Modern Restaurant Management

MARCH 5, 2020

Given that restaurants, even small non-chain restaurants, possess the credit card information of thousands of customers, the restaurant sector may be one of the most appealing to cybercriminals looking to quickly accumulate credit card account information from thousands of accounts in order to engage in large-scale identity theft.

Restaurant Law 596

Restaurant Law Small Business Customer Service Online Ordering 596

Modern Restaurant Management

MARCH 22, 2022

The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. For example, the rise of ordering and delivery apps was due to consumers staying indoors to abide by social distancing rules.

Mobile Ordering 507

Mobile Ordering Social Media Online Ordering Food Order 507

Modern Restaurant Management

FEBRUARY 10, 2021

The gluten-free community maintains an active online presence (particularly on Facebook) where gluten-free groups have attracted enormous followings. Word travels fast in these spaces and people are quick to note which restaurants know what they’re doing when it comes to gluten-free dining, and which ones don’t make the grade.

Marketing 452

Marketing Social Media Online Ordering Demo 452

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Let’s explore 26 proven online marketing strategies to help your restaurant thrive. A smooth mobile experience keeps people engaged and leads to more online bookings.

Book 195

Book Marketing Email Marketing Social Media 195

Lavu

NOVEMBER 29, 2024

That’s where POS inventory tools step in to help. Key Ways POS Systems Save Restaurants Money: Real-Time Tracking : Automatically updates stock levels as orders are placed, reducing waste and preventing stockouts. Automation : Handles tasks like purchase orders and pricing updates, saving time and minimizing errors.

Inventory 78

Inventory POS Waste Point of Sale 78

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” 3 in 4 restaurants plan on offering contactless ordering and payment options across all channels, with 61 percent utilizing contactless payments on-premise.

Social Media 395

Social Media Retail Website Management Online Ordering 395

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. Voice Ordering. But this technology has even more applications than just ordering on guests' personal devices.

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

Squirrel Systems

JUNE 11, 2025

To meet these demands, many operators are turning to cloud POS systems —a powerful technology that improves guest satisfaction from the first interaction to the final payment. A cloud POS system delivers high system uptime through secure, wireless connectivity and real-time syncing, reducing the risk of downtime during peak service.

Hotels 66

Hotels POS Dietary Restrictions Loyalty Program 66

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. Many restaurants have added staff to the team to update their online activities, work on design and to help them adapt to new marketing trends.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

7 Shifts

OCTOBER 28, 2024

To get a clearer picture of your product mix, use reports from your POS system to track key metrics like sales volume, pour cost, and inventory usage. Place high-profit items in the middle or top , which is where most customers’ eyes travel when looking at a menu.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Christopher Baron of RedBaron Consulting. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

MAY 11, 2020

If you have a goal reopen date in mind, work back from that to develop when each task needs to be complete in order to hit that goal. Employees must report any symptoms and recent travel to their managers before a shift. Get ahead of your reopen by ordering the right supplies now—especially considering demand is at an all-time high.

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

MARCH 20, 2020

Delivery Pros As a delivering restaurant, your food is accessible to those who are unable to leave their homes, leave their offices, or travel to your restaurant You’ll reach a potentially new or wider audience by utilizing third-party restaurant delivery business. Here are a few reasons to consider exploring these off-premise dining options.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. “As factories in China continue to come back online, products are now flowing again. .

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

MAY 27, 2020

Increasing self-order kiosks and touchless self-checkout terminals. Expanding mobile ordering and contactless pick-up or desk delivery. Zuppler launched Menu Anywhere On-Premise Contactless Ordering on the Zuppler “Menu Anywhere” Platform. Posting appropriate signage and floor decals to encourage social distancing.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Focus POS

MARCH 31, 2021

5 Ways Restaurants with Online Ordering are More Successful. . Due to the pandemic, businesses across all industries have implemented online ordering capabilities in order to keep business booming despite in-house capacity limits or even complete shutdowns. Improved Customer Convenience. Customers are busy.

Online Ordering 99

Online Ordering Ordering Email Marketing Back of House 99

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

AUGUST 18, 2021

Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Engage with them online. Given how prominent technology is in our day-to-day lives, there's a pretty big chance you'll see, or read, about your customers' experience online.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

SpotOn

JANUARY 15, 2025

According to a Gallup poll, guests only look at your menu for 109 seconds before ordering. With an integration between my POS and inventory management software, we were able to cut down at least 20 hours a week on inventory alone. This should be in your POS reporting. Before we were doing our inventory by hand. Low popularity.

