Sat.Mar 13, 2021 - Fri.Mar 19, 2021

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Coronavirus and Restaurants: A Year In Review

7 Shifts

A year ago this month, our industry was rocked to its core. After a few weeks of uncertainty in February and early March 2020, COVID-19 was declared a pandemic on March 11, 2020, by the World Health Organization. America and Canada soon followed suit by declaring states of emergency, effectively turning all restaurants into takeout-only businesses. Foot traffic disappeared overnight.

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Digital du Jour

Modern Restaurant Management

Menus are shifting quickly to digital screens, promising operational efficiency and a consistent brand experience from dine-in to drive-thru. Physical menus are a trial to maintain: They need to show multiple day parts, they may not reflect what’s actually available in the kitchen, and they can be impossible to coordinate across more than a few locations.

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Accelerating Your Franchise Plan

Modern Restaurant Management

Gaining traction as you work to franchise your concept can take a great deal of effort and strategic thinking. After more than a decade of investing in a variety of industries and branded businesses, I’ve learned what exactly businesses need to do before they start franchising and throughout the process to maximize success. These steps are tried and true, and have guided the franchisors I’ve worked with to the opening of 750 successful new franchise locations.

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Why Culinary Programs Fail

Culinary Cues

There has never been a more important time for culinary schools than right now. Sure, I know how much the restaurant/foodservice industry is suffering and how many operations are shutting their doors as a result of avoiding decades of challenges brought to a head by the pandemic, but believe me when I say that this will change.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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We May Never Know How Many Restaurants Closed During the Pandemic

EATER

How many immigrant-owned restaurants and mom-and-pops were left out of early conversations about “saving restaurants”? In March 2020, Irene Li, chef of Mei Mei , a modern Chinese restaurant and food truck in Boston, and program manager of CommonWealth Kitchen , was spending most of her time thinking about how to keep her restaurant running in a way that made employees and customers feel good.

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Retaining Restaurant Employees During the Pandemic: 5 Effective Ways to Reduce Turnover

Goliath Consulting

The pandemic has brought a talent crisis to the restaurant industry, with a recent survey showing that more than 55% of hiring managers had difficulty sourcing hourly workers, while about 45% expressed difficulty scheduling interviews (1,2). The pool of younger workers in the industry is also expected to drop sharply in the next five to ten years (3), and workers are also leaving the restaurant industry for good in search of “more stable, reliable jobs” (4).

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20+ Restaurant Industry Statistics Every Restaurateur Should Know

ChowNow

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. The COVID-19 pandemic impacted everything from restaurant operations to customer expectations. It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. We’ve seen restaurants display strength and a tremendous showing of adaptability during uncertain times.

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Everything You Need to Decorate Show-Stopping Cakes

EATER

The tools you’ll need for elaborate buttercream decorations. Spring pastels and intricate buttercream bouquets are within reach with these tools Whether you’re trying to treat your family to an after-dinner showstopper or you want to impress total strangers on social media, it’s hard to go wrong with a very pretty cake. The Great British Bake Off and cake influencers have convinced everyone that a colorful buttercream stunner is the peak of baking artistry.

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Bay Area’s Favorite Vegan BBQ Black Owned Joint

Cheetah

Reading Time: 2 minutes. If you haven’t noticed, vegan is back. Big time. It’s not just the food, either. Vegan culture and plant-based diets are gaining ground in every aspect of life, from what we eat to what we wear to how we get around. It’s gotten to the point where, more than the food you eat, being vegan has become a lifestyle for millions of people.

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Under Control: How Automation Increases Hospitality at Portside Pier

Modern Restaurant Management

Operating a 40,000-square-foot San Diego bayfront destination offering four distinct concepts with 1,100 seats is no easy task, but one thing enables the management to focus on hospitality: automation. The Brigantine, Inc., owners of Portside Pier turned to technologies powered by Control4 so most of the building runs automatically every day, including the lights, climate controls, outdoor firepits, audio system, video displays and even the security system and surveillance cameras.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Reset Your Marketing Strategy in 5 Minutes

Indoor Media

Everyone makes New Year’s Resolutions — so why wouldn’t your business? The New Year is a great opportunity to review the goals you set last year and evaluate whether they are still your main priority. Maybe your business met and surpassed heights you never imagined in years prior, or maybe you’ve found some new ideas to work on. Either way, as you review what did or didn’t work, it’ll be important to consider how your marketing strategy helped manifest your plans.

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Oh Great, Pizza Hut Is Getting Into the NFT Racket

EATER

Pizza Hut Canada. Pizza Hut Canada is releasing “8-bit-style versions of Pizza Hut favorite recipes” A fun thing about living in modern times is now we have to know what the hell NFTs are in order to keep up with news about pizza. Pizza Hut Canada has announced it is releasing “1 Byte Favourites,” aka digital images of pizza, as non-fungible tokens.

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FIFO Vs LIFO Vs WAC: What Restaurant Inventory Costing Method is Best?

Sculpture Hospitality

Restaurant inventory management is critical if you are to run a successful, and profitable, business. The financial health of your restaurant, and how profitable it is, largely depends on the goods held in your inventory.

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Why Restaurant Owners Should Optimize Their Menus to Capitalize on Game Day Sales

Modern Restaurant Management

With COVID-19 guidelines restricting dine-in, restaurants need revenue from sporting events now more than ever. One way to capture more sales? Trim the menu. For many restaurants, major sporting events are a predictable and dependable boon for food and bar sales throughout the year. But with COVID-19 restrictions putting a damper on indoor dining, restaurant owners are scrambling to make the most of these timely moments through off-premise sales.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Health Insurance Requirements for Small and Medium Businesses

Hot Schedules

Blog. Health Insurance Requirements for Small & Medium Businesses. How offering affordable health benefits to your employees can work wonders for recruiting and retention. H ealth insurance is one of the most important benefits an employer can offer, regardless of size. Employer sponsored healthcare can be a make-or-break factor for both recruiting and retention, offering current and prospective employees a sense of security and a contingency plan if they should ever get sick.

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Is Indoor Dining Safe Now That I’m Vaccinated?

EATER

ImageFlow / Shutterstock. Vaccination against COVID-19 greatly reduces your risk of contracting the virus, but you can still pose a risk to others On March 8, the Center for Disease Control published its first recommendations outlining low risk activities for fully vaccinated people, offering a hopeful vision of the not-so-distant future. The CDC says that fully vaccinated people from separate households can gather indoors without masks or social distancing, and can even do so with unvaccinated

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112. Restaurant Technology Guys Podcast Ep. 112 – Lessons Learned Running A Restaurant In A Pandemic With Chef And Restaurateur Josh Kopel

Restaurant Technology Guys

Join Jeremy and Chef And Restaurateur Josh Kopel where they talk all things business. Josh has been a successful restaurant owner and operator for many years but the pandemic caused him to rethink his strategy. Check him out at Official Website of Joshua Kopel (joshkopel.com). The post 112. Restaurant Technology Guys Podcast Ep. 112 – Lessons Learned Running A Restaurant In A Pandemic With Chef And Restaurateur Josh Kopel appeared first on Restaurant Technology Guys.

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The