7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 139

Leadership Employee Relations Front of House Communication 139

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come.

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. Unfortunately, there are those who are taking the situation to the extreme and even those who are simply being outright rude or inappropriate. This type of behavior is troubling, to say the least. Why Patrons Are Restless.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Cheetah

JULY 1, 2021

The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. The same goes for providing career advice and training.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. The same goes for providing career advice and training.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Restaurant365

SEPTEMBER 10, 2021

Inventory management tracks what’s going in and out of your restaurant for a specific period, and what product is in your restaurant at any given time. Generally, the more frequently you count inventory, the better it can inform your ordering and other food-related decisions. Record what, how, why, and who of waste.

Inventory 138

Inventory Management Management Point of Sale 138

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. Now that we’ve gotten all the kitchen idioms out of our systems, let’s focus on breaking the 2021 labor shortage down into digestible bites. Restaurateurs across the U.S.

2021 98

2021 Employee Relations Hiring Recruiting 98

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The diverse nature of the job requires a restaurant manager to have a learning mindset and share new insights with the management and employees. . Hiring And Training The Staff.

Operations 52

Operations Management Management Front of House 52

Lavu

MARCH 30, 2020

What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff. All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. Clarify Employee Individual Roles. Specify Long-Term Company Goals.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Sling

JANUARY 10, 2023

Does your onboarding checklist consist of introducing yourself to the new employee, showing them their desk, and then telling them someone will be around shortly to get them started? In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Sling

JUNE 24, 2022

But there’s more to the process than just filing employee documents away and forgetting about them. In this article, we discuss the personnel file and necessary employee documents in detail and then give you tips and best practices to help you create the best recordkeeping system for your business. Table of contents. Employment file.

Document 78

Document Certification Employee Relations Restaurant Law 78

Modern Restaurant Management

MAY 11, 2022

Some are even referring to it as liquid gold, which sounds nice, but for restaurants, that means an increased prevalence of theft. This also means potential property damage and increased risk to restaurant employees. Train your staff to regularly skim cooking oil. In fact, has gone up close to 70 percent since January of 2020.

Employee Relations 172

Employee Relations Pricing Food Order 2022 172

Sling

MAY 25, 2020

Unlike a code of ethics — which is a set of principles that helps employees distinguish right from wrong — a code of conduct is a written collection of rules, principles, values, expectations, and behavior that a company considers fundamental to their success. Employee rights. On-the-job training guidelines. Public Relations.

Employee Relations 78

Employee Relations Tip Distribution Small Business 2019 78

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Staffing your restaurant with a great team is critical to success.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

360Training

JANUARY 14, 2020

Here’s everything you need to know: age restrictions, qualifications, the kind of training that might be required in your area, and potential future career paths. Check the state, county, and municipal (“city”) laws where you live to find out what rules apply to you. Looking to pick up work in food service?

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78

Sling

JANUARY 29, 2020

At first glance, many managers may think that a corrective action plan is part of employee discipline or employee development. The CAP gives you a reference point to look back on when there are questions about implementation and when it comes time to evaluate whether or not the changes were successful. Identify related issues.

Employee Relations 78

Employee Relations Document Training Audits 78

Restaurant365

MAY 22, 2020

need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Recruiting where your potential employees are searching. When looking to rebuild your restaurant’s workforce, it is crucial that you advertise your job openings where job seekers are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

360Training

JUNE 11, 2020

The most common type of cross-contamination related to foodservice is the transfer of harmful microorganisms, but those aren’t the only contaminants your operation needs to worry about. They’re referred to as Potentially Hazardous Foods (or PHFs). These are referred to as food contact surfaces. By Contaminant.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

BNG Point of Sale

SEPTEMBER 2, 2021

This blog post will go over the typical restaurant overhead costs and expenses, including rent, utilities, labor wages for employees, licenses and permits, food cost percentages, and more. Operating expenses, which are not related to production, are overhead costs. A fixed cost is incurred if no production takes place.

Employee Relations 52

Employee Relations License Point of Sale Food Supply 52

Restaurant365

JANUARY 4, 2022

If you’re still using Excel spreadsheets for inventory management, you are taking unnecessary manual steps and adding opportunity for error to the process, which can contribute to your rising food prices. Your team must still take manual inventory by hand to account for spoilage, improper portioning, and waste. More about this later.).

Inventory 148

Inventory Pricing Management Management 148

Restaurant365

MAY 17, 2022

The most important part of inventory management is understanding how the amount of product relates to your profit margin. Generally, the more frequently you count inventory, the better data you have for ordering and other food-related decisions. CoGS-related data can reveal trends in inventory usage and your general spending.

Inventory 78

Inventory Management Management Food 78

Modern Restaurant Management

MARCH 31, 2020

For that reason, restaurant and business owners typically carry business income coverage, also referred to as business interruption coverage, which is insurance coverage intended to replace lost income in the event business is halted or interrupted for some reason, such as a natural disaster.

Insurance 122

Insurance Government Employee Relations Small Business 122

Touch Bistro

AUGUST 11, 2021

When your business is located in an affected region, the federal minimum wage takes a back seat to the state or city rate. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 for businesses with 26 or more employees (several cities also have their own minimum wage laws).

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Continue reading as we talk more about front-of-house employees in a restaurant, their importance, functions, the different FOH positions, and tips on managing and optimizing FOH operations.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Culinary Cues

SEPTEMBER 14, 2023

Yes, I am talking about your corner restaurant and the employees who work there. TARDINESS OR NO SHOW: If dependability issues slip out of control and an employee is constantly late and has a record of not showing up when expected or scheduled, then it’s time to pay attention. Being a cook is an emotional powder keg.

Employee Relations 388

Employee Relations Training Fine Dining Take-out 388

Perfect Daily Grind

AUGUST 10, 2020

These are referred to as guest coffees. Guest coffees can also help keep employees interested in the products they are showcasing to customers. They get to taste so many different coffees and approaches and train their palates and brewing skills.”. This means that they source their coffees from a variety of different roasters.

Café 148

Café Customer Experience Back of House Customer Service 148

The Restaurant Times

DECEMBER 26, 2020

Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Pilferage And Thefts.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Culinary Cues

JUNE 20, 2022

When a person refers to “work” there are a number of connotations that come to mind. Why is it that some look forward to each day and are ready to jump out of bed and attack the day with enthusiasm and commitment, prepared to give their best to the work they pursue and to constantly improve along the way? Thomas Edison.

Reference 412

Reference Employee Relations Café Take-out 412

The Restaurant Times

MARCH 15, 2021

Create a restaurant business plan and refer to the POS reports to identify which operational areas are contributing to substantial losses. Track all the significant expenses and take adequate measures to eliminate money bleeding. . If your restaurant sales are going down, take a good look at your restaurant menu.

Point of Sale 52

Point of Sale Inventory Customer Service Advertising 52

BNG Point of Sale

AUGUST 27, 2021

With reduced profit margins, it can be tough to stay afloat, let alone branch out into other ventures and live up to your end of the bargain when franchising. For restaurant expenses and a wide range of other related issues, restaurant owners focus on three primary key metrics: . Take advantage of technology .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

AUGUST 24, 2022

Good tips can have a significant impact on a worker's take-home pay, making them happier and less likely to quit. Here's a comprehensive list of creative tip jar ideas, examples, and best practices to try out in your restaurant, coffee shop, or food truck. They're an essential part of how people get paid in the service industry.

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370