Modern Restaurant Management

JANUARY 11, 2021

Background checks are an important final step in the recruiting and hiring process so you can gain confidence that the person joining your organization is the right fit. The information contained herein is for informational purposes only. Moving Forward with a 'People First' Mentality.

Restaurant Law 510

Restaurant Law Recruiting Customer Experience Dine-in 510

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. Embracing Digital Transformation.

Cash Management 531

Cash Management Employee Relations Recruiting Healthcare 531

Modern Restaurant Management

MAY 27, 2024

She previously spent three years as an executive recruiter for restaurants, and her recruitment experience varies from fast food chains to fine dining, and for roles ranging front of house, back of house and management. Applicants only need to insert the bare minimum amount of information to enter the candidate pool.

Recruiting 474

Recruiting Front of House Back of House Hiring 474

Culinary Cues

APRIL 7, 2025

I dont have any secret inside information, only speculation based on decades of observation and working with cooks of all ages and backgrounds. What is the projected profile of cooks and chefs moving forward. So, here is my attempt at characterizing the professional cook and chef pool of 2030 and beyond.

Kitchen Safety 302

Kitchen Safety Food Supply 2030 Healthcare 302

Modern Restaurant Management

NOVEMBER 26, 2019

In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them. The restaurant industry is extremely relationship driven, making your current staff a great resource for finding new recruits. Ask for Recommendations. Hang in there!

Hiring 472

Hiring Recruiting Restaurant Law Customer Experience 472

Modern Restaurant Management

AUGUST 10, 2021

In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Some have been giving a special, one-off payment to new recruits, while others have provided free starters or drinks to those who sign up for interviews. The figures can also guide menu tweaks and promotions.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. The Great Resignation is real and it’s hitting the restaurant industry hard. Empowering Employees with the Right Tools and Training.

Front of House 576

Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. On the other hand, maintaining robust recruitment and training are also key challenges as HR tries to combat employee churn.

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

Modern Restaurant Management

MAY 31, 2024

Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation. However, the effectiveness relies heavily on the accuracy and relevance of the information provided. It's essential to convey this uniqueness in job ads and throughout the recruitment process.

Hiring 309

Hiring Recruiting Innovation Technology 309

Modern Restaurant Management

APRIL 29, 2021

He used his restaurant's Facebook business page to recruit fans who already understand and appreciate his brand, posted information on his website and at the register. Other tactics he used: reaching out to community centers, reaching back to former employees for temp help and recruiting marketing or culinary students.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

MAY 11, 2021

Not to mention, an applicant can (and often already does) share the important information from their resume elsewhere on the application. Recruiting is a human process and the tools businesses use should assist in humanizing the experience. A great way to replace the resume is with a personality assessment.

Hiring 493

Hiring Recruiting Sports Entertainment 493

Modern Restaurant Management

MAY 31, 2022

Below is more information about restaurant reporting and a list of the best reporting practices restaurants should consider following. Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

SEPTEMBER 12, 2024

While there’s no single recipe for recruitment and retention success, many restaurateurs are leveraging a proven approach: loyalty programs. Data to consider includes: Demographics: Information such as gender, race, income, and age can reveal trends and patterns within specific groups.

Loyalty Program 447

Loyalty Program Merchandise Customer Service Customer Experience 447

Modern Restaurant Management

SEPTEMBER 30, 2024

On one hand, it increases the speed with which restaurants can act on data and turn information into intelligence. is becoming real time and personalized based on steady streams of information. The benefit is twofold. In fact, 45 percent of restaurant operators say that they need more employees to meet the surge in customer demand.

2025 450

2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Food safety and restaurant cleanliness. Staff Management. Using technology to streamline workflows is one solution to this problem. Kitchen Operations.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

The Rail

APRIL 6, 2025

Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. By Destiny Clarkson, Contributor As much as meal quality, guest retention determines the success of a restaurant.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

Modern Restaurant Management

MARCH 20, 2023

By identifying which dishes are your most profitable, you can start to make informed decisions. You’ll know when to recruit more staff to deal with demand and when to hold off on ordering more stock. You can also use automation to complete repetitive tasks, such as verifying and validating financial information.

Cash Management 488

Cash Management Point of Sale Consumer Goods Sourcing 488

Modern Restaurant Management

FEBRUARY 1, 2023

When deciding where to recruit restaurant workers online, many job platforms promise to plaster your jobs across the Web for a fixed price. Traditional job advertising allows you to have a fixed budget while using old job data to inform decisions as to where to post your jobs. But where do you find the best candidates?

