7 Shifts

DECEMBER 6, 2023

Tip laws differ from national standards in some areas, and staying on top of potential changes as bills make their way through the legislative process takes time and energy. The Colorado Overtime and Minimum Pay Standards Order (COMPS order) #38 defines who is considered a tipped worker in the state. What counts as a tip?

Tip Distribution 222

Tip Distribution Restaurant Law Employee Relations 2024 222

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 6, 2023

Tip laws differ from national standards in some areas, and staying on top of potential changes as bills make their way through the legislative process takes time and energy. The Colorado Overtime and Minimum Pay Standards Order (COMPS order) #38 defines who is considered a tipped worker in the state. What counts as a tip?

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2024 195

Modern Restaurant Management

APRIL 10, 2024

Despite price increases, data shows consumers still enjoy eating out. While factors such as convenience impact that decision, the experience of dining out is important. In 2024, restaurants should make the dining-out experience worth the price tag. And despite warnings of an imminent recession at the end of 2022, the U.S.

2023 188

2023 2024 Loyalty Program Point of Sale 188

Cheetah

SEPTEMBER 23, 2021

Operators who are opting out of the traditional big supplier-small restaurant relationship have good reason to do so. To order supplies from Cheetah, you don’t need to get through a long phone call. You can simply place an order through the app anytime before midnight. For others, those reasons aren’t enough.

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. Check inventory levels.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

MARCH 16, 2020

The COVID-19 situation has developed rapidly over the last week, with the number of cases in the US skyrocketing, and many states taking drastic measures to slow the spread of the virus. Employees do not require a doctor’s note. Post about any new procedures your restaurant is taking. Take time off if you feel ill.

Management 369

Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. Takeout tips are down : Tips for online orders and delivery dipped slightly, falling from 8.83 percent to 8.07 percent average.

Fast Casual 191

Fast Casual Fine Dining Employee Relations Customer Service 191

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! When scoping out the zones, take note of which areas have already existing coffee shops. Don't stop there!

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

SEPTEMBER 13, 2022

Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. Take a Modernized Approach to Attract and Engage Talent. It’s no secret that employees have high expectations when it comes to workplace safety.

Hiring 207

Hiring Employee Relations Leadership Restaurant Law 207

Culinary Cues

DECEMBER 30, 2022

Okay, so there are certainly employers out there who probably don’t deserve good employees, and, in those situations, I can understand some level of discontent, but not to the extreme of stating that being a cook is a dead end. You must give and invest in order to receive. Exceed expectations! Your future is in your hands.

Workshop 361

Workshop Article Uniforms Take-out 361

Lavu

FEBRUARY 14, 2024

Related: Customization is King: Using POS Systems with Open APIs 2. In addition, it helps bartenders speed up their services and have customers spend less time while checking out. Order Customization: Lavu vs. Lightspeed Restaurant POS Systems Not all bars offer the same drinks. Watch the demonstration of a POS system carefully.

POS 164

POS Bar Point of Sale Front of House 164

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

JULY 29, 2020

According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. When hiring restaurant employees, it’s also important to find staff that will take these measures seriously.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

OCTOBER 21, 2021

These restaurants take orders through online apps and use 'ghost kitchens' or virtual kitchens that offer virtual menus to take-out customers. Need to manage the impact on staff morale of working online orders without receiving tips. This is a proven concept with a massive demand for take-out food in the U.S.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Time to break that out again. Food cost percentage. Prime costs.

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Modern Restaurant Management

NOVEMBER 22, 2022

Despite a slowed holiday hiring season, there is still a demand to hire restaurant employees to keep up with the inevitable influx of folks who eat out more frequently around the holidays—in fact, 17 percent of restaurant leaders are still looking to hire workers. Mistake #1: Neglecting a season-specific hiring strategy.

Hiring 190

Hiring Recruiting Employee Relations Mobile Ordering 190

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What results did you find surprising and why?

2024 197

2024 Online Ordering Website Management 2023 197

7 Shifts

NOVEMBER 2, 2021

It's called the 9/80 work schedule , and it rewards employees with an additional, full day off from work in exchange for working slightly longer shifts without affecting full-time status. In a two-week period, employees will instead work one eight-hour day, eight nine-hour days, and receive one extra day off. The 3-day weekend.

Employee Relations 398

Employee Relations Tip Distribution Front of House Mobile Ordering 398

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. I was fresh out of university. We opened the store when I was 22 years old. My partner was really into baking.

Operations 370

Operations Book Communication Small Business 370

Culinary Cues

NOVEMBER 17, 2020

The chef will likely be the most experienced culinarian with responsibility for the financial operation of the kitchen, menu planning, ordering and inventory control, training, and quality control. Each cook is struggling against the clock to get his or her prep in order before setting a station for service.

Seasonal Menu 517

Seasonal Menu Back of House Customer Service Front of House 517

Lavu

NOVEMBER 25, 2019

Are you getting a ton of salad orders at your restaurant? Eating in moderation—both at home and when dining out—is one of the biggest keys to weight management. Entitled “The Effect of Preference Expression Modality on Self-Control,” the study looks at how methods of ordering from menus influence the healthiness of food selections.

Ordering 78

Ordering Menu Employee Relations Food Order 78

Modern Restaurant Management

DECEMBER 21, 2023

Maintaining relationships with your local breweries, taking intentional steps to partner with local creators and working together to create experiences for on-premise customers will pay dividends for the on-premise draft program. Employees today also have greater access to choices for banking and EWA.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

MARCH 9, 2022

Food takes up more space in US landfills than anything else. Restaurant operators would be wise to take the following steps to reduce food waste and save money. Upgrade inventory and ordering systems with the latest technology. Proper inventory management is essential to decreasing food waste and saving related expenses.

Waste 212

Waste Compost Food Recycling 212

Culinary Cues

JULY 12, 2020

The pace is already different, there seems to be little sense of urgency, no panic based on work to be done – the panic is all related to fear of infection. Sure, the restaurant has been offering take-out options for the past six weeks, but it’s not the same experience for the cook.

Front of House 403

Front of House Back of House Dine-in Food Truck 403

Culinary Cues

FEBRUARY 16, 2021

This past year has been excruciatingly brutal on restaurants that simply haven’t been able to weather this relentless storm of pandemic related restrictions and consumer concerns. These are the places where memories are built and where customers become friends, and friendships last from generation to generation.

Fine Dining 433

Fine Dining Employee Relations Front of House Small Business 433

7 Shifts

JANUARY 7, 2020

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. We’re giving you the scoop on why you should care about employee engagement and how you can track it, and sharing tips for how to use this data to gamify staff performance and boost engagement.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão. .

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Restaurant365

NOVEMBER 18, 2021

From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. Your restaurant orders, receives, and counts food all in one system: your inventory management software. You order time in your scheduling system.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Modern Restaurant Management

AUGUST 12, 2021

When the pandemic hit and indoor dining was prohibited, the demand for online ordering, curbside pickup and drive-thru usage skyrocketed. Four Tech Solutions to Improve Guest and Employee Experiences. Importantly, employees are freed up to fulfill orders more quickly and accurately, allowing for increased speed of service.

Employee Relations 193

Employee Relations Customer Experience Customer Service Mobile Ordering 193

Modern Restaurant Management

APRIL 20, 2022

Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. Even the best-performing restaurants with the highest staff retention rates suffered during the pandemic when they had to send their employees on indefinite leaves.

Mobile Ordering 205

Mobile Ordering Food Order Employee Relations Customer Service 205