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Aside from all these cons, one of the biggest cons of self-delivery is needing labor to manage and run this new part of your business to set up the next section Converting your staff to in-house delivery drivers One solution to contain the cost of self-delivery is to convert your FOH to your restaurant’s delivery drivers.
How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? How do you maintain smooth communication between FOH and BOH staff? As a restaurant manager, how do you prepare your team for special events or holiday rushes?
1 Set goals for the event ?? Having a specific goal will help you plan out your budget, labor needs, marketing strategy, messaging, and organization before the event. Plan your menu To maximize the exclusivity of the event, plan a limited-time, reduced menu to showcase new dishes in your restaurant. Mel Bensky, @tastethesix.
Staff Your restaurant staff, especially those assigned to the FOH, play a critical role in keeping your customers happy as they eat in your establishment. In case you have big events, you can send a group announcement to your staff using 7shifts.
By customizing menus based on a local sporting event, time of day and even the weather, digital screens can suggest items to add to orders or promote high-margin combo meals just when consumers are hungriest. Source More Smartly by Linking FOH to the BOH. AI and digital technology aren’t just for the front of house.
Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers.
You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. So, what data should you be tracking around your FOH?
It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. While restaurant data helps you predict your sales, out-of-the-ordinary scenarios like weather or special events can result in your restaurant being busier or slower than you had expected. Always Have On-Call Employees.
These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. You’ll be able to play around with new menu ideas, test new marketing strategies, or even plan community events.
Immediate Changes at Your Fingertips With Squirrel 11, changes made at FOH on the POS take effect immediately, allowing you to adapt to any situation on the fly. It’s not only faster, but also easier to make adjustments at the front of house (FOH) on the POS rather than to retreat to the office and use Squirrel Back Office.
Down in Nashville, Mary Pillow Thompson, the founder of the local restaurant hiring platform Foh&boh, has seen a similar movement. That’s partly because the once-busy events business remains closed, and partly because summer is the off-season in Palm Beach. There will be a lot of shifting around,” she says.
Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.
Your restaurant server closing template has customizable checklists for FOH, BOH, and other departments to help you stay more organized and keep everyone in the loop. By sending out your restaurant server closing template to your team members before they start their shift, they will know exactly what’s expected of them.
Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Restaurants will now need to juggle multiple alternative revenue paths: CPG development, dark kitchens, pop ups, events and more. The sleeping giant is virtual kitchens.
Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Create a social media contest to let fans compete for an invitation to the event. Do you have takeout packaging in stock? Do you have accounts on online ordering sites like GrubHub and Uber Eats?
is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences. Is this the year you’ll be investing in FOH or BOH technology? What about the moment they leave your restaurant? And let’s face it — you get to sleep at night!
Additionally, tailor your ad messaging for these uncertain times so that your customers know these are fresh ads reflecting your current operating model, e.g., “We know Taco Tuesday is a family staple, but even though you can’t dine in, make it an event at home.” ” Require that takeout be ordered and paid online.
Outfit pieces: Scrubs Allergy mask (optional) Stethoscope Lab coat Chef Flip FOH with BOH and put on your best chef’s hat, coat, or apron! Just stay away from the clipboard or extra accessories, as they’ll likely get in the way on the floor. Are you ready to hit the floor with your new Halloween costume and rake in extra tips this Halloween?
To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Did you overhear that a table was celebrating a special event? Did you overhear the table was celebrating a special event? How to Answer.
These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. You’ll be able to play around with new menu ideas, test new marketing strategies, or even plan community events.
It makes sense to locate this next to the kitchen in the FOH area to ensure food is packed up and out the door as quickly as possible after it leaves the kitchen. For example, if you get more orders for delivery on rainy days or during major televised events like the Super Bowl or the Oscars. Create an order packing area.
Workforce data: tracking trends for FOH and BOH staff. Front-of-house (FOH) workers are customer-facing, such as restaurant servers, bartenders and hosts. fewer FOH employees. The food is the main event, so tracking what guests are saying about it is a no-brainer. At BBI, workforce intelligence is broken out by role.
As the FOH staff spends the most time with the customers, they will naturally be hearing direct feedback from customers. Post pictures or videos of menu items, new decor, and create a teaser for the reopening event. Feedback from your team can be of immense help in shaping your rebranding strategy.
is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences. Is this the year you’ll be investing in FOH or BOH technology? What about the moment they leave your restaurant? And let’s face it — you get to sleep at night!
Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. Tips For Restaurant Social Media Marketing. 1) Hire A Restaurant Social Media Marketing Manager. 6) Perfect Your Photos.
In the final session of the event, Mr. Ashwin Mocherla, a young and dynamic entrepreneur, who is the founder of Thick Shake Factory, and also the Asia Recipient of Forbes ‘30 under 30 ’ revealed the lesser-known facts and secrets that lead to the growth of the cloud kitchen business in India. The post POSist Mixer South India Chapter 1.0:
The Joseph Decuis website reminds visitors that a special event is more memorable when celebrated in an exceptional location. If your restaurant can handle it, mention that special events are welcome and tell website visitors how you can make that event the best it can be. Source: TacoBell.com. Source: PastariaStl.com.
Buy or replace back of house (BOH) and front of house (FOH) equipment. Recover after a major disaster or event hit the business. Make payments to employees, from managers to dishwashers. Install and maintain a restaurant POS system. Restock food, drinks, ingredients, cleaning supplies, alcohol, and more.
But without a proper employee handbook and the fixed sequence of activities and events that characterize a formal restaurant onboarding procedure, you reduce your chances of getting your new hires off on the right foot. Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu.
Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. For hiring platforms like foh&boh, the name of the game was volume, volume, volume. This is due to market availability.
In other words, it provides a snapshot of day to day events and what they mean financially. By showing both the FOH and BOH variable cost to sales ratio, you can determine whether you are under- or over-staffing your restaurant.
However, while you can adjust your food cost, optimizing your food cost isn’t a one-time event. While the focus for food waste reduction usually lies with the back of house (BOH), a significant amount of food waste can also come from front of house (FOH) errors. Train Staff to Reduce Errors.
With the growing interest of restaurant owners, innovators, and entrepreneurs in the cloud kitchen industry, there have been multiple fundraising events by cloud kitchens worldwide. Mentioned below are some profitable lessons to learn from the cloud kitchen model in the UAE. . Lower Operational Costs . ft traditional restaurant. .
You can schedule updates for happy hour or special events to capitalize on the boost in traffic. Seasonal and event-based menu adaptations Changing your menu and prices based on special events and seasons is simple with a tablet-based digital menu. We think this is a missed opportunity!
Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech.
Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. Your PAR levels change according to the day of the week, menu modifications, and other variables like weather or events. That’s why it’s wise to have a dynamic PAR.
Create a dedicated franchise program page on your website, include it in your social media strategy, and attend relevant tradeshows and networking events. Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. Organic marketing is priceless!
Streamlined, easy to access, and loaded with the info your BoH staff needs for prep and everything your FoH staff needs to make the sale and answer customer questions. This is your recipe in Apicbase: A clear overview of everything you need to know about a recipe. I’ll first tackle the ingredient and sub-recipes section for clarity.
Strengthen the bonds between your employees with regular team-building activities such as family meals or after-hours events. Facilitate team bonding: Many restaurant employees cite their co-workers as one of the best parts of their job. Offer Higher Wages.
If sales don't differ too much from the rest of the year, your restaurant might not need much extra consideration for staffing outside special events. Are there any events that have special staffing needs? Finally, before building a holiday schedule, your restaurant needs a plan for its restaurant events program.
Technology moves from a tool of convenience, to a safety requirement in stadiums and arenas – In the past, technologies that analyzed and reported the length of lines at restrooms and concessions stands were a convenience – a nice perk to keep fans from missing too much of the event. Jerry Abiog, Co-Founder/CMO Standard Insights.
20% for regular service and 22% for contracted events. Getting buy-in from FOH staff is crucial, especially servers. There are advantages and disadvantages to using each method: Pros Cons Service Charge Guaranteed percentage for every cover More control over how money is used for staff (e.g., What prompted the change? of their sales.
20% for regular service and 22% for contracted events. Getting buy-in from FOH staff is crucial, especially servers. There are advantages and disadvantages to using each method: Pros Cons Service Charge Guaranteed percentage for every cover More control over how money is used for staff (e.g., What prompted the change? of their sales.
Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Patrick's Day remains a crucial event for beverage suppliers and operators, particularly in cities with rich Irish heritage like Chicago and Boston.
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