Source food donations. Create calls for funding.

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Food Truck Online Ordering Healthcare Food Supply 95

Perfect Daily Grind

MARCH 9, 2023

INDOxyz’s coffee is sourced from Indonesian farmers and is roasted, brewed, and packaged in Los Angeles, California. The organisation will also host the Advancing gender equity for the hidden workforce in coffee and cocoa webinar on 29 March at 11:00 EST. International Women’s Coffee Alliance welcomes Venezuela as newest chapter.

2023 148

2023 Franchising Franchise Events 148

The Food Corridor

MAY 12, 2021

Encourage feature adoption and purchases of additional TFC products via the client newsletter, outbound messages and announcements, product videos, customer surveys and calls, research, calls, webinars, and other. Source and provide monthly KPIs reporting and prepare relevant reports for team meetings.

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Hiring Management Management Food 76

Black Box Intelligence

AUGUST 5, 2021

Turnover, which has always been a source of frustration for the industry, is complicating the staffing issue. Access to client-only quarterly State of the Industry webinars and thought leadership events. How high turnover adds to labor stress. Restaurants aren’t just struggling with attracting new employees.

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Recruiting 2021 Management Management 102

Black Box Intelligence

AUGUST 5, 2021

Turnover, which has always been a source of frustration for the industry, is complicating the staffing issue. Access to client-only quarterly State of the Industry webinars and thought leadership events. How high turnover adds to labor stress. Restaurants aren’t just struggling with attracting new employees.

Recruiting 98

Recruiting 2021 Management Management 98

Apicbase

SEPTEMBER 12, 2024

Register now for our Product Webinar: Simplify Carbon Footprint Reporting with Apicbase. Carbon Reporting: Scope 1, 2, and 3 Emissions Explained The scopes are based on carbon sources and the level of control a company has over them. The scopes are based on carbon sources and the level of control a company has over the source.

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Operations Transportation Food Supply Sustainability 52

Foodable

SEPTEMBER 24, 2020

The distributor has a team of experts that include operation consultants and food fanatic chefs who provide webinars and one-on-one consultations to restaurant and hospitality clients. Source: [link]. What type(s) of businesses with flex space will US Foods agree to work with?

Food 52

Food Healthcare Webinar Food Supply 52

Restaurant365

SEPTEMBER 17, 2019

However, POS data doesn’t account for all potential sources of inventory loss, such as spoilage, kitchen waste, or incorrect prep. For more information about reducing costs in your restaurant operations, register for our upcoming webinar, Closing the Gap Between Actual and Theoretical Food Costs.

Inventory 60

Inventory Mobile Ordering Food Supply Point of Sale 60

Apicbase

JUNE 20, 2022

First, we’ll outline the most important sources of information for entrepreneurs looking to enter a restaurant franchise opportunity. By offering answers to their most pressing questions and being aware of the sources they use to compare franchise opportunities, you’ll increase your chances of turning suitable candidates into business owners.

Recruiting 52

Recruiting Franchising Franchise Loyalty Program 52

Apicbase

JULY 22, 2024

The webinar featured: Lloyd Mann, Vice President Culinary of Sodexo ; Oliver Fischer, Director Group Culinary at Gategroup ; Martin Wolf, Segment Director Catering at Rational ; Stephan Leuschner, Director of Ghost Kitchens, Culinary Concepts & Broadcast at Rational; Carl Jacobs, CEO & Co-founder of Apicbase.

Catering 52

Catering Sustainability Technology Employee Relations 52

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

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Webinar Customer Experience Mobile Ordering Customer Service 474

Apicbase

MAY 18, 2022

Provide training through: webinars, field training, on-site visits, conferences, and classroom refresher sessions. In our post about the most common pitfalls of franchising , we talked about how much franchisees depend on the support they get from their franchisors to succeed.

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Franchising Franchise Sustainability Document 52