Modern Restaurant Management

JANUARY 2, 2025

This automated approach ensures customers are presented with premium options at the right moment, without relying on staff to remember to offer them. This not only ensures consistency across locations but also simplifies in-store operations and training. At Cannoli Kitchen Pizza, we hire work ethic over experience.

2025 251

2025 Online Ordering Franchising Franchise 251

7 Shifts

NOVEMBER 15, 2024

As such, knowledge of the law and how to train staff to comply is crucial. Effective managers prioritize regular training sessions that cover responsible serving practices. They may train staff to double-check bills before presenting them to customers or implement digital billing systems that reduce human error.

Bar 195

Bar Management Management Hiring 195

EATER

APRIL 30, 2025

This send is the first of a four-part series on restaurant growth, presented by Square. On delivery When it was a pop-up, I did my own routing; I hired my own drivers. Maintaining threads to my fine dining training is to remind people, to some degree, that this is a different kind of operation.

Serving 288

Serving 2025 Fine Dining Employee Relations 288

Modern Restaurant Management

APRIL 28, 2025

” One presents a clear case. Here’s how to get everyone on the same page: Train your managers to document early and often. Train your managers —especially on documentation and communication. The employee was terminated on [date] for violating this policy. See attached write-up from [manager name].”

Document 340

Document Coaching Audits Training 340

Culinary Cues

JULY 15, 2024

It is evident in the way customers are approached, employees interact, how staff members dress, the lack of attention paid to customer needs, the poor execution of cooking methods, the lack of attention to flavor and a haphazard approach to presentation of products, and the overwhelming disconnect between server and guest, cook and chef.

Leadership 472

Leadership Food Truck Employee Relations Training 472

7 Shifts

OCTOBER 30, 2019

Because employees come and go so quickly, it’s natural for restaurateurs to feel like they have to make quick hiring decisions to avoid lapses in service and quality. However, hasty hiring is at the root of the turnover problem. At 7shifts, we put our values front and center during the hiring process. Read on to find out.

Hiring 283

Hiring Training Customer Experience 2010 283

Culinary Cues

FEBRUARY 5, 2025

This is not the normal amount of angst that has been present for decades fickle customer tastes, rising cost of goods, changing demographics, or escalating rents; there are far deeper concerns that make everyone scratch their heads in wonder. Theres plenty of fear and loathing going on in the restaurant business. Where are the workers?

Fine Dining 242

Fine Dining Food Supply Customer Service Recruiting 242

Culinary Cues

MAY 5, 2021

TRAINING AND DELEGATION: Yes, the hospitality industry has plenty of responsibility for this situation that can only be resolved through teaching and training managers and chefs to be more efficient with their time, able to discover how to prioritize their tasks and learn when and how some of this work can trickle down to other staff members.

Hotels 473

Hotels Employee Relations Coaching Training 473

Modern Restaurant Management

NOVEMBER 13, 2023

" I give a lot of keynote presentations to restaurant brands, and most of them are franchises. And I do occasionally get admonishments like the one above before my presentations.) Franchisors Will Have to Provide More Management Training It won’t be enough to teach franchisees the operation. The franchisees are.

Franchise 520

Franchise Franchising Employee Relations Restaurant Law 520

Modern Restaurant Management

NOVEMBER 24, 2020

With slow seasons also comes the need to navigate seasonal layoffs and the task of hiring all the best people back the next season. Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Hire the Right People.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Culinary Cues

OCTOBER 27, 2023

This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given. The hiring process, specifically the vetting of candidates for the position is critical. To this end, cooks know exactly what to do and are trained to execute accordingly.

Hiring 449

Hiring Training Pricing Presentation 449

Culinary Cues

APRIL 23, 2023

Have you experienced the flavors and presentations of the items that may grace your menu? Can others depend on you to keep a level head? [] HAVE YOU EVER BUILT A BUDGET AND MANAGED IT EVERY DAY: Ah, yes, we love to cook and present beautiful plates of food. You are good at that, after all you have been cooking for 15years.

