Modern Restaurant Management

MARCH 15, 2022

With cryptocurrency, Landry’s diners will be able to earn one point for every dollar they spend. Once they earn 250 points, they are rewarded with $25 in bitcoin. Cryptocurrency presents a chance to break the traditional rules around loyalty platforms. Why the Crypto Craze? Loyalty Benefits. Supply Chain Benefits.

Food Supply 592

Food Supply Point of Sale Supplies Food Safety 592

Modern Restaurant Management

FEBRUARY 22, 2021

Present : QR menus started appearing. Incisiv released a study that in the next five years, 54% of limited service restaurants’ sales will be digital. Incisiv released a study that in the next five years, 54% of limited service restaurants’ sales will be digital. The POS was hosted on a physical server.

Online Ordering 568

Online Ordering Point of Sale POS SEO 568

Modern Restaurant Management

FEBRUARY 13, 2024

Not only is it a critical sales tool for the franchisor, but it also gives a prospective franchisee vital insight into the franchise opportunity and help them make an informed decision to invest. Where franchisors can miss an important opportunity is in the presentation of the financial information.

Document 468

Document Franchising Franchise Point of Sale 468

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. ” Value-Driven Dining for the Modern Consumer – In a time when consumers seek out both quality and quantity, L&L continues to provide substantial portions at an accessible price point.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

MARCH 27, 2025

One approach is to use a contribution margin model : after youve calculated food cost, ask yourself how much money is left from the sale of a menu item to cover everything else. If you charge more than customers expect, the value has to be obviouswhether its in quality, presentation, or experience. But thats only part of the picture.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

MAY 28, 2020

Research presented last year at Advertising Week New York showed how people who download a QSR brand’s app are more loyal to that brand versus those that do not have it. How to Make Mobile the Focal Point. And yet, despite this environment, some quick serve restaurant (QSR) brands are still seeing success.

Mobile Ordering 452

Mobile Ordering Point of Sale Download Back of House 452

Culinary Cues

MAY 13, 2023

If you want to build an understanding and even a level of competence with a variety of specific skill sets then clubs, resorts, and hotels may be the only place where that can happen. [] VOLUME: A very busy, well-branded restaurant might generate 5of 6 million in annual sales, where a club or hotel can easy boast four or five times that volume.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

AUGUST 19, 2020

For BevAlc buyers, price point as a function of quality, although always important, will become crucial over the coming months and years. Finding the right balance of what local guests want, at the maximum price point and minimal cost could be the difference between surviving and closing the doors. The first important factor is margin.

Cash Management 572

Cash Management Point of Sale Consumer Goods Small Business 572

Modern Restaurant Management

MARCH 17, 2021

Presenting the message to the customer from a variety of angles and putting an emphasis on visibility can be key. They are compact in size but serve as a good starting point to advertise your restaurant. Point of Purchase Signs : A good way to display sales, payments accepted, and other payment related promotions such as gift cards.

Outdoor 493

Outdoor Point of Sale Design Customer Experience 493

Modern Restaurant Management

AUGUST 30, 2021

In addition to online ordering, many of the restaurants that were able to stay afloat did so by crafting compelling promotions and customer incentives as a way to help increase sales, leveraging data pulled from POS reports to guide promotion efforts. restaurant market. Perfecting Off-Premise and Mobile Integration.

Innovation 493

Innovation Technology Franchising Franchise 493

Culinary Cues

JANUARY 23, 2021

When profit is measured in more significant profit from fewer sales then I will make a statement that may cause many chefs scratch their heads in disbelief: “Food cost percentage is far less relevant – it’s all about contribution margin.” In both cases it is sales (the top line) that sets the stage for success. SP = $43.33.

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

Modern Restaurant Management

AUGUST 16, 2024

Businesses and restaurants can adopt this pricing model through a point-of-sale (POS) system, presenting both cash and card price. Businesses and restaurants can adopt this pricing model through a point-of-sale (POS) system, presenting both cash and card price. What is Dual Pricing?

Pricing 433

Pricing Cash Management Fine Dining Point of Sale 433

Modern Restaurant Management

MARCH 11, 2022

By some estimates the mobile gaming market is expected to reach a market size of US $420 billion by 2026 – presenting a valuable co-marketing audience for QSRs. Increased Emphasis on Online Ordering. At the same time, the labor shortage means that associates need to be focused on high-value activities. Appeal to Mobile Gamers.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

ChowNow

FEBRUARY 28, 2025

For restaurant operators, this presents both an opportunity and a challenge: how to implement an online ordering system that maximizes revenue while maintaining control over their customer relationships. Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

JANUARY 22, 2020

Signing up your establishment in a third-party online ordering app can significantly ramp up your sales, as you give customers the privilege to dine with you wherever they may be. When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well. Self-Service Tech.

Customer Service 440

Customer Service 2020 Social Media Mobile Ordering 440

Modern Restaurant Management

JANUARY 14, 2022

And, with many restaurateurs and bar managers being newcomers to card-not-present transactions – be they for food and drink prepared for on-site pickup in BOPUS set-ups, or for delivery by the restaurant’s or affiliated drivers – people in this industry are less aware of the dangers this payment model entails.

