SpotOn

APRIL 10, 2024

Their commissary kitchen turned into an event space, and eventually, demand necessitated a restaurant. They’ve gained a loyal local following, who show up for their events and stay in the loop on their daily specials.   Blink and you'll miss CCK's specials, which rotate daily. There are no shortcuts.

Email Marketing 52

Email Marketing Online Ordering Travel Events 52

Modern Restaurant Management

JANUARY 3, 2024

Let’s look at some of them: relaxing with a cup of coffee ordering food home strolling with a drink in the park holding a meeting hanging out with friends in the evening going to a concert taking photos for social media. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.”

2024 204

2024 Social Media Customer Experience Events 204

7 Shifts

NOVEMBER 1, 2022

See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making. This is where special offers, newsletters, and SMS marketing can come in handy.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

OCTOBER 23, 2020

In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. These social networks don't have the capabilities your restaurant needs to become an online business. However, relying on your restaurant's Facebook page or Instagram just won't cut it.

Website Management 370

Website Management Online Ordering SEO Hiring 370

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty.

Loyalty Program 156

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 156

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. Increase online orders? One way to keep customers coming back? A great email newsletter.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Restaurant Clicks

DECEMBER 2, 2021

Group dining is easily accommodated by private rooms in Indianapolis restaurants, making the city a great location to celebrate special occasions. Mesh is a popular locale with outdoor space, and the restaurant serves modern American cuisine with various happy hour specials. Beholder offers specialized menus for private dining events.

Dine-in 117

Dine-in Specials Seasonal Menu Book 117

ChowNow

NOVEMBER 13, 2019

Saturdays in December are statistically the busiest days for all types of independent restaurants across the country, and pizzerias see their largest order sizes on key dates between Thanksgiving and New Year’s. Here are five reasons why online ordering should be a part of your restaurant’s holiday strategy.

Online Ordering 60

Online Ordering Ordering Email Marketing Seasonal Menu 60

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? What does the data show? This is good information, too.)

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

FEBRUARY 27, 2024

These errors prompted nearly half (47 percent) of all respondents to “break-up” with a business that shares inaccurate online information, opting instead for a competitor. Ensuring your online profile is as trustworthy as it is discoverable is crucial.”

Online Ordering 184

Online Ordering Consumer Goods Customer Service Customer Experience 184

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. Exploring affordable traditional marketing opportunities in your area, like event sponsorships or local ads, is also a good idea.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MARCH 29, 2024

Special Promotions and Private Events Developing promotions around high-margin items and offering your venue for private events are great ways to boost revenue, especially during slower business hours. It's about being strategic and finding creative ways to attract customers and generate additional income.

Online Ordering 106

Online Ordering Innovation Events Customer Service 106

Modern Restaurant Management

AUGUST 31, 2023

Identify Your USP and Use it to Conceptualize PR Events Identify what makes your brand stand out from the rest. You may then leverage this unique selling proposition (USP) when conceptualizing PR events. So, basically, you’re harping on your USP—which your customers love—to make your event a success.

Social Media 128

Social Media Email Marketing Influencer Events 128

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. Profile a special dish. Feature a mouthwatering photo in your email, describe what makes the dish special, and tell your guests how to order it.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 186

Loyalty Program Mobile Ordering Social Media Customer Experience 186

Modern Restaurant Management

MARCH 5, 2021

A well-designed restaurant website will help bring guests from online into your restaurant’s front door. Ordering Online. The COVID-19 pandemic has more than doubled online food ordering and delivery. If ordering online is now a major part of your business, then you want this to stand out more.

Mobile Ordering 191

Mobile Ordering Online Ordering Social Media Customer Experience 191

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. Daily specials. Event management systems.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

AUGUST 3, 2021

That means the digital experience is of the utmost importance as more consumers are accustomed to researching online, reading reviews and turning to social media for what’s new and hot in their area. Beef Up Your Online Presence. For example, one local restaurant in my area runs a week-long Maine lobster event in the summer.

Customer Experience 212

Customer Experience Email Marketing Social Media Online Ordering 212

7 Shifts

AUGUST 18, 2021

Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. List all daily specials and offers. Are your customers dining in honor of a special occasion? Engage with them online. Providing Accurate Online Information. Offer add-ons.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

AUGUST 12, 2020

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

JULY 27, 2022

The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers. With online orders comprising most of Chipotle’s business, the brand pushes loyalty by offering some items, like its quesadilla, through its digital channel only. Think creatively.

Loyalty Program 199

Loyalty Program Mobile Ordering Online Ordering Customer Experience 199

Goliath Consulting

SEPTEMBER 7, 2023

The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. Beyond basic information, include detailed menus, daily specials, and an events calendar. If a diner always orders vegan dishes, they should receive updates on vegan specials.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

The Restaurant Times

MARCH 8, 2023

Dipna Anand Co-owner Brilliant Restaurant Dipna Anand co-owns the renowned ‘Brilliant Restaurant’ in Southall, specializing in Punjabi cuisine and South Indian favorites. ’ Dipna is the brand chef for Compass group’s Punjabi food range and is now creating her own ready-meal range and special masala spices.

