Culinary Cues

MARCH 26, 2022

Once established – do not sacrifice what you have invested the time in developing. [] FAILING TO INVEST IN TRAINING. Training ALWAYS pays back in dividends. Train to your standards and be very clear. Every employee needs to be trained and most relish the opportunity to learn and get better at what they do.

Cash Management 366

Cash Management Social Media Restaurant Law Communication 366

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. Fortunately, managers can apply multiple strategies to increase their response rates.

Management 192

Management Management Loyalty Program Social Media 192

Social Hospitality

MAY 18, 2020

In a world driven by social media and online search, sales tactics are essential to generate revenue. Making special offers is one of the classic hospitality training tips that works for any type of business. But don’t forget the training needed for each new tool you introduce. Follow Social Media Trends.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

7 Shifts

FEBRUARY 15, 2022

Your smartphone is your restaurant's media center. It's a full-on media company. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center.

Social Media 450

Social Media Hiring Website Management Hospitality 450

Modern Restaurant Management

MARCH 8, 2023

That’s why social media can be a game-changer for the hospitality industry. Creating engaging experiences is vital for restaurants looking to stay competitive today, and social media is a great place to begin and end those experiences. Today, consumers often begin the journey to your restaurant on social media.

Social Media 177

Social Media Customer Experience Website Management Customer Service 177

7 Shifts

JANUARY 20, 2023

Train your staff: Your staff should be well-trained and prepared to handle the increase in customer volume. It's hard enough to manage a higher workload without delivery. Next, promote your contest or giveaway through social media and other channels. And best of all, they're easy to set up and manage.

Specials 195

Specials 2023 Social Media Email Marketing 195

7 Shifts

OCTOBER 21, 2021

On the 7shifts blog and social media, we seek to provide actionable and informative content to help restaurant people learn about every corner of the industry. But we also recognize that many managers are often thrust into these positions with little to no formal training. Daily Management Course. You'll learn: ??

Management 195

Management Management Website Management Social Media 195

Culinary Cues

AUGUST 28, 2020

Engage in social media even more than before – post positive info daily. When I see a restaurant with a lackluster website or a Facebook page of sporadic posts with lengthy gaps in activity then I sense that the business has lost its energy. Social distancing is un-nerving in restaurant settings – how can you make it fun?

Social Media 436

Social Media Communication Loyalty Program Training 436

Social Hospitality

MAY 18, 2020

In a world driven by social media and online search, sales tactics are essential to generate revenue. Making special offers is one of the classic hospitality training tips that works for any type of business. But don’t forget the training needed for each new tool you introduce.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

7 Shifts

AUGUST 5, 2020

Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.

Delivery 341

Delivery Food Email Marketing Front of House 341

Culinary Cues

AUGUST 7, 2021

We have a problem right now that seems to be universal and there is no shortage of complaints and posts on social media that proclaim the effects, but little is done to point to active solutions. For a few decades we (the restaurant industry) relied on the media to push the hype about the glory of working in restaurants.

Social Media 474

Social Media Cash Management Blog Equipment 474

Modern Restaurant Management

SEPTEMBER 8, 2023

Trust is built when company leaders demonstrate a strong commitment to food safety and provide the necessary resources – including training, tools, equipment, and support – to ensure compliance with regulations and best practices. Build Trust One of the foundational pillars of a robust food safety culture is trust.

Food Safety 204

Food Safety Allergens Food Audits 204

Modern Restaurant Management

SEPTEMBER 28, 2020

What is the ongoing goal for all restaurant owners and managers? For more local restaurants, targeting communities through social media channels such as Facebook and Instagram can have a huge impact. Another important marketing tactic, which is a necessity in modern times, is having a website. Use Other Outside Resources.

Operations 219

Operations Website Management Social Media Customer Service 219

Clover - Restaurants

MAY 21, 2024

Track Google Reviews and Yelp scores Out-of-towners often rely on websites such as Yelp, TripAdvisor, and Google to point them toward good food. Spruce up your website and social media pages Your digital presence is like a second storefront. Create and share at least one social media post per week.

Travel 52

Travel Tourism Social Media Website Management 52

Modern Restaurant Management

JANUARY 27, 2022

Promote your safe practices on social media. Therefore, post your health inspection reports on your website and social media platforms. Commit to ongoing training. All workers must be trained in food safety, not just upon hiring, but throughout their tenure. Audit differently. COVID changed that.

Kitchen Safety 208

Kitchen Safety Food Safety Audits Food 208

7 Shifts

DECEMBER 17, 2020

Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot. Many restaurant website builders also allow you to put a sign-up form on your website. It’s essential that your restaurant’s social media presence is one that people want to follow.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

NOVEMBER 4, 2022

And now, as the pandemic subsides, and customers return to restaurants in growing numbers, owners and managers are dealing with another crisis: being short staffed. Proper Training Is Paramount. First, and most important, what type of customer service training have you given your employees? Here are a few suggestions.