Hiring 474

Hiring 2023 Advertising Recruiting 474

Modern Restaurant Management

AUGUST 4, 2020

Unfortunately, this approach often leaves the new employee unhappy with their role and potentially puts the hiring manager back into a cycle of hiring, trying to recruit yet another new employee. The fit score helps compare candidates, utilizing personality and performance information to determine an ideal candidate profile.

Hiring 508

Hiring Customer Experience Recruiting Management 508

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Forecasting can also help inform employee schedules that optimize your labor spend. Here are some trends NCR is watching as move into 2022.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

7 Shifts

FEBRUARY 12, 2021

The types of information that these listings will have include previous purchases and sales, square footage, zoning information, and information about the building itself such as year built. If the owner is not forthcoming with that information, you can find history via local government websites and health departments.

License 444

License Equipment Certification Take-out 444

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

NOVEMBER 14, 2024

A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen. 7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process. Use short surveys or informal one-on-one discussions to gather insights.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Culinary Cues

MAY 13, 2023

Very few restaurants can provide this, and culinary schools are not positioned to do so. [] DIVERSITY OF OPTIONS Only in a club, resort, or hotel might you negotiate a formal or informal apprenticeship cycle that moves you from department to department with more time in areas where you think you might want to specialize.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Embrace the Suck

MARCH 22, 2019

This is good news for the restaurant that is willing to make recruiting a priority. Actively recruiting talent must be a top priority when hiring in the coming year! They want to learn and are quick at accessing information from the internet (mostly via YouTube videos.). That’s the keyword to finding staff.action.

Recruiting 255

Recruiting Social Media Back of House Hiring 255

EATER

MARCH 3, 2022

Founded in 1980, Herbalife employed the classic MLM model by signing up “independent distributors” who have two responsibilities: to sell the company’s protein powders and nutritional supplements, and to recruit others to become Herbalife distributors. In 2013, the Los Angeles Times reported 60 percent of the company’s U.S.

Recruiting 313

Recruiting Small Business Consumer Goods Social Media 313

ChowNow

MARCH 14, 2025

Regularly analyzing sales data and cost reports can help restaurant owners make informed decisions that improve their bottom linewithout cutting corners on quality. Constantly recruiting and training new employees is both costly and disruptive. Heres how to tackle some of the most common issues restaurant operators face.

Operations 195

Operations Management Management Front of House 195

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. The state of staffing and recruiting.

Recruiting 102

Recruiting 2021 Management Management 102

Modern Restaurant Management

MAY 30, 2025

Customers can also scan QR codes to go directly into the Grubhub marketplace, which streamlines location and drop-off information at checkout. Nineteen percent (19 percent) of SMBs are using AI for recruitment and talent sourcing, and 56 percent believe AI can help their business offset any pain points caused by reduced or frozen headcount.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. The state of staffing and recruiting.

Recruiting 98

Recruiting 2021 Management Management 98

Sling

OCTOBER 30, 2020

That’s why recruitment strategies are essential for attracting top talent. But what recruitment strategies are right for your business? Recruitment Strategies To Attract Top Talent. Meetups take a bit of organizing, but they are a great way to add new life to your recruitment strategies. 1) Consider Rehiring.

Recruiting 78

Recruiting Hiring Management Management 78

Sling

NOVEMBER 19, 2020

That’s why recruitment strategies are essential for attracting top talent. But what recruitment strategies are right for your business? Recruitment Strategies To Attract Top Talent. Meetups take a bit of organizing, but they are a great way to add new life to your recruitment strategies. 1) Consider Rehiring.

Recruiting 78

Recruiting Hiring Management Management 78

The Rail

NOVEMBER 18, 2022

The form they fill out should be simple, and your employee should be informed of the next steps in the process. Take advantage of formal and informal meetings to learn more about them. Start in your recruiting and hiring process. Instead, it should be a discreet, easy-to-navigate process.

Back of House 279

Back of House Communication Recruiting Events 279

7 Shifts

MAY 31, 2021

Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Staff training needs to strike a delicate balance of being welcoming and informative. That way, it will be easier to spot opportunities for improving operations in the service process.

Operations 363

Operations Inventory Hiring Customer Service 363

EATER

JUNE 15, 2020

So that’s what we’re working on now, making the informal formal. Interrogating why well-meaning recruiting policies aren’t getting us the right results. It’s not the moment for complacency. Finding ways to hold the gatekeepers accountable, not with new quotas but new mindsets.

Food 236

Food 2008 Education Recruiting 236

Open for Business

AUGUST 10, 2023

Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. Post specific, informative job ads Job ads should include keywords that describe your company culture to help candidates find you. Recruiting for restaurants works best when you can reach as many potential employees as possible.

Hiring 167

Hiring Recruiting Reference Website Management 167