7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Let’s explore 26 proven online marketing strategies to help your restaurant thrive.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

AUGUST 12, 2022

Constant change — that has been the theme of the past several years, especially for restaurant businesses. However, right now many companies that need to hire seasonal employees are struggling with the clash of a tight jobs market and the rising costs of doing business. Be predictable. Offer Attractive Benefits. On-demand pay.

Restaurant Law 493

Restaurant Law Small Business Hiring Communication 493

Modern Restaurant Management

OCTOBER 9, 2023

Using the QSR traffic and sales data Revenue Management Solutions (RMS) has been gathering for 25-plus years, our analysts recently completed an exhaustive comparison of pre and post-pandemic data, comparing the first two quarters of 2022 and 2023 to the same period in 2019. Stay informed about where your menu prices fit with the competition.

Pricing 482

Pricing 2023 2019 2022 482

Modern Restaurant Management

NOVEMBER 26, 2019

With the lowest unemployment rate we've seen in two decades, employers are definitely feeling the fact that we are experiencing a job seekers market. In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them.

Hiring 472

Hiring Recruiting Restaurant Law Customer Experience 472

Modern Restaurant Management

JUNE 15, 2021

When the pandemic hit, many restaurants focused on expenses. The pandemic effectively accelerated trends in how restaurants interact with customers. And that’s where restaurants can pivot to focus on growth, not just cutting expenses. Here’s a guideline to facing renewed competition with a digital mindset.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

FEBRUARY 8, 2023

There have been a lot of discussions and opinions swirling around after Rene Redzepi announced the closure of Noma , arguably one of the top restaurants in the world. While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it.

Fine Dining 493

Fine Dining Technology Front of House Sustainability 493

ChowNow

FEBRUARY 28, 2025

In this article, you will learn: How to improve your restaurants visibility so more people discover you Engagement strategies that turn first-time visitors into repeat customers Practical marketing tactics to fill more tables and increase takeout orders Here are eight strategies proven to attract more customers to your restaurant.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

OCTOBER 4, 2024

Nearly half of restaurants fail in their fifth year of business. That’s part of the price of doing business – especially when you own multiple restaurants. Location is a big reason many restaurants fail. Plus, there isn’t the pressure of needing to turn the business around. And you can do the same.

Restaurant Law 419

Restaurant Law Customer Service Training Customer Experience 419

ChowNow

JANUARY 23, 2025

Has your restaurant hit a plateau? Get some fresh customers through the door and start the neighborhood talking about whats happening in your restaurant again. Get some fresh customers through the door and start the neighborhood talking about whats happening in your restaurant again.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

FEBRUARY 20, 2025

Have you ever received an enticing discount text promotion from a restaurant, only to discover you’re logged out of your account, or the link takes you to an app you don’t have? And text message marketing is superior to email. Plus, with so many text phishing schemes happening, many people might hesitate to click the link.

Marketing 251

Marketing Mobile Ordering Email Marketing Communication 251

7 Shifts

JULY 12, 2024

In fact, the average restaurant profit margin just falls between 3% and 6%. Let’s explore what this number means, how you can calculate it, what the average margin is for different types of restaurants, and the factors that can affect low profit margins. Your inventory is one aspect to keep track of to avoid overordering.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

ChowNow

FEBRUARY 28, 2025

Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. In 2025, the US online food delivery market is expected to reach $424.9 Why Every Restaurant Needs an Online Ordering System The answer is simple: to stay competitive. billion in revenue.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Given the current landscape, restaurant brands are investing in their employees now more than ever to not only help attract and retain talent, but also create a better work environment to optimize efficiencies on and off premise.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

7 Shifts

AUGUST 18, 2024

You'll have late nights and have to work on weekends and public holidays The market is saturated with loads of competition. This document will outline your bar's concept, menu, marketing strategy, and financial projections. Here are cool and unique restaurants to ignite your creativity. Looking for some inspiration?

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. And the situation isn’t likely to improve soon as more competition in the battle for talent is anticipated. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

JUNE 1, 2023

By now, loyalty programs have shifted from a “nice-to-have” to a “need-to-have” for restaurants looking to retain customers and drive revenue amid record inflation figures and increased prices. In fact, research from Accenture found that more than 90 percent of companies have some sort of loyalty program.

Loyalty Program 449

Loyalty Program Customer Experience POS Customer Service 449

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “The ability to customize delivery limits and costs to our customers was especially powerful, as it helped us remain competitive at a cost our business can afford.”

