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‘In the Future, Customers Will Drive Up to a Drive-Thru to Just Pick Up Their Food.’

Modern Restaurant Management

. "If I had the opportunity, I would encourage them to employ voice analytics, not to automate ordering, but rather to analyze customer/employee conversations for insights into customer experience, operational efficiency, marketing effectiveness, safety compliance, employee engagement, and more, he said. "The Change is difficult.

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How the Pandemic Has Forever Changed the Way We Eat

Modern Restaurant Management

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

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Managing Risk and Protecting Your Brand

Modern Restaurant Management

While everything feels overwhelming in the world, focus on these five solvable challenges: Prioritize a Food Safety Culture. With or without a pandemic, food safety culture is what you do when no one is looking. Information about COVID-19 evolves regularly, as do regular government requirements and your own standards.

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Five Reasons Restaurants Are Upgrading Tech in 2021

Modern Restaurant Management

Getting the right technology in place, saving money, having a better understanding of the business, and prioritizing health and safety are just some of the reasons technology makeovers are gaining steam. Modern inventory technology keeps food costs under control as you monitor waste and spoilage. Technology Consolidation.

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Restaurant Reopening Resources

Modern Restaurant Management

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. Download the full guidance, here. Employee health.

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The Cost of B-ing Good

Modern Restaurant Management

And you are hopefully starting to associate the circled “B” with businesses that you seek to support for their mission and ESG (environmental, social, & governance) commitments as much as their product. Green Restaurant and Slow Food were others we considered. A combined score of 80 out of 200 is required.

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What Now? COVID-19 Survival Guide for Restaurants

Modern Restaurant Management

For months to come, they will need help accessing government benefits and mental health services, paying their rent, and feeding their families. “We know the coming weeks will be challenging ones for many small business owners, and we want to help restaurants focus on food, not finances.” and Canada. Sign up here.