Culinary Cues

MARCH 26, 2022

Once established – do not sacrifice what you have invested the time in developing. [] FAILING TO INVEST IN TRAINING. Training ALWAYS pays back in dividends. Train to your standards and be very clear. Every employee needs to be trained and most relish the opportunity to learn and get better at what they do.

Cash Management 371

Cash Management Social Media Restaurant Law Communication 371

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. Fortunately, managers can apply multiple strategies to increase their response rates.

Management 196

Management Management Loyalty Program Social Media 196

7 Shifts

OCTOBER 21, 2021

But we also recognize that many managers are often thrust into these positions with little to no formal training. Daily Management Course. A restaurant manager wears many hats. Digital Management Tools. ????‍?? Key Qualities of Successful Restaurant Managers. ?? Start the Management Course.

Management 195

Management Management Website Management Social Media 195

7 Shifts

FEBRUARY 15, 2022

In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. For smaller restaurants, it may just be an owner and general manager. Texting is a valid format for team training.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

SEPTEMBER 8, 2023

Trust is built when company leaders demonstrate a strong commitment to food safety and provide the necessary resources – including training, tools, equipment, and support – to ensure compliance with regulations and best practices. Build Trust One of the foundational pillars of a robust food safety culture is trust.

Food Safety 208

Food Safety Allergens Food Audits 208

7 Shifts

JULY 29, 2020

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? Share your protocol with job candidates on the restaurant hiring page of your website. Want to know how to interview a restaurant manager, server, or cook remotely?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Embrace the Suck

MAY 14, 2023

Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #20: Make customer service training a top priority.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

SEPTEMBER 28, 2020

What is the ongoing goal for all restaurant owners and managers? Another important marketing tactic, which is a necessity in modern times, is having a website. Establish Training Programs in Detail. Your employee’s training directly impacts the quality of their services, as well as your customer’s experience.

Operations 221

Operations Website Management Social Media Customer Service 221

7 Shifts

APRIL 23, 2021

The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. When they put up a job ad, they don't think about it that way,” says Jack Hott, Senior Product Manager at Poached, a job board built for the restaurant industry. Consider your website.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

NOVEMBER 4, 2022

And now, as the pandemic subsides, and customers return to restaurants in growing numbers, owners and managers are dealing with another crisis: being short staffed. Proper Training Is Paramount. First, and most important, what type of customer service training have you given your employees? Here are a few suggestions.

Customer Service 189

Customer Service Website Management Back of House Social Media 189

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Perfect Daily Grind

FEBRUARY 15, 2023

Jessica Keenan is the Managing Director at Ascension Coffee in Dallas, Texas. This can be done in a number of ways, including training and creating personal development plans. For these baristas, career progression into training, brand ambassador, or marketing roles could be viable options,” she adds.

Education 187

Education Point of Sale Training Website Management 187

7 Shifts

AUGUST 27, 2021

He asserts that this may not prevent backlash from guests who disagree, but believes that clear policies and rigid enforcement can help to manage it. Add a banner to your website. Give your employees proper training. As with the initial shutdown to where we are now, managing restaurants through the pandemic is ever-shifting.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Modern Restaurant Management

FEBRUARY 8, 2024

Check a company’s website to see what work they specialize in. Call the company and ask management to explain how they work and how many restaurants they have cleaned over the years. Experienced Supervisors Every good restaurant owner knows the importance of experienced managers in maintaining the quality of your restaurant.

Specials 196

Specials Operations Hiring Front of House 196

Culinary Cues

AUGUST 28, 2020

When I see a restaurant with a lackluster website or a Facebook page of sporadic posts with lengthy gaps in activity then I sense that the business has lost its energy. Work at it, train for it, stand behind it, and make a difference. INVEST IN TRAINING. This is not the time to cut back on training. BE PRESENT.

Social Media 438

Social Media Communication Loyalty Program Training 438

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. PLAN BETTER – TRAIN HARDER. The answer is emphatically – no.

Beverage 492

Beverage Events Food Order Website Management 492

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET.

Cash Management 269

Cash Management Point of Sale Leadership Website Management 269

Modern Restaurant Management

SEPTEMBER 1, 2023

Restaurant brands should build (and maintain) a strong food safety culture, give employees the proper tools and training, and uphold the highest food safety standards. Prioritize training. Provide ongoing training to keep important food safety protocols top-of-mind for all employees. Empower employees.

Food Safety 155

Food Safety Food Food Supply Training 155

Clover - Restaurants

MAY 14, 2024

Check out this guide to general permits and licenses and the California Secretary of State website for state-specific permits. Hire and train employees Hiring and training the right staff will help your business succeed. A building/construction permit from your local county/city’s building department.

License 52

License Small Business POS Beverage 52

Modern Restaurant Management

JANUARY 27, 2022

Therefore, post your health inspection reports on your website and social media platforms. Commit to ongoing training. All workers must be trained in food safety, not just upon hiring, but throughout their tenure. Train employees on food safety protocols, as well as additional COVID cleaning and safety practices.

