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The restaurant industry has a reputation for high staff turnover. 2018 saw a record high 74.9% staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.
To discuss this topic in more detail join “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. 20 at 4 p.m. EST. Space is limited, click here to register. Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining.
Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The people piece of the puzzle can be challenging for restaurants. Because of the complicated nature of human resources (HR) and the sprawling regulations surrounding payroll, HR and payroll can be a recurring headache for restaurant owners and operators.
When an escape to a rural Vermont cabin means scenic beauty, isolation, and hopefully outrunning the stubborn ghost of a five-pound roast chicken that’s been haunting you for weeks. Clio Chang is a freelance writer based in Brooklyn. When not traveling alone, she covers politics, culture, and more. One night, early in quarantine, I roasted a whole chicken.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. When you optimize restaurant efficiency, your business will be able to cope during troubling times, and thrive during good times. Fortunately, tech can help boost operational efficiency in restaurants.
COVID-19 has changed how the foodservice world operates. Many restaurants and dining establishments are looking to implement new innovations heading into 2021. One trend gaining traction is touchless technology. Whether it's in the form of sinks or payment, hands-free solutions could be part of the new normal even in a post-COVID world. As the demand for contactless options continues to grow, you don't want your business on the outside looking in.
?. The COVID-19 pandemic has created an entirely new set of challenges for restaurateurs, their staff, and their customers alike. As on-premise dining resumes in many parts of the country, restaurants must adapt to the fact that safety expectations have shifted dramatically. Studies show that consumers feel more comfortable in lower-contact scenarios with clear health and safety standards , so it’s critical that restaurants accommodate these new preferences to meet the evolving demands of their
?. The COVID-19 pandemic has created an entirely new set of challenges for restaurateurs, their staff, and their customers alike. As on-premise dining resumes in many parts of the country, restaurants must adapt to the fact that safety expectations have shifted dramatically. Studies show that consumers feel more comfortable in lower-contact scenarios with clear health and safety standards , so it’s critical that restaurants accommodate these new preferences to meet the evolving demands of their
James Beard Foundation. And no chef and restaurant awards will be handed out in 2021, either There will be no James Beard Awards handed out to outstanding chefs and restaurants this year. After first committing to a virtual ceremony last month, instead of the usual Chicago awards gala, the James Beard Foundation announced today that it will not announce 2020 winners, which would have been chosen from the already-announced list of chef and restaurant awards finalists.
The 1894 Lodge , a culinary and communal staple in rural New Washington, Indiana, places a special emphasis on its history. The restaurant is located in a 200-year-old building–the first building in town, which in its past has been a Masonic lodge, a school, and a movie theater. Now, the building is the home of The 1894 Lodge, a bar and restaurant with a unique, chef-driven menu loaded with comfort food.
Restaurants have been quick to adapt to the changing COVID-19 environment by implementing systems that offer curbside pickup and delivery while aggressively marketing their local takeout and outdoor dining options. They sold wine bottles where possible and cocktails to go, a concept that was, until now, illegal in most states. Now that the initial dust has settled, restaurants are starting to think long term again.
Opening a coffee shop can be expensive. Alongside buying stock and hiring staff, you also have to look for available premises, which is a major cost. However, if you’re looking for a way to cut down on your expenses – or even test a new idea or brand – you might consider opening a pop-up coffee shop. To learn more about the process of opening a pop-up coffee shop, I spoke to pop-up owners and operators from around the world.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Shutterstock. Plus, James Blunt has scurvy like it’s 1730, and more news to start your day Otter Pops apologized for a post that “appeared to align the brand with a political movement”. Protests sparked by the police killing of George Floyd are continuing daily around the country, and in many places volunteers have popped up specifically to feed those in the streets.
The restaurant industry has irreversibly changed due to the COVID-19 pandemic. Traditional strategies for driving additional revenue in your restaurant such as new menus items, events, catering, or pop-ups have been displaced by changed consumer habits, regulatory guidelines, and dine-in restrictions. While this rapid change has led to a number of restaurants closing up permanently it has also given rise to a host of new and exciting opportunities for restaurants to make money and grow their bus
In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia.
?. The COVID-19 pandemic has created an entirely new set of challenges for restaurateurs, their staff, and their customers alike. As on-premise dining resumes in many parts of the country, restaurants must adapt to the fact that safety expectations have shifted dramatically. Studies show that consumers feel more comfortable in lower-contact scenarios with clear health and safety standards , so it’s critical that restaurants accommodate these new preferences to meet the evolving demands of their
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
James Beard Foundation. While some industry heavyweights have chosen to forgo their nomination because of the pandemic, others are doing it for less clear reasons — and, in one case, because of an anonymous abuse allegation It’s been a turbulent year for the James Beard Foundation and its esteemed namesake awards. As the restaurant industry continues to suffer the combined effects of a pandemic and an economic crisis, the organization has canceled the Chef and Restaurant Awards ceremony for both
Restaurants have been hit hard. COVID-19 turned the industry on its head, and even though restrictions are now beginning to loosen and people are dining out more, restaurant operators are still working hard to recoup some of the losses they experienced in the first two quarters of the year. . Right now, restaurants are relying heavily on outdoor patio seating for a large part of their dine-in revenue.
