Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

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Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

JULY 28, 2022

How the customer prefers to order (for delivery, for pick-up or to dine-in). You need to find the fine line between collecting the information you need and respecting your customers’ privacy. Online Table Reservation Systems. Which of your locations the customer orders from most. What the customer orders. POS System.

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Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

Modern Restaurant Management

MAY 21, 2020

If your customers expect you to offer a fine dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. Keep customers from congregating in waiting areas by adopting a reservations-only business model. Enlighten Guests on How You Provide a Safe Dining Experience.

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Social Media Food Safety Cash Management Kitchen Safety 539

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps. Managing reservations and walk-in traffic can be one of the trickiest parts of running a restaurant.

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2025 Loyalty Program Mobile Ordering Online Ordering 195

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.

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Seating Mobile Ordering Customer Service Customer Experience 140

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. Make reservations. For restaurants that accept reservations, reserve. How far in advance you’ll want to reserve depends on the restaurant.

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Fine Dining Reservations Seating Online Ordering 300

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Casual and fine dining restaurants offer different menus and experiences to guests and require different expertise and operational knowledge for success. Fine dining concepts don't have to be formal.

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7 Shifts

DECEMBER 18, 2023

Reservation tracking If your restaurant accepts reservations, you’ll need a tracking tool to manage them. Reservation-tracking tools allow customers to make and edit reservations online. Your team can also adjust reservations directly. Leading reservation-tracking apps include OpenTable, Tock, and Resy.

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Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

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Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. For Gen Z in particular, easy online ordering and the use of social media as a restaurant discovery tool have become the norm.

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Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

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Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

JULY 11, 2022

at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. That happens minutes after reservations open at 9 a.m. From what she’s seeing, the reservations in the city are more in demand now than they were even in 2019. Lucia Pham /Eater. each day, explains Freeman.

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Front of House Reservations Fine Dining Back of House 245

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture. Hy’s Steakhouse.

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Back of House Fine Dining 2011 Dine-in 318

7 Shifts

AUGUST 26, 2024

62% of consumers use the search engine to find restaurants, while 51% cite it as the best tool to get more information on a dining establishment, so you should maximize your online presence. When someone types "best dining spots near me" into Google, they're looking for a place to eat right now. That's where Google Ads comes in.

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Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

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Serving White Paper Food Recycling 517

7 Shifts

AUGUST 12, 2020

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

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Marketing 2020 SEO Loyalty Program 418

EATER

FEBRUARY 28, 2022

NFT restaurants are dining clubs for the metaverse. A hard-to-get reservation is simply a record for access to a table, and getting tables at in-demand restaurants has become a valuable commodity, so much so that finance bros recently tried to create a secondary market for them. But also sometimes IRL.

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Fine Dining Dine-in Customer Experience Food Supply 345

The Restaurant Group

APRIL 12, 2025

How It Works in the Restaurant Business In the restaurant biz, influencers share their dining experiences, spotlighting your culinary delights to their audience. Will you offer free meals, host events, or provide exclusive discounts? Fine Dining Spot’s Influencer Tasting Event : Created buzz around a new menu launch.

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EATER

JULY 3, 2024

Experiencing the eponymous bo ssam at Momofuku Ssäm Bar was the kind of dining event you put on your bucket list as soon as the New York City restaurant opened in 2006. Much like getting a reservation at the original Ssäm Bar, this proved to be quite an undertaking. No reservations required. Reserve the cooking liquid.

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Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Dining During COVID. Yelp's Economic Impact Report.

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2020 Travel Food Safety Consumer Goods 450

Goliath Consulting

APRIL 28, 2022

However, hybrid restaurants allow for restaurant owners to use multi-functional furniture and dividers to separate their market and dining area as they please. This can also be used depending on the time of day, group size, event, and more. For example, restaurants can combine the experience of fine dining with fast-casual.

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Restaurant Clicks

NOVEMBER 19, 2021

The need for private dining for small to large groups is vital in a city the size of Jacksonville. Restaurants with private dining spaces are great places to hold events and celebrate special occasions or work parties. We have compiled a comprehensive list of the seventeen best private dining rooms in Jacksonville, Florida.

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Dine-in Seasonal Menu Website Management Reservations 140

EATER

MAY 2, 2023

Almost three years later, Sonny’s social media manager and event coordinator Alanna Reeves says the wine club has over 100 members, and has grown to include in-person wine tastings. That could mean waived fees for wine tastings, discounts for members, early access to reservations, and other perks. per month, P.F. Chang’s.” “We

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Loyalty Program Social Media Customer Service 2022 250

Restaurant Clicks

DECEMBER 18, 2021

With so many excellent restaurants, all guaranteed to please, finding the best place for a private event is no easy task. Citizen Public House is an excellent location for any dinner event. Make a Reservation. FnB is a classic location for private events. Make a Reservation. FnB Restaurant. VIRTU Honest Craft.

