7 Shifts

NOVEMBER 23, 2023

Integration Capabilities Does your system work well with your other business software/tools? Is it perfect integration, enhanced compliance features, cost-effectiveness, or something else? Consider integration capabilities and scalability. I have used phone, chat, and video call, and they have all been informative and friendly.

Download 221

Download Employee Relations Demo Customer Service 221

7 Shifts

DECEMBER 17, 2020

The basic information you should be collecting is first and last name, phone number, and email address. Chances are your guests will interact with your restaurant on their phones more often than they will in person. Usually integrated via your POS, digital programs give a lot of flexibility as to how customers can receive rewards.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

MARCH 11, 2021

Customers and restaurants are opting for contactless payment – tap cards, phone payments, and QR code-driven billing. This will be similar to today’s integration of Toast, Square, Clover, etc. An mDL used in contactless transactions cannot be a photo or mock-up of a license on a phone. deployed on an on-site device.

License 213

License Government Customer Experience Fine Dining 213

7 Shifts

AUGUST 20, 2020

Make sure that the products you choose integrate with your POS for maximum impact! Examples: 7shifts is an all-in-one restaurant labor management tool that includes predictive scheduling through its POS integrations , time clocking through 7punches , and task management through 7tasks. Check out 7shifts’ integrations.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

SEPTEMBER 20, 2021

The power of an integrated POS. The modern POS is impressive on its own, but it really shines when integrated with other restaurant technology. POS and phones ?. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. Integrations.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. Customers don’t want to be bogged down with a massive library of food apps on their phone. Maximize Throughput with Tablet POS.

Ordering 180

Ordering Technology Mobile Ordering Online Ordering 180

7 Shifts

OCTOBER 31, 2023

I have used phone, chat, and video call, and they have all been informative and friendly. 7shifts also integrates with many POS and accounting software. Check our integrations here. Running payroll is extremely simple and the dashboard is user-friendly and up-to-date. They follow up with you after you contact them, as well.

Customer Service 221

Customer Service Information Pricing Insurance 221

7 Shifts

APRIL 15, 2020

The order can be placed through the phone or online, and in both cases can notify the user through text and/or email that order is ready to pick up. Customers can leave a note through text or on the phone describing the car and plates. Next, you should create a communication channel for the pickup.

Online Ordering 362

Online Ordering Email Marketing Social Media Food Order 362

7 Shifts

FEBRUARY 26, 2021

Unless you plan on taking orders over the phone 90s-style, you'll need a digital marketplace to offer delivery and pickup. Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Thrive POS

APRIL 6, 2023

Pizza delivery has come a long way since the days of hand-written orders and phone calls. With features like real-time data analytics and seamless integration with delivery apps like Deliverect and DoorDash Drive, Thrive POS is helping pizza delivery businesses provide a more streamlined and efficient experience for their customers.

POS 137

POS Innovation Delivery Online Ordering 137

Modern Restaurant Management

MAY 15, 2023

With the right partner, mobile ordering: Integrates seamlessly with your point of sale, enabling employees to focus on the guest experience, not managing delivery orders by phone or a separate app. You also want to integrate your marketing and loyalty platform with your restaurant POS system.

Customer Experience 197

Customer Experience Delivery Loyalty Program Mobile Ordering 197

Modern Restaurant Management

DECEMBER 12, 2022

For example: Using a phone system with caller ID can immediately give access to the customer phone number – this can then be used for data enrichment purposes (as below). Asking for the customer’s phone number to cross-reference against the caller ID. Collecting an email address provides an additional data point.

Customer Service 218

Customer Service Presentation Food Order Online Ordering 218

Modern Restaurant Management

JANUARY 10, 2022

Better Integrations with Other Technology. As restaurants look for better, more holistic data, they are demanding good integrations between their technology vendors. Restaurant employees are used to managing their lives on their phones and have increasingly been managing their work on their phones, as well.

Back of House 208

Back of House 2022 BOH Front of House 208

Modern Restaurant Management

MARCH 25, 2022

At least 45 percent of Americans preferred reading the menu, ordering, and paying with their phone to reduce touch points during the pandemic, according to an online survey of 2,081 people conducted by Appetize. They hit the mainstream back in 2002 when technological advancements enabled a QR-code reading feature to be added to mobile phones.

Social Media 215

Social Media Email Marketing Mobile Ordering Kitchen Safety 215

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Social Engineering / Human Error (44% of all breaches). Safe Data Storage and Access Procedures.

Audits 370

Audits POS Loyalty Program Information 370

7 Shifts

AUGUST 5, 2020

Choose how you’ll take orders: over the phone, through your website, and/or through third party ordering apps. Use 7shifts’ POS integration to better understand your sales numbers and trends. Many have POS integrations and can automate tickets for the back-of-house (BOH) team.

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

MARCH 5, 2021

Have your phone number in the upper right- hand corner, accented with a color to catch the eye. Lastly, have a form somewhere on every page of your website where the guests can put in their name, email and phone number. You can also integrate ordering online into your main menu. Be Careful with Social Media Integration.

Mobile Ordering 196

Mobile Ordering Online Ordering Social Media Customer Experience 196

OneDine

FEBRUARY 9, 2024

At the forefront of this revolution is OneDine, leveraging guests’ mobile phones to lead the charge in the contactless ordering movement. The Shift Towards Contactless Ordering and Payment Traditional dining experiences often involved physical menus, face-to-face interactions with servers, and payment transactions at the table.

Mobile Ordering 52

Mobile Ordering Innovation Customer Experience Dine-in 52

Culinary Cues

MAY 21, 2023

Many of us are quickly lured away from the statistical data about the impact of technology because it is so integrated into our lives already. According to various studies, the average American adult checks their phone over 100 times per day (I plead guilty, myself) and the average teenager invest nearly 8-hours in “screen time” every day.

