7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. But what should be measured, and how? In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Food cost percentage.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? With our most recent product expansions into the pay sector, we’re thrilled our vision has now become a reality.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

7 Shifts

APRIL 7, 2021

Not only have they had to change their interiors, but more importantly, how every employee plays a larger role in certain demands. Recommended Reading: How to Create an Effective Restaurant Onboarding Program 2. Take this opportunity to prioritize the uniqueness of each position and how they benefit the restaurant as a whole.

Training 370

Training Food Safety Customer Experience Insurance 370

7 Shifts

MAY 17, 2022

How to Create Great Culture, According to the Experts. Restaurant culture is how you do the things in your restaurant, and why you do them that way. How restaurants create (and reinforce) great culture, according to experts. We're seeing a culture shift. Table of Contents. What is restaurant culture? What is restaurant culture?

Insurance 370

Insurance Leadership Customer Experience Sports 370

7 Shifts

JUNE 16, 2022

How Do You Form a Franchisee Advisory Board? Corporate needs to ensure their brand and messaging trickle down as intended to each store, while store operators have to feel good about those messages and how they are lived. Recommended Reading: How To Manage Teams Across Multiple Restaurant Locations. Who Should be on the FAC?

Franchise 370

Franchise Franchising Communication Front of House 370

7 Shifts

JULY 16, 2021

How can you conduct this research? So you want to open up your very own coffee shop. We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. They are places where friends and family gather, where ideas are formed and spread, and where important work gets done. Table of Contents. Coffee Bars.

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

APRIL 30, 2021

Types & How to Spot It. How much can it cost my business? How to spot it: Types of time theft. Food, alcohol, and cash are common victims of theft—but business owners have to look beyond physical goods. Employee theft can be more hidden or even unintentional—with time theft. In many cases, it's not cold, hard theft either.

Restaurant Law 370

Restaurant Law White Paper Cash Management Small Business 370

7 Shifts

AUGUST 16, 2021

Here's how to do it right: Table of Contents. How do you run a great pre-shift meeting. Here is an idea for how you may want to structure a 15 minute pre-shift meeting: 2 minutes - Gather and Welcome. When it comes to running a restaurant, every shift counts. A bad shift can lead to unhappy customers and disgruntled staff.

Front of House 397

Front of House Back of House Coaching Customer Service 397

7 Shifts

FEBRUARY 12, 2021

How much does it cost to buy a restaurant? How to Buy a Restaurant. How much does it cost to buy a restaurant? How to Buy a Restaurant 1. So you want to open a restaurant. Maybe it’s to take your grandmothers’ recipes to the masses. Maybe you want to share your love of tacos with the world. Table of Contents.

License 444

License Equipment Certification Information 444

7 Shifts

FEBRUARY 21, 2023

During the pandemic, many service workers either left or were forced out of the industry and never returned. According to our data , the average turnover rate for restaurant staff in the U.S. When staff are unhappy, you lose more than just the cost of hiring and training. People are the heart of the restaurant. It makes them feel seen and valued.

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

AUGUST 6, 2021

In this post, we'll walk you through everything you need to know about restaurant sales forecasting - from the reasons why to forecast, to steps on how to create forecasts accurately, to what you should consider when forecasting for your restaurant. Table of Contents. Why Should You Conduct a Restaurant Forecast? Profit Estimation.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Modern Restaurant Management

DECEMBER 7, 2022

According to a McKinsey study specifically on Gen Z, about 65% try to learn the origins of anything they buy or consume including where it is made, how it is made, and what materials it’s made from. To attract Generation Z into your restaurant, you’ll first need to understand them. With this group accounting for approximately 20.66

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Point of Sale 203

7 Shifts

NOVEMBER 3, 2021

How Criminals Get Access to Your Data. How To Protect Your Restaurant Data + Enhance Cybersecurity. When you think about issues that arise in your restaurant that could cost you significant amounts of money, what first comes to mind? Table of Contents. The cost of restaurant cybersecurity. What is a restaurant data breach?

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

OCTOBER 10, 2022

A few months ago, I wrote about how hard it is to find staff, especially managers. Secondly, we had to determine how to replace a great manager. Here’s where I plan to start: Financial Management – Our new manager has to spend time learning how we are doing financially. Experience vs. No Experience. Dedication.

Management 203

Management Management Point of Sale Hiring 203

Modern Restaurant Management

JANUARY 26, 2024

Here’s how each one works. The size of the generator needed for your restaurant will be based on how much of your operation you want to keep running. And, with power outages lasting on average seven hours, this could create devastating losses for businesses in an industry already operating on thin margins.

Equipment 196

Equipment Sourcing Outdoor Waste 196

Wasserstrom

APRIL 25, 2024

To get you started, we cover the essentials of hosting successful tasting events, equipping you with the knowledge to cultivate an experience for your guests and boost your […] The post How to Host a Restaurant Tasting Event appeared first on The Official Wasserstrom Blog.

