Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day. The question now becomes – how to make sense of that data and use it to elevate the dining experience.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

ChowNow

MARCH 27, 2025

Menu pricing isnt just about covering costsits about finding that sweet spot where profitability, customer perception, and operational reality meet. Understanding the Key Factors in Menu Pricing Before you develop your menu pricing strategies, its important to ground your decisions in the numbers.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Restaurant Business

JUNE 20, 2025

at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. 20, 2025 Facebook Twitter LinkedIn Consumers are finding value in casual-dining brands like Olive Garden. Same-store sales at the Italian casual-dining chain spiked 6.9% By Joe Guszkowski on Jun.

Delivery 242

Delivery Fast Casual Leadership Point of Sale 242

ChowNow

MARCH 21, 2025

Every successful restaurant has one thing in common: they know exactly who they are serving. Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Key customer factors that influence dining preferences, from demographics to behavior.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

JUNE 6, 2025

Think of it as a handshake with potential new customers, a moment to say, “Here’s who we are, what we serve, and why it matters to us.” Maybe you’re running a second-generation Italian restaurant, staying true to your family recipes, or maybe after years of working in fine dining, you opened a spot that felt more true to you.

Social Media 195

Social Media Fine Dining Front of House Customer Experience 195

Culinary Cues

JANUARY 26, 2025

If you enjoy dining out, its time you gave some thought to what it takes to prepare and serve those items that give you pleasure on the plate. Most large restaurant and hotel companies adhere to this because they are larger targets, but some independents will risk the fines and possible jail time hoping they can fly under the radar.

Food 446

Food Hotels Fine Dining Agriculture 446

EATER

NOVEMBER 17, 2022

Star Anya Taylor-Joy, director Mark Mylod, and consulting chef Dominique Crenn on building the world’s creepiest restaurant It seems counterintuitive, but for many of us, there is perhaps no feeling more pervasive in the world of fine dining than discomfort. What was your experience with fine dining before working on this film?

Fine Dining 246

Fine Dining Menu Influencer Dine-in 246

Modern Restaurant Management

JUNE 27, 2025

percent menu-price inflation rate. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food. At the same time, U.S. chain sales grew just 3.1

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

EATER

APRIL 11, 2025

Daron English Communal dining is all the rage. It would be one thing if I could whisper and gossip with the group I was dining with that night about the odious man across the room. just added communal standing dining. Others serve things individually plated, but from a set menu. And Kwame Onwuachis Dgon in D.C.

Fine Dining 238

Fine Dining Seating Dine-in Cash Management 238

Modern Restaurant Management

MAY 2, 2025

Mobile Ordering and Contactless Payments : By enabling customers to place orders and pay via smartphones or kiosks, mobile point-of-sale (mPOS) ordering systems relieve servers of multitasking and allow them to focus on enhancing the dining experience. This results in faster service, fewer errors, and a more relaxed work environment.

Technology 251

Technology Mobile Ordering Front of House Back of House 251

Modern Restaurant Management

FEBRUARY 11, 2020

The premiumization of tea is a natural extension to what has been taking place in fine wine, specialty coffee, craft spirits and beer over the past several decades. Really, wherever food and beverage has an intentional focus on quality and customer experience, fine tea has a rightful place – just like wine and craft beverages.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

JULY 12, 2022

Review and Revise Your Menu Offerings. Before Restaurant Week kicks off, craft a menu that is friendly to both your bottom line and your customers. This way, you can encourage guests to return when your menu isn’t discounted while also encouraging employee retention by showcasing your kitchen team’s talents and creativity.

Loyalty Program 558

Loyalty Program Online Ordering Point of Sale Customer Experience 558

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Moving to Interactive Menu Boards Speaking of dining being back – it’s back to being… different. It has its place in the restaurant industry, particularly for quick-serve experiences.

2024 508

2024 Mobile Ordering Front of House Back of House 508

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

OCTOBER 11, 2021

Whether you’re serving gourmet food in a fine dining establishment or flipping burgers next to the local university, there’s going to be an audience that works best for your business. You could adjust your menu to fit their budgets and include younger adults in your advertising. What is Niche Marketing?

Marketing 492

Marketing Food Truck Fine Dining Fast Casual 492

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Simplified Menus. Menu variety plays a substantial role in every dining experience. Health-Conscious Food Will Dominate Menus.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

OCTOBER 26, 2022

"The Menu" hits the screens next month and chefs are already dishing about the black comedy focused on fine-dining. Personally, the end goal for me is to spend more time having “fine dining” experiences and visiting Michelin star restaurants. Here are what some shared with us.

Fine Dining 442

Fine Dining Social Media Dine-in 2000 442

EATER

FEBRUARY 18, 2025

Saivar kade: Traditionally associated with vegetarian shops serving Tamil Sri Lankan fare dosas, idli, frothy milky tea the term saivar kade is now used more generally for small eateries serving affordable food. Maru The UNESCO-listed iconic Galle Fort houses a bunch of phenomenal dining spots, but Maru tops the list.

