Modern Restaurant Management

SEPTEMBER 7, 2023

The Millennial generation is a force to be reckoned with, not only in the housing market but also in the dining industry. As Millennial homeownership surpasses Millennial renters for the first time, restaurants have a golden opportunity to engage this valuable demographic through targeted new mover marketing strategies.

Marketing 508

Marketing Loyalty Program Customer Service Catering 508

ChowNow

FEBRUARY 12, 2025

This guide will teach you everything you need to know about getting started with restaurant marketing. By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door.

2025 195

2025 Marketing Email Marketing Operations 195

Perfect Daily Grind

JUNE 24, 2025

As the global coffee market becomes increasingly competitive, roasters are looking for points of differentiation, and Nepal is emerging as a unique origin that could meet this demand. More roasters are looking for a point of differentiation Today’s global coffee industry presents unprecedented challenges for roasters and cafés.

Sustainability 195

Sustainability Customer Experience Education 2025 195

Modern Restaurant Management

JUNE 6, 2024

It’s no great surprise to say QSR and fast casual restaurants can be considered among the most energy-intensive commercial building types making it increasingly challenging for operators to balance the goals of efficiency, profitability and sustainability. Why is the restaurant industry at a pivotal moment regarding sustainability?

Sustainability 275

Sustainability Customer Service Fast Casual Technology 275

Perfect Daily Grind

JUNE 15, 2025

Current market challenges mean it’s never been harder to operate a coffee business – and this includes marketing and branding. High and volatile green coffee prices , along with increasing operational costs, are creating a more competitive market. Print and offline marketing remain crucial tools.

Marketing 123

Marketing Email Marketing Social Media SEO 123

Modern Restaurant Management

APRIL 29, 2025

From the quality and friendliness of the service, to the speed and presentation of the dishes, these insights highlight areas that may need improvement. Loyalty is the cornerstone of a sustainable brand, with word-of-mouth being one of the most powerful marketing tools.

Franchising 282

Franchising Franchise Uniforms Dine-in 282

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. For restaurants, sourcing from these local markets offers a way to support regional producers while differentiating their menus with unique, high-quality ingredients.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

MAY 26, 2020

Restaurants will need to adjust their marketing strategies based on the evolving impact of COVID-19 on consumer behaviors and industry restrictions and regulations. Restaurants will need to adjust their marketing strategies based on the evolving impact of COVID-19 on consumer behaviors and industry restrictions and regulations.

Social Media 519

Social Media Coupons Customer Service Customer Experience 519

Modern Restaurant Management

DECEMBER 21, 2021

To position themselves for sustainable growth, restaurants must respond quickly. When it comes to guest engagement strategies and marketing efforts, most brands are just starting to incrementally move from mass marketing to more personalized and tailored lifecycle marketing.

Point of Sale 491

Point of Sale Supplies Back of House Customer Experience 491

Modern Restaurant Management

OCTOBER 18, 2022

The migration to electronic vehicles (EVs) presents a great business opportunity for restaurants, allowing you to entice key stakeholders – and drive specific behaviors – simply by adding charging stations in your parking lots. The EV market experienced explosive growth in 2021, which is projected to continue into 2022.

2040 473

2040 Food Safety Audits Consumer Goods 473

The Rail

JANUARY 13, 2023

By Julia Nikolaus, Contributor As a restaurateur or manager, you know just how competitive the non-alcoholic beverage market can be. Restaurants need to recognize that non-alcoholic beverages require their own specific marketing strategies if they want an edge over the competition. 2 - Present Your Products as an Upgrade.

Beverage 290

Beverage Marketing Customer Experience Social Media 290

Modern Restaurant Management

MARCH 20, 2024

Whether founders need funding for geographical expansion, marketing or operational enhancements, presenting a compelling case to potential investors is required. If there is significant variability in key metrics across locations and markets that isn’t easily explainable (e.g.