Online Ordering 546

Online Ordering Customer Service Website Management Food Order 546

Modern Restaurant Management

AUGUST 2, 2021

” TableSafe’s data align with a recent report from the National Restaurant Association stating that sales at eating and drinking places escalated in June, with total sales reaching $70.6 Rent Struggle Is Real. 35 percent of ALL small businesses in the U.S. 35 percent of ALL small businesses in the U.S. TableSafe, Inc.,

2021 450

2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

DECEMBER 21, 2021

While the restaurant industry has experienced major supply chain and labor issues throughout the pandemic, it is now reaching a tipping point. Focusing on predictive analytics and automation addresses several common issues that brands face today, which present ample opportunity for bottom line improvement.

Supplies 491

Supplies Point of Sale Back of House Customer Experience 491

Modern Restaurant Management

MARCH 10, 2020

This was once considered an issue only for online or telephone card transactions where the cardholder does not physically present the card to the merchant for processing. In that time, chip cards have become ubiquitous. Payments made using a swipe have officially jumped the shark , and the face of fraud has become friendly.

POS 527

POS Point of Sale Customer Service 2025 527

Modern Restaurant Management

FEBRUARY 17, 2022

Say you spend five bucks in MoonDollars coffee shop, and you get rewarded with five redeemable points that you can spend towards another coffee sometime. By offering points in exchange for dollars spent, you’re incentivizing people to spend more dollars in your store. These are examples of gamification. Encourages Spending.

Point of Sale 471

Point of Sale Social Media Online Ordering Food Order 471

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Undoubtedly, it has become a community favorite across the country. Consumers are attracted by the promise of discounted meals at their favorite restaurants, as well as new and trending ones. Here is your 2022 guide for a successful Restaurant Week.

Online Ordering 492

Online Ordering Loyalty Program Social Media Mobile Ordering 492

Modern Restaurant Management

AUGUST 5, 2021

Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. The restaurant industry took the brunt of the pandemic’s economic and societal impact and is now being asked to respond to the permanently changed consumer landscape. Restaurant and bar employment (as of July 2021) remains down by 1.5

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

APRIL 7, 2022

There was a single point of sale or channel. Every restaurant operation needs solutions for the challenges presented by ordering, POS, back-office operations, and loyalty programs. If you wanted what the brand was selling, you went to a brick-and-mortar location and bought it. The Quest for the Holy Grail.

Mobile Ordering 537

Mobile Ordering Email Marketing Customer Experience Loyalty Program 537

Modern Restaurant Management

APRIL 24, 2023

Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity. Start contacting customers in August to plan for holiday parties, but spend the first half of the year honing your catering operation.

Catering 493

Catering Website Management Point of Sale Travel 493

Modern Restaurant Management

DECEMBER 31, 2024

Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. Despite potential challenges, the industry is both optimistic, as total restaurant sales crested $1 trillion for the first time on record, and ready to pivot to continue growing.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Culinary Cues

NOVEMBER 11, 2022

When we compromise on the quality of cooking, taste, and presentation then we suffer trying to win unhappy customers back and you, the chef, must look in a mirror and see the face of compromise. Get it done, no mistakes, and pick up the pace are all directives that help line cooks make it through another day or night. We made it!

Customer Service 441

Customer Service Customer Experience Point of Sale Presentation 441

Modern Restaurant Management

MARCH 27, 2024

Make sure customers are met with a clean environment, consistent recipes, appealing presentation, and excellent customer service every time they visit a restaurant. Offer Menu Recommendations Menu recommendations are more than just suggestions to drive sales. The restaurant industry has a lot of competition.

Customer Service 474

Customer Service Loyalty Program Customer Experience Employee Relations 474

Modern Restaurant Management

FEBRUARY 15, 2021

This an excerpt from Bruce Nelson's Restaurant Management: the Myth, the Magic, the Math. Part Three – The Math. “The laws of nature are but the mathematical thoughts of God.” ” —Euclid of Alexandria. Oh yes, the math. This is usually the part that throws most restaurateurs for a loop. There is no math in ministry!”

Management 448

Management Management Seasonal Menu Point of Sale 448

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. While perhaps a consistent feature of your daily business, they are not your employees.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

DECEMBER 2, 2019

The holiday season is coming and gift cards are still the present du jour. Global e-gift card sales are expected to reach $300 billion in 2019 , with most of those sales occurring during the fourth quarter, and customers who opt to purchase gift cards will spend an average of $44.83 They were derided as lazy and impersonal.

Point of Sale 341

Point of Sale Email Marketing Loyalty Program Mobile Ordering 341

Modern Restaurant Management

MARCH 24, 2021

Two key factors are driving the problem for restaurateurs: the first is the fact that delivery has become more than just another sales channel. The point isn’t just to keep a higher percentage but also to curtail operational expenses. And that’s a “necessary evil” for accessing each one’s loyal customers.

Delivery 473

Delivery Customer Service Point of Sale Customer Experience 473

Modern Restaurant Management

SEPTEMBER 24, 2024

How do you build a company that people will love working for? That’s one of the questions chef and entrepreneur Erin Wade tackles in The Mac & Cheese Millionaire: Building a Better Business by Thinking Outside the Box. Each chapter is devoted to a specific value, giving a clear roadmap for aligning work and values. "In Profitability?

Communication 437

Communication Point of Sale Book Customer Experience 437

Modern Restaurant Management

MARCH 24, 2022

Sales forecasting is always tricky in the restaurant world. Under normal circumstances, you could use previous years’ sales figures to forecast the upcoming year – but, as we emerge from two years of COVID closures, staffing shortages, and general turmoil, previous sales’ figures definitely can’t be trusted.

Point of Sale 449

Point of Sale Education Seasonal Menu Small Business 449