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5 Examples of Customer Service Innovation in Hospitality

Social Hospitality

Customer service is at the core of innovation and good business practices. To do that, you have to be innovative and adopt new as well as tried-and-tested solutions into your operation. This is the case no matter where the industry goes. At the same time, they elevate security on the premises. Personalize the Customer Experience.

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Enhancing Guest Experience: The Vital Role of Restaurants in Hotels

Squirrel Systems

In the highly competitive hospitality industry, hotels strive to provide exceptional experiences that set them apart from their competitors. Hotel restaurants not only offer convenience but also serve as an extension of the hotel’s brand, contributing to the overall guest experience.

Hotels 105
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What does loyalty mean for restaurants? A complete guide to creating lifelong regulars

Open for Business

Loyalty is more than a frequent guest punch card or a points-based rewards program in the restaurant world. That’s the definition of loyalty. So why does loyalty matter so much to restaurants? Developing an effective loyalty program that encourages guests to return to your restaurant takes time and effort.

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What Are Crytpo Restaurants Serving Up?

Modern Restaurant Management

Restaurants and hotels are playing their creative game too well as they establish crypto-themed restaurants across the globe. Restaurateurs and hotel owners have been playing their creative game too well and they’ve created a crypto-theme restaurants across the globe. Innovative Loyalty Schemes.

Serving 187
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Your POS is a Foundation for Growth

Squirrel Systems

As restaurants & hotels navigate the current turbulence, it makes sense to look at the technology foundations the restaurant POS possesses and determine if it is positioned to help the business grow. New restaurants will open, established locations will reopen, and hotels will resume as keystones in communities.

POS 52
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Hospitality trends restaurants should know in 2023

Open for Business

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Innovations like AI, robots , and even QR codes can help restaurants succeed by keeping labor costs down while still delivering on guest experience. One way you can connect with them is by making your business greener.

2023 78
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What Travelers Want in F&B and US Foods Scholars

Modern Restaurant Management

SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels. In fact, nearly one in three (31 percent) Americans think hotels with great restaurants are more memorable than those without.

Travel 108