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Fine Dining Front of House Seasonal Menu Website Management 128

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Talk about things like foot traffic, day-parts, local events, and what that part of the city looks like in the future. Here is where you'll want to give investors an overview of your business.

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Point of Sale Back of House Document Download 397

EATER

DECEMBER 6, 2022

Capital-T Trends have had the space to take root as customers crowded into dining rooms and traveled around the country, bringing their excited energy with them to red-sauce Italian joints, vibey supper club-inspired spots, and so many pop-ups turned full-fledged restaurants. Hillary Dixler Canavan. Nashville, Tennessee. Danielle Del Valle.

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2022 Fine Dining Dine-in Food Truck 246

7 Shifts

JULY 20, 2024

Through regular posts, you can remind people of your menu, special deals, and events you’re hosting. Helps you understand customer preferences Social media is a straightforward way to learn what dishes, deals, or events excite your audience. You can even use social media polls to ask customers about their preferences directly.

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EATER

DECEMBER 15, 2021

You were just given a generic list of suggestions for dining options, straddling a line between ludicrously expensive and horribly grim.”. The dining room at Ruinart. “There was always a gift shop with ice buckets and t-shirts for sale. If you were a tourist, you were never invited for lunch or dinner. Perrier-Jouët. Brunch at Ruinart.

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Back of House Tourism Hotels Vineyard 284

Restaurant Clicks

DECEMBER 6, 2021

Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation. Under the creative direction of Chef Brian Howard, Sparrow + Wolf seamlessly melds Old World cooking methods with New American creativity in a beautiful and unique dining space that is both modern and natural. Make a Reservation.

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Fine Dining Reservations Hotels Seasonal Menu 147

7 Shifts

JUNE 16, 2024

Some uses for a poster include promoting a new item on your menu, hosting an event, or offering a "buy one, take one" promotion. For instance, millennials dine out an average of 241 times yearly. Offering event spaces can help your restaurant attract more customers and increase revenue, especially during off-seasons.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Lavu

APRIL 4, 2025

favorite dishes, dining frequency). Tools like Lavu let you track responses and fine-tune your campaigns. For instance, AI can identify customers who often dine out on weekends and send them customized offers at just the right time. Segment Customers : Group customers by behavior, preferences, or occasions (e.g.,

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

EATER

AUGUST 10, 2022

Somewhere between “Dora the Explorer” and “No Reservations,” Sarah Thomas’s book series “Kalamata’s Kitchen” introduces kids to global cultures through food In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Sarah Thomas, author of Kalamata’s Kitchen.

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7 Shifts

DECEMBER 18, 2023

Reservation tracking If your restaurant accepts reservations, you’ll need a tracking tool to manage them. Reservation-tracking tools allow customers to make and edit reservations online. Your team can also adjust reservations directly. Leading reservation-tracking apps include OpenTable, Tock, and Resy.

Management 195

Management Management Email Marketing Point of Sale 195

EATER

APRIL 28, 2022

These groups left a legacy of no-nonsense dining, but those traditions have trickled down into plenty of fun quintessential dishes. While you will find some fine dining options, most spots lean casual. Events include a parade and pasty-eating contest, and lots of local businesses show up each year to sell their own renditions.

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Back of House Fine Dining Brewery Small Business 246

7 Shifts

AUGUST 16, 2024

As a host, you learn to manage reservations and seating arrangements, while a line cook position gives you insight into kitchen operations. Start by attending industry events, such as food expos, restaurant association meetings, and hospitality conferences. Attending these events helps you learn from experts.

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Management Management 2024 Leadership 195

7 Shifts

NOVEMBER 1, 2022

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Or maybe it's unique to your area—like being the only fine dining spot in town. Do they prefer takeout or dine-in? Here are a few things to get right: Create a mission statement.

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Seating Email Marketing Marketing SEO 221

Restaurant Clicks

OCTOBER 13, 2021

To help with your search for the best steak restaurants in Phoenix, Arizona, I have compiled a list of dining options. Locals know Durant’s as the place where you enter through the famous back kitchen door for classic steakhouse dining. If you love sitting near a cozy fireplace, then choose to take a seat at their patio dining area.

Fine Dining 142

Fine Dining Back of House Website Management Reservations 142