Modern Restaurant Management

MARCH 11, 2022

Increased Emphasis on Online Ordering. This combination of pressures has brands doubling down on digital ordering – effectively reducing the labor cost of this process. Among mobile gamers, more than a third (35 percent) of them eat fast food at least once a week, and nearly a quarter (22 percent) eat it more frequently.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

EATER

FEBRUARY 24, 2025

. | Stephanie Wu Long seafood lunches, grasshopper cocktails, and more A version of this post originally appeared in Stephanie Wus newsletter, From the Editor, a roundup of the most vital news and stories in the food world. Ive just returned from three glorious, food-filled days in Mexico City. Subscribe now.

Back of House 224

Back of House Food Order Book Sports 224

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

7 Shifts

OCTOBER 22, 2024

Whether through supporting local charities or participating in food drives, local restaurants can become go-to places for customers who want to support their community. These create a unique experience that goes beyond just food and drink. Special offers are one of the top restaurant marketing strategies that bring in a regular crowd.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

ChowNow

FEBRUARY 12, 2025

Everything from food to labor is getting more expensive, which means restaurant margins are tighter than ever. The right marketing strategy helps you get the most out of every dollar by increasing customer retention , boosting order volume, and encouraging repeat visits. Even if your food is incredible, youre not operating in a vacuum.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

APRIL 14, 2020

Restaurant groups, such as the Arizona Restaurant Association, are also using this opportunity to launch and promote creative Take Out campaigns that benefit the broader food community. Enabled Contactless orders with no on-site transactions required. "Cox Media has been very supportive to us during this difficult time. . "Local

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Restaurant Business

AUGUST 2, 2024

Loyal customers and first-time visitors alike want to watch their favorite teams while enjoying their favorite food and drinks, which means there’s big opportunity for restaurants. Being ready to showcase sports broadcasting doesn’t have to be complicated, however—but it’s best to get set up now so sports fans won’t miss a single minute.

Sports 259

Sports Operations Merchandise 2024 259

Modern Restaurant Management

SEPTEMBER 30, 2021

However, technology plays a critical role in this equation — consumer expectations for convenience and ordering options have grown, and brands that view technology as integral to the consumer offering are succeeding. Our bet is on brands built on convenience, technology and meeting the food preferences of diners today.

Franchise 557

Franchise Franchising 2021 Fast Casual 557

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

AUGUST 18, 2020

. “Our marketing plan has always been to get new people to try our food,” he said. We advertised in local papers, supporting youth sports and wrapping our vehicles. We continued to advertise and market our food, focusing specifically on takeout and delivery to drive business.

Marketing 493

Marketing Front of House Back of House Food Truck 493

Modern Restaurant Management

JUNE 3, 2020

When they feel comfortable, people will return to sports bars and restaurants for food, drinks and the "big games" on television. “Having the correct audio system helps with this. ” Installing multiple televisions is important, but recently video walls have become more popular in sports restaurants and bars.

Equipment 501

Equipment Sports Entertainment Customer Experience 501

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Future Food

JUNE 16, 2021

The diversity of our projects across a range of industries provides for constant and engaging evaluation internally as we consider food and beverage trend applications across properties of all shapes and sizes. The first half of this year (and some of 2020), Future Food enjoyed working with two sports centric environments.

Sports 148

Sports Entertainment Hospitality Point of Sale 148

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. Feature a mouthwatering photo in your email, describe what makes the dish special, and tell your guests how to order it. Offer a small discount off online orders.

Email Marketing 370

Email Marketing Marketing Online Ordering Front of House 370

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. US Foods Ghost Kitchens. US Foods Holding Corp. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JULY 10, 2024

“I just spent a lot of money” A guest at one of our nightclubs, who spent $5,000 to get $5,000 worth of food and beverage to entertain his 10 guests, took the $500 glass centerpiece on his way out. Take a photo of the bottom and order yourself a set!” And yet, as a Washington, D.C.,

Back of House 491

Back of House Fine Dining Take-out Social Media 491

Modern Restaurant Management

JANUARY 3, 2024

Let’s look at some of them: relaxing with a cup of coffee ordering food home strolling with a drink in the park holding a meeting hanging out with friends in the evening going to a concert taking photos for social media. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.”

2024 520

2024 Social Media Customer Experience Events 520

Modern Restaurant Management

FEBRUARY 17, 2020

Mittleman, who has been with the Company for 25 years, most recently served as President, Sports & Entertainment. Alison Birdwell, a sports and hospitality industry veteran, has been promoted to President, Sports & Entertainment. Food & Facilities. Carl Mittleman.

