Modern Restaurant Management

MARCH 11, 2025

Providing benefits like career development and on-the-job training is critical, especially as we continue our mission of serving thoughtful food that supports healthier, more sustainable living. By automating the front end of the process, recruiters can focus instead on building meaningful connections with candidates.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

FEBRUARY 13, 2023

After graduating from the University of Washington and starting a career in headhunting in Los Angeles, we decided to act on our entrepreneurial spirit and start our own recruiting firm. We invest a bit more in working with suppliers that have third-party certifications ensuring they fish sustainably.

Recruiting 449

Recruiting Compost Sustainability Consumer Goods 449

Modern Restaurant Management

OCTOBER 5, 2021

In the National Restaurant Association’s report, 75 percent of restaurant operators identified recruiting employees as their top challenge this summer, above all other difficulties experienced in the industry’s recovery. But not all hope is lost.

Technology 558

Technology Tip Distribution Front of House Back of House 558

7 Shifts

NOVEMBER 25, 2024

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste. This leads to the abnormally high turnover rate most operators experience today.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

APRIL 29, 2021

He used his restaurant's Facebook business page to recruit fans who already understand and appreciate his brand, posted information on his website and at the register. Other tactics he used: reaching out to community centers, reaching back to former employees for temp help and recruiting marketing or culinary students.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

The Rail

APRIL 14, 2025

Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Investing in a qualified staff guarantees that expansion is supported by knowledgeable, competent workers who help to assure long-term sustainability.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

The Rail

MAY 30, 2025

Modern successful restaurants create their branding to support community and purpose, usually related to local collaborations, sustainability, or cultural celebration. Menu development must balance innovation with efficiency that is, every item must be financially sustainable, practical for cooking, and consistent with your brand character.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

Modern Restaurant Management

DECEMBER 14, 2021

In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. For example, restaurants that can source ingredients locally should be vocal about their commitment to supporting local producers and sustainability as brand differentiators.

2022 508

2022 Employee Relations Outdoor Dine-in 508

Modern Restaurant Management

NOVEMBER 6, 2019

With slower labor-force growth, restaurants will continue to compete against other industries for talent, making recruitment and retention vital to success in the coming decade. Nutrition and Sustainability Will Drive Menus. Sustainable sourcing and transparency will continue to grow in focus for consumers over the next decade.

2030 385

2030 Dietary Restrictions Recruiting 2018 385

Modern Restaurant Management

AUGUST 23, 2023

Prior to his role as General Manager, he was CGO (Chief Growth Officer), General Manager, Vice President, and Chief of Staff, where he spearheaded projects including the acquisition of Punchh, company integrations, executive recruiting, and has established PAR’s KPI setting and tracking process through business reviews.

Loyalty Program 419

Loyalty Program Customer Experience Customer Service Mobile Ordering 419

The Rail

APRIL 6, 2025

Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. By Destiny Clarkson, Contributor As much as meal quality, guest retention determines the success of a restaurant.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

Modern Restaurant Management

AUGUST 15, 2023

Resourceful by nature, Deane has embraced recruiting from new programs at local tech colleges specifically designed to prepare restaurant workers. However, historical industry patterns skew heavily towards on-the-job trials by fire for entry-level candidates who don’t necessarily plan on sticking around.

Food Supply 419

Food Supply Recruiting Education Influencer 419

7 Shifts

FEBRUARY 13, 2023

They push the envelope on what an equitable and sustainable future can and should look like, for all of us. This reduces turnover, lowers recruitment and training costs, and substantially improves the quality of the workforce and guest experience. That’s where RAISE comes in.

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

Modern Restaurant Management

FEBRUARY 5, 2024

” A few 2024 economic facts substantiate the cost-and-effort effectiveness of brand loyalty strategies: It costs 16 times more to recruit a new customer than keep an existing one. With its numerous benefits, along with environmental sustainability and dietary value, this meals choice is increasingly turning attractive to customers.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Consumers are also becoming more conscientious about sustainability, which is primed to disrupt the restaurant business.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 27, 2024

Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. Recruitment costs in food services rose by 13.10 The year-over-year increase of 21.64

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

MAY 30, 2025

Increased costs of sustainable packaging and adherence to government regulations contribute to financial burdens. Nineteen percent (19 percent) of SMBs are using AI for recruitment and talent sourcing, and 56 percent believe AI can help their business offset any pain points caused by reduced or frozen headcount. in the U.S. economy. "The

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

FEBRUARY 27, 2020

We expect this year will see growth in off-premises options, technology that streamlines operations, and more restaurants that are talking about their increased sustainable and eco-friendly practices.” Healthy, sustainable options increase alongside changing alcohol preferences. Opportunity lies in off-premises.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

DECEMBER 14, 2021

Adaptation to non-sustainable and non-predictable traffic of visitors for dine-in locations. It has affected restaurant operators on both ends as they are challenged with retaining and recruiting staff and serving customers with limited resources. Those that raise prices too far will risk alienating some of their customer base.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Typsy

FEBRUARY 10, 2025

Frequent departures disrupt operations, increase recruitment costs, and require constant retraining of new hires. For Hospitality employers: Reduced costs: Lower turnover means fewer resources spent on recruiting and training replacements. Workplace engagement: Continuous learning keeps roles interesting and fulfilling.

