Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S. to its menu.

Hospitality 157

Hospitality Food Consumer Goods Point of Sale 157

Perfect Daily Grind

NOVEMBER 4, 2022

UKHospitality survey finds more than a third of UK hospitality businesses at risk of closure due to rising costs. Coffee Technician’s Guild announces candidates for its 2022 Leadership Council. The restaurant group, which is also the parent company of KFC and Pizza Hut in China, now operates 78 Lavazza stores nationwide.

2023 126

2023 Hospitality 2022 Food Supply 126

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

OCTOBER 19, 2023

It’s hard to escape the continuing boom in restaurant franchises. Quick-serve brands are leading the trend, and not just for restaurants, but for franchises overall. One of the tougher aspects of EPLI for hospitality is wage and hour violations as litigation, especially in restaurant franchises, which drives premiums up.

Insurance 98

Insurance Franchise Franchising Document 98

Modern Restaurant Management

MARCH 11, 2021

signed the American Rescue Plan Act into law creating the $28.6 billion Restaurant Revitalization Fund (RRF),which the National Restaurant Association calls “the most important recovery tool for the industry to date.” ” The RRF will create a new federal program for restaurant owners with 20 or fewer locations.

Front of House 178

Front of House Back of House Small Business Restaurant Law 178

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook? Restaurant Scheduling Software for managers that want to stay in control.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Now, restaurant staff can access everything they need on their smartphones. And the backend software powering restaurant operations? Table of Contents What is a restaurant management system? How does a restaurant management system work?

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Now, restaurant staff can access everything they need on their smartphones. And the backend software powering restaurant operations? Table of Contents What is a restaurant management system? How does a restaurant management system work?

Management 195

Management Management Point of Sale POS 195

EATER

JANUARY 31, 2023

Allison Vu /Eater Five years after I went public with my #MeToo experiences in the restaurant industry, has anything really changed? In 2017, when #MeToo — a movement originally founded by activist Tarana Burke in 2006 — went viral, several exposes revealed examples within the entertainment, business, and restaurant industries.

Restaurant Law 100

Restaurant Law 2006 Employee Relations 2017 100

Embrace the Suck

JUNE 8, 2019

You breathe in stress and breathe out hospitality. Welcome to the world of restaurants and bars. First off, if you are a restaurant owner, operator, or chef, you most likely want one thing: more time. When you started your restaurant, you had this dream of being the boss. Then your restaurant took control.

Leadership 216

Leadership Hiring Bar Restaurant Law 216

Sling

AUGUST 9, 2023

A Guide for Managers March 2023 12 Best Restaurant Schedule Software Programs for Small Businesses March 2023 11 Expert Tips for Handling Scheduling Conflicts March 2023 Exempt Vs. March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

Front of House 192

Front of House Back of House Restaurant Law Food Safety 192

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. It's bad morale if you bring someone in who isn't very good, doesn't know what they're doing,” says Kelly Phillips, Founder of Destination Unknown Restaurants. Fork is one of five restaurants under HSHG.

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

MARCH 19, 2020

Because our COVID-19 Survival Guide for Restaurants was getting a bit on the long side, here's a second helping. So, we are focusing our efforts on helping restaurants survive the shutdown now and prepare to recover when they can re-open. What restaurants need right now is sound advice.”

Loyalty Program 152

Loyalty Program Seating Email Marketing Restaurant Law 152

Modern Restaurant Management

DECEMBER 9, 2019

This edition of MRM News Bites features The American Food Association, Branch and Delaget, Restaurant Revolution Technologies, Popmenu, The Greene Turtle Sports Bar and Grille, ParTech, Casio America, Radobank, Koomi and Helios, Cudos, Postmates and TGI Fridays and Catania Oils. Best Chinese Restaurant: Café China. New York, NY.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

The Restaurant Times

MAY 14, 2023

Gauri Devidayal, an accomplished entrepreneur, author, and influential figure in the Indian restaurant industry, serves as a beacon of inspiration for women everywhere. Queues’ “50 Most Influential Young Indians,” and Black Book’s “Top 50 Women in Leadership.”

Customer Experience 98

Customer Experience Restaurant Law Customer Service Book 98

360Training

JULY 16, 2020

But if you’re ambitious, know that 9 out of 10 restaurant managers started their career in entry-level positions. . And the same is true for 8 out of 10 restaurant owners. Most people think of restaurants when you say “food service.” Hospitals, event centers, and hotels mean money.

Management 88

Management Management Food Front of House 88

360Training

JULY 23, 2020

We touched on the importance of development from a restaurant employee’s perspective. As a group, new restaurant managers just aren’t adequately prepared. And if you’re not training your replacement managers properly, you can end up in a whole-restaurant churn. Labor law and other legal concerns.

