Modern Restaurant Management

JULY 27, 2022

The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers. The COVID-19 pandemic prompted chains to create, improve upon and increase mobile app and loyalty program adoptions, aligning customers’ shifting preferences toward safety.

Loyalty Program 203

Loyalty Program Mobile Ordering Online Ordering Customer Experience 203

Goliath Consulting

SEPTEMBER 7, 2023

The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. Beyond basic information, include detailed menus, daily specials, and an events calendar. If a diner always orders vegan dishes, they should receive updates on vegan specials.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 27, 2024

These errors prompted nearly half (47 percent) of all respondents to “break-up” with a business that shares inaccurate online information, opting instead for a competitor. Ensuring your online profile is as trustworthy as it is discoverable is crucial.”

Online Ordering 188

Online Ordering Consumer Goods Customer Service Customer Experience 188

Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. million members, all driven through their mobile app. But no one forgets their mobile phone. They have roughly 14.2

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Daily specials. Event management systems.

Technology 147

Technology Front of House Back of House Online Ordering 147

ChowNow

NOVEMBER 13, 2019

Saturdays in December are statistically the busiest days for all types of independent restaurants across the country, and pizzerias see their largest order sizes on key dates between Thanksgiving and New Year’s. Here are five reasons why online ordering should be a part of your restaurant’s holiday strategy.

Online Ordering 60

Online Ordering Ordering Email Marketing Seasonal Menu 60

Modern Restaurant Management

MAY 14, 2020

Ensuring a positive digital customer experience entails optimizing various channels and technological infrastructure to improve how customers navigate a restaurant’s online persona. And with economic uncertainty looming, many consumers are ordering out less frequently and cooking at home more.

Customer Experience 223

Customer Experience Online Ordering Social Media Mobile Ordering 223

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

ChowNow

MARCH 8, 2022

I don’t know about you, but the discount code “123get50percent0FF456” wouldn’t necessarily have me reaching for my phone to place an order. If there is a popular event coming up in your community or a trending topic that relates to your business, jump on it before it’s too late. Does your restaurant have a mobile ordering app ?

Mobile Ordering 148

Mobile Ordering Online Ordering Demo Customer Service 148

Restaurant Engine

DECEMBER 28, 2022

After your location and hours, the most important feature on your website is your online menu. According to one study , about 80% of diners visit a restaurant’s website before deciding to dine in or order takeout. Using a pdf menu means that mobile visitors will have a hard time viewing your menu on their cell phones.

Mobile Ordering 105

Mobile Ordering Online Ordering Customer Experience Customer Service 105

Restaurant365

MARCH 13, 2020

In an unprecedented turn of events, the NBA and NHL have suspended the remainder of their seasons and MLB has suspended spring training and will almost certainly delay the start of the 2020 regular season. Throughout the country, trade show and conference organizers are assessing whether their events should be postponed or cancelled.

Mobile Ordering 167

Mobile Ordering Online Ordering Food Order Events 167

Cheetah

APRIL 26, 2021

In this article, we look at the new delivery trends that are already taking over the food truck industry and how to choose the one that’s right for your mobile eatery business. Most of the 26,200 trucks relied on lunch crowds and special events for their bread and butter. The Rise of Food Truck Delivery and Order Ahead.

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

The Rail

NOVEMBER 10, 2023

For example, using a campaign type like Google Performance Max can help you utilize Google's machine learning to optimize your campaigns across all Google ad inventories, ensuring you reach potential diners wherever they are online. Optimize for Mobile Users A significant chunk of users searches for restaurants on mobile devices.

Advertising 59

Advertising Loyalty Program Email Marketing Mobile Ordering 59

The Rail

MARCH 21, 2023

By scanning the code, customers can access the restaurant's digital menu and place orders without physical contact or interaction with staff. QR codes in menu stands can also be used to promote specials, deals, and events, providing an additional marketing opportunity for restaurants.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

APRIL 13, 2021

Luckily that’s easier today with mobile advertising and restaurant owners should consider embracing this modern technology to market their business effectively. One of the most personal forms of mobile marketing, targeting based on location, has two main strategies every restaurant owner should be aware of.

Advertising 196

Advertising Mobile Ordering Website Management Customer Service 196

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. The first thing you’re going to do is search online for a place that meets these criteria, right? A strong online brand isn’t just a nice-to-have—it’s a necessity.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Modern Restaurant Management

MAY 28, 2021

While we do live in a mobile world where smartphone pictures have become the norm, professional photography is still needed for restaurants. Spearheading promotional events. You don’t want to “fool” your customers by making an item into something they won’t receive when they order. Managing SEO.