Sports 384

Sports Point of Sale Entertainment Customer Experience 384

Culinary Cues

MARCH 3, 2024

Or “See if you can find the cooler expander, we have a larger order coming in.” There are plenty of examples of real teams in sports, business, music, the military, law enforcement, medicine, and those kitchens where success is a given. Go down to maintenance and get a bucket of steam.” Right out of middle or high school groupism.

Leadership 447

Leadership Restaurant Law Social Media Sports 447

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 450

Franchise Franchising Leadership Beverage 450

Modern Restaurant Management

JANUARY 11, 2024

For back of house set goals on the time it takes to get food to the pass and out to customers. If food is not being prepared correctly, speak to the cooks. A customer will complain, the expo line will get backed up, a server may fall and drop an order. If you are a sports themed restaurant stick to the burgers and wings.

Management 417

Management Management Back of House Customer Service 417

Modern Restaurant Management

JUNE 21, 2022

As cash intensive businesses (CIB), food and beverage businesses have historically been sites of fraud. Yet, as such businesses move their sales, ordering, operations, and bookings online, the rates of fraud have only increased. Looking at online food delivery overall, the sector is projected to reach revenues of $343.80

Beverage 529

Beverage Food Point of Sale Online Ordering 529

Transact

OCTOBER 25, 2022

Taco Mac, a 27-unit sports bar based in Atlanta, has designs to grow within Georgia, and into other states. But Taco Mac’s road to growth faces many of the same challenges that other brands are encountering in 2022: labor has never cost more, and it’s difficult to properly staff a restaurant in order to keep up with demand.

Sports 147

Sports Bar Back of House Food 147

Modern Restaurant Management

MARCH 2, 2023

Whether you own or operate a bar, restaurant, hotel, resort, casino, or sports venue, your ability to control costs and deliver a satisfying CX depends on many factors. Can they order goods or services from their phone? Will you deliver the drinks, food, or services to their location on your property?

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

Goliath Consulting

JULY 8, 2020

The cases of product continue piling up and floor management responsibilities are preventing the bar manager from vigilantly checking in each order. When the dust clears and a proper inventory of each order is finally manageable, the frustration of back ordered product sets in. Start with the basics of operating a bar.

Supplies 392

Supplies Bar Management Management 392

Modern Restaurant Management

JANUARY 12, 2024

KIn the dynamic world of quick-service restaurants, innovation and adaptability are critical to evolve successfully in order to drive business growth with consumer preferences continuously changing. This included schools, sports teams, hospitals, corporate officers, wedding venues, and much more.

Catering 275

Catering Coaching Communication Customer Service 275

7 Shifts

JULY 12, 2024

Variable costs Variable costs depend on your restaurant’s level of activity, including food and beverage costs, labor costs, and supplies. COGS is a restaurant metric that includes everything you spend on food and drinks to make the dishes you serve. Customers sit down, order from a menu, and are served by waitstaff.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

MAY 7, 2021

. “After almost four decades of learning and growing, our company has decided it’s time to go back to what first brought people to our brand – and that includes offering bolder-than-ever Tex-Mex food and pulling together design elements that are inspired by On The Border’s legacy.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change. .

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

EATER

OCTOBER 1, 2024

Check out the scene at the new CPKC Stadium, the world’s first dedicated women’s sports stadium and one of the best places to eat in Kansas City People decked out in teal and red poured into the CPKC Stadium on a recent Saturday for a sold-out game. But to diners in the city, CPKC is equally historic for its emphasis on local food.

Sports 264

Sports Food Seasonal Menu Recruiting 264

Modern Restaurant Management

NOVEMBER 19, 2019

lines of business (Business Dining, Education, Healthcare Hospitality, Leisure, and Sports & Entertainment) beat the kitchen heat in sector championships to earn their spot in the national competition. Sports & Entertainment. Unique Food and Beverage Experiences. Fifteen chefs from participating U.S. Scott Simpson.

Delivery 323

Delivery Customer Experience Reservations Retail 323

Modern Restaurant Management

JUNE 12, 2020

Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C. .” Taffer's Tavern Inks Multi-Unit Deal. metro area. ” Showing Support.

Franchise 422

Franchise Franchising Food Safety Kitchen Safety 422

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. White Castle Employs Flippy the Robot.

Mobile Ordering 412

Mobile Ordering Certification Loyalty Program Kitchen Safety 412

Modern Restaurant Management

MAY 18, 2023

ways of settling the bill: including ordering from the table via a QR code, or online. In the past, this typically consisted of a barcode reader, a receipt roll and machine, plus a screen (for ringing up the orders) – even a manual cash register. Card payments, then, aren’t just growing.

Hospitality 396

Hospitality Point of Sale POS Online Ordering 396