EATER

SEPTEMBER 20, 2023

In the bread aisle, you see two loaves identically wrapped; both are perfectly edible, but one is a day older and costs half the price. This is a business practice called dynamic pricing, and it may be coming soon to a supermarket near you. The price is changing throughout the [time] horizon.” Which do you choose?

Waste 343

Waste Pricing Airlines Food 343

Modern Restaurant Management

JANUARY 3, 2025

For restaurateurs, the message is clear: in 2025, your space is no longer just where food is prepared and served. Designing flexible seating options begins by precisely mapping every square inch of the space so that parties of any size, from families with kids to those on cozy dates, can enjoy the experience.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

JUNE 27, 2025

A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. percent menu-price inflation rate. Customers can become more critical of the quality of products and services when prices increase.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

DECEMBER 3, 2024

The demand for earlier reservations provides restaurants the opportunity to get creative when it comes to driving traffic for second and third seating’s with memorable experiences, dynamic pricing, or late-night specials. Restaurants have an opportunity to offer premium, value-add experiences that justify higher price points.

Reservations 221

Reservations Book Customer Experience Dine-in 221

ChowNow

APRIL 15, 2025

Financial restaurant KPIs give you visibility into your costs, pricing, and ultimately, your profitability. Monitoring your COGS helps you spot food waste, theft, over-ordering, or supplier price hikes before they eat into your gross profit margin. If youre only going to track a handful of key performance indicators, start with these.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Modern Restaurant Management

AUGUST 18, 2023

Each table has its own wench, which allows them to be raised and lowered to any desired height –– seated, cocktail, or all the way up to the ceiling –– using a network of cables and an electric power source. Photos by Ryan Price How do the suspension tables help the space be more flexible?

Back of House 418

Back of House Seating Seasonal Menu Design 418

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. ” Duff & Phelps served as financial advisor to Sun Capital Partners, Inc. Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 484

Menu Seasonal Menu Front of House Reference 484

Modern Restaurant Management

JUNE 30, 2023

Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. Own Your Changes In March 2023, restaurants’ food prices were 8.8 There’s also a feeling of being disregarded that comes with an unexplained price increase. percent this year.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. They knew Yelp could do more than just help them seat diners. We quickly put all hands on deck designing the packaging, pricing and sales collateral around the products that could help restaurants most. I knew restaurants were in trouble.

Front of House 488

Front of House 2009 Reservations Website Management 488

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. He’s a “healthy investor” in the salad chain, who often serves as a brand ambassador, popping in to work the window. “We Side salads are served in a large drink cup that fits into a car cup holder, inviting guests to add dressing and shake to toss.

Fast Casual 159

Fast Casual Leadership Mobile Ordering Casual 159

7 Shifts

JULY 16, 2021

You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. This research will dictate your hours of operation and pricing plans! Do they serve just coffee or small foods as well? Do they have indoor seating or are they takeout-only? Seating capacity. Expected menu prices.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

APRIL 22, 2020

So, we slashed four-to-seven percent off wholesale prices, which is a significant price cut. It also may serve as a way to distinguish their operation from others. How do we keep them strong so that when restaurants reopen, wineries, importers and distributors will be able to step right in and serve this vital customer base?

Retail 411

Retail Seating Customer Service Supplies 411

7 Shifts

AUGUST 26, 2019

"Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— From there, you can make vital decisions about price, service capacity, table turnover, and your menu to boost revenue and profits. But how do restaurants increase revenue? The result?

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

AUGUST 10, 2021

Some establishments are trying to pass on these costs to customers by increasing their prices, causing disgruntlement among their long-standing patrons. If patrons are dining in, they can simply include a table number when they place their order so that the food can be brought to where they are seated. Added Benefits to Boost Business.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Culinary Cues

AUGUST 4, 2022

The greatest threat is not the labor shortage or supply chain issues, it’s not the pandemic or the price of real estate – yes, all those concerns are troubling and must be dealt with, but they are not what will bring the restaurant industry to its knees. Well then – what will? Try apathy on for size. Toynbee (author and historian).

Front of House 432

Front of House Back of House Coaching Customer Service 432

7 Shifts

AUGUST 2, 2024

This number is essential because it helps you determine the price of your food and beverages. Table turnover rate The table turnover rate refers to the number of times you have served new customers at the same table. As a rule, this should make up about 1/3 of your total expenses.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

ChowNow

FEBRUARY 21, 2025

The Different Types of Restaurant Apps (With Examples) Each of these restaurant apps serves a very specific purpose that will make operating your business significantly easier. A packed dining room is great, but without the right system, long wait times and disorganized seating can lead to frustrated customers and lost business.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Most restaurants have increased menu prices to cover expenses, which can affect customer spending behavior.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

FEBRUARY 15, 2021

Future restaurateurs are the young charges in school who struggle sitting still in their seats, standing patiently in line, and focusing on the task at hand. Again, in most cases, revenue for restaurants is derived by establishing a retail price for commodities listed on a menu of options. Make a standard gross profit on each item.)