Seasonal Menu 520

Seasonal Menu Leadership Training Fine Dining 520

Modern Restaurant Management

MARCH 11, 2025

Investing in teamwork, internal training, and career development—such as structured in-house wine education—creates a sense of belonging and shared growth. One of the easiest ways to reduce hiring friction is by streamlining the application and interview process.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JUNE 7, 2021

Although not as great, the risk of surface transmissions is still present. Restaurants should take the time to review and update all disinfection procedures as well as re-train employees on proper disinfection protocols. As business increases, there will be new hires who are not familiar with these protocols. In the U.S.,

Kitchen Safety 531

Kitchen Safety Customer Service Customer Experience Dine-in 531

Modern Restaurant Management

JULY 23, 2024

According to new research , over half of managers noticed changes in the ages of the hourly workers they’re hiring in the past year, whether they’re hiring more minors, more employees 65+, or both. With this time freed up (and their minds at ease), they can invest more deeply in customer service and staff training.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. PLAY #1: Hire Quality Seasonal Staff. Hiring quality seasonal staff should be at the top of the list because we all know your starting line-up can make or break the season. PLAY 2: Onboard & Train Your Seasonal Staff. Presentation.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Modern Restaurant Management

MAY 7, 2024

The tightening labor market of 2024 presents a complex set of challenges for business owners, from a shrinking labor force to the increasing prevalence of counteroffers. Be prepared for rising costs associated with hiring and retaining top talent, as well as the impact of economic changes on employee compensation and benefits.

Marketing 418

Marketing Recruiting 2050 2024 418

Culinary Cues

MAY 13, 2023

Want to learn about cold charcuterie, more about a full array of cheese, platter design and presentations, making centerpieces, buffet set-up, cold sauces and dressings, marination, and fermentation, etc.? Then the choice to work in hotels, resorts, and clubs is your best option. But through their network of like properties.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

JULY 18, 2024

Train, Teach, Mentor A great restaurant manager is also a great teacher and mentor. By investing time in training service techniques and developing their team, managers not only improve the skills of their employees but also build a supportive environment where team members feel valued and empowered to grow.

Management 474

Management Management FOH BOH 474

Culinary Cues

FEBRUARY 2, 2024

Employees must be properly trained and then given the responsibility and authority to make those decisions that fit their position. [] SERVE: Respect means that everyone involved in the restaurant is in the service business. That they are to present themselves as ladies and gentlemen, serving ladies and gentlemen (The Ritz Carlton Credo).

Training 442

Training Customer Service Uniforms Leadership 442

Culinary Cues

JANUARY 8, 2021

With the increasing relevance of social media as the primary method of getting a restaurants message out – chefs who are social media savvy (astute at using Instagram, Facebook, Tik Tok, YouTube, and Twitter) will be at the top of the “hire” list for prominent restaurants. [] TEACHING/TRAINING. PLAN BETTER – TRAIN HARDER.

2021 474

2021 Social Media Kitchen Safety Restaurant Law 474

Culinary Cues

MAY 8, 2023

It is very rare that any owner/operator demands a chef work that much, we just feel responsible and hate to ask our staff to work as hard as they do and not find the chef present to help, encourage, critique, and celebrate. Even though he or she may not actually cook each dish, it is the chef’s reputation that is presented to each guest.

Kitchen Safety 492

Kitchen Safety Food Safety Coaching Training 492

ChowNow

MARCH 14, 2025

The best-run restaurants dont leave things to chancethey rely on clear processes, well-trained teams, and smart decision-making to avoid costly mistakes. Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged.

Operations 195

Operations Management Management Front of House 195

Culinary Cues

MARCH 15, 2021

The businesses that will hire your students need to be vested in your effort – this is how success is defined. If you teach in a live restaurant environment on your campus is it operated with five times as many cooks in training as would be possible in a real restaurant? PLAN BETTER –TRAIN HARDER. LACK OF REALISM.

