Culinary Cues

APRIL 16, 2022

When value is based on experience and brand significance then guests will become fans and profit will be the inevitable outcome. In a hotel or resort the elements of surprise and excitement will come from the amenities offered, rarely from the room that is rented.

Hotels 370

Hotels Presentation Reservations Social Media 370

Modern Restaurant Management

JUNE 6, 2022

Other restaurants turned to hotels to attract new customers and strengthen their existing customer base. Long before the pandemic, hoteliers were looking for ways to refresh their properties' food and beverage offerings, and the pandemic presented the ideal opportunity for restaurants to enter the hotel sphere.

Hotels 179

Hotels Customer Service Beverage Customer Experience 179

Modern Restaurant Management

FEBRUARY 27, 2024

Inaccurate business listings can have a substantial impact on brand loyalty, according to the first release of SOCi Inc.'s In terms of where they are searching, respondents mostly find brands’ online profiles on mobile apps like Google Maps (51 percent) and Facebook (49 percent) to be helpful and informative.

Online Ordering 187

Online Ordering Consumer Goods Customer Service Customer Experience 187

Hot Schedules

SEPTEMBER 8, 2021

Mobility Equals Flexible Ops: Hotel Purchasing & Inventory from Anywhere. Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Fierce Competition: Major Brands Consolidating and Expanding. b3lineicon|b3icon-users-group|?|Users

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Social Hospitality

MAY 18, 2020

hotels grew to $185 billion from $116 billion. Anyone who runs a hotel or restaurant is a salesperson. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels. Tiktok is fun network that’s still unexplored by most hotel and restaurant brands.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Hot Schedules

NOVEMBER 3, 2021

What Hotel Menu Trends Will Define 2022? E xperts predict the global hotel industry in 2022 will return to 80 percent of 2019 demand — as more vacationers return to the fold and business travelers book trips once more, how have your offerings adapted to post-pandemic consumer demands? What Hotel Menu Trends Will Define 2022?

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Culinary Cues

JUNE 16, 2023

I never told you, but at the peak of my career I was the chef in a four-star hotel with a team of two dozen cooks. I called a friend of mine at my old hotel. He did a remarkable job bringing the restaurant into prominence, making a few mistakes along the way, but developing his brand as a “chef to watch”.

Kitchen Safety 327

Kitchen Safety Back of House Hotels Food Safety 327

Future Food

JULY 13, 2021

The elevation of F&B in the Hotel industry Capturing market share through the delivery of “High Street” quality F&B. Future Food are leaders in Food & Hospitality Consulting to the hotel industry, partnering with developers and hotel operators around the world to maximise the benefit food and beverage can bring to their property.

Hotels 158

Hotels Beverage 2021 Café 158

Modern Restaurant Management

SEPTEMBER 15, 2023

Her serendipitous encounter with the president of Citibank led her to Focus Brands, where she rapidly climbed the ranks, eventually overseeing franchise sales for Carvel ice cream on a national scale. Recognizing the lack of representation in franchising, shefounded The Franchise Player.

Franchise 99

Franchise Franchising Hotels Education 99

Modern Restaurant Management

JULY 30, 2021

In this episode of The Main Course host Barbara Castiglia talked with Jim Plamondon, Co-President of Plamondon Companies, which owns the Roy Rogers brand and operates 13 hotels in the mid-Atlantic. They talked about franchising, legacy brands, and Roy Rogers. The connection with Roy Rogers started with Jim’s Dad, Pete Sr.,

Franchise 179

Franchise Franchising Hotels Hiring 179

Restaurant Business

APRIL 8, 2024

The array of 35 Margaritaville brands include the flagship Margaritaville, LandShark Bar & Grill, JWB Grill, 5 o’Clock Somewhere, new elevated beach bar Lah De Dah, Air Margaritaville (airport locations), along with vacation clubs, hotels & resorts, and casinos. It’s a great update that helps us stay fresh.”

Innovation 83

Innovation Front of House Hotels 2022 83

PathSpot

APRIL 1, 2024

Hotels, with their intricate restaurant operations, make it crucial to ensure food safety protocols and compliance requirements. This blog post explores different approaches in which hotel restaurants can successfully achieve these pivotal objectives. Digital platforms elevate and ensure safety protocols and foster confidence.