Kitchen Safety 212

Kitchen Safety Food Safety Audits Food 212

Modern Restaurant Management

MARCH 8, 2023

Images of a cocktail on a friend’s Instagram feed can be the catalyst for that consumer checking out a restaurant’s Instagram profile and then tapping through to a website to check out the menu. They might go to Yelp or other review websites to learn what other patrons have said about their experiences.

Social Media 180

Social Media Customer Experience Website Management Customer Service 180

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Restaurant Engine

MARCH 27, 2024

With this staggering statistic, you can see how vital restaurant reputation management is to your business. To help you with review management tips, let’s look at 10 secrets to online review success. #1: In addition, train your customers to request reviews. You can use this on social media and even on your website.

Social Media 59

Social Media Website Management Email Marketing Customer Service 59

SpotOn

APRIL 30, 2024

per hour, there can still be some confusion about the labor laws that involve overtime pay, training wages, and tipped employees. This minimum wage rate applies to all businesses with two or more employees, with some exceptions, such as Michigan's training wage of $4.25 What is Michigan's minimum wage? 2017 $8.90 $13.35

2024 52

2024 2025 Restaurant Law 2014 52

Lavu

SEPTEMBER 29, 2023

Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry. Investing in employee development and training programs is another way to attract and retain top talent. Cross train your new restaurant staff to keep up with the restaurant worker shortage.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Social Hospitality

MAY 18, 2020

Making special offers is one of the classic hospitality training tips that works for any type of business. But don’t forget the training needed for each new tool you introduce. They have beautiful websites , blogs , and a well-planned social media presence. Feature these testimonials on your website.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

7 Shifts

FEBRUARY 26, 2021

These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Without existing apps, this lives on your restaurant’s website. Does it integrate with my restaurant’s website? Which means no fees paid to UberEats, GrubHub, Postmates, DoorDash.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

AUGUST 9, 2021

Modern Restaurant Management ((MRM) asked Lindsey Yeakle, Gluten-Free Food Service (GFFS) Program Manager, Food Safety at Gluten Intolerance Group (GIG), what restaurants need to know about gluten-free options. A server should be properly trained to answer questions about the menu.

Coaching 208

Coaching Kitchen Safety Food Safety Training 208

7 Shifts

JANUARY 20, 2023

Train your staff: Your staff should be well-trained and prepared to handle the increase in customer volume. It's hard enough to manage a higher workload without delivery. And best of all, they're easy to set up and manage. Your customers should know that you're open for business and ready to take their orders.

Specials 195

Specials 2023 Social Media Email Marketing 195

Squirrel Systems

NOVEMBER 23, 2023

Acquiring and managing guest feedback is crucial for restaurants to understand customer satisfaction, identify areas for improvement, and maintain a positive reputation. This could be a dedicated email address, a feedback management tool, or a section on the restaurant’s website. Demonstrating responsiveness builds trust.

Management 52

Management Management Social Media Website Management 52

Goliath Consulting

SEPTEMBER 27, 2020

But there’s much more that tech has to offer, especially when it comes to AI being integrated into guest order systems, training, and restaurant operations. Consistent Training and Optimal Scheduling. When it comes to running a successful business, operators understand how training plays a crucial role. Up to Date Inventory.

Technology 158

Technology Mobile Ordering Food Safety Customer Service 158

Modern Restaurant Management

AUGUST 24, 2022

With proper training and employee manuals in place, these roles do not need to be filled in-house. Tasks such as managing Accounts Payable and Accounts Receivable, handling ledger entries, and invoicing can easily be handled by co-sourced employees. Accounting. Hire an outsourced employee to help.

Sourcing 180

Sourcing Social Media Front of House Customer Experience 180

Indoor Media

JULY 29, 2020

Groupon is a website that allows businesses to promote coupons through their website and email list. Groupon’s coupon advertising platform is easy to set up and manage. To begin, you’ll need to sign up as a Merchant on Groupon’s website. If you don’t have a website or Facebook page, you need one yesterday.

Coupons 154

Coupons Advertising Website Management Small Business 154

Goliath Consulting

APRIL 10, 2023

As restaurateurs, we like to think we can handle every issue that arises in our buildings, but trained professionals know exactly which problem areas to inspect. 86 Repairs 86 Repairs is a repair and management platform. Visit our website goliathconsulting.com to learn more about our company.

Front of House 154

Front of House FOH BOH Back of House 154

7 Shifts

JULY 10, 2020

When it comes to preparing your staff for your reopening, ensure you’ve updated their training for the latest health and safety procedures and precautions your restaurant will be observing. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

JUNE 8, 2020

” Restaurants must elevate safety and cleanliness protocols, train employees about new processes and policies, track compliance, and implement immediate corrective actions, as needed. This includes quality management software and auditing apps. Train Employees Regularly. Manage Visibility. Invest in Digital Tools.

Food Safety 202

Food Safety Social Media Website Management Food Supply 202

Culinary Cues

AUGUST 7, 2021

This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Social Media 474

Social Media Cash Management Blog Equipment 474