The Restaurant Times

JANUARY 28, 2022

Recruitment and Retention . Another significant difficulty that restaurant operations must deal with is the recruitment and retention of qualified employees. The first big obstacle to overcome is the transient nature of many positions in the hospitality industry.

Recruiting 52

Recruiting Customer Service Hiring Seating 52

Restaurant365

SEPTEMBER 18, 2020

Host: Tell me about a time when you had a 60-minute wait, and a party of five told you they needed to be seated immediately. But, maybe it’s an opportunity to hire and train less experienced servers to engender employee loyalty in the long run. How did you handle it? How did you handle it? How did you handle it? Conclusion.

Hiring 97

Hiring Reference Recruiting Demo 97

Lavu

MARCH 30, 2020

Ultimately, your hiring process should be used to predict how well a new recruit will work long-term with your customers, other staff, and you. Provide Continuous Training. With ongoing training, you can emphasize the values of your brand, share ideas, solve problems, and build a dream team. Host Training Discussions.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Touch Bistro

JULY 18, 2021

Learn how to hire, train, schedule, and retain restaurant staff. You end up spending both time and money training new staff that may have a shorter shelf life than that case of tilapia you ordered last week. For those with 120 seats or more, 51% of restaurants train their kitchen staff for more than 12 hours.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. PLAY 2: Onboard & Train Your Seasonal Staff. Effective & Efficient Onboarding Training.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Restaurant365

JUNE 4, 2021

You only have a limited number of seats in your restaurant and table turns possible in a night. Upselling requires you to train your servers. You need to recruit, hire, onboard, train, and invest in every new staff member. Increase Average Check Size. Retention obviously has an enormous impact on your labor cost.

Loyalty Program 78

Loyalty Program Point of Sale Inventory Customer Service 78

EATER

FEBRUARY 16, 2024

Though the area held onto its reputation until the 20th century, when Emperor Franz Joseph arrived to inaugurate the train station in 1905, it eventually fell out of fashion to soak for long hours in lukewarm water. By the ’70s, the town lost its luster and abandoned its grand hotels.

Hotels 116

Hotels Back of House Seasonal Menu Fine Dining 116

Culinary Cues

JUNE 1, 2020

Allowing those operators to open with a restriction of 25% or 50% capacity does not help a business that depends on filling their seats and turning tables once or twice on a weekend night. PLAN BETTER – TRAIN HARDER. Why not subsidize local banks to cover some of their concerns about lending money to community restaurants in need?

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Modern Restaurant Management

OCTOBER 16, 2019

Most chefs, however, have not been trained in cooking a plant-based diet, at least not on a heightened level. This new offering from Rouxbe comes at the right time, as there is a significant need for an industry-wide training option on the key fundamentals of plant-based cooking.” ” Presto's New Vision.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

7 Shifts

MAY 31, 2021

For example, at a casual family restaurant, the service model might look like this: The host greets the party and seats them. Within three minutes of seating, the server acknowledges the party, greets themselves, and then takes a drink order as soon as possible. Upon returning with drinks, servers ask if the party is ready to order.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

NOVEMBER 3, 2022

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Is there something in the hiring or recruiting process that leaves women out? At Smalls Sliders, they combat this by training every hire on every position. This separation isn't always helpful.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. Because happier employees are also less likely to leave, you don't spend money recruiting and training new hires.

Management 284

Management Management 2019 Employee Relations 284

Open for Business

AUGUST 10, 2023

Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. On the other hand, a 100-seat operation will need many more employees to make things run smoothly. Recruiting for restaurants works best when you can reach as many potential employees as possible. What roles do you need to fill?

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 165

Franchise Franchising Food Safety Kitchen Safety 165

Open for Business

MARCH 1, 2023

In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. This can be an excellent entry level role as long as adequate training is provided. If they’re walk-ins, the host will also seat them or add them to a waiting list. Often, a single person will fill multiple jobs.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Modern Restaurant Management

FEBRUARY 18, 2020

There are kitchen robots you can easily “train” by having them exactly replicate your arm movements and perform highly complicated yet repetitive cooking and preparation tasks. Larger box restaurants will be disrupted as the competition for dining seats continues to grow over the next decade.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Apicbase

JUNE 16, 2023

Revenue Per Seat Hour (RevPASH) This metric measures how much revenue a restaurant generates during each hour that a table is occupied. To calculate RevPASH: RevPASH = Revenues / Seat Hours. Seat Hours = Number of Seats x Hours Open.) You can use this metric with Average Customer Headcount to optimise staff scheduling.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

AUGUST 11, 2021

” Founded by classically-trained chef Dave Kopushyan and three friends in early 2017, Dave’s Hot Chicken initially opened as a parking lot pop-up and now has 17 brick-and-mortar locations in the U.S. and Canada. In other news, Papa John’s is looking for pizza lovers to fill various roles at its restaurants in North America.

Franchise 178

Franchise Franchising Fast Casual Sports 178

Modern Restaurant Management

SEPTEMBER 14, 2021

” “Many of our TEAM Members stay a long time with TSFR – a testament to our accountable culture, family atmosphere and commitment to training and development,” said Bill Angott, President and Chief Executive Officer at TSFR. Annual DEI Training will be required and provided for judges and committee members. ?

Food 171

Food Tip Distribution Guest Recovery Food Safety 171

EATER

MAY 16, 2024

Doing the math, it’s much cheaper than continuously hiring and training new people for serving and kitchen positions,” says Benca. Between paying for external recruiting fees, job ads, HR software, interviews, administration time and training, the average cost of a new hire is estimated between $500 and $15,000 , with an average of $4,700.

Employee Relations 124

Employee Relations Government Hospitality Take-out 124

Embrace the Suck

JUNE 13, 2022

Besides running a training and consulting company, Brian is also known for his groundbreaking concept called Bin 36. Brian speaks to audiences all around the world about training culture and exactly how to build a solid beverage program that can enhance your bottom line. If you're from Chicago you know about Bin 36. It's famous.

Retail 221

Retail Social Media Events Take-out 221

Modern Restaurant Management

MARCH 16, 2020

65 percent use a paper towel when touching door handles, faucets or toilet flushers, 44 percent operate the toilet flusher with their foot, 42 percent use a seat liner or cover, 29 percent hover above the toilet seat, 29 percent use their butt to open and close doors and 27 percent use their elbow to operate towel dispensers.

Mobile Ordering 120

Mobile Ordering Online Ordering Point of Sale POS 120

Modern Restaurant Management

NOVEMBER 7, 2019

The standard Dolly Llama Kiosk is 250-300 sq ft and the most suitable model for food courts or smaller locations that share a common seating area or outside venue such as a park. Todd is assuming responsibility for leading Eggs Up Grill growth by recruiting new qualified franchise partners into the rapidly expanding brand’s system.

Franchise 77

Franchise Franchising Fast Casual Point of Sale 77

Modern Restaurant Management

NOVEMBER 2, 2021

It started with an overhaul of existing branding, packaging and restaurant design for its national franchise stores and then followed with the recruitment of a seasoned senior leadership team. The company is helping all Owner/Operators with personalized bar menus, training and tech support for beverage service.

Franchise 178

Franchise Franchising Leadership Beverage 178

Modern Restaurant Management

MARCH 3, 2023

Across all six major segments, more than 9 in 10 operators plan to continue offering outdoor seating and the same number of operators are also likely to continue offering alcohol-to-go, if their jurisdiction allows it. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

FEBRUARY 14, 2020

A team of 18 FIU students aid in recruiting year-round through outreach, interviews, and on-site volunteer management, working closely with Festival event managers on event staffing details. While he trained to become a sushi chef, he maintained a respect for hibachi and ramen. " Pronk began her career bartending at P.F.

Back of House 128

Back of House Hotels Leadership Design 128

Modern Restaurant Management

AUGUST 25, 2021

” Another exciting addition to the Jeremiah’s family is the LEAP Academy, which is a brand new Training and Development Center. Heading the brand’s growth in Indiana is Master Franchise Developer Lee Kleiner, who is actively recruiting investors to grow the Garbanzo presence in the state to 25 locations.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

JANUARY 17, 2020

Through these initiatives, Taco Bell aims to enhance restaurant performance, employee satisfaction and support recruitment and retention. inside a newly renovated Exxon, the new Pizza Inn Express features a drive-thru window and dine-in seating. Increase education support for fans and team members to keep pursuing their passions.

Franchise 133

Franchise Franchising Fast Casual Leadership 133

Modern Restaurant Management

DECEMBER 28, 2020

Prior to serving guests in all FOODWORKS locations, chefs and staff of each featured restaurant must participate in food safety, sanitation and hospitality training programs designed in consultation with some of the nation’s leading health and safety experts. Alex Karavias, owner of Meraki Greek Bistro and Meraki Coconut Grove.

2021 195

2021 Kitchen Safety Food Safety Mobile Ordering 195

Apicbase

JANUARY 13, 2023

Nation’s Restaurant News , 2022) The average restaurant startup cost is $275,000 or $3,046 per seat in a leased building. This goes up to $425,000 or $3,734 per seat if you want to buy a location. In the future, this might prompt restaurants to change both their menus and their seating layout to accommodate those diners. (

2023 52

2023 Operations Management Management 52

EATER

JULY 6, 2022

It’s also a training ground for the next generation of farmers that has for years attracted young, idealistic staffers who are passionate about growing food and believe that the right agricultural practices could help save the world. It’s a test bed for new crops, agriculture research, and ecological farming practices.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

Modern Restaurant Management

DECEMBER 31, 2019

Menus need to diversify to keep patrons coming back for more, but more personalized options mean more training for staff. As such, a big focus in 2020 will be on how to find, recruit and keep team members. Recruiting Platforms. Automation will cause workforce to adjust focus. Flame Broiler Marketing Manager Daniel Lee.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

EATER

AUGUST 21, 2020

Gold was a frequent contributor to Lucky Peach , and had already been advocating for Meehan to be recruited to oversee a revival of the Times food section. Instead of leaving the middle seat open, he slid next to me and put his head on my shoulder. Pete got into the back of the car with me,” Harris says.

White Paper 145

White Paper Social Media Magazine Back of House 145

EATER

MAY 20, 2020

Managers should be trained to: send staff home if they feel ill, implement flexible sick leave policies, and not wait on official notes from healthcare providers to verify a worker is sick or ready to return to work. A few other suggestions: Limit party sizes and consider switching to reservation-only seating to space diners.

Kitchen Safety 117

Kitchen Safety Food Safety Food Supply Healthcare 117

EATER

MAY 14, 2020

Managers should be trained to: send staff home if they feel ill, implement flexible sick leave policies, and not wait on official notes from healthcare providers to verify a worker is sick or ready to return to work. A few other suggestions: Limit party sizes and consider switching to reservation-only seating to space diners.

Kitchen Safety 98

Kitchen Safety Food Safety Food Supply Healthcare 98