Food Safety 40

Food Safety Hotels Food Audits 40

Culinary Cues

NOVEMBER 27, 2020

To that Hotel GM who interviewed me for a supervisor position right out of college. To the chef at the Buffalo Statler Hilton Hotel who accepted my application into the kitchen apprenticeship program. I took his advice. To Curtiss Hemm who encouraged me to start writing a blog.

Influencer 486

Influencer Hotels Education Hiring 486

Modern Restaurant Management

JUNE 4, 2020

From reduced hours to limited resources, to complete closures, this global pandemic hasn't spared restaurants and hotels in the slightest. Restaurants or hotels can send out a newsletter, post on social media, as well as display COVID-specific signage in their locations. Invest In and Offer Branded PPE.

Loyalty Program 200

Loyalty Program Social Media Customer Service Customer Experience 200

Sante

JUNE 9, 2020

His concept marries perfectly with our core brand values which include new innovations that help streamline kitchen operations to protect the health and wellbeing of restaurants, organizations, and kitchens. We are impressed by his forward-thinking development. About CREA.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Modern Restaurant Management

JUNE 30, 2023

To improve your brand and stay in customer’s consideration set, consider these six ways to enhance customer experience. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app. This also reinforces ordering through the app.

Operations 178

Operations Mobile Ordering Customer Experience Online Ordering 178

Culinary Cues

FEBRUARY 18, 2020

That 1,000-room resort hotel will likely have three or more restaurants and a variety of banquet spaces plus full room service that can be available 24/7. The brand of the club food operations and the brand of the chef are closely aligned. The chef’s brand brings prestige to the club. [] SUPERIOR ORGANIZATIONAL SKILLS.

Beverage 487

Beverage Events Food Order Website Management 487

The Restaurant Times

DECEMBER 3, 2020

In Conversation With Shakir Haq Of The Hotel Empire. In an exclusive conversation with The Restaurant Times , Shakir Haq of Hotel Empire shares his thoughts on the safety measures their restaurant chain adopted during the corona crisis and how restaurants can prepare for the second wave of COVID-19. should be maintained.

Hotels 98

Hotels Loyalty Program Food Safety Point of Sale 98

Modern Restaurant Management

JANUARY 5, 2021

On top of that, brands were also forced to address the other issues brought on by COVID-19 like supply chain, workforce etc. As customers become well-adjusted to the new normal, they are sure to remember what brands stepped away from their pre-COVID customer experience promise, even long after the pandemic ends.

Customer Experience 222

Customer Experience Customer Service Airlines Consumer Goods 222

Modern Restaurant Management

SEPTEMBER 28, 2023

But while many consumers are used to relying on third-party services, brands are effectively developing their own integrated apps and online platforms to build closer relationships with their customers and encourage direct loyalty. Contactless Interactions Contactless payment has become increasingly popular in the restaurant industry.

Technology 194

Technology Online Ordering Mobile Ordering Customer Service 194

Hot Schedules

FEBRUARY 23, 2022

Stories abound of restaurants seeing wait times skyrocket, hotels having to limit amenities, and retailers having to reduce operating hours due to lack of staff. Read More Hotel Profit Margins Decreasing? Read More Hotel Profit Margins Decreasing? Employee turnover greatly hampers throughput and cuts into available revenues.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Modern Restaurant Management

DECEMBER 20, 2021

A landing page is a branded website that only displays your most important links. These types of convenient partnerships have carried over in the hotel industry as well. Hospitality tech company Criton has partnered with restaurant tech firm Hungrrr to add a safe, contactless food ordering system to its hotel guest app.

Mobile Ordering 226

Mobile Ordering Online Ordering Consumer Goods Customer Experience 226

Modern Restaurant Management

APRIL 14, 2022

Anticipating and then eliminating potential customer wayfinding pain points – whether picking up food or footwear – will enhance customer experiences and brand loyalty. As choices abound, brand connection and experience are even more important and go far beyond a transaction of something to eat or wear.

Retail 188

Retail Customer Experience Online Ordering Point of Sale 188

Modern Restaurant Management

NOVEMBER 11, 2019

SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels. In fact, nearly one in three (31 percent) Americans think hotels with great restaurants are more memorable than those without.

Travel 117

Travel Food Hotels Loyalty Program 117

Modern Restaurant Management

JULY 27, 2021

Being family-friendly is a goal for many restaurants and hospitality brands. Talking about the importance of family branding, The Main Course host Barbara Castiglia spoke with the experts at C3—President Jennifer Loper and Insights and Strategy Supervisor Julia Foley. They want to appeal to this segment of the population.

