Modern Restaurant Management

APRIL 27, 2020

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. Best practices for calculating cash flow.

Mobile Ordering 496

Mobile Ordering Webinar Loyalty Program Online Ordering 496

Modern Restaurant Management

APRIL 27, 2020

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. Best practices for calculating cash flow.

Webinar 465

Webinar Loyalty Program Online Ordering Social Media 465

Culinary Cues

APRIL 3, 2020

Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests. This is the time to take a hard look at what staffing will look like after the recovery. There has never been a more important time to MASTER SOCIAL MEDIA.

Guest Recovery 382

Guest Recovery Social Media Kitchen Safety Food Safety 382

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. The importance of making guests feel comfortable. 73 percent said social distanced tables. Incentivize guests to choose your restaurant. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Small Business Recovery.

2020 475

2020 Mobile Ordering Guest Recovery Customer Service 475

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Posting appropriate signage and floor decals to encourage social distancing. Altering seating arrangements to improve spacing between guests.

Food Safety 442

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 442

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 528

Food Safety Mobile Ordering Online Ordering Kitchen Safety 528

Modern Restaurant Management

JULY 14, 2020

White Castle’s brand is iconic, navigating new challenges to bring their menu to more customers, prepared in a healthier environment by staff in better working conditions that adhere to social distancing needs is something only Miso Robotics can do. We look forward to being a part of White Castle’s next 100 years.”

Mobile Ordering 412

Mobile Ordering Certification Loyalty Program Kitchen Safety 412

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. With lower overhead, streamlined staffing, and limited menus, QSR models offer flexibility to guests and operational efficiency for staff. Quirky Combos : This year, we also saw some unique combinations!

2024 476

2024 2023 Food Order 2013 476

Modern Restaurant Management

AUGUST 17, 2020

Since the week ending June 28 the industry’s recovery remains stagnant. Guest Trend Insights from Black Box Guest Intelligence™ Restaurant Staff Key to Retaining Guests by Maintaining a Clean & Safe Environment. Read more in the latest Restaurant Guest SatisfactionSnapshot. See details here.

2020 495

2020 Mobile Ordering Loyalty Program Food Safety 495

Modern Restaurant Management

MAY 5, 2021

Matthew Crompton, CGA’s Client Solutions Director, Americas said: “Recovery is well and truly here, and for many states sales may be close to returning to normal levels. “Let us assume that operators were able to better meet the needs of those 30 percent of guests who are under-whelmed by the beverage program.

2021 492

2021 Coupons Loyalty Program Consumer Goods 492

Goliath Consulting

DECEMBER 6, 2020

With the industry’s recovery expected to be sluggish, some even estimating that the full recovery could take years (1), there’s little doubt that this trend of off-premise dining will continue to grow in 2021. Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Modern Restaurant Management

JULY 1, 2020

Reach3 is taking an ongoing look at consumer sentiment about restaurants and food retailing to determine how Americans really feel about issues such as sanitization, social distancing and the potential for exposure to infection and how they might be a barrier to visitation as restaurants reopen. Social-distancing services are here to stay.

2020 451

2020 Travel Food Safety Consumer Goods 451

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water. The findings?

Coaching 421

Coaching Point of Sale Customer Experience Retail 421

EATER

MAY 20, 2022

Then she reached out to Emily Schultz, a social media manager at the restaurant tech company BentoBox (and a follower of @bayousaintcake). As she waited for those folks to accelerate the recovery process, she worried: Pretty much all of her cake sales come from customers who see her new menu drops on Instagram.

Email Marketing 293

Email Marketing Guest Recovery Point of Sale Social Media 293

Modern Restaurant Management

SEPTEMBER 23, 2020

social interactions, and 1.2M “Our technology connects the dots between billions of food data points across restaurant menus, online recipes and social media. OpenTable will recommend which actions restaurants can take like running a marketing campaign or managing guest reviews to help them grow their business.

Serving 519

Serving White Paper Food Recycling 519

Modern Restaurant Management

JULY 30, 2021

The model recognizes the importance of in-person interactions, while continuing to practice social distancing guidelines. Clean Juice will also feature Tebow in social media, web, point-of-purchase materials product development, and more.

