7 Shifts

JULY 27, 2023

Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. For an industry with a high rate of first-year closures, Lula Cafe's longevity is a testament to what Hammel calls a youthful mindset. He joined us on the Pre-Shift Podcast to chat about the keys to Lula Cafe's longevity, how they changed after the pandemic, and how the industry has changed since

Communication 195

Communication Front of House Education Back of House 195

Modern Restaurant Management

JULY 28, 2023

Restaurant operators are always looking for new tools, promotion channels, and advertising options, but they might not be quite sure what they need to say to tempt a potential guest. Before dealing with promotion of any kind, you should determine your restaurant’s base: the value of the establishment, its uniqueness, target audience, and the place that the restaurant occupies in the minds of guests.

Social Media 167

Social Media Events Customer Experience Advertising 167

Ken Burgin

JULY 23, 2023

ChatGPT recently released a new feature called Code Interpreter, that allows you to upload a spreadsheet of data and ask for an analysis. So I asked it to ‘Give me 10 ways ChatGPT’s new Code Interpreter could analyse and improve menu profitability for a restaurant or cafe? Give answers that appeal to a restaurateur or accountant with fairly sophisticated financial understanding and good analytical skills.

Menu 113

Menu Seasonal Menu Point of Sale Pricing 113

Modern Restaurant Management

JULY 25, 2023

Artificial intelligence (AI) isn’t new, but suddenly it’s everywhere. Stories of its perils or profits appear in everything you read, scroll, listen to, or watch, making it difficult to separate hype from help. Our Revenue Management Solutions (RMS) team believes AI falls into the latter category. We also believe in the fast-paced world of the restaurant industry, Artificial Intelligence (AI) is emerging as a key ingredient for success.

Customer Experience 167

Customer Experience Customer Service Back of House Pricing 167

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Leadership

Sculpture Hospitality

JULY 25, 2023

In the ever-evolving landscape of the restaurant industry, standing out and thriving requires more than just offering great food. It demands a relentless pursuit of excellence, a commitment to continuous improvement, and an unwavering dedication to delivering exceptional experiences for customers.

Operations 135

Operations Customer Experience Food Management 135

Tableo

JULY 25, 2023

In this post, we’ll look at five crucial tactics that might help in giving your restaurant customers a memorable dining experience. So, let’s dive in and discover how you can take your restaurant’s customer service to the next level! 1. Create a warm and welcoming environment Greet visitors with a warm and welcome smile. Sounds obvious but I count the number of times I’ve been greeted with a sour puss face!

Customer Service 75

Customer Service Customer Experience Mobile Ordering Online Ordering 75

Crunchtime

JULY 25, 2023

This is the second part of a five-part series about the ROI of ops excellence in restaurants. First, we outlined the overall value of ops excellence in restaurants , now we'll explore how inventory optimization impacts profitability.

Inventory 78

Inventory Management Management Customer Experience 78

Modern Restaurant Management

JULY 24, 2023

Artificial Intelligence (AI) technology has become invaluable in the food industry. It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand.

Supplies 167

Supplies Sustainability Food Supply Food Safety 167

Blue Orbit Restaurant Consulting

JULY 26, 2023

Hiring previously incarcerated individuals can bring several benefits to your restaurant: Access to a larger talent pool: Many previously incarcerated individuals face challenges finding employment due to the stigma associated with their past. By being open to hiring them, your restaurant can tap into a pool of potential employees who are often overlooked by other … A Great Solution to Your Restaurant’s Staffing Problems: Hire an Ex-Con!

Hiring 52

Hiring Seasonal Menu Leadership Hospitality 52

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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Culinary Cues

JULY 23, 2023

Most people don’t get it. Most restaurant owners, managers, family members of cooks, friends of cooks and chefs, those in other professions, service staff, and restaurant patrons, don’t get it. Deep inside that crusty exterior, behind the veil of authority, underneath the hard-nosed, sometimes reactionary body of a chef lies a person who is haunted by an unrelenting need to be expressive, do things exceptionally well, and be more self-critical than any writer for the local food column will ever

Guest Recovery 404

Guest Recovery Seasonal Menu Presentation Customer Experience 404

Crunchtime

JULY 25, 2023

This is the second part of a five-part series about the ROI of ops excellence in restaurants. First, we outlined the overall value of ops excellence in restaurants , now we'll explore how inventory optimization impacts profitability.

Inventory 78

Inventory Management Management Customer Experience 78

Modern Restaurant Management

JULY 27, 2023

More than 75 percent of Americans say that increasing financial stress is impacting their productivity at work. Financial insecurity has hit all-time highs in many segments of the workforce, including the restaurant and quick service restaurant (QSR) industries, whose workers tend to be more underserved with less access to affordable banking services.

Cash Management 162

Cash Management Insurance Customer Service Government 162

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. The reality of the restaurant business is that culinary excellence isn’t enough to make an eatery a success.

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2023 Management Management Tip Distribution 78

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Culinary Cues

JULY 25, 2023

A young cook once said to me: “Why are you so caught up in this ingredient, it’s just a tomato.” I was dumbfounded, it was hard to form the words that should be easy to say so instead, I just stared at him until he finally turned away and went back to work coring and quartering – just a tomato. I remember returning to my office, closing the door, and taking the time to collect my thoughts before calling him in.