Coaching 78

Coaching Leadership Food Safety Kitchen Safety 78

EATER

DECEMBER 1, 2020

The hospitality industry and those who work in it have suffered tremendously over the last nine months, and this meager aid package isn’t going to help July — so recent, yet so long ago — was truly a different time. As the first round of PPP loans indicated, $300 billion isn’t nearly enough to be a lifeline for restaurants.

Back of House 123

Back of House Airlines Leadership Small Business 123

EATER

JULY 29, 2020

But tucked into the bill are liability protections for hospitals, schools, and businesses like restaurants. These provisions, broadly supported by Republican lawmakers and opposed by Democratic leadership, would prevent workers from suing their employers if they contract COVID-19 on the job. What are liability protections?

Insurance 111

Insurance Restaurant Law Government Leadership 111

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., and 29 franchisees, based on violations allegedly committed by McDonald’s Restaurants of Illinois and the franchisees.

Mobile Ordering 92

Mobile Ordering Catering POS Customer Experience 92

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 135

Fast Casual Casual Menu Mobile Ordering 135

Modern Restaurant Management

NOVEMBER 24, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. AAG Named Franchisee of the Year.

Franchise 172

Franchise Franchising Loyalty Program 2022 172

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Greg Fuchs serves as the Senior Facilities Manager for Applebee’s, MOD Pizza, Del Taco, Olga’s Kitchen and Wendy’s restaurants in the TSFR portfolio.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

EATER

JUNE 9, 2021

Restaurants, which were among the first targets of local shutdowns and where countless workers have lost livelihoods and lives in this pandemic, have been the locus of our anxieties from the beginning. Some restaurant operators , workers, and diners are opting into the latter category by relying on a small vaccine pin.

Front of House 106

Front of House Merchandise Back of House Point of Sale 106

EATER

AUGUST 5, 2020

On July 15, Starbucks was among the first large restaurant chains in the U.S. Customer mask mandates from other fast food and fast casual chain restaurants soon followed. Chain restaurants have stepped up to do what the federal government won’t: issue sweeping directives aimed to protect the safety of guests and employees.

Employee Relations 121

Employee Relations Fast Casual Food Safety Mobile Ordering 121

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. Zagat debuted Zagat Stories.

Coaching 144

Coaching Point of Sale Customer Experience Retail 144

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The National Restaurant Association has provided a list of best practices to ensure business continuity.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

EATER

MARCH 18, 2024

And to create jobs, World Central Kitchen established culinary schools, which also boost the hospitality industry and stimulate the economy in the areas where it is active — starting with Haiti. World Central Kitchen growing pains and leadership shakeup World Central Kitchen’s rapid growth has not been without pitfalls.

Tip Distribution 79

Tip Distribution Kitchen Safety Food Truck 2010 79

EATER

JULY 6, 2022

Leadership gathered the remaining staff at lunchtime to process what had just happened; during the meeting, the HR director played a singing bowl, and Peggy Dulany, Stone Barns co-founder and chair of the board, burned sage. Repeated requests to speak directly with the leadership of Stone Barns and Blue Hill were denied.

Agriculture 91

Agriculture Leadership Education Employee Relations 91

EATER

AUGUST 18, 2023

And to create jobs, World Central Kitchen established culinary schools, which also boost the hospitality industry and stimulate the economy in the areas where it is active — starting with Haiti. World Central Kitchen growing pains and leadership shakeup World Central Kitchen’s rapid growth has not been without pitfalls.

Tip Distribution 98

Tip Distribution Kitchen Safety 2010 Food Supply 98

EATER

DECEMBER 2, 2021

Washington Community Service Center, food and activism have always been intertwined In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Sometimes it’s hard, especially when I was working in the food and hospitality industry. It is what it is.

Government 100

Government Back of House Education Food Order 100

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Operating Safely Guide : The Operating Safely Guide provides restaurant and foodservice operators with safe practices they can adopt while operating efficiently.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. is giving away free reopening kits to qualifying independent restaurant owners to help support restaurant reopening efforts in communities across the U.S. PPP Goes Flexible.

Guest Recovery 136

Guest Recovery Food Safety Employee Relations Mobile Ordering 136

EATER

JUNE 29, 2020

To hear the highest court in the land say LGBTQ people are, and should be, protected from discrimination under federal law is a historic moment,” said Mara Keisling, executive director of the National Center for Transgender Equality , in a statement. million jobs in the leisure and hospitality sector were lost in May, on top of the 7.4

Customer Service 101

Customer Service Fine Dining Restaurant Law Uniforms 101

Modern Restaurant Management

FEBRUARY 25, 2020

As a result, the final rule provides clear guidance in this significant area of the law. With plans for national expansion, Condado’s growth goals include adding six to eight new restaurants annually. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018. William Zehnder, Sr.

Mobile Ordering 117

Mobile Ordering Front of House Customer Experience Back of House 117

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A While at Marriott, he played an integral role in launching and overseeing Roy Rogers Restaurants.

Allergens 121

Allergens Kitchen Safety Guest Recovery Customer Service 121