Hotels 260

Hotels Seasonal Menu Back of House Small Business 260

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 62 percent rarely or very rarely enjoy fine dining.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

OCTOBER 7, 2024

In 2025, more plant-based menu items will be appearing at an incredible rate of speed as well. More interesting for the dining public on this issue is how restaurants will rely more on premade products in 2025, which have almost zero waste and will help lower labor costs (fewer employees needed to make the products from scratch).

2025 474

2025 Loyalty Program Waste Compost 474

Culinary Cues

APRIL 23, 2023

Fine, that may be the case but let’s just see. Have you experienced the flavors and presentations of the items that may grace your menu? Can you plan a menu focused on total utilization of meat and carcass? Is this the extent of your knowledge of menu planning? I’ve been cooking for 15years now; I should be the chef.”

Seasonal Menu 520

Seasonal Menu Leadership Training Fine Dining 520

Lavu

FEBRUARY 28, 2025

POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Real-Time Updates : Adjust menus instantly for accuracy and relevance. Improves Operations : Smarter inventory and menu management.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Modern Restaurant Management

AUGUST 25, 2020

Mechanical systems should be designed to enhance the Indoor Air Quality (IAQ) of the spaces they serve. Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. Embracing Different Dining Experiences.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Culinary Cues

JANUARY 20, 2024

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity.

Fine Dining 449

Fine Dining Food Truck Back of House Pricing 449

Modern Restaurant Management

APRIL 11, 2024

In pursuit of these objectives, restaurants must reimagine dining experiences through enhanced restaurant technology, deepen their commitment to sustainability, and fine-tune their core offerings. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 473

2024 Customer Experience Compost Loyalty Program 473

EATER

MARCH 27, 2025

population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. Eater readers are a bit of an outlier here, with users being just as likely to plan a new dining experience the same day (22 percent) as a week ahead of time (21 percent).

Social Media 222

Social Media Fine Dining Online Ordering Dine-in 222

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Service with a smile is not a thing of the past.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

MAY 24, 2023

For example, the host stand was custom-built to allow for multiple people to operate the front of house simultaneously and the 3,000-bottle wine cellar rises two stories high and serves as the backdrop for the school’s wine appreciation class. This also provides a seasonal menu for the restaurant guests.

Design 419

Design Fine Dining Front of House Seasonal Menu 419

EATER

JULY 21, 2022

It’s a familiar scene: After sitting down at a table, the waiter brings you a sheet of fancy paper with the day’s menu printed in pretty fonts. There are around a dozen dishes, which can be ordered as a tasting menu or a la carte. “We But just as that information once did, the minimalist menu is disappearing.

Menu 261

Menu White Paper Dietary Restrictions Seasonal Menu 261

Modern Restaurant Management

OCTOBER 27, 2022

Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. It allows individual Dunkin’ stores to update their own hours and available menu items in real-time. Easing Customer and Employee Friction. Enabling Flexible Ordering.

Mobile Ordering 492

Mobile Ordering Online Ordering Front of House Customer Experience 492

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. 86-ing ingredients and all of the communication that comes with that process should also be managed as quickly as possible.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

JANUARY 31, 2025

Nearly two-thirds (65 percent) say they plan to increase their number of locations in 2025, and 74 percent plan to expand their menu offerings, leaning into new experiences and experimentation to power their growth. 3 For those who leave things to the last minute, searching by date and time on OpenTable will save dining heartache.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MAY 21, 2024

In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders. What’s on the Menu? Restaurants in the category should consider value pricing strategies for their beverage menu. Delivery users are less price-sensitive than customers using other sales channels.

Beverage 493

Beverage Fast Casual Seasonal Menu Customer Experience 493

Modern Restaurant Management

APRIL 29, 2022

Consumers are now looking out for restaurants that provide a fully curated vegan meal that serves everything from starters to desserts. This has led fine-dine restaurants to change their existing food menus and offer completely plant-based food dishes. The Rise of Vegan Restaurants.

Seasonal Menu 508

Seasonal Menu Beverage Sustainability Fine Dining 508

Modern Restaurant Management

APRIL 20, 2022

The 1950s saw the birth of the first idealized vending machine , an enormous construction made of metal and glass that served thousands of city-dwellers each day and night. The machine served sandwiches, wine, and coffee, and was considered a great success. This issue falls under orders from your mobile via a QR-scanned menu.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

ChowNow

MAY 16, 2025

A great dining experience starts long before someone walks through your door. 77% of diners visit a restaurants website before they dine in or order takeout or delivery. A well-designed website with updated hours, a clean menu, and high-quality images builds confidence and makes your restaurant stand out.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195