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

APRIL 9, 2020

Surprisingly, the campaign is currently 645-percent funded with 50-plus days still to go. Founder and CEO Ross Franklin attributes the sudden spike to the recent stock market collapse, believing people are seeking more stable, long-term investments, and finding a solution in crowdfunding campaigns.

Franchise 468

Franchise Franchising 2014 2016 468

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

ChowNow

SEPTEMBER 16, 2020

The COVID-19 pandemic has fundamentally changed both restaurant operations and consumer behavior. In March 2020, searches for “restaurant takeout” on Google increased 285 percent , as diners reacted to the closure of dining rooms across the country. To give yourself even more of a competitive edge, add online ordering to your website.

Social Media 370

Social Media Online Ordering Mobile Ordering Download 370

Modern Restaurant Management

DECEMBER 23, 2019

If you’re thinking about opening a restaurant, you’d be joining a huge industry. There are more than one million restaurants in the United States and the industry projects $863 billion in sales in 2019. Who can blame you for wanting a small slice of such a big market? Curate a Better Brand Through Self-Reflection.

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

7 Shifts

AUGUST 2, 2024

Restaurant accounting isn’t easy. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

FEBRUARY 7, 2020

Word of mouth publicity might once have been enough to persuade diners your restaurant was the best in town, but nowadays you need to make sure your business stands out online, too. A user-friendly site is one that looks great, is well structured, has a clear menu system so users can find the information they need, and loads quickly.

Mobile Ordering 361

Mobile Ordering SEO Customer Experience Online Ordering 361

7 Shifts

SEPTEMBER 9, 2024

over the past decade, keeping employees in restaurants has become increasingly difficult. However, attracting high-quality restaurant employees goes beyond just filling open positions. Some restaurant staff may prefer fewer hours to accommodate school or family, while others might be looking for full-time work with a steady income.

2024 335

2024 Social Media Insurance Leadership 335

7 Shifts

OCTOBER 28, 2024

Check a restaurant menu costing guide to know how to set your prices. Plus, you can offer a digital or online menu that can make it easier to update prices and promotions as needed. Updating and expanding your menu regularly will keep your bar fresh and relevant in a competitive industry.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

AUGUST 31, 2023

It's important to have a restaurant public relations (PR) strategy in place. PR for restaurants won’t just help give your brand name a more positive ring. It will also boost your restaurant's presence. Here are five PR tips you can follow to ensure your restaurant’s success. The ultimate result?

Social Media 385

Social Media Email Marketing Influencer Events 385

Culinary Cues

FEBRUARY 18, 2020

Some restaurants can operate efficiently with a staff of 10 or less, while others might require more than 50. An operation with one restaurant outlet is far different than one with several. In this size operation there will likely be a sous chef for each restaurant outlet and a banquet chef whose focus is large-scale events.

Beverage 520

Beverage Events Food Order Website Management 520

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Restaurant workers have to interact with a POS system countless times in a day.

Technology 309

Technology Cash Management Customer Experience POS 309

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. But the constantly moving and shifting nature of the restaurant industry deserves a dedicated and agile tool.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. Wing Zone Refresh.

Franchise 471

Franchise Franchising Food Fast Casual 471

Culinary Cues

OCTOBER 31, 2019

There is little question that most young cooks who are serious about their craft have a desire to work for the higher end, independent properties with chefs who are committed to building a name for themselves and the restaurant where they work. When the situation demands action, a growing number of restaurants are ready to up the ante.

Front of House 268

Front of House Point of Sale Healthcare Back of House 268

Lavu

MARCH 21, 2025

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78

7 Shifts

MAY 13, 2020

Recently, with restaurants taking a heavy blow from COVID-19, a whole new wave of online content has appeared from creative culinary folks who are out of work, but have plenty of time on their hands to create and explore. View this post on Instagram breakfast competition between blowtorch eggs (mine!) Heres a great example ??

Social Media 370

Social Media Consumer Goods Information Customer Experience 370

SpotOn

NOVEMBER 15, 2024

Running a restaurant is tough. One growing trend is helping restaurants do just that: digital loyalty programs. Why digital loyalty programs are essential for your restaurant We all know that customers have changed. Customers could sign up quickly right from the restaurant POS and start earning rewards right away.

Loyalty Program 98

Loyalty Program Online Ordering Customer Experience Website Management 98