Social Media 218

Social Media Website Management Mobile Ordering SEO 218

The Restaurant Times

AUGUST 17, 2021

They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. The orders are instantly accepted and sent to the kitchen. Customize The Menu. to their dishes.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Bar POS systems can cost anywhere from $49 to $200 per month. Your servers might have tablets taking orders tableside or your customers use kiosks to take orders at the bar.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

NOVEMBER 20, 2019

According to Statista , at the start of 2018, there were 86,630 registered/recorded enterprises in the restaurant and mobile foodservice industry in the United Kingdom. If you own one of these enterprises, you have probably spent a lot of time wondering how you can outshine your competitors, especially online. Not everyone has this.

Social Media 134

Social Media Mobile Ordering Influencer Online Ordering 134

Ken Burgin

JULY 17, 2022

Create special deals to fill less popular times: these could be Sunday to Wednesday, or late November. People expect to pay online, and get annoyed if it’s not available. What about a special bonus for people who give 100% all through December? What about a special bonus for people who give 100% all through December?

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Modern Restaurant Management

JUNE 4, 2021

Search engines rank the most relevant results first and the average organic click-through rate (CTR) the very top Google mobile search result gets is 26.9 Restaurants can also their GMB page to engage with customers, highlighting special offers and discounts, publicizing events and promoting new menu offerings.

SEO 231

SEO Website Management Online Ordering Mobile Ordering 231

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Responding to online reviews.

2020 189

2020 Website Management Online Ordering Point of Sale 189

Lavu

NOVEMBER 27, 2019

A Mobile Point-of-Sale System. Using a specialized Food Truck POS system is a no-brainer. Mobility is central to a food truck business, and your point of sale should support that. Space, ease, and cost are not the only reasons why many food truck owners are opting for a mobile POS system: . Where are you now?

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

Open for Business

JUNE 27, 2023

You can track customer spending and rewards with a physical record like a punch card, in a mobile app, or through your restaurant’s POS system. Some restaurants structure loyalty programs as paid memberships that give guests VIP treatment, special event invites, or other exclusive perks.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Cheetah

SEPTEMBER 9, 2019

In this third and final part of the guide we’ll walk you through the final steps of creating a memorable concept, getting people talking about your brand and other ways to make your mobile kitchen stand out from the crowd. Create a Solid, Memorable Concept Getting customers to talk about your brand is a powerful strategy for organic growth.

Food Truck 108

Food Truck Mobile Ordering Food Social Media 108

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Mad Mobile

MARCH 8, 2024

In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor. Your team needs to have a clear view of orders coming in so they can fulfill them accurately.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Cheetah

JANUARY 27, 2022

Many digital marketing agencies provide website design and maintenance, engaging social media content, and online interaction with patrons. Compatibility – The site should be compatible with all mobile devices, even the older ones. Leveraging Online Reviews. The solution is outsourcing.

Social Media 78

Social Media 2022 Website Management Online Ordering 78

Next Restaurants

SEPTEMBER 3, 2020

Optimize Your Restaurant’s Website for Mobile Access. Failure to fully optimize a website for mobile access is one of the biggest mistakes a web designer can do when it comes to eCommerce presentation. Mobile access recently overtook the computer and that gap is only going to grow as the years roll by. Simple Website Navigation.

Design 179

Design Loyalty Program Mobile Ordering Online Ordering 179

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Make sure your online presence is locked in.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Ken Burgin

FEBRUARY 8, 2022

QR Coder Ordering at the Table – Me&U, Mr Yum, OrderUp and Bopple are popular choices, dynamically linked to your menu so that they always show what’s available. Scan the QR Code or tap on the order disc for an NFT connection to the app. With pay systems enabled, just order with the app and double click to pay – easy.

Mobile Ordering 60

Mobile Ordering Merchandise Online Ordering Point of Sale 60

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Restaurant365

MARCH 25, 2020

Promote your delivery service through your mobile app and email lists, especially if your restaurant is not known for delivery and takeout. If your current budget allows it, promote your delivery and takeout service online through social media ads and remarketing ads. ” Require that takeout be ordered and paid online.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Cheetah

SEPTEMBER 9, 2019

In this third and final part of the guide we’ll walk you through the final steps of creating a memorable concept, getting people talking about your brand and other ways to make your mobile kitchen stand out from the crowd. Create a Solid, Memorable Concept Getting customers to talk about your brand is a powerful strategy for organic growth.

Food Truck 92

Food Truck Mobile Ordering Food Social Media 92