This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
In a recall crisis, the media can be your greatest ally or your worst enemy – it all comes down to how you manage the message. The timely and accurate messaging provided to the media allowed for effective coverage that raised awareness about the situation, educated consumers, and helped minimize public health risks.
Collect data on the age, income, family size, and education level of people in your area. Consider the channels you'll use to reach potential customers, such as socialmedia, local advertising, or community events. SocialmediaSocialmedia is great for understanding customer sentiment since it’s a direct line to them.
Some of these strategies include: Optimizing the Website. Optimizing restaurant websites is an important part of driving sales in any business climate but is critical in the pandemic environment. Optimized websites have a clean, uncluttered, navigable design and, most importantly, are Google-friendly. Keep them updated.
Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.
Recent reports of possible portion-size discrepancies at Chipotle are a cautionary tale for brands, highlighting a few critical issues in the restaurant industry: consistently meeting customer expectations and the swift power of socialmedia. What does the Chipotle situation say about the power of socialmedia to keep brands in check?
Maintaining an engaging socialmedia presence is more important than ever for growing restaurants to attract new diners and drive orders on your preferred channels. In fact, 39% of diners use socialmedia to help determine if they want to order from a restaurant.
Luckily, there are proven ways to help build a solid, positive food safety culture, including boosting trust, improving communication, educating employees, and relying on tech tools, including Artificial Intelligence. Six important ways to create and maintain a strong food safety culture include: 1.
As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.
Enforce social distancing and require appropriate personal protective equipment (PPE) based on the guidelines for your jurisdiction. This may include line cooks standing six feet away from each other, tables moved to proper social distances, diners sitting outdoors only, use of disposable menus and placemats, and/or servers wearing masks.
Especially with mobile-friendly apps or websites, online ordering and delivery options let guests easily enjoy meals at home. A modern restaurant with good technological use can keep patrons happy and manage busy periods. Staff members reassure customers educated to uphold hygiene standards and follow medical advice.
A QR code is really just a different way to distribute a website address. Similar to a traditional phishing scam, in a QR code, a fraudster will trick victims into believing a specially crafted QR code will lead them to a legitimate website or app, but instead it leads them to a site or app that they control.
So, if instant exposure and hands-off management are what youre looking for, third-party platforms can help bring in orders without requiring much on your end. Direct online ordering system A direct online ordering system is built specifically for your restaurant, allowing customers to place orders directly through your website or app.
With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.
Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.
As restaurants continue to permanently close , restaurant management is faced with a complicated dilemma: Do you raise prices or charge customers a fee to stay afloat or take the hit to keep customers happy and returning? Make posts on your website and/or socialmedia pages announcing the surcharge.
Modern Restaurant Management ((MRM) asked Lindsey Yeakle, Gluten-Free Food Service (GFFS) Program Manager, Food Safety at Gluten Intolerance Group (GIG), what restaurants need to know about gluten-free options. In June 2016, Yeakle decided to use her background and education to help the gluten-free community by working with GIG.
This shift is driven by growing environmental awareness, socialmedia scrutiny, and increased access to digital information. From the aforementioned QR codes to artificial intelligence (AI) powered inventory systems, digital tools transform how restaurants manage, monitor, and communicate their supply chain practices.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging socialmedia content to stay connected with customers. Best practices for calculating cash flow. Tips for pivoting to retail.
A busy owner’s guide to restaurant socialmedia strategy Restaurant socialmedia strategy refers to having a plan to connect with your guests where they spend their time: online. A strong socialmedia presence has never been a more important marketing strategy, whether your restaurant is new or 110 years old.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging socialmedia content to stay connected with customers. Best practices for calculating cash flow. Tips for pivoting to retail.
This flexibility allows them to pursue passions outside of work, such as culinary education, or to enjoy a better work-life balance. Restaurant employee scheduling software can make this process easier, letting employees manage their shifts while allowing you to keep track of changes. Their job is more important than mine," she says.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. ” The BOHA!
Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.
and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. The top entrants will be asked to submit their recipe details to be tested, tasted and photographed for PR, media and socialmedia.
Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.
ChowNow’s restaurant partners can take orders directly from some of the world’s most popular websites, including: Google Search, Maps, and Assistant. If you’re a ChowNow restaurant partner, you should also schedule a menu optimization call with your Restaurant Success Manager. TripAdvisor.
Learn from experts at ChowNow and 7shifts how you can manage inflation without raising menu prices. Optimize inventory management : Invest in an inventory management platform, like MarketMan, to better forecast inventory needs, track expenses, and monitor COGS. Get all these tips and more in our free on-demand webinar.
While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're
Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Students see the cafeteria as a place of social pressure and time pressure. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The findings?
Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. These include sanitation procedures, mask-wearing guidelines, social distancing policies, and more. The program will kick off in the 50 largest U.S. Todd Graves.
Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.
Website: BITAC Food and Beverage. Website: MURTEC. Website: The International Restaurant and Foodservice Show of New York. Website: Food Marketing Conference. Website: Restaurant Franchising and Innovation Summit. Website: Bar & Restaurant Expo. In-Person or Virtual: In-Person. When: January.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “Dunkin’ is committed to keeping America running and working.
US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.
The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. Similar to radio talk shows, podcasts are conversational and entertaining - but also educational. podcast website. podcast website.
For example, you can take orders from your socialmedia profiles, like Facebook and Instagram, using a form or direct message. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Combos also help manage inventory and cut down on food waste.
This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Discovering new ways to reduce costs in restaurant management can boost profits. Let’s dive into what really works in today’s competitive landscape.
Jessica Keenan is the Managing Director at Ascension Coffee in Dallas, Texas. When it comes to career development], a barista should be thinking beyond the roastery and into other areas, such as supply chain management, sustainability, and training opportunities,” Brett says. Read on to find out what they had to say.
Its delivery function is unique in that restaurants can easily fulfill commission-free, direct orders placed through their own website, and other owned channels. With Direct Delivery, restaurateurs will be able to: Increase online order profitability, driving commission-free orders from their website, email and socialmedia channels.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers give the highest ratings to the mobile apps (82) and websites (81) used to place orders.
This distinction is crucial for restaurant managers to understand, as misclassifying employees as freelancers or independent contractors can lead to significant penalties. Examples include freelance chefs hired for special events, graphic designers creating promotional materials, or socialmedia consultants managing online presence.
On top of his beekeeping duties, Andrew offers bee doctor consultations, wrangles bees for media and entertainment endeavors, and leads urban honey tours. It’s getting stung, wearing clothes that are always sticky and stained, not having time for much social activity. There’s just lots to manage in order to make ends meet.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Contactless ordering and delivery, curbside pick-up and socially distanced patio seating are just a few of the amenities featured at Holsom that balances safety and convenience of its guests.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content