Modern Restaurant Management

AUGUST 25, 2020

Energy impact can be minimized with the use of energy recovery devices. Properly designed energy recovery wheels or plate exchangers can recover 60-75 percent of the air being exhausted with minimal cross contamination. Restaurant designs of the future will be informed by low touch and high impact experiences.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Modern Restaurant Management

JULY 30, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times.

Guest Recovery 471

Guest Recovery Food Safety Fine Dining Management 471

Modern Restaurant Management

JULY 26, 2021

As restaurants continue to enter this period of recovery, they will have to tackle a new slate of challenges. As restaurants rebuild their businesses, and more people begin to return to work, the restaurants that are well informed on best practices and the latest consumer insights will be best positioned for success.

Guest Recovery 508

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 508

Modern Restaurant Management

MAY 16, 2020

Delivery offers fewer chances for guest recovery than dine-in. Find out this information beforehand and make the overall experience smoother for your driver and customer. True hospitality and creativity will set you apart from other restaurants, so figure out how to extend their guest experience beyond their four walls.

Social Media 450

Social Media Guest Recovery Catering Merchandise 450

Modern Restaurant Management

APRIL 27, 2020

For up-to-date COVID-19 resources and information for the restaurant industry, visit restaurant.org/COVID19. OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. National Restaurant Consultants is offering this free guidance for reopening.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

MAY 19, 2020

While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Anticipation. Setting the Scene.

Guest Recovery 474

Guest Recovery Food Safety Kitchen Safety Email Marketing 474

Modern Restaurant Management

JULY 30, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times.

Guest Recovery 406

Guest Recovery Food Safety Fine Dining Management 406

Modern Restaurant Management

SEPTEMBER 17, 2022

Batching for Speed and Service : Top bartenders continue to innovate around batching their cocktails, including both partial (batching only non-perishable items) and full batching, driven by the need for speed and to improve quality and consistency in cocktail preparation, which allows for more time to connect with guests.

Guest Recovery 474

Guest Recovery Consumer Goods Hotels Travel 474

Modern Restaurant Management

MAY 13, 2020

Help keep the public-facing part of the network secure by only offering the guest password to paying customers, and change the password frequently to prevent lingering access and misuse of your network. Partner with an IT expert when setting up networks, and be sure to partition the public Wi-Fi from the locked-down, in-house network.

Website Management 530

Website Management Guest Recovery Customer Service POS 530

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. Updates to the “Make it Now” platform are made regularly as industry needs and available information evolves. ” For more information visit, paybyphone.com/parkitforward. Additional funding has been allocated for the Paycheck Protection Program (PPP ).

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. For more information on Oracle Food and Beverage visit: [link]. There was a subsequent recovery of +10 percent in the week to January 1 vs December 25. Latest Beverage Trends.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. Updates to the “Make it Now” platform are made regularly as industry needs and available information evolves. ” For more information visit, paybyphone.com/parkitforward. Additional funding has been allocated for the Paycheck Protection Program (PPP ).

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Culinary Cues

APRIL 3, 2020

Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests. This is the time to take a hard look at what staffing will look like after the recovery. [] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER.

Guest Recovery 382

Guest Recovery Social Media Kitchen Safety Food Safety 382

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. For more information on Aramark’s response during the COVID-19 pandemic, click here.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 17, 2020

Since the week ending June 28 the industry’s recovery remains stagnant. Guest Trend Insights from Black Box Guest Intelligence™ Restaurant Staff Key to Retaining Guests by Maintaining a Clean & Safe Environment. Read more in the latest Restaurant Guest SatisfactionSnapshot. See details here.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JULY 14, 2020

With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime. QSR Automations CEO Lee Leet said, “As the restaurant industry continues recovery efforts from the pandemic, we’re going to see more and more social distancing measures required. ” Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Goliath Consulting

DECEMBER 6, 2020

With the industry’s recovery expected to be sluggish, some even estimating that the full recovery could take years (1), there’s little doubt that this trend of off-premise dining will continue to grow in 2021. Customer loyalty and rewards mean everything in this new information-driven age. Mobile Apps and Data.