Fast Casual 188

Fast Casual Hotels Hospitality Casual 188

Aaron Allen & Associates

AUGUST 15, 2023

We are seeing that the HORECA Middle East industry (Hotels, Restaurants, and Catering) continues to grow but in different ways, and operators are having a hard time identifying where the opportunities are. The Red Sea hospitality and tourism project includes 16 hotels offering three thousand rooms — 12 of these hotels are opening in 2023.

Hotels 52

Hotels Catering Tourism 2023 52

Modern Restaurant Management

APRIL 1, 2021

To accommodate, some brands launched standalone mobile ordering applications for the first time. Now, as the vaccine rollout becomes more widespread and restaurant brands begin to assess their futures in a post-pandemic landscape, the question is simple: where are we headed from here? Others built curbside pickup programs.

Online Ordering 153

Online Ordering Mobile Ordering Social Media Delivery 153

Gecko Hospitality

JANUARY 13, 2023

During that time, visitors sought natural exposure on guided tours in the Swiss Alps, train rides and “wellness tourism,” Elegant hotels, ski resorts, and thermal baths became icons of luxury tourism. It’s also when Isadore Sharp founded the Four Seasons Hotels in 1961. London had its Savoy Hotel and New York had Delmonico.

Hospitality 88

Hospitality Tourism Innovation Hotels 88

Hot Schedules

SEPTEMBER 27, 2021

How Florida’s Minimum Wage Bump Affects Your Business Florida voters shocked the nation last November when they overwhelmingly voted to gradually increase the minimum wage to $15 per hour over the better part of the next decade.

Hotels 78

Hotels Employee Relations Inventory Supplies 78

Culinary Cues

APRIL 5, 2021

I finally settled on attending school for hotel management – why not – right? It is also the time when your early brand starts to develop. This is where real learning takes place. [] ALWAYS WORK ON YOUR BRAND. Finally, young grasshopper, remember that everything you do contributes to your positive or negative brand.

Take-out 377

Take-out Small Business Food Order Café 377

Hot Schedules

OCTOBER 5, 2021

Read More How Florida’s Minimum Wage Bump Affects Your Business Florida voters shocked the nation last November when they overwhelmingly voted to gradually increase the minimum wage to $15 per hour over the better part of the next decade.

Food Supply 137

Food Supply Food Mobile Ordering Inventory 137

Hot Schedules

SEPTEMBER 8, 2021

Fierce Competition: Major Brands Consolidating and Expanding. Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Fierce Competition: Major Brands Consolidating and Expanding. In This Post. Labor Shortage: Are you Working with Fewer Hands?

Hotels 78

Hotels Inventory Guest Recovery Point of Sale 78

Gourmet Marketing

JUNE 23, 2020

Since the start of the pandemic, your hotel has probably been preparing for post-COVID with new health and safety practices. Even though your hotel has high cleanliness standards, there are other essential actions to consider to accommodate your guests. Place signage throughout your hotel that is COVID-specific. Branded PPE.

Hotels 95

Hotels Loyalty Program Website Management Travel 95

Restaurant Business

JANUARY 26, 2023

Global head of food and beverage Adam Crocini shares highlights of what’s coming for the hotel giant’s Conrad, Waldorf Astoria and other brands.

Hotels 103

Hotels Beverage Food Operations 103

7 Shifts

JULY 24, 2020

Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company. ?? Hotel tycoon J.W. shares his story of the Marriott brand, from its humble beginnings as a family root beer stand in the 30s to the global leader it is today. Published: 2012 ?? Author: J.W. Bill" Marriott Jr. ?? Goodreads: 3.84

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

MARCH 15, 2021

Do you really connect with restaurants, hotels, resorts, food manufacturers, retail, food research and development and other groups to make sure that your program is in line with their needs? POORLY DEFINED BRAND. Perceptions become reality and how you support these perceptions defines your brand. Who are you? LACK OF REALISM.

Education 539

Education Food Supply Training Communication 539

EATER

MARCH 11, 2021

As safety measures like masks and distancing threaten to carry on for another year, hotels amp up the perks, packages, and amenities to court travelers The new Hotel June, located in the beachside Playa Vista neighborhood of Los Angeles, was set to open last spring. Like restaurants, the hotel industry has been hard hit by COVID-19.

Hotels 109

Hotels Travel Outdoor Point of Sale 109