Menu 81

Menu Online Ordering Website Management Inventory 81

EATER

JUNE 4, 2024

Part of the reason you’re traveling to France is, presumably, to tap into that gastronomic reverence. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. Lots of travelers go wrong here by not planning accordingly.

Fine Dining 301

Fine Dining Reservations Seating Book 301

Modern Restaurant Management

JUNE 12, 2020

With many professionals avoiding travel, A&W is hosting virtual discovery days. The Clinton Township Captain D’s is open for drive-thru, call ahead ordering for contactless curbside pick-up, and delivery only; the dining room will remain closed for the immediate future to help ensure the safety of guests and team members.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

NOVEMBER 27, 2024

Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent). One strategy for reducing costs has been the increased use of technology.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

FEBRUARY 17, 2020

Yelp introduced Yelp Store Visits (YSV) to measure how online activity on Yelp drives physical store foot traffic, and launched Showcase Ads, a new video-centric format that allows national marketers to feature in-season promotions and to tell their brand story more effectively. . ” ParTech's Got Bite.

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Lavu

MARCH 28, 2025

These menus enable restaurants to better communicate with a diverse range of customers, streamline ordering processes, reduce errors, and improve overall guest satisfaction. Fewer Errors : These menus eliminate translation mistakes, leading to more accurate orders and faster service.

Operations 78

Operations Online Ordering Customer Service Customer Experience 78

Goliath Consulting

FEBRUARY 9, 2020

There are foods that just don’t travel well, like cheesy nachos that are meant to be eaten right away or a raw seafood plate that is sensitive to temperature fluctuations. Insider also gives a few examples of foods that don’t travel well, like avocado toast and salads that aren’t packaged properly 5. Do you have a delivery menu?

Front of House 186

Front of House Online Ordering Delivery POS 186

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. Upon entering Flip’d, visitors can order from a digital kiosk or directly at the counter. An administrative law judge denied their motions to approve the settlement agreements.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

Lavu

MARCH 21, 2025

These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing. Heres what you need to know: Better Customer Experience : 17% fewer order mistakes and shorter wait times. Language isnt the only focus.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78

Modern Restaurant Management

NOVEMBER 19, 2019

These talented chefs go above and beyond each day, creating and serving amazing meals to millions of sports fans, students, employees, hospital patients and travelers,” said John Zillmer, Aramark’s Chief Executive Officer. . “We could not be more excited for the National Finals of the Aramark Culinary Excellence Competition.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. Is online food delivery a profitable business?

Delivery 167

Delivery Food Online Ordering Mobile Ordering 167

BNG Point of Sale

MAY 28, 2020

See Why Many Businesses Are Using Mobile POS Systems To Grow Their Business In 2020. Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. What is a mobile POS system and why do I need one? Businesses that travel to or operate multiple locations can do so from a single device.

POS 94

POS Mobile Ordering Point of Sale Small Business 94

Deliverect

FEBRUARY 22, 2021

Since 2019, DoorDash also includes the Caviar online ordering platform, which specializes in delivery from upscale urban restaurants that typically do not offer delivery services. Orders are also available for pickup, enabling customers to order and pay their food in advance so they can skip the line. How it works.

Online Ordering 148

Online Ordering Point of Sale Delivery Customer Service 148

SpotOn

DECEMBER 27, 2024

When loyalty integrates with the POS it makes for smooth checkout transactions. First, identify what you want to achieve from a customer loyalty program: more guests, more repeat business, increased sales, or increased order size. How to launch a loyalty program A successful loyalty program starts with a successful launch.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Front of House 52

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. The right POS system provides a powerful platform to boost sales and streamline operations. In turn, they will make your life easier.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Deliverect

AUGUST 20, 2020

Think about your priorities and where delivery orders fit in. Create an order packing area. Key considerations include: Dedicated surface space for packing orders. Defining a workable system for organizing and prioritizing orders. Alternatively, have a staff member run the orders out to the drivers.

Delivery 145

Delivery Design Food Order Online Ordering 145

Focus POS

JUNE 17, 2019

What is restaurant point of sale (POS) software? It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. Flexibility.

Point of Sale 113

Point of Sale Cash Management POS Franchising 113