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15 Restaurant Metrics to Know and How To Use Them

7 Shifts

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. For fine dining, around 30 percent. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate.

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What to Include in Your Restaurant Employee Handbook

7 Shifts

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

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SpotOn Named to Fast Company’s Most Innovative Companies List 2024

SpotOn

SpotOn earned the standing of number 9 in the Dining category , which recognizes companies driving the restaurant industry forward through technology. SpotOn Marketing Assist is already saving operators an average of 3 - 5 hours per week on marketing-related tasks and improving their restaurant email performance by 23%. 

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. In 2024, we’ll continue to see growth in the payroll segment.

2024 215
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Restaurant Revenue Management: 3 Killer Strategies to Boost Sales

7 Shifts

Managing your restaurants capacity is crucial as it impacts your profits, sales, customer service, and the dining experience. Unhappy customers because employees are likely making more mistakes than usual. Maintaining quality service is especially important in fine dining establishments. A tense atmosphere.

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The State of New York Restaurants in 2020

7 Shifts

The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public. And restaurants also pose possible risks, concentrations of people inside [for] indoor dining. What support is available for New York restaurants 1.

2020 285
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7 Restaurant Management Book Recommendations

7 Shifts

By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Topics: Find dining; restaurant management; finding suppliers. ?? But there certainly is a wrong way. Kitchen Confidential. ??

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