Customer Service 186

Customer Service Website Management Back of House Social Media 186

7 Shifts

JULY 10, 2020

: A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

AUGUST 24, 2022

With proper training and employee manuals in place, these roles do not need to be filled in-house. Tasks such as managing Accounts Payable and Accounts Receivable, handling ledger entries, and invoicing can easily be handled by co-sourced employees. Accounting. Hire an outsourced employee to help.

Sourcing 178

Sourcing Social Media Front of House Customer Experience 178

Embrace the Suck

MAY 14, 2023

Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #20: Make customer service training a top priority.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Restaurant Engine

MARCH 27, 2024

With this staggering statistic, you can see how vital restaurant reputation management is to your business. To help you with review management tips, let’s look at 10 secrets to online review success. #1: In addition, train your customers to request reviews. You can use this on social media and even on your website.

Social Media 59

Social Media Website Management Email Marketing Customer Service 59

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Instead, customers can get information about promos, discounts and even make a purchase through the loyalty program app or website. Consider some organic or sponsored social media posts.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

7 Shifts

AUGUST 27, 2021

He asserts that this may not prevent backlash from guests who disagree, but believes that clear policies and rigid enforcement can help to manage it. Add a banner to your website. And share it on your social media profiles (although you may want to turn comments off for those posts— this guide can show you how ).

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

7 Shifts

JUNE 1, 2022

Website: BITAC Food and Beverage. Website: MURTEC. Website: The International Restaurant and Foodservice Show of New York. Website: Food Marketing Conference. Website: Restaurant Franchising and Innovation Summit. Website: Bar & Restaurant Expo. In-Person or Virtual: In-Person. When: January.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

APRIL 5, 2023

A study conducted on an e-commerce website showed that the terms “disappointed” or “disappointment” were used 20,000 times due to misleading information about the products and services offered. If something is not up to your expectations, you can text us or ask to speak to a manager. We can fix this.

Technology 175

Technology Social Media Customer Experience Communication 175

7 Shifts

MAY 11, 2020

Just this last weekend, in the state of New Jersey, parks were opened and beaches were open, and there were a lot of people that just said ‘social distancing? Social distancing and protective equipment ?? Employees must report any symptoms and recent travel to their managers before a shift. Employee health assessments ???

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

FEBRUARY 26, 2021

These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Without existing apps, this lives on your restaurant’s website. Does it integrate with my restaurant’s website? Which means no fees paid to UberEats, GrubHub, Postmates, DoorDash.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. Try 7shifts for Free.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

SEPTEMBER 1, 2023

Restaurant brands should build (and maintain) a strong food safety culture, give employees the proper tools and training, and uphold the highest food safety standards. Prioritize training. Provide ongoing training to keep important food safety protocols top-of-mind for all employees. Empower employees.

Food Safety 148

Food Safety Food Food Supply Training 148

7 Shifts

APRIL 23, 2021

The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. When they put up a job ad, they don't think about it that way,” says Jack Hott, Senior Product Manager at Poached, a job board built for the restaurant industry. Consider your website.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Squirrel Systems

NOVEMBER 23, 2023

Acquiring and managing guest feedback is crucial for restaurants to understand customer satisfaction, identify areas for improvement, and maintain a positive reputation. Social Media Platforms:** Encourage guests to share their experiences on social media platforms. Demonstrating responsiveness builds trust.

Management 52

Management Management Social Media Website Management 52

Perfect Daily Grind

FEBRUARY 15, 2023

Jessica Keenan is the Managing Director at Ascension Coffee in Dallas, Texas. This can be done in a number of ways, including training and creating personal development plans. For these baristas, career progression into training, brand ambassador, or marketing roles could be viable options,” she adds.

Education 187

Education Point of Sale Training Website Management 187

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Modern Restaurant Management

APRIL 8, 2020

In this Q&A with Modern Restaurant Management (MRM) magazine, Washcovick offers some ways restaurants can engage their customers and their community in these unprecedented times. From social media, to your website to email and your Yelp page, there are endless opportunities to reach your audience with relevant and timely information.

Small Business 199

Small Business Social Media Consumer Goods Communication 199

Modern Restaurant Management

JUNE 8, 2020

” Restaurants must elevate safety and cleanliness protocols, train employees about new processes and policies, track compliance, and implement immediate corrective actions, as needed. Enforce social distancing and require appropriate personal protective equipment (PPE) based on the guidelines for your jurisdiction.

Food Safety 199

Food Safety Social Media Website Management Food Supply 199

Modern Restaurant Management

APRIL 27, 2023

Numerous online ordering systems are especially well positioned to bring AI to scale in the restaurant industry as these systems hold data on menus, promotions, loyalty, customers, website, integrations into social media and POS.

Technology 88

Technology Social Media Online Ordering Website Management 88