2021 286

2021 Mobile Ordering Food Food Safety 286

Goliath Consulting

JUNE 15, 2020

The reality is everyone has to adjust in some capacity but everyone is very focused on the guest’s experience still and that will get them far” (5). As such, communication and transparency is a necessary component of recovery. “Slimming things down a bit and having alternative solutions will help [brands] survive. 2) [link]. (3)

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311

Modern Restaurant Management

MAY 5, 2021

Matthew Crompton, CGA’s Client Solutions Director, Americas said: “Recovery is well and truly here, and for many states sales may be close to returning to normal levels. “Let us assume that operators were able to better meet the needs of those 30 percent of guests who are under-whelmed by the beverage program.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JULY 1, 2020

Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. says it is clear that the restaurant industry is well on its way to recovery.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

SEPTEMBER 23, 2020

This system uses geo-location services along with vehicle information customers provide at sign-up. OpenTable will recommend which actions restaurants can take like running a marketing campaign or managing guest reviews to help them grow their business. 22 to Friday Sept. “At Nando’s we believe people should have their say.

Serving 517

Serving White Paper Food Recycling 517

Foodable

JUNE 19, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Barron and McEnery explore the potential changes coming to the casual dining sector, and consider the manner in which guest service may evolve to meet those new needs.

Guest Recovery 52

Guest Recovery Dine-in Casual Fine Dining 52

Lavu

MARCH 7, 2025

It’s not just another regulation – it’s a framework designed to help restaurants protect sensitive payment information in todays digital age. Staying updated with encryption standards and anti-phishing protections is essential to safeguarding customer payment information. What Happens If You Don’t Comply?

POS 78

POS Guest Recovery Document Customer Service 78

Rocket Fuel

NOVEMBER 6, 2024

Alternatively, they might employ self-service portals so staff can access information when they are not at work. Keep it informative and fun. Using a multi-channel approach, employees will feel more informed and engaged in the benefits enrollment process, leading to a positive experience for them and a smoother process for HR.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Paper Chase Accountancy

MAY 21, 2025

Key Takeaway | Two Guests, Two Strategies — and a Growing Divide Operators are navigating a tale of two diners: the value-seeker and the experience-driven loyalist. This is leading to very different strategies across the board, and the winners are the ones who know exactly which guest they’re building for. Strong Taco Bell U.S.

2025 52

2025 Guest Recovery Franchise Franchising 52

Modern Restaurant Management

DECEMBER 12, 2019

” The new microsite features pertinent information for franchising decisions, including: Location requirements. “In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees. Financial requirements.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Restaurant365

DECEMBER 11, 2020

Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Tracking the day-to-day strengths and weaknesses of your business allows you to make data-informed adjustments in the moment. Tracking your cash flow allows you to create a cash flow forecast.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

NOVEMBER 5, 2019

Informing stakeholders of the food waste reduction recognition programs currently available at each respective agency. Increasing industry awareness of the Bill Emerson Good Samaritan Act (“Act”) so as to encourage safe and effective food donation and recovery. All guest donations will go to Action Against Hunger.

Waste 253

Waste Food Leadership Customer Service 253

Foodable

AUGUST 10, 2021

Generic, unpersonalized guest engagement just doesn’t cut it anymore,” says Goldstein. You’ve got to know who your guests are, you’ve got to give them an easy sweep of digital tools to make those purchases, and you need to treat them personally using the data you have to give them a reason to return. And that’s what we do at Thanx.”

Guest Recovery 98

Guest Recovery Marketing Hospitality Food Supply 98

Foodable

FEBRUARY 1, 2022

Curbit will now communicate that information to the guest. This system makes it a guided journey from checkout to handoff, managing the guest’s arrival expectation and experience.“If He adds that Curbit is really loyalty, it is about creating an experience that the guest wants to return more frequently.

Guest Recovery 105

Guest Recovery Hospitality 2019 Food Order 105

Foodable

OCTOBER 30, 2020

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Zack Oates, the founder and chief executive officer of Ovation , to explore how operators can improve the guest experience at their restaurants. That means that customer is bringing in $6000.

Customer Experience 88

Customer Experience Guest Recovery Management Management 88

Foodable

JULY 6, 2021

Listen to "Understanding, Engaging, and Retaining Your Guests | Season 4, Vol. Bikky is the first CRM for restaurants that helps them power digital hospitality by providing the system of record for all of the restaurant's guest data. 2: Bikky" on Spreaker. It allows restaurants to focus on hospitality.

Guest Recovery 96

Guest Recovery Email Marketing Point of Sale Hospitality 96