Hospitality 78

Hospitality Training Certification Recruiting 78

7 Shifts

DECEMBER 3, 2019

There’s a reason your restaurant franchise is popular all over the city, the state, the country, or even the world, so lean into your success and start satisfying more customers with a focused, sustainable growth model.

Franchising 368

Franchising Franchise Audits Point of Sale 368

Modern Restaurant Management

FEBRUARY 10, 2020

Expanding menu offerings to include JUST Egg further speaks to Sodexo’s commitment to quality ingredients, health, sustainability and addressing evolving consumer dietary preferences. “Sodexo’s Sustainable Diets Strategy in North America has resulted in a number of benefits and innovations for our clients and customers.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Recruiting where your potential employees are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

FEBRUARY 21, 2020

. “VISIT PHILADELPHIA and the James Beard Foundation are thrilled for our unique partnership that brings the culinary and tourism industries together to make it easy for travelers to support delicious, diverse, and sustainable food,” said Jeff Guaracino, president and CEO, VISIT PHILADELPHIA. As the first sushi chain in the U.S.

Brewery 348

Brewery Design Food Supply Equipment 348

The Rail

APRIL 4, 2023

You can also recruit food bloggers and food influencers to visit your restaurant and capture their perspectives on what you serve. How You Get Your Ingredients For farm-to-table restaurants or those who focus on sustainable food sourcing, this is an especially powerful approach to your video marketing strategy.

Social Media 264

Social Media Front of House Advertising 2022 264

Modern Restaurant Management

NOVEMBER 27, 2024

Reframing Restaurant Loyalty : With profit margins still slim, discount-based loyalty programs are no longer a sustainable option for operators. Recruiting and retention remain top concerns for employers, with 65 percent of respondents describing the current labor market as “tight” or “very tight."

2025 221

2025 Loyalty Program Back of House 2024 221

The Rail

JULY 19, 2022

To achieve all these, as a restaurant owner you need to step back and honestly reassess how you approach recruiting and employment. Outsource hiring to industry-specific recruitment agencies to help you find the best talent quickly. This Morgan Stanley report points to the rapid and sustained increase in online food delivery.

Online Ordering 130

Online Ordering Front of House Food Supply Back of House 130

Perfect Daily Grind

AUGUST 2, 2022

According to the National Restaurant Association’s (NRA) State of the Restaurant Industry mid-year 2021 report , some 75% of US business operators say that recruitment and retention of employees is the biggest challenge for their business. These rates are also increasing year-on-year – including in coffee shops. Enjoyed this?

Café 204

Café Hospitality Training Customer Service 204

Embrace the Suck

MAY 14, 2023

The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #39: Make sustainability a part of your business model. Restaurant Excellence Guideline #3: Construct a vivid and persuasive vision for your restaurant that your entire team can rally behind.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221

Modern Restaurant Management

MARCH 3, 2023

Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. NPD forecasts dairy and meat alternatives to grow through 2024, driven almost entirely by Millennials and Gen Zs, who choose these products because of their interest in sustainability, animal welfare, and better health.

2023 508

2023 2022 Consumer Goods Point of Sale 508

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Website: BITAC Food and Beverage. When: January.

2022 195

2022 Fast Casual Website Management Workshop 195

7 Shifts

SEPTEMBER 26, 2022

6 seconds is all you have, on average , to impress the recruiter. A plant-based QSR might like to know about your passion for sustainability. Most of them will only glance at your CV, which is why it's important to quickly show that you're the best candidate. Here are some tips to stand out from the crowd. Your barista experience?

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

JUNE 13, 2023

Accessibility can help with several factors including overall brand growth, new revenue streams and the recruitment of new franchisees. Ensuring your support system is able to sustain rapid market growth via franchising will better ensure that openings are successful, and franchisees are positioned for long-term success.

Franchise 221

Franchise Franchising Online Ordering Food Supply 221

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. “We are excited to bring Market Cafe to New York City as we are the only company currently offering a solution such as this one for safe, supportive and sustainable corporate dining.”

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

ExactHire - Restaurants

DECEMBER 9, 2022

Businesses sustained job losses, mass resignations, and supply chain disruptions. Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Misalignment is the source of all problems in recruitment and onboarding exercises.

Hiring 98

Hiring Recruiting Customer Experience Management 98

EATER

DECEMBER 8, 2022

He recruited the help of a few German New Yorkers to expand his business in a new direction: preparing sturgeon eggs for export to his caviar-hungry homeland. Tune in to the latest Gastropod episode to find out, as well as explore how gourmands might be able to enjoy a more sustainable version of their favorite briny treat.

Food Supply 246

Food Supply Back of House Recruiting Supplies 246

Modern Restaurant Management

MARCH 16, 2020

Technology adds extra spice in recruiting and retaining employees – A restaurant’s staff plays a huge role in customer experience. Being able to offer employees advanced technology gives a restaurant a competitive edge and helps recruit top talent at a local and corporate level. Healthcare is projected to grow 2.7X

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305