Events 131

Events Equipment Blog Management 131

EATER

MAY 6, 2024

Ask Google or Reddit how long one of these kitchen tools last, and you’ll probably be told somewhere between one and five years. Ask Google or Reddit how long one of these kitchen tools last, and you’ll probably be told somewhere between one and five years. How long do Microplanes last? “We How are Microplanes made? “A

Recycling 72

Recycling Food Truck Point of Sale Advertising 72

Modern Restaurant Management

JUNE 20, 2023

So, how do you attract more customers to your restaurant in the competitive market? How do you build social proof for your restaurant business? But how do you get UGC for use as social proof in marketing in the first place? It means more restaurant businesses now have an online presence. Here are four strategies: 1.

Social Media 203

Social Media Email Marketing SEO Consumer Goods 203

Modern Restaurant Management

APRIL 16, 2024

Multi-location quick serve restaurants may be overwhelmed by this – thinking: “How can we possibly handle all the reviews coming in, monitor social media, and get customers their food safe and hot along the way? Nobody likes being ignored – online or off. Nobody likes being ignored – online or off. And it goes further than reviews.

Social Media 110

Social Media Loyalty Program Online Ordering Customer Service 110

Chowly

APRIL 11, 2024

Make a game plan around how many booths per day you’d like to visit while at the conference. 6 Tips to Make it Well-Worth Your Time- Conference season is upon us in the restaurant industry. We know that conferences can inspire a mixture of emotions — excitement, anxiety, curiosity. Do your research and be friendly. Plan your sessions.

Social Media 105

Social Media Small Business Events Customer Experience 105

Modern Restaurant Management

DECEMBER 6, 2021

How can you fight the effects of inflation? Customers can also be more hesitant to dine out as their everyday expenses are going up. Interest rates are also rising which in turn makes it more difficult for people to borrow money. You can speed up tables and free up your employees’ time. Technology can optimize table utilization as well.

Loyalty Program 197

Loyalty Program Insurance Website Management Customer Experience 197

Modern Restaurant Management

JUNE 20, 2022

With 70 percent of restaurant operators reporting labor and staffing issues and not being able to keep up with demand, how can restaurants boost employee satisfaction and retention? Employees value knowing where they can improve, and how their contributions are helping the business. As of early 2022, there were still 11.5

Small Business 218

Small Business Social Media Leadership Hiring 218

Crunchtime

JANUARY 9, 2024

But how do you measure the impact and success of the work ops teams do every day? To determine the value of these outcomes, you first need to understand what to measure and how to measure it. When it comes to all of the work done across your restaurant operations, are you measuring what matters? This guide will help you if you are:

Operations 136

Operations Inventory Customer Experience Management 136

Modern Restaurant Management

MARCH 8, 2022

All negative reviews hold valuable information about how your restaurant can improve. Visit the “help” section of the review site in question to learn more about how to remove these types of reviews. How to Craft an Appropriate Response. Why Respond to Bad Reviews? What if You Disagree with the Review? Mild Reviews.

Customer Experience 225

Customer Experience Customer Service Small Business Reservations 225

Open for Business

MAY 19, 2023

No matter how much thought you’ve put into your concept or how many trusted colleagues have assured you of its greatness, you must write a restaurant business plan. No matter how much thought you’ve put into your concept or how many trusted colleagues have assured you of its greatness, you must write a restaurant business plan.

Fine Dining 147

Fine Dining Front of House Design Document 147

The Restaurant Group

JANUARY 11, 2024

These grim statistics show how difficult it is to survive—let alone thrive—in the food industry. If you’re considering entering this competitive field, learning how to open a restaurant is crucial for increasing your chances of success. Here are some critical steps on how to open a new restaurant : 1.

Customer Service 78

Customer Service Food Safety Uniforms Employee Relations 78

Modern Restaurant Management

NOVEMBER 22, 2022

Below, we review five common mistakes recruiters make when hiring seasonal workers and how to prevent them in order to reach your yearly goals. How to avoid. How can you make sure they find and apply for your job? How do they typically apply for jobs? Mistake #1: Neglecting a season-specific hiring strategy.

Hiring 205

Hiring Recruiting Employee Relations Mobile Ordering 205

Modern Restaurant Management

SEPTEMBER 1, 2023

Below are the top seven inventory management mistakes restaurants are making, and how to correct them. Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Use the counts to create accurate par levels.

Inventory 180

Inventory Management Management Cash Management 180

Modern Restaurant Management

SEPTEMBER 14, 2020

Map out exactly how you’ll respond, including disinfection plans and a contact tracing plan for anyone who interacted with the infected person. Restaurant owners and managers will continue to face challenges until a safe and effective vaccine for COVID-19 is developed and widely distributed. Optimizing Online Ordering.

Online Ordering 197

Online Ordering Kitchen Safety Food Safety Customer Experience 197

Modern Restaurant Management

NOVEMBER 17, 2023

The cultural phenomenon of Drinksgiving (or Blackout Wednesday) continues to grow in popularity for the restaurant industry, especially as sales continue to rebound from the pandemic. Data shows that alcohol sales typically increase between 270-658 percent on the Wednesday before Thanksgiving, compared to weekdays prior.

Insurance 203

Insurance Restaurant Law License Small Business 203