Food Truck 342

Food Truck Reference Café Take-out 342

EATER

JULY 27, 2023

Casa Bonita. | Hyoung Chang/Getty The “South Park” creators have dumped $40 million into the beloved Colorado restaurant, which is now selectively open, but to what end is still unclear You wanna come on down to where, exactly? If the answer is “unincorporated Park County, Colorado,” an hour or two outside of Denver, great news: Two guys from around there have been making a TV show about it for 26 years and counting.

Seasonal Menu 98

Seasonal Menu Point of Sale Website Management Events 98

Modern Restaurant Management

JULY 25, 2023

As a restaurant owner, managing your finances effectively is crucial for the success and growth of your business. One area that can significantly impact your bottom line is understanding and utilizing tax credits and incentives available to restaurant owners. These incentives can help reduce your tax liability, increase cash flow, and promote business expansion.

Cash Management 88

Cash Management Government 2025 2023 88

Buzztime Business

JULY 28, 2023

Summer may be winding down in August, but it’s a great time to amp up the excitement at your bar, restaurant, or brewery. It’s all about giving customers a reason to come in: these 31 August promotion ideas should do the trick. Say Cheers to International Beer Day: The First Friday in August Not to be confused with National Beer Day (that’s April 7 th ), International Beer Day is always held on the 1 st Friday in August.

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Social Media Book Brewery Bar 78

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Bizimply

JULY 25, 2023

Having trouble finding a good mix between work and life as a Frontline Manager? Want to know how to handle your tasks and still be there for your family? Check out our blog post about work-life balance for useful tips for finding balance. The post <b>Frontline Managers</b>: How Can You Prioritise Work-Life Balance? appeared first on Bizimply.

Management 80

Management Management Blog Bar 80

Ken Burgin

JULY 25, 2023

Use these enjoyable and instructive games to engage your front-of-house and kitchen staff – they’re designed to prepare and run quickly. And a reminder of the old trainer saying: what we learn with pleasure, we never forget! Make sure to take photos and share on your social media channels. Designing short training games or ‘microlearning’, involves several principles to ensure they’re effective, engaging, and suitable for the purpose: Relevant to the work environment and reinfo

Training 60

Training Kitchen Safety Front of House Dietary Restrictions 60

Modern Restaurant Management

JULY 26, 2023

In today's ever-evolving economic climate, characterized by escalating retail prices and a limited number of desirable properties, restaurants face a significant challenge in finding suitable locations that align with their criteria. Creating a specialized real estate strategy has become more essential than ever for brands. Small Footprint Model Papa Johns has effectively navigated the real estate market by embracing innovative design strategies and maximizing the flexibility of its floor pl

Innovation 88

Innovation Small Business Food Order Design 88

Restaurant Business

JULY 27, 2023

The industry veteran and operations specialist has spent more than a decade at Bloomin’, most recently as group vice president of diversity, equity and inclusion and off-premise dining.

Operations 98

Operations Leadership 98

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Marketing4Restaurants

JULY 27, 2023

A lot of businesses thrive or die depending on the amount of marketing done. Here are some common mistakes we’ve observed that hinder most businesses: Zero marketing One of the most basic mistakes is simply not doing any marketing at all. Some believe that the product would be enough to carry the name around but that is still lost potential customers.

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Marketing Email Marketing Pricing Specials 98

EATER

JULY 24, 2023

Barbeet. | Shuttersock/Mattel, Inc. Pink food is everywhere because of Barbie — and because of the humble beetroot It’s important to remember that in Greta Gerwig’s Barbie , Barbie doesn’t eat. When in Barbieland, she holds cups of milk and pieces of toast up to her mouth but, being plastic, she cannot actually ingest anything. This changes when she gets to the real world and at one point has to figure out how to sip a cup of tea.

Point of Sale 98

Point of Sale 2021 Training Menu 98

Restaurant Technology Guys

JULY 25, 2023

Discover the secret to unlocking your restaurant's true potential! ? In our latest blog post, we delve into the world of human capital resource management and how technology can revolutionize your workforce. ? ? Streamline scheduling with advanced software. ? Empower your team with convenient e-learning platforms. ? Set goals, track progress, and provide timely feedback. ?

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Technology Management Management Blog 78

Restaurant Business

JULY 25, 2023

In an ongoing saga, a Southern California restaurant group was brought to an end in a tangle of lawsuits, family disputes over money, bankruptcies, bitter accusations and finger pointing.

Operations 98

Operations 98

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Evergreen

JULY 28, 2023

Discover why businesses choose Evergreen over Untappd for their bar and restaurant operations, with increased customer engagement and cost savings. In today’s competitive market, the success of a bar or restaurant heavily relies on offering unique experiences and […] The post Evergreen vs. Untappd: Why Evergreen Is the Clear Choice appeared first on Evergreen.

Bar 52

Bar Customer Experience Marketing Operations 52

EATER

JULY 25, 2023

In “Futurama,” even Iron Chefs have to cook with Soylent. | Matt Groening | Hulu After a ten-year hiatus the show is back for Season 11, and late capitalism is still on the menu Futurama , which returns this week on Hulu after a ten-year hiatus and multiple cancellations, has always used food to both illustrate and skewer the perils of late capitalism.

Seasonal Menu 97

Seasonal Menu Fine Dining Dine-in Advertising 97

Restaurant Den

JULY 24, 2023

Businesses are now torn between investing in their own delivery infrastructure or relying on external services. If you’re also at this crossroads, fear not! This guide will explore why upgrading to an in-house food delivery system is a sensible move for your business in 2023. From reining control over customer experiences, to cost savings and […] The post In-House Food Delivery in 2023: Does it Make Sense?

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2023 Delivery Food Customer Service 71