Hospitality Related Topics 
Modern Restaurant Management
MAY 19, 2025
Twenty years ago, hospitality looked very different. Over the last two decades, I’ve worked alongside operators in just about every hospitality setting—independent cafés, high-end dining rooms, food halls, and regional chains. Kitchens ran on handwritten tickets and verbal handoffs.
Modern Restaurant Management
DECEMBER 23, 2024
As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.
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Goliath Consulting
APRIL 18, 2025
Hospitality isnt just serviceits the emotional connection that keeps guests coming back. In todays competitive dining landscape, hospitality is what truly sets a restaurant apart. Hospitality vs. Service Though often used interchangeably, hospitality and service arent the same. Providing good food is just the beginning.
Modern Restaurant Management
JULY 5, 2023
Leveraging Technology for a Tailored Customer Experience One way QSRs can harness the power of technology is through virtual hospitality, a rapidly emerging and evolving field of study that fundamentally changes how to personalize the customer experience. Virtual hospitality could also lead to more streams of revenue.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy.
Modern Restaurant Management
DECEMBER 5, 2023
She offers nine tips for restaurant owners and managers to conquer the unique challenges that cold weather brings and explores the cozy side of winter hospitality. In this episode of the Making Dough Restaurant Show , host Hengam Stanfield logistic tips for the holidays and winter weather.
Modern Restaurant Management
APRIL 18, 2025
The hospitality industry has always been about delivering great service—but today, that means more than just good food and friendly staff. It’s about taking friction out of operations—so staff can spend more time focused on hospitality, not paperwork. This isn’t about replacing people with machines.
Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation
Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being.
Speaker: Patrick Cottrell and Joe English
Join Patrick Cottrell and Joe English from Sculpture Hospitality, and fit your restaurant to thrive in face of pandemic restrictions. This requires us to take a look at our menus, inventory, staff, and even our seating strategy. Whether your state allows outdoor dining, takeout only, or a little bit of both, we're here to help.
Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant
Join Harlan Scott of Harlan Scott Hospitality, learn how to get back in control of your restaurant and your operation back on autopilot. This, adding on to the lynch-pin management style restaurants often have, has made restaurant cultures more vulnerable and volatile than ever.
Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri
ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. Don't miss out on this exclusive panel, where three restaurant thought leaders will share their insights on the benefits and applications of ChatGPT.
Speaker: Kevin Tam, Sculpture Hospitality Consultant
Kevin Tam, from Sculpture Hospitality, has a step-by-step process on how to create the mindset necessary to re-immerse yourself in the restaurant game and navigate the post-pandemic world. It's been a long year for restaurant owners. What are the steps you need to take to get your business back up and running?
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