Franchise 510

Franchise Franchising Fast Casual Point of Sale 510

7 Shifts

APRIL 23, 2021

Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. Do you need a host to seat guests or someone to hello pack up delivery orders? You can link to the page via your social media profiles or on other job boards to bring potential candidates to your site.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Restaurant365

MAY 22, 2020

As states begin to lean toward an incremental reopening of restaurants, optimizing your restaurant’s staffing is one of the most cost-effective practices you can utilize to maximize your staff’s productivity to best position your business for a successful financial recovery. Conclusion. Schedule a demo today. WATCH THE WEBISODE.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Lavu

MARCH 7, 2025

Separate networks for payment processing and guest WiFi to enhance security. These could include higher fees, mandatory audits, or even losing the ability to accept card payments altogether. Software Management Turn on automatic updates for all systems tied to payment processing. Keep records of software updates and security patches.

POS 78

POS Guest Recovery Document Customer Service 78

Hot Schedules

NOVEMBER 3, 2021

Don’t overlook children’s menus – having one or two plant-based options available ensures every guest gets to enjoy something. Social media is essential to modern tourism, so focus on food presentation and make sure it’s Instagram-able! Offering seasonal dishes means you can keep vegetarian and vegan dishes fresh and new.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Perfect Daily Grind

MAY 23, 2025

The USDA pegs Indonesia’s 2024/25 production at 10 million 60kg bags, anticipating a slow but steady recovery after delayed harvests in South Sumatra. Bagels, Caribou Coffee, Pret A Manger, and Espresso House to foster guest-centric cultures and drive profitable growth. Cil will oversee Panera Bread, Einstein Bros.

2025 61

2025 Guest Recovery 2024 Events 61

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow. Go Digital.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

OpenTable

MAY 5, 2020

When they do, there are a number of simple, practical and budget-friendly ways you can begin marketing again—here’s a guide to getting the word out and welcoming guests, new and old, through your doors again. . Before COVID-19 hit, guests wanted to get the inside scoop on restaurants. Tell your story . Communicate your safety measures.

Marketing 93

Marketing Guest Recovery Social Media Dine-in 93

Black Box Intelligence

SEPTEMBER 13, 2021

To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. Learn what your guests are saying, so you can address their pain points and improve overall service. Average Check.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fine Dining 98

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Hot Schedules

APRIL 10, 2020

Being present in delivery partner marketplaces, having a functional website with online ordering, and a solid social media game are keys to success not only in the current situation but also with today’s consumer. Adapt your dining room to give guests more space and your delivery/ to-go business room to grow.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Black Box Intelligence

OCTOBER 15, 2021

In the highly competitive restaurant and grocery sector, it’s important to continually monitor the factors impacting share of stomach, especially as the pandemic and recovery continues to unfold. Twin Peaks consistently reports sales and traffic increases, attributed to making improvements on guest experience. Social Media Pro.

Point of Sale 98

Point of Sale Consumer Goods Social Media Customer Service 98

Cheetah

JUNE 14, 2021

Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery. Customers range in their reactions but many might see it as an infringement on their liberties as guests, or the restaurant industry using customers to pay staff.

BOH 148

BOH Back of House Front of House Employee Relations 148

Restaurant365

JUNE 24, 2020

POS data integrated with your restaurant accounting software is especially important to forecast sales revenue, allowing you to adjust costs as needed and create strategies to meet your business goals throughout your recovery. Offer promotions for takeout and delivery on social media.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. Visix , 2021) Recommended reading: The Ultimate Guide to Digital Transformation in the F&B Industry Restaurant Social Media Statistics Social media ís the marketing strategy in foodservice.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. Consumers are snagging deals on social media. 52 percent say social media impacts their app downloads and usage.

2021 427

2021 Fast Casual Mobile Ordering Social Media 427

Modern Restaurant Management

JULY 7, 2020

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” Shared responsibility – hand hygiene, social distancing, staying home when sick, showing kindness. Diner responsibility – planning ahead, know what to expect, complying with restaurant rules.

Mobile Ordering 483

Mobile Ordering Restaurant Law Seating Customer Service 483

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media.

Tip Distribution 427

Tip Distribution Healthcare Hospitality Food Supply 427

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency. foodservice industry.

2021 476

2021 Guest Recovery Online Ordering Point of Sale 476

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 363

Food Safety Customer Experience Website Management Employee Relations 363

Modern Restaurant Management

DECEMBER 14, 2020

The impact has ignited a ripple effect on social media with industry leaders and individuals alike unifying with one simple message and a friendly challenge: to purchase gift cards or a meal to their favorite restaurant. Take a photo or video and share on social media using the hashtag #StepUpToTheTable.

Webinar 475

Webinar Customer Experience Mobile Ordering Customer Service 475

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. These closures presented the surviving brands with the opportunity to acquire new guests. South Florida Recovery on the Way.

2021 476

2021 Fast Casual Mobile Ordering Guest Recovery 476