Technology 335

Technology Social Media Back of House Front of House 335

7 Shifts

JULY 22, 2022

As always, our product works better when integrated—sync tips directly from your POS or 7punches, set your unique tip pool rules, and send calculated tip payments through select payroll providers! With Shift Pool , managers get less last-minute phone calls but can still monitor and approve all changes - it's a win-win! Task Management.

Tip Distribution 391

Tip Distribution Certification Document Seasonal Menu 391

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. You can encourage guests to check in on arrival via phone or build geofence location into your digital footprint.

Delivery 197

Delivery Loyalty Program Download Online Ordering 197

Modern Restaurant Management

APRIL 12, 2024

Universal Benefits As companies collaborate with local artists to integrate murals or art installations into their spaces, the benefits between the brand and the communities they reside in increase exponentially. The trio of artwork greets patrons with bespoke Miami flair and a nod to the area’s flora, fauna, culture, and landmarks.

Social Media 100

Social Media Front of House Back of House Design 100

Modern Restaurant Management

JANUARY 21, 2021

Once seen as a nifty, if not outdated, piece of tech with few practical applications, the QR code has become a pandemic staple with its contactless capabilities and its accessibility to anyone with a smart phone. Many restaurants are using QR codes to provide their guests with a mobile menu they can access through a phone camera.

Advertising 139

Advertising Social Media Technology Customer Experience 139

7 Shifts

DECEMBER 16, 2020

But once they're sat, we really encourage people to just order on their phone with the QR code. And I can pull up the numbers, but it's now, I think, 60 to 70% of our in-house revenue is through the phone, Order & Pay versus people wanting to come up and order with our window." It's the future to me, and we all have to accept it.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

AUGUST 30, 2021

Perfecting Off-Premise and Mobile Integration. Now more than ever, it’s essential for restaurants to have the capability to seamlessly integrate their POS system with delivery platforms in order to streamline the ordering process and eliminate common errors like double entry or missed orders. The Importance of Robust IT Support.

Innovation 197

Innovation Technology Franchise Franchising 197

Culinary Cues

JANUARY 4, 2021

The resulting products of personal computers, smart phones, clean and addictive MP3 players, and tablets are an integral part of our lives today. The resulting Einstein Moment gave birth to Uber built on the technology of a smart phone. The taxi business was re-invented.

Customer Service 445

Customer Service Customer Experience Hotels Small Business 445

Modern Restaurant Management

SEPTEMBER 23, 2020

The people that answer the phone for takeout orders are now your frontline for customers. The more you can integrate the better. Many restaurants have set themselves apart by offering exceptional personalized service. Create Frictionless Transactions.

Customer Experience 239

Customer Experience Fast Casual Customer Service Mobile Ordering 239

Modern Restaurant Management

SEPTEMBER 1, 2023

Integration between the POS and inventory management software allows inventory to be managed from end-to-end by automating steps such as tracking recipes, uploading invoices and auto-updating item prices. The log can be a simple spreadsheet hanging on a clipboard in the kitchen or a waste log app on a mobile phone.

Inventory 180

Inventory Management Management Cash Management 180

Modern Restaurant Management

JULY 12, 2022

This can be done by calculating your restaurant’s food cost percentage and cost of each dish using reports and data that an integrated point-of-sale can provide. Keep things running smoothly by using an integrated point-of-sale system that allows you to do everything in one place. Offer Easy Online Ordering.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

APRIL 22, 2022

Pay-at-table solutions, where staff bring over a device for a card or phone payment, can often cause tip hostage – where the server tells the customer how much the tip is, almost guilt-tripping them into tipping more than they wanted, even after bad service. Here’s what’s expected. No More Tip Hostage with Text and Pay.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Modern Restaurant Management

APRIL 19, 2021

Inventory software should integrate with your POS, so you have a running theoretical inventory that you can reconcile with actual inventory at whatever cadence you prefer. Your employees manage their lives on their phone; why not give them the power to do their jobs from their phone too?

Guest Recovery 189

Guest Recovery Point of Sale Inventory Back of House 189

7 Shifts

MAY 3, 2021

Department-based budgeting When you integrate 7shifts with one of our many industry-leading restaurant-specific POS partners , you can use your sales data to make more accurate projections for the staff you’ll need. No more confusion when they arrive for their shift.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

7 Shifts

MAY 17, 2022

At Walk-On's, one of these values is “living with integrity,”. &pizza takes the idea to what some may consider the extreme; Every employee has cell phone numbers for company leadership—including their CEO, Michael Lastoria. Whatever you want to call them, these are what drive every decision in a restaurant group.

Insurance 370

Insurance Leadership Customer Experience Sports 370

The Eat Restaurant

JANUARY 20, 2021

We're excited to announce Eat App's latest feature - Phone Integration.

78

78

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. For both safety and ease, there isn’t a better option.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

JULY 28, 2022

Phone Number. In most cases, the information is the bare minimum necessary to track the transactions, such as name, phone number and email address. With a mobile ordering app, you can integrate your loyalty program, a wallet with a pre-loaded balance, and save order histories. Behavioral Information. POS System.

Loyalty Program 208

Loyalty Program Mobile Ordering Email Marketing Online Ordering 208

Open for Business

MAY 9, 2023

Here are two other common systems: Phone ordering system The old-fashioned way required people to call the restaurant to place an order over the phone. First of all, people don’t want to make a phone call and speak to another human for almost any reason. A full 76% of millennials have “ phone anxiety.”

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78