Modern Restaurant Management

FEBRUARY 18, 2025

While most Dominic’s operators, including me, were focused on the day-to-day challenges of running and building successful restaurants, Vincent made millions of dollars operating just one location. He knew he was a great operator, but he also knew the importance of having an exit strategy.

Social Media 432

Social Media Book Back of House Take-out 432

Modern Restaurant Management

APRIL 7, 2025

As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought. Elevate Operations from Adequate to Excellent Over a third (38 percent) of operators say their restaurant was not profitable in 2023.

Loyalty Program 282

Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

APRIL 29, 2025

For restaurant owners and operators who want to stay ahead and ensure a consistent, high-quality experience, employing mystery diners can be an innovative and invaluable tool for refining the guest experience.

Franchising 282

Franchising Franchise Uniforms Dine-in 282

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. And the digitization of operations over the past few years means that the industry is getting better at capturing that data. Data, Data, Data.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

FEBRUARY 17, 2025

Commercial operators who have been impacted have moved swiftly to repopulate hens. ” Guests are not really avoiding eggs due to bird flu concerns, Ed Powers, Director of Operations at Broken Yolk Cafe, told Modern Restaurant Management (MRM) magazine. Through January 2025, the U.S.

Hospitality 221

Hospitality Food Supply Seasonal Menu 2025 221

Culinary Cues

OCTOBER 27, 2024

This begins with understanding how essential this is to the person and operation that defines the lines of excellence. If you are working in a burger operation, the goal must be to view everything about that menu item as a vehicle toward excellence.

Training 418

Training Coaching Uniforms Café 418

Culinary Cues

MAY 15, 2025

It may seem trivial to some, but this begins with the uniform and respecting the traditions and meanings of the crisp white jacket, an ironed apron, polished shoes, and a skull cap for young cooks and toque for the sous chef and chef. Your customers are less inclined to seek surprises and more inclined to expect consistency.

Uniforms 223

Uniforms Coaching Restaurant Law Customer Experience 223

Modern Restaurant Management

FEBRUARY 10, 2020

Make it easy to find important things like your menu, location, phone number and hours of operation. Your Staff Uniforms. Staff uniforms don’t need to be complicated. But, it is important to think about your brand and make uniform choices that support your brand personality. Your Signage. Consistency.

2020 555

2020 Uniforms Online Ordering Design 555

Modern Restaurant Management

FEBRUARY 17, 2025

Commercial operators who have been impacted have moved swiftly to repopulate hens. ” Guests are not really avoiding eggs due to bird flu concerns, Ed Powers, Director of Operations at Broken Yolk Cafe, told Modern Restaurant Management (MRM) magazine. Through January 2025, the U.S.

Hospitality 221

Hospitality Food Supply Seasonal Menu 2025 221

Culinary Cues

JUNE 23, 2024

Those operations that resemble the caldrons of hell filled with arrogance, bullying, unprofessional behavior, and a lack of respect for people, product, and process is the same as categorizing musicians, athletes, business leaders, and politicians under a unified profile. Am I wagging a finger at those operations that perpetuate the negative?

Uniforms 448

Uniforms Front of House Back of House Food Supply 448

Modern Restaurant Management

MARCH 3, 2025

The restaurant needs cohesion, from signage to menu design to uniforms. It also involves logistics, such as determining budget and resource constraints and creating a systems foundation that ensures operational consistency. Scaled brands must strike a balance between brand uniformity and adapting to the local environment.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

DECEMBER 14, 2020

The past several months have proven to be a wildly transformative time for the restaurant industry, as many operators shift to an off-premise strategy, relying primarily on delivery and takeout orders, to remain open. How virtual restaurants can help keep the industry afloat — if done right.

2030 520

2030 Customer Experience Delivery Uniforms 520

Modern Restaurant Management

OCTOBER 5, 2020

Above All, Be Consistent, Neutral and Uniform When Applying Policies. Be sure that you are familiar with the Families First Coronavirus Relief Act (FFCRA), and if your establishment is a covered employer, under certain circumstances, you may be required to provide paid leave and comply with the FFCRA notice requirement.

