Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. To master the process, consider these tips to recruit and retain long-term employees.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

7 Shifts

MAY 15, 2020

After months of lockdown, many states and provinces across the US and Canada have begun rolling out their reopening plans to start getting people back to work in the new normal. Some Alaskan regions may have their own provisions around employee health screenings. CFCs when employees are in direct contact with customers or the public.

Document 347

Document Employee Relations Reference Travel 347

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Time to break that out again. Food cost percentage. Prime costs.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people!

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. I was fresh out of university. We opened the store when I was 22 years old. My partner was really into baking.

Operations 370

Operations Book Communication Small Business 370

Modern Restaurant Management

JANUARY 7, 2021

Every restaurant business needs some form of an employee handbook. It should serve as a guide for your employees to reference on an ongoing basis. Sick leave policies and PTO are among the employee handbook items that may need to be changed this year. You can codify what works into a policy moving forward.

Employee Relations 207

Employee Relations Restaurant Law Information Reference 207

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Enter the restaurant employee handbook.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. Unfortunately, there are those who are taking the situation to the extreme and even those who are simply being outright rude or inappropriate. This type of behavior is troubling, to say the least. Why Patrons Are Restless.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come.

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Perfect Daily Grind

MARCH 15, 2023

Why are Starbucks employees unionising in the US? In 1985, employees at the Seattle roastery and warehouse, as well as workers at some of the city’s coffee shops, first voted to unionise with the United Food and Commercial Workers (UFCW) Local 1001. Read on to learn more. Pro-union workers have not been shy about these efforts.

Employee Relations 157

Employee Relations 2023 2022 2004 157

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 139

Leadership Employee Relations Front of House Communication 139

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Open for Business

MARCH 23, 2023

Hiring the right people for restaurant marketing jobs can mean you’re getting more out of your marketing efforts. Bringing on a staffer or contractor to take charge of marketing can help you take advantage of that surge. Plus, a dedicated marketer won’t just develop and carry out the marketing strategy for your restaurant.

2023 78

2023 Marketing Social Media Email Marketing 78

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Hot Schedules

JANUARY 25, 2021

I t’s probably fair to say that most entrepreneurs didn’t give much thought to the complexities around payroll management and taxes before starting a business and hiring employees. Every state requires its employers to pay this tax, and no employee has money withheld from his or her check to pay SUTA. What is SUTA?

2021 148

2021 Insurance Employee Relations Restaurant Law 148

EATER

SEPTEMBER 26, 2023

Parents laugh, whipping out phones to capture the moment. There’s a Mediterranean fish spot that wouldn’t look out of place in New England. He twirls past a steakhouse featuring mounted longhorns, wagon wheels, and wood-paneled walls lined with U.S. Children mob the costumed figure, squealing with delight. along with the U.K.

Employee Relations 128

Employee Relations Travel Sports Social Media 128

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. What Is Employee Turnover? Voluntary Employee Turnover. Conflict with other employees. Lack of engagement.

Management 144

Management Management Employee Relations Insurance 144

Sling

JUNE 20, 2022

Want to build an effective team, retain high-performing employees, and make your business the best it can be? How to create an employee performance improvement plan Improve employee performance with Sling. Instead, you’re trying to help the employee stretch, grow, and improve on a job well done. Table of contents.

Employee Relations 78

Employee Relations Small Business Document Customer Service 78

The Restaurant Times

AUGUST 29, 2020

However, customers are still wary of venturing out, and restaurants can no longer rely on word of mouth or offline mediums to keep their businesses top of mind. On your official website, post the relevant reopening-related details and make sure to update your Google business listings as well. .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Sling

JUNE 24, 2022

But there’s more to the process than just filing employee documents away and forgetting about them. In this article, we discuss the personnel file and necessary employee documents in detail and then give you tips and best practices to help you create the best recordkeeping system for your business. Table of contents. Employment file.

Document 78

Document Certification Restaurant Law Employee Relations 78

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. Now that we’ve gotten all the kitchen idioms out of our systems, let’s focus on breaking the 2021 labor shortage down into digestible bites. Restaurateurs across the U.S.

2021 98

2021 Employee Relations Hiring Recruiting 98

Cheetah

JULY 1, 2021

The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Let’s take soda as an example for calculating product cost.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Let’s take soda as an example for calculating product cost.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

EATER

MAY 22, 2020

Breaking down hazard pay, sick leave, and general safety at Costco, Whole Foods, Trader Joe’s, and more As the global pandemic drags on, grocery store employees have become frontline workers, and two months into the crisis, they’re still putting their own health at risk to keep America fed — and keep food on their own tables.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

Modern Restaurant Management

MAY 11, 2022

Some are even referring to it as liquid gold, which sounds nice, but for restaurants, that means an increased prevalence of theft. This also means potential property damage and increased risk to restaurant employees. It will limit the number of food-related particles and other debris from mixing into the batch.

Employee Relations 172

Employee Relations Pricing Food Order 2022 172

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The diverse nature of the job requires a restaurant manager to have a learning mindset and share new insights with the management and employees. . Source: MBB Management.

Operations 52

Operations Management Management Front of House 52

Restaurant365

JANUARY 28, 2020

Inventory forecasting is calculating the precise amount of future inventory and production needs for your restaurant, and it also takes into account historical consumption patterns and the shelf life of finished goods. It may take a minimum of three employees to run a small restaurant, regardless of sales. Schedule accordingly.

Inventory 145

Inventory Seasonal Menu Employee Relations Customer Experience 145

Sling

MAY 25, 2020

Unlike a code of ethics — which is a set of principles that helps employees distinguish right from wrong — a code of conduct is a written collection of rules, principles, values, expectations, and behavior that a company considers fundamental to their success. Employee rights. Public Relations. Take Action. Usefulness.

Employee Relations 78

Employee Relations Tip Distribution Small Business 2019 78

Restaurant Engine

MAY 26, 2021

Up until now it generally referred to gadgets. In today’s world, it refers to restaurants using robots to cook and prepare the food. Oftentimes, the trend in automated cooking may refer to a robotic arm in the kitchen that flips burgers or assembles a pizza. You don’t have to worry about the robot stealing food to take home.

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

Sling

JANUARY 10, 2023

Does your onboarding checklist consist of introducing yourself to the new employee, showing them their desk, and then telling them someone will be around shortly to get them started? In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Restaurant365

JANUARY 5, 2021

We’ve outlined the highlights of the Paycheck Protection Program Second Draw Loans, eligibility requirements, what expenses are forgiven, improvements over the original PPP loans, and what you should do immediately to take advantage of these loans. Business must have fewer than 300 employees. Good news for restaurants.

Insurance 148

Insurance Small Business Employee Relations 2021 148

Restaurant365

SEPTEMBER 10, 2021

Inventory management tracks what’s going in and out of your restaurant for a specific period, and what product is in your restaurant at any given time. Generally, the more frequently you count inventory, the better it can inform your ordering and other food-related decisions. Record what, how, why, and who of waste.

Inventory 138

Inventory Management Management Point of Sale 138

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” According to our survey, consumers reference these precautions before making a purchase decision.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Open for Business

MAY 9, 2023

Then a member of your team needed to drive their meal to them, taking time away from the restaurant and burning expensive gas on the way. Finally, order errors can mean the food goes to the wrong address, a mistake that takes time and money to fix. But this solution is far from perfect. Some local legislators have pushed back.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. At this point, you can also provide your new hires with a total compensation report that breaks down their earnings to give them full transparency of their take-home dollar amount. R365 Scheduling is integrated with R365 Accounting Software and R365 Operations Software.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148