Specials 52

Specials 2012 Food Truck Back of House 52

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. Use Local Links : Include links to other local sites and directories to help establish your online presence in your local community. What Is Local SEO? More on this in the next topic!

SEO 198

SEO Website Management Email Marketing Online Ordering 198

Modern Restaurant Management

FEBRUARY 10, 2022

Online Menu Link. The first thing most customers want to find is your online menu. When adding your online menu, make sure that your “Order Now!” Example : “Check out our new online menu! Online Ordering Link. You can now order online for pickup or delivery using the link in our bio.”

Social Media 186

Social Media Online Ordering Seasonal Menu Email Marketing 186

Modern Restaurant Management

JUNE 12, 2023

And with climate change making extreme weather events more likely, restaurants will continue to face a higher risk of supply chain disruptions and physical property damage. Cover everything you deem necessary, from protocols for poor outdoor air quality days to evacuation routes and methods of communication for more serious events.

Kitchen Safety 88

Kitchen Safety Online Ordering Outdoor Communication 88

Cheetah

JANUARY 13, 2022

Regularly recurring personalized deals, seamless ordering, and cardless payment all help bring diners back to Starbucks again and again. . Running special promotions for members, like 1+1 deals and happy hours, or sending out Mother’s Day and birthday treats are all examples of what can be done with a basic loyalty program. .

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Modern Restaurant Management

NOVEMBER 23, 2021

They can invite guests who always order a drink to a holiday cocktail making class with the executive chef, recommend a seasonal dessert based on a guest’s tastes, or build a deeper rapport by acknowledging a couple who always visits around a special holiday. For example, have a guest that always orders dessert when they dine in?

Loyalty Program 186

Loyalty Program Email Marketing Customer Experience Seasonal Menu 186

Modern Restaurant Management

JANUARY 24, 2022

Whether it’s stringing colored lights at a backyard barbecue, lining a walkway with luminaries, or creating a relaxing, mood-setting playlist to set the tone, it’s those little touches that make guests feel special, welcomed, and cared for. Others have made it a lifestyle to order in and have meals delivered to wherever they are.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

ChowNow

FEBRUARY 27, 2024

To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. For example, restaurants can get a premium website built by our experts and optimized for ordering as part of ChowNow Pro. CREATE YOUR OWN ORDERING APP Yes, you read that correctly. Learn more.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

MAY 14, 2020

Ensuring a positive digital customer experience entails optimizing various channels and technological infrastructure to improve how customers navigate a restaurant’s online persona. And with economic uncertainty looming, many consumers are ordering out less frequently and cooking at home more.

Customer Experience 221

Customer Experience Online Ordering Social Media Mobile Ordering 221

Modern Restaurant Management

AUGUST 3, 2022

David Portalatin, NPD Food Industry Advisor and author of Eating Patterns in America, said there are three ways consumers are responding higher menu prices: they trade down to lower-priced items; cut back on the number of items ordered; or reduce restaurant visits altogether. Increase in specials and promos.

Social Media 177

Social Media Loyalty Program Online Ordering Pricing 177

The Rail

NOVEMBER 11, 2022

Consider giving a discount or a voucher to people who bring donations to help the event succeed. Planning a charity event where a percentage of the profit goes to a nonprofit is a good way to boost business and be able to donate to a cause. Host Events for Local Businesses. Participate in local events and festivals.

Social Media 105

Social Media Events Online Ordering Consumer Goods 105

Modern Restaurant Management

SEPTEMBER 26, 2023

is the second-largest online food delivery market​ and generated an estimated $218B in revenue in 2022. Situations where workers are kicked off platforms for reasons like saying no to too many orders or facing delays that aren't their fault are now looked at more closely.

Delivery 193

Delivery Food Consumer Goods Food Order 193

Modern Restaurant Management

MAY 5, 2022

It’s expected to be a happy Mother’s Day for restaurants this year as nearly half of Americans plan to dine out or order food from local restaurants, according to new research from the National Restaurant Association. In addition, 18 percent of consumers plan to order takeout or delivery. Get the full survey results here.

Fine Dining 165

Fine Dining Online Ordering Dine-in 2021 165

Modern Restaurant Management

NOVEMBER 19, 2020

In fact, as digital platforms have become more prominent during the pandemic for ordering takeout and delivery, restaurants can use the time their customers spend on their smart phones to their advantage. The Customer Online Journey Needs to be at the Forefront.

Social Media 212

Social Media Online Ordering Coupons Advertising 212

A Wine Story

SEPTEMBER 21, 2020

Man Ordering Wine Online - Wine Business Trends. They covered wine business trends that included online purchases, as well as new packaging for wine. Buying Wine Online. We see how this online retailer instantly suggests “also bought” or “similar to” items for our perusal. Wine Business Trends Selling Wine Online.

Webinar 204

Webinar Website Management Online Ordering Customer Experience 204