7 Shifts

OCTOBER 21, 2021

But we also recognize that many managers are often thrust into these positions with little to no formal training. Daily Management Course. A restaurant manager wears many hats. Digital Management Tools. ????‍?? Key Qualities of Successful Restaurant Managers. ?? Start the Management Course.

Management 195

Management Management Website Management Social Media 195

Restaurant Engine

FEBRUARY 24, 2021

Hiring good staff is integral to your overall customer dining experience. With more than two and a quarter million waitstaff in the United States, competition is fierce, and hiring just the right team members can be crucial to your restaurant’s success. This is why hiring correctly and for longevity is crucial for your restaurant.

Hiring 65

Hiring Website Management Customer Service Customer Experience 65

7 Shifts

AUGUST 5, 2020

Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.

Delivery 341

Delivery Food Email Marketing Front of House 341

Restaurant365

MAY 7, 2021

However, the current moment is an unprecedented challenge for managers and operators. While restaurant owners and operators are certainly relieved to be coming out on the other side of the pandemic, restaurant hiring has become a looming challenge. Hiring challenges. Tracking applicants during the hiring process.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

7 Shifts

FEBRUARY 26, 2021

These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Without existing apps, this lives on your restaurant’s website. Does it integrate with my restaurant’s website? The first is hiring your own drivers. Should I hire my own drivers?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Lavu

SEPTEMBER 29, 2023

million, while the number of hires was 1.3 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Embrace the Suck

MAY 14, 2023

Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #20: Make customer service training a top priority.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Culinary Cues

AUGUST 28, 2020

When I see a restaurant with a lackluster website or a Facebook page of sporadic posts with lengthy gaps in activity then I sense that the business has lost its energy. Work at it, train for it, stand behind it, and make a difference. INVEST IN TRAINING. This is not the time to cut back on training. BE PRESENT.

Social Media 436

Social Media Communication Loyalty Program Training 436

Social Hospitality

MAY 18, 2020

Making special offers is one of the classic hospitality training tips that works for any type of business. But don’t forget the training needed for each new tool you introduce. Some owners of small restaurants and hotels may not feel like they need to hire people for a specialized marketing team. Form a Commercial Team.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Perfect Daily Grind

FEBRUARY 15, 2023

Jessica Keenan is the Managing Director at Ascension Coffee in Dallas, Texas. Hiring new baristas means we have fresh pairs of eyes and different perspectives keeping the business relevant, as well as preventing stagnation,” Jessica says. This can be done in a number of ways, including training and creating personal development plans.

Education 187

Education Point of Sale Training Website Management 187

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. PLAN BETTER – TRAIN HARDER. www.meyersassociates.com.

Beverage 487

Beverage Events Food Order Website Management 487

Clover - Restaurants

MAY 14, 2024

Check out this guide to general permits and licenses and the California Secretary of State website for state-specific permits. Hire and train employees Hiring and training the right staff will help your business succeed. A building/construction permit from your local county/city’s building department.

License 52

License Small Business POS Beverage 52

Modern Restaurant Management

JANUARY 27, 2022

Therefore, post your health inspection reports on your website and social media platforms. Commit to ongoing training. All workers must be trained in food safety, not just upon hiring, but throughout their tenure. Train employees on food safety protocols, as well as additional COVID cleaning and safety practices.

Kitchen Safety 205

Kitchen Safety Food Safety Audits Food 205

Modern Restaurant Management

AUGUST 24, 2022

With proper training and employee manuals in place, these roles do not need to be filled in-house. Tasks such as managing Accounts Payable and Accounts Receivable, handling ledger entries, and invoicing can easily be handled by co-sourced employees. Hire an outsourced employee to help. Accounting.

Sourcing 177

Sourcing Social Media Front of House Customer Experience 177

Social Hospitality

MAY 18, 2020

Making special offers is one of the classic hospitality training tips that works for any type of business. But don’t forget the training needed for each new tool you introduce. Form a Commercial Team Some owners of small restaurants and hotels may not feel like they need to hire people for a specialized marketing team.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Izettle

SEPTEMBER 17, 2018

But as you know, it’s not short of challenges, especially when it comes to hiring and managing staff. The concept of enlightened hospitality suggests it’s actually best to hire people with the “right” attitude and emotional skill set than to look out for relevant experience. Do pay them for training.

Hiring 49

Hiring Recruiting Café Training 49

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Restaurant customer relationship management (CRM) software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Sling

JUNE 12, 2022

If you find your business suffering from understaffing, refocus your efforts on hiring the necessary staff to keep everything running smoothly. How understaffing hurts your business How to prevent understaffing Managing your team with Sling. 3) Hire temporary employees. 3) Hire temporary employees. Not sure how?