2024 450

2024 Cash Management Food Sustainability 450

Modern Restaurant Management

DECEMBER 14, 2020

With restaurant foot traffic projected to remain low as tighter restrictions are put into place, smart restaurateurs have adopted a new approach to help them sustain and even grow throughout the pandemic and beyond with ghost kitchens. Become a Marketing Maven.

2030 520

2030 Customer Experience Delivery Uniforms 520

Perfect Daily Grind

JULY 7, 2025

In this tough economic climate, many roasters have shifted their buying practices, including sustainability-driven strategies and partnerships. Sustainability, once a cornerstone of specialty coffee, may have become less critical as businesses grapple with a tumultuous market.

Sustainability 69

Sustainability Pricing Cash Management Sourcing 69

Modern Restaurant Management

JUNE 5, 2024

What lessons can other restaurateurs take away about being more sustainable and energy friendly? For our menu, we offer garden-to-table dishes focusing on local, regional & sustainably sourced produce, seafood, meats, and poultry options. Are there any best practices or tips? What has the response been from guests?

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Certification Sustainability Design Seasonal Menu 474

Modern Restaurant Management

DECEMBER 28, 2021

Just as one issue seemed fixed, another presents itself. According to a report from S&P Global Market Intelligence, U.S. service line because our menu consists of purposeful items, most of which are raw, natural, unprocessed, and simple foods that are sustainably sourced. are the fast-casual franchise model of the future.

Franchise 492

Franchise Franchising 2022 Fast Casual 492

The Rail

MAY 30, 2025

What you offer and how you present it count, whether it's plant-forward cuisine, fusion cuisine, or interactive dining arrangements. Securing the Right Location While Navigating an Evolving Real Estate Market The physical space of your restaurant determines how it feels, who it attracts, and how efficiently operations run.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

The Rail

APRIL 14, 2025

Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. By raising operating capacity, you can maintain efficiency while satisfying rising market needs. Good marketing plans raise awareness, build credibility, and increase revenue.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

FEBRUARY 13, 2024

Where franchisors can miss an important opportunity is in the presentation of the financial information. Franchisors should carefully evaluate both the data being disclosed for the upcoming year and the format in which it is presented, asking questions like: How many years’ worth of data is relevant for the prospective franchisee?

Document 468

Document Franchise Franchising Point of Sale 468

Modern Restaurant Management

DECEMBER 9, 2020

These easy-to-understand (and easy-to-market) savings help attract subscribers and has fueled the program's significant membership growth so far. That means personalized digital offers, recommendations and incentives – the same digital marketing tools that Amazon and other ecommerce giants have enjoyed for years.

Loyalty Program 484

Loyalty Program Customer Service Consumer Goods Online Ordering 484

Modern Restaurant Management

MARCH 13, 2024

The gap between available positions and willing, skilled workers has widened, putting pressure on service quality and business sustainability. Embracing automation while fostering a skilled and satisfied workforce presents a forward-looking approach to navigating the labor shortage.

Loyalty Program 491

Loyalty Program Customer Service Customer Experience Insurance 491

Modern Restaurant Management

DECEMBER 10, 2020

Restaurants owners and managers who are operating on life support need to do more than fundraise to sustain their employees and pay the rent; they need to seek out partnerships and collaborations with other industries for their mutual survival and benefit. It’s the time for us to rethink what a private event means.

Education 493

Education Entertainment Social Media Sustainability 493

Perfect Daily Grind

JUNE 29, 2025

While some businesses may choose to absorb these additional expenses, there are limits to how much they can sustain. Challenges from market volatility, high demand, and shipping difficulties have further compounded the issue. Sustainability also plays a role. Roasters are also grappling with higher operational costs.

Pricing 123

Pricing Customer Experience Sustainability Supplies 123

Perfect Daily Grind

MAY 8, 2023

Sustainability continues to be a pressing issue in the specialty coffee sector – and for good reason. With demand for more sustainable coffee continuing to grow , it’s essential that industry professionals and stakeholders limit their environmental impact as much as possible. What does “sustainable” really mean?

