Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 216

Employee Relations Customer Experience Communication Training 216

Modern Restaurant Management

NOVEMBER 2, 2023

Shaw is a food safety specialist, podcaster, founder of Savvy Food Safety, co-founder of My Trusted Source, and an entrepreneur, author, and speaker who spent 30+ years working in the foodservice industry. Having written over 300 articles for national trade magazines, I am often asked about industry-related topics.

Kitchen Safety 186

Kitchen Safety Food Safety Allergens Employee Relations 186

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Make food safety and customer reassurance a priority to create a brand that customers (and employees) trust and support.

Kitchen Safety 208

Kitchen Safety Food Safety Audits Food 208

7 Shifts

JANUARY 7, 2020

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. We’re giving you the scoop on why you should care about employee engagement and how you can track it, and sharing tips for how to use this data to gamify staff performance and boost engagement.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Culinary Cues

JULY 31, 2023

I felt it was time to refresh, modify, and re-emphasize the rules and make them relatable to the current climate we all work in. Maybe, they are even worthy of a place in your employee manual or at least as a talking point during new employee orientation. Anyway – use as you see fit. It will pay off!

Kitchen Safety 324

Kitchen Safety Back of House Front of House Food Safety 324

Modern Restaurant Management

FEBRUARY 19, 2020

But, declining rates of retirement savings and employees’ need for continuing healthcare are also major drivers in employees working into their later years. In the restaurant industry, Older adults have been the fastest-growing cohort of employees , according to the National Restaurant Association. Performance Management.

Employee Relations 145

Employee Relations Training 2007 Customer Experience 145

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. That may not be true.

2023 120

2023 2024 Insurance Employee Relations 120

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Modern Restaurant Management

OCTOBER 19, 2020

” Restaurant employees would practice proper protocols behind the scenes: cooking foods to proper temperatures, avoiding cross-contamination, washing hands and equipment, etc. When consumers venture out to restaurants, they want to see tables separated by at least 6 feet, employees cleaning constantly, and everyone wearing masks onsite.

Food Safety 207

Food Safety Food Employee Relations Consumer Goods 207

Modern Restaurant Management

DECEMBER 8, 2023

These applications are numerous, but generally fall into one of four categories: Supply chain optimization Decision models Personnel-related applications (e.g., training, scheduling), and Demand predictions What are the new cybersecurity challenges that result from the adoption of A.I.? in the restaurant industry. With generative A.I.,

Front of House 114

Front of House Back of House Employee Relations Supplies 114

7 Shifts

AUGUST 26, 2019

Unhappy customers because employees are likely making more mistakes than usual. Hire skilled kitchen staff and train them. Trained kitchen staff who communicate and work well together will deliver food promptly. Ensure waiters are well-trained. A tense atmosphere. Reduced revenue and profits.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

JANUARY 16, 2024

Within weeks, his corporation declared bankruptcy, leaving 500 employees wondering if they would keep a job and putting $30 million dollars of sale volume at risk for the brand. Sole operators should identify a clear chain of command with trained team members to step into required roles.

2030 178

2030 Franchise Franchising Employee Relations 178

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|? Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Culinary Cues

JANUARY 11, 2020

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. But, the most effective way to improve this connection with employees is to communicate through storytelling.

Communication 310

Communication Leadership Employee Relations Entertainment 310

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

DECEMBER 14, 2021

Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. Here's a summary of what to expect and what restaurants can do to stay ahead.

2022 199

2022 Employee Relations Outdoor Fast Casual 199

Restaurant365

SEPTEMBER 10, 2021

The data from inventory management can help you place more accurate orders, calculate exact food costs, make informed menu changes, and address potential sources of food waste. Generally, the more frequently you count inventory, the better it can inform your ordering and other food-related decisions. Make CoGS review a daily routine.

Inventory 138

Inventory Management Management Point of Sale 138

Modern Restaurant Management

AUGUST 25, 2020

Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19. Good mechanical design starts with ventilation, filtration and proper airflow relation. Restaurants will need to revamp their training process, create more robust development and growth programs, and offer valuable employee perks.

Design 209

Design Guest Recovery Consumer Goods Fine Dining 209

Modern Restaurant Management

JUNE 8, 2020

Investigating recommended guidelines from various sources may seem overwhelming, but you will quickly notice significant overlap. Employee well-being. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Update existing policies to accommodate: Social distancing.

FOH 182

FOH BOH Front of House Employee Relations 182

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Modern Restaurant Management

SEPTEMBER 9, 2020

Following government recommendations is always required but going the extra mile by providing a positive culture with purpose can help your employees feel more invested in protecting customers and your business. When employees feel safe, informed, and engaged, then customers will feel safe. Increase Self-Assessments at Every Location.

Management 186

Management Management Food Safety Audits 186

Bingage

MAY 28, 2020

Related Read: Everything you should know about Cloud Kitchen Business Model. People think that food from outside can cause of spreading the virus, However, According to a report by WHO, Cooked food is not a source of COVID-19. Don’t allow employees who aren’t feeling well. Provide Extra training.

Delivery 98

Delivery Online Ordering Employee Relations Kitchen Safety 98

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. The same goes for providing career advice and training. Know Your Product Costs.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. The same goes for providing career advice and training. Know Your Product Costs.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 183

Healthcare Employee Relations Online Ordering Customer Service 183

7 Shifts

AUGUST 20, 2020

Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect. Before they can punch in, my staff has to go through the app and check everything off [the Employee Health Check], and it sends the notification to me.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Perfect Daily Grind

APRIL 23, 2023

However, at the same time, a director of coffee is usually also in charge of sourcing and purchasing green coffee, as well as staff training and team leadership. Head roasters can also consider green coffee buying, which primarily focuses on sourcing and buying green coffee. What does a head roaster do?

Equipment 148

Equipment Education Sourcing Employee Relations 148

Restaurant Engine

AUGUST 9, 2023

Tip #1: Treat Your Employees Well While this may not be the first thing that pops into your mind, it is one of the most important things you can do to level up your restaurant. According to the Harvard Business Review (and many others), engaged, happy employees are the secret to your success. Have employee events.

Compost 52

Compost Recycling Website Management Employee Relations 52

Modern Restaurant Management

OCTOBER 4, 2023

Source talent through a compelling job description in the right channels. Another effective method to build a robust talent pipeline is through employee referral programs. Encouraging employees to refer qualified candidates from their networks can yield great results. Optimize your screening process.

Recruiting 88

Recruiting Hiring Employee Relations Technology 88

Open for Business

FEBRUARY 29, 2024

Keep all of your finalized documents in a centralized location Some permits and licenses will need to be posted in a place where they are visible to guests and employees, and others will need to be kept on site and presented to inspectors before and after you open. The ones that appear twice are permits, licenses, or proofs of inspection.

License 78

License Certification Kitchen Safety Food Safety 78

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Published: 2009 ?? Author: Danny Meyer ??

Book 370

Book Management Management Restaurant Law 370

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The diverse nature of the job requires a restaurant manager to have a learning mindset and share new insights with the management and employees. . Hiring And Training The Staff.

Operations 52

Operations Management Management Front of House 52

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. Are there opportunities for further training, or to attend workshops and events? What training and induction processes are in place for new staff?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

EATER

NOVEMBER 22, 2023

Even the substrata of tapers contains multitudes: There are the hand-dipped tapers, the beeswax tapers, the small-batch tapers, the tapers made with paraffin wax (which is the majority of candles) versus soy wax versus stearin, which is a natural wax derived from animal and plant sources. It’s very difficult to do well,” he explains.

Point of Sale 87

Point of Sale Social Media Employee Relations Small Business 87