Employee Relations 547

Employee Relations Restaurant Law Uniforms Travel 547

Culinary Cues

FEBRUARY 16, 2022

Do you really want to work in an operation where desperation is the primary motivation for hiring? For the dedicated cook, you want to work in an operation where your peers are also cooking for the right reasons. Are these the individuals who will help the operation reach its long-term goals? Think about the question yourself?

Uniforms 447

Uniforms Hiring Consumer Goods Communication 447

ChowNow

JANUARY 30, 2025

Most operators give too much attention to the visual aspect of their restaurant. To achieve this, focus on creating uniformity across all aspects of your restaurant. The 4 Core Elements of Restaurant Branding Many restaurants drop the ball with branding because they only focus on one or two of the core elements of branding.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

Modern Restaurant Management

JULY 8, 2025

For operators preparing to launch a new concept or reimagine an existing one, the discovery phase is where that foundation is built through layered conversations, unexpected insights, and careful listening. The most effective restaurant brands don’t begin with design — they begin with story.

Definition 251

Definition Design Uniforms Book 251

Modern Restaurant Management

AUGUST 7, 2024

" For cost-effective marketing, Chirone advises operators to leverage social media channels such as Yelp and local Google ads, utilize email and seek out local partnerships. "You " With so much buzz on how AI can help restaurant operators, particularly with marketing efforts, Chirone offers a word of caution. "Before

Marketing 471

Marketing Email Marketing Social Media Coupons 471

Modern Restaurant Management

JUNE 1, 2020

Indeed, many businesses that were caught flat-footed are on the brink of closure due to disruptions in their daily operations. By having a crisis management plan in place, you can detect risks early and mitigate them before they disrupt your core operations. Operating system failure. What Risks Does The Hospitality Sector Face?

Hospitality 455

Hospitality Insurance Food Supply Social Media 455

Culinary Cues

JANUARY 15, 2020

Take pride in the chef’s uniform. The uniform represents a proud history of exceptionally committed professionals who made it possible for the restaurant industry to be such an important part of people’s lives. When you wear that uniform you are paying respect to them. Be a proud cook. This is not a silly detail.

Uniforms 420

Uniforms 2000 Consumer Goods Small Business 420

Culinary Cues

JUNE 3, 2024

It may not look the same and they may have never written it down, but this is their method of operation. [] LOOK THE PART Take pride in your appearance and the sharpness of your uniform. Treat the job as something enormously important and the uniform as a symbol of everything that is good about the profession.

Uniforms 436

Uniforms Coaching Point of Sale Small Business 436

Modern Restaurant Management

JANUARY 30, 2023

By automating this process through the IoT, brand quality becomes more uniform, limited time offerings are easier to roll out, and restaurants gain an advantage as consumers return for new favorites. Are QSRs’ parking lots staying lit beyond operating hours, so staff feels safe throwing out trash and getting into their cars?

Technology 474

Technology Fast Casual Waste 2023 474

Modern Restaurant Management

APRIL 13, 2020

COVID-19 continues to spread rapidly across the country, forcing millions of restaurants to suspend operations or pivot to a delivery model in hopes of flattening the curve. As restaurants make this shift and close their physical doors to customers, they’re entering an unprecedented time in restaurant history.

Food Safety 473

Food Safety Uniforms Education Communication 473

Culinary Cues

FEBRUARY 28, 2021

Look deeply into these businesses and the people who own and operate them and you will see an unrelenting effort towards achieving excellence in design, product quality, efficiency, value, and service. The culture of these businesses insists on the relentless pursuit of greatness. It is your job to SWEAT THE SMALL STUFF.

Uniforms 450

Uniforms Fine Dining Small Business Customer Service 450

Culinary Cues

OCTOBER 27, 2020

There is comfort in wearing a clean, crisp, white uniform that represents history, tradition, and pride. The refreshing nature of discipline is what attracts many of those great employees to the environment of the kitchen. There is comfort in the ability to achieve concrete objectives – a well-prepared plate of food and a satisfied customer.

Uniforms 474

Uniforms Airlines Food Order Fine Dining 474

Culinary Cues

OCTOBER 20, 2021

Respect for fellow workers, for the safety of the guest, for the image of the operation, for pride in work, and for the traditions of the profession begin with cleaning. When you are responsible for it then it means so much more. [] OF COURSE, THOSE SHOES MUST BE POLISHED: A friend of mine used to say clean shoes, happy shoes, happy cook.