Sustainability 200

Sustainability Consumer Goods Social Media Recycling 200

Modern Restaurant Management

JUNE 27, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. Chick-fil-A and Starbucks show broad appeal across regional markets.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

ChowNow

APRIL 25, 2025

For example, if one of your core values is sustainability, that should show up in your sourcing, packaging, and messaging. Your restaurants brand personality, tone, visualseven your menu itemsshould all be shaped around your ideal target market. Focused on sustainability? Whatever it is, name it. Are you casual and playful?

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

JANUARY 22, 2020

To allow them to live a sustainable lifestyle, you can help them minimize their carbon footprint by creating a zero-waste kitchen. Since the tech-savvy youth tend to be on their phones at all times, being present in social media will help you establish a stronger presence among the younger generation.

Customer Service 440

Customer Service 2020 Social Media Mobile Ordering 440

ChowNow

FEBRUARY 28, 2025

In 2025, the US online food delivery market is expected to reach $424.9 For restaurant operators, this presents both an opportunity and a challenge: how to implement an online ordering system that maximizes revenue while maintaining control over their customer relationships. billion in revenue.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

MARCH 11, 2025

Providing benefits like career development and on-the-job training is critical, especially as we continue our mission of serving thoughtful food that supports healthier, more sustainable living. Leveraging the right tech stack remains essential to operators' peace-of-mind and ability to pivot effectively. The biggest shift?

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

NOVEMBER 10, 2021

This shift in behaviour is welcome news for the hospitality sector and presents a unique opportunity for anyone considering launching their own business. Sustainable Tourism Is on the Up. For businesses keen to really benefit from this trend, it pays to look at your own sustainability credentials.

Hospitality 444

Hospitality Tourism Sustainability Travel 444

Perfect Daily Grind

JULY 3, 2025

Coffee is becoming a marketing tool at events Experimentally processed and intentionally fermented lots have gained popularity in specialty coffee over the last five years. The sheer scope of marketing and branding opportunities at expos is invaluable. If we only focus on the top quality, we can’t have a sustainable business.”

Events 120

Events 2025 Café Small Business 120

Modern Restaurant Management

AUGUST 5, 2021

Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Ghost restaurants that capitalize on online delivery are a $45 billion market, much higher than the $41 billion previously estimated. Signs of difficulties are reflected in some restaurants reducing hours and downsizing their menus.

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Perfect Daily Grind

JUNE 19, 2025

Strong demand from the EU and US markets has driven this growth, despite persistent logistical bottlenecks and global supply shortages. Taken together, these trends illustrate a global market in a state of flux. The chain aims to double its presence in key markets by 2030. Schneider has served as CEO of Nestlé since 2017.

2025 112

2025 Café Events Sustainability 112

Perfect Daily Grind

FEBRUARY 4, 2020

Organised by Perfect Daily Grind, this world leading coffee event is aimed at bringing international markets together by advising attendees on how to improve sales, access new markets, generate valuable relationships, and foster knowledge-sharing and mentorship. . Barista presentations at PIR Expo, in Moscow, Russia.

Marketing 192

Marketing 2014 Café Consumer Goods 192

Modern Restaurant Management

JULY 15, 2020

on-premise at present. The survey , conducted by national marketing agency MGH, also gives hope to those restaurants in the process of reopening. Sustainability Is Increasingly Important to Customers, Even in a Struggling Economy. ” In June 2020, MGH conducted an online survey of 917 U.S.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

The Rail

APRIL 6, 2025

Using surprising complementary components like house-made palate cleansers between meals, amuse-bouche sampling, or little farewell presents will help to build enduring good memories. Conclusion In the very competitive market of today, one of the most affordable approaches for restaurant profitability is customer retention.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

7 Shifts

JUNE 20, 2022

Ghost kitchens emerged in the back half of the 2010s as delivery apps began to take hold of the dining market. Testing a proven restaurant concept or idea in a new market. When it comes to [restaurants] that don't have a physical presence, branding and marketing is absolutely essential. “If Stay present with customers.

Front of House 435

Front of House Food Truck Back of House Social Media 435