Education 587

Education Food Supply Training Communication 587

Culinary Cues

MARCH 10, 2022

If you doubt my belief – think about this: If a line cook calls out – we simply spread the work out among those who are present. The rhythm of the kitchen is closely tied to the work and efficiency that is present in the dish area. PLAN BETTER – TRAIN HARDER. You may not need them today, but you will tomorrow.”

Front of House 450

Front of House Back of House Uniforms Hiring 450

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. PLAN BETTER – TRAIN HARDER. www.meyersassociates.com.

Beverage 520

Beverage Events Food Order Website Management 520

7 Shifts

DECEMBER 27, 2019

Hasty hiring is at the root of the problem. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming. So what’s to blame for the high turnover?

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

The Rail

APRIL 14, 2025

While excellent content marketing presents your restaurant as an authority, paid advertising efforts on Google and social media create focused traffic. Hiring and Training Employees for Business Growth Effective scaling of operations calls on a qualified and committed workforce.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

7 Shifts

MAY 10, 2021

Among the great insights Jensen brought were six red flags to avoids in the hiring process on both sides. Whether you're hiring, or you're a worker ready to go back to work, here are the six red flags that Cummings outlined in the episode. It's not enough to just go "Hey, hiring line cooks. Uninspired Job Posting. Reina (Form.

Hiring 370

Hiring Back of House Tip Distribution Insurance 370

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

FOH 449

FOH BOH Food Safety Front of House 449

Modern Restaurant Management

APRIL 4, 2025

Of course, you can’t control how people act these days, but you should try your best to hire people that want to work and take pride in doing a great service. That includes making sure they compensated properly and invest in their training to keep them learning and growing. Once you get them, you need to work on keeping them.

Social Media 221

Social Media Customer Service Customer Experience Influencer 221

7 Shifts

JANUARY 23, 2020

Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire. Hiring/staffing ?? Training before opening. Stay true to your concept and hire people who share the same level of passion as yourself.

2020 335

2020 Hiring Cash Management Education 335

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. Choose wisely.

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

Modern Restaurant Management

APRIL 24, 2020

” will be ever-present. Covid-19 has created a shift in mindset, so business owners aren’t looking for the cheapest cleaning anymore, but cleaning done by a reputable brand using EPA and CDC approved disinfectants, performed by highly trained cleaners with documented and duplicatable procedures.

Front of House 525

Front of House Customer Experience Back of House Dine-in 525

Culinary Cues

APRIL 30, 2023

BUILDING A CULTURE OF QUALITY [] RESEARCH, STUDY, AND ASSESS BEFORE YOU HIRE. Involve other team members in the interview process, hire them conditionally for a few weeks and then assess how well they integrate before solidifying the position. [] TEACH, TRAIN, CREATE FEEDBACK OPPORTUNITIES, IMMERSE IN THE TEAM CULTURE, MENTOR, AND MEASURE.

Employee Relations 503

Employee Relations Sports Pricing Hiring 503

Culinary Cues

AUGUST 18, 2022

The workflow of those short order cooks was not an accident, it was not instinctive, and it was not solely the work of the manager or chef who hired them. It doesn’t end with great hiring practices – this is simply where it begins. PLAN BETTER – TRAIN HARDER. Everyone needs to take responsibility for setting the stage.

Food Order 473

Food Order Customer Experience Hiring Café 473

Modern Restaurant Management

DECEMBER 22, 2022

Modern Restaurant Management (MRM) magazine asked Jake Brewer, Miso's Chief Strategy Officer for his views on the present and future of increased robotics and automation use in restaurants. And, even when they do, the turnover rate is so rapid that operators are in a continuous loop of hiring and training new staff.

2023 471

2023 Front of House Back of House 2022 471