Front of House 491

Front of House Uniforms Back of House Kitchen Safety 491

Culinary Cues

FEBRUARY 17, 2023

What if you, with your name stitched on the face of your uniform had to deliver that plate of food to the guest and introduce yourself in the process: “May name is Jack Jones, and I prepared this dish”? For this to work, that chef/operator must instill that importance in their staff. Not a clip-on name tag, a part of the uniform.

Uniforms 464

Uniforms Article Café Take-out 464

The Rail

MAY 12, 2025

Treat this as a chance to elevate your operation and fix the quirks that may have held you back. The new location should reflect your brand values in every detail, from the signage and interior design to the uniforms and playlist. If possible, involve them in decisions like layout changes or new uniforms. Elegant and upscale?

License 130

License Uniforms Social Media Customer Experience 130

Culinary Cues

JANUARY 19, 2025

Many have praised him as one of the finest chefs to have graced the American culinary scene while some may push aside tradition and classical ways as outdated, but none will deny that he represented all that is good about professionals, all that the white uniform represents, and how important it is to be kind and giving, a great man.

Uniforms 344

Uniforms Education Waste Blog 344

Culinary Cues

FEBRUARY 8, 2020

It is the team behind the chef that makes a successful restaurant; it is the team that executes the chef’s vision; and it is the team’s focus that allows the chef’s cost consciousness to result in a financially successful operation. Every restaurant, of every level is finding it increasingly difficult to build a team with lasting power.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

Modern Restaurant Management

APRIL 1, 2020

These operational programs are being rolled out alongside fun, consumer-focused promotional initiatives via the brand's app, website and social media channels.

Technology 472

Technology Healthcare Social Media Mobile Ordering 472

EATER

OCTOBER 21, 2024

San Francisco’s Sudden Coffee operated like a tech company with some serious coffee pedigree. The form is designed for grading fresh-ground coffee, not instant, so categories like aroma (the powder doesn’t smell like much of anything) and uniformity (all instants from a batch are the same) don’t apply.

Back of House 292

Back of House SEO Uniforms 2016 292

Modern Restaurant Management

JANUARY 20, 2023

The sudden demand surge is often more than suppliers can handle, leaving many restaurant and c-store operators without staple ingredients. Between coping with erratic availability, inflated prices, and a widespread labor crisis, operators need to make strategic decisions about the ingredients they use.

Food 419

Food Food Supply Food Safety Customer Service 419

7 Shifts

MAY 23, 2024

Every manager aims for maximum operational efficiency in their restaurants, but achieving this isn't easy, with the industry's success rate recorded at only 20%. This is where developing a comprehensive restaurant operations plan comes in. This is why 62% of managers feel burnt out , especially on days leading to peak seasons.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

Modern Restaurant Management

APRIL 20, 2020

With that being said, management will need to assess staffing and look for a more updated model to affect the cost of operations. The concept of cross-utilization means training employees to perform multiple positions that create added efficiencies in the operation. Can a host bus tables? Can a bartender also work the floor and serve?

Customer Service 459

Customer Service Training Front of House Dine-in 459

Culinary Cues

JANUARY 29, 2024

We have labored over the effects of this change but have been very slow to reinvent the way that we do business – to once again, create an environment where individuals relish the opportunity to learn and grow as cooks, exhibit passion about the craft, wear their uniforms with pride, and feel great about saying: “I’m a cook!”

Kitchen Safety 449

Kitchen Safety Guest Recovery Uniforms Food Safety 449

Culinary Cues

JANUARY 29, 2022

When the house is operated in the way it should, the way it was meant to be; when the property is committed to doing things right, when the standards are high and the expectations even higher, then a serious cook can find a home to celebrate. My answer is: “If this is the case then you are in the wrong operation.”

Uniforms 450

Uniforms Café Training Operations 450

Modern Restaurant Management

SEPTEMBER 24, 2021

When using your own drivers, you’re likely to experience faster delivery times, more personable customer interactions, and a sharper brand image (assuming your delivery drivers wear uniforms), which is a huge boost to your restaurant’s reputation. Direct All Orders to Your POS.

Delivery 537

Delivery Insurance Online Ordering Customer Service 537