At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. The brand has two locations – Aspen and Parker– and specializes in Danish baby back ribs and our in-house smoked meats with homemade side dishes. “Our marketing plan has always been to get new people to try our food,” he s
The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. To put that in perspective, that’s more than the GDP of the entire European nation of Iceland. Since COVID-19 hit the industry this year, it’s become even more obvious how central food delivery is to restaurant operations. It’s become essential to optimize for delivery.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
In 2020 even onions are out to get you. | Photo: ra3rn /Shutterstock. Plus, Rhode Island introduces itself at the DNC with a plate of calamari, and more news to start your day Onion-pocalypse continues with expanded recall. If you thought you were safe from the Great Onion Recall that has already sickened more than 900 people with salmonella across the U.S. and Canada, I’ve got some bad news for you.
No matter where you go, take a good look at the people around you. You’ll see that they are usually no more than arm’s length away from their cell phone. People have become dependent and attached to their phones, making SMS marketing one of the most effective ways of communicating with your auto shop customers. Loyal auto shop customers are priceless, and SMS Marketing gives you a way to reward them and keep them engaged in your business.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.
The hospitality industry has always had strict cleaning standards when it comes to health and safety in restaurants and bars. Clean hands and surfaces have been the norm, especially when dealing with food and beverages.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Chef Steven McIntyre’s “summer crop” relies on okra, corn, tomatoes, and collard greens You don’t need to be from the South to be familiar with collard greens, fried okra, or grits. But a deeper cut, if you will, of Southern cuisine is potlikker, a soup made from the brothy liquid left in the pot after cooking a batch of greens. Chefs in the South like Steven McIntyre know that that’s where all the good stuff is, since much of the beneficial nutrients cook out of the greens.
If your area usually relies heavily on tourism to support its hospitality industry, you've probably felt the pinch in the last six months. Although many regions around the world are looking at declining coronavirus rates, the wide spread ban on international travel has been a blow to many hospitality businesses - but this may be starting to change. International border agreements are springing up, and represent a great opportunity to reposition your business to tourists again.
Why isn’t it over yet? When can things go back to how they used to be? Like a kid kicking their feet in the backseat wondering whether we’re there yet, these are the questions on so many minds as we all struggle to find our footing in a world impacted by COVID-19. Now that summer has come and some states have begun opening up, many people are feeling braver and more willing to venture out in search of normalcy—families included.
According to a recent survey by our friends at Toast , about 80% of restaurant consumers place at least 1 online order for food per week. It’s welcome news for operators, who have had to place more reliance than ever on takeout and delivery as on-premise dining slowly makes a return. Though digital solutions have helped some restaurants and restaurant groups thrive in an otherwise uncertain time, there’s a hidden complication that can arise for many operators who depend on third-party ordering p
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
McDonald’s is suing its former CEO Steve Easterbrook for allegedly committing fraud and lying regarding inappropriate relationships with employees. | Photo by Scott Olson/Getty Images. The fast-food giant has accused Steve Easterbrook of lying, fraud, and concealing evidence of sexual relationships with employees It looks like McDonald’s and its former CEO are not holding back in legal fight.
Working with a skeleton crew is a pretty common occurrence in hospitality – especially in smaller businesses, where even one person’s unexpected sick day can temporarily cripple a team. Unfortunately, given what’s happening across the world right now, we're having to learn to expect the unexpected even more than usual. Finding yourself suddenly understaffed for a shift can be stressful, but it doesn't have to make your team and your workplace any less productive or positive.
Until recently, Beyond Green Sustainable Food Partners was mainly a foodservice consulting company for schools and other large institutions, and we catered food to preschools on the side. Because of the pandemic, our consulting business is on hold while we focus solely on catering. Although this means that we are now down to just 20 percent of our business, we are able to stay afloat financially by applying the same waste reduction efficiencies in our own work that we pass on to our consulting c
Instagram offers a much more targeted and engaged audience for influencer marketing than other social media platforms. An engaged audience + trust in the influencer + more views of their posts = more sales for your brand. And unlike a lot of other platforms, the audience of Instagram doesn’t seem to mind responding to and […]. The post A Beginner’s Guide To Influencer Marketing On Instagram appeared first on LadyBossBlogger.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
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