Point of Sale 146

Point of Sale Hiring Website Management Customer Experience 146

Clover - Restaurants

MAY 21, 2024

Track Google Reviews and Yelp scores Out-of-towners often rely on websites such as Yelp, TripAdvisor, and Google to point them toward good food. Spruce up your website and social media pages Your digital presence is like a second storefront. Keep tabs on your restaurant’s feedback, and check out our advice to earn great Yelp reviews.

Travel 52

Travel Tourism Social Media Website Management 52

SpotOn

APRIL 30, 2024

per hour, there can still be some confusion about the labor laws that involve overtime pay, training wages, and tipped employees. This minimum wage rate applies to all businesses with two or more employees, with some exceptions, such as Michigan's training wage of $4.25 What is Michigan's minimum wage? 2017 $8.90 $13.35

2024 52

2024 2025 Restaurant Law 2014 52

Izettle

SEPTEMBER 17, 2018

But as you know, it’s not short of challenges, especially when it comes to hiring and managing staff. The concept of enlightened hospitality suggests it’s actually best to hire people with the “right” attitude and emotional skill set than to look out for relevant experience. Pay them for training. Interview like a boss.

Hiring 45

Hiring Recruiting Café Training 45

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Get Beyond

JANUARY 4, 2024

If your business is digital-first, take the time to review customer chat transcripts, email copy, and the website experience to improve the online shopping experience. Upskilling essentially means adding a new skill to your resume through training or online certification. Here’s why.

2024 52

2024 Small Business Cash Management Email Marketing 52

Sling

OCTOBER 31, 2022

Doing so will give you valuable insight into what it takes to run this type of business on a daily basis, including fundamentals like: Marketing Payroll Retail management Scheduling Employee development Customer service. Start by visiting the website for your secretary of state. 9) Investigate workforce-management technology.

Insurance 78

Insurance Website Management Equipment Advertising 78

Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. That’s if you want to stay sane and keep your business on track.

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Open for Business

MARCH 1, 2023

It can turn your team into effective recruiters and trusted brand ambassadors that bring you talented hospitality pros whenever it’s time to hire. There’s less mystery for the new hire about what working at your restaurant is really like. Post open job openings on your website and social media channels. They get it.

Cash Management 78

Cash Management Recruiting Hiring Reference 78

7 Shifts

DECEMBER 17, 2020

Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot. Many restaurant website builders also allow you to put a sign-up form on your website. The basic information you should be collecting is first and last name, phone number, and email address.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Goliath Consulting

APRIL 28, 2020

Even larger brands, like that of the sub/sandwich franchise Jersey Mikes, relied on third-party delivery as a way of managing within its capacity (4). It also means you’d have to hire, train and pay new staff for this job including paying for insurance and vehicle expenses. Provided drivers/ No training required.

Delivery 107

Delivery Food Back of House Franchise 107

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Instead, customers can get information about promos, discounts and even make a purchase through the loyalty program app or website. There’s no need to punch a physical card or process the receipt.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

7 Shifts

JULY 27, 2023

On Lula Cafe's website, they list their mission and values , which include creating joyful moments for the community, and promoting care, respect, integrity, safety, and transparency. Well, we have a meeting scheduled tomorrow with the management team to continue to talk about the mission and vision of the restaurant.

Communication 195

Communication Front of House Education Back of House 195

Gecko Hospitality

DECEMBER 15, 2022

In addition to overcoming generational gap biases, hiring managers must also consider the resistance of others to assimilate new recruits. Before hiring from various generational groups, it’s a good idea to have an understanding of them and their stereotypes. Can they navigate at lightening speed through your website?

Recruiting 75

Recruiting Hospitality Hiring Website Management 75

Restaurant Engine

JUNE 28, 2023

And manage your food inventory well so you don’t have excess spillage. This means that every time you have to hire and train a new employee, you are losing money, productivity, and efficiency. This means that every time you have to hire and train a new employee, you are losing money, productivity, and efficiency.

Website Management 52

Website Management Waste Airlines Small Business 52

Sling

OCTOBER 13, 2022

Such correspondence helps lay a strong foundation for the working relationship to come and can make your new hires feel as welcome as possible when starting a new job. This method doesn’t go into a lot of specifics, but it sets up a framework for the day so the new hire has a general idea of what’s going to happen. – 3:30 p.m.:

Dietary Restrictions 78

Dietary Restrictions Hiring Website Management Information 78

Restaurant Engine

DECEMBER 9, 2020

The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? You might consider hiring specific team members for your catering service to ensure it runs smoothly every time. Hire a catering manager.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113