Management 448

Management Management Seasonal Menu Point of Sale 448

Culinary Cues

MARCH 26, 2022

Seriously, why would you ever jump into the deep end unless you had a plan and real-life measurements that serve as a roadmap? Again, turn to the National Restaurant Association for guidance. [] PRICING YOUR MENU BY COMPARISON. Every business requires controls in pricing, consistency, quality, and cash handling.

Cash Management 464

Cash Management Social Media Restaurant Law Communication 464

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. Don’t be afraid to increase price.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

JUNE 4, 2021

Ideal menu price. Your CoGSs is an essential number to have when determining your menu prices, inventory and impacts your net profit margin. It also plays a key factor in pricing your menu. For table turnover rate, you need the following information: Number of parties served in a given period. Employee turnover rate.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

DECEMBER 13, 2019

However, in big cities with high property prices, good ones can be hard to find, never mind pay. And what approaches are restaurant businesses using right now to serve customers without servers? Self-serve is perhaps one way to minimise customer dissatisfaction, too. That’s right, we’re talking about waiting staff.

Customer Service 319

Customer Service Customer Experience Seating Food Order 319

Restaurant Business

JUNE 11, 2025

Perkins, the 68-year-old chain best known for its bakery case, recently began serving boba and frozen margaritas, while its younger sibling Huddle House, 61, is rolling out smash burgers. Alongside the new menu, the chain has developed a new restaurant design that will serve as a blueprint for future openings.

Fast Casual 182

Fast Casual Front of House Back of House Leadership 182

ChowNow

OCTOBER 14, 2020

Since April 2020, China Moon has served 4,016 online orders to 2,859 guests, all while increasing check averages by 15 to 20 percent. I didn’t really like their pricing models, with the high fees, or how they treat their guests when it comes to a complaint. We didn’t have outdoor seating at that moment.

Online Ordering 370

Online Ordering Outdoor Email Marketing Food Order 370

Modern Restaurant Management

JANUARY 12, 2022

The survey found that consumers have a short window before they get exacerbated with the time it takes to get their order: More than half (54 percent) of in-house diners don’t like to wait more than 10 minutes to be served and 76 percent are impatient after 15 minutes.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Culinary Cues

DECEMBER 1, 2019

I think about the individuals who work there and who do so for far too little money, but do it because they love to cook or serve, have a strong connection with the chef and owner, or simply because this is a perfect opportunity to learn. Spend more time serving existing customers and getting new ones.

Small Business 490

Small Business Customer Experience Customer Service Seasonal Menu 490

EATER

OCTOBER 15, 2020

But what was for some an opportunity to celebrate the early arrival of changing leaves and everything plaid was a harbinger of bad times to come for restaurateurs now reliant on outdoor seating and the warm weather that allows it to survive. And he wonders how this will play out as the season changes. “I That’s when the money dries up.”.

Outdoor 363

Outdoor Seating Small Business Customer Service 363

Modern Restaurant Management

FEBRUARY 12, 2021

Align the overall website design with your restaurant concept and the type of food you serve, as well as with the atmosphere in your restaurant. Also, be sure to showcase the whole menu, be transparent with prices and upload original photographs to inform your guests before they've even stepped foot into your restaurant.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

7 Shifts

NOVEMBER 1, 2022

Maybe it's how you cook or serve the food, like at Benihana. Can you undercut their prices, or out-market them? Google then collects all the info on nearby restaurants and their websites, serving up the most relevant search based on this person's location. Strong statements don't just list goals but define how to achieve them.

Seating 221

Seating Email Marketing Marketing SEO 221

EATER

JUNE 4, 2024

If you opt to eat out, you’ll most likely end up paying premium prices for fairly mediocre tasting menus. Lunch is generally served from 12:30 to 2:30 p.m., and, historically, most restaurants would serve dinner from 8 to 10 p.m. When we opened Fulgurances, our first seating was at 7:30 p.m. and it was only tourists.

Fine Dining 300

Fine Dining Reservations Seating Online Ordering 300

Modern Restaurant Management

MARCH 3, 2023

Key findings illustrating the industry's economic conditions include: Growth will continue : The foodservice industry is forecast to reach $997 billion in sales in 2023, driven in part by higher menu prices. Industry help wanted : The foodservice industry workforce is projected to grow by 500,000 jobs, for total industry employment of 15.5

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

JUNE 27, 2023

While consumers still love restaurants, economic headwinds are forcing many to cut back on discretionary spending, and restaurants are experiencing higher prices across the board for line items that include food, labor, utilities and occupancy. It can help operators optimize seating arrangements and staff levels.

Operations 275

Operations Consumer Goods Point of Sale Seating 275

ChowNow

FEBRUARY 12, 2025

Every restaurant serves a unique customer base, and the more you know about them, the more effective your marketing efforts will be. What price points are they comfortable with? Conduct a competitive analysis: Identify the restaurants in your area that serve a similar audience. Why do you do what you do?

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

JUNE 27, 2025

Your Google Business Profile (GBP) is what shows up when someone searches your restaurant’s name on Google or searches the cuisine type you serve in your area. Google also pulls in data like price range, categories ( like “brunch” or “outdoor patio”), your star rating, busy times, and snippets from reviews.

Website Management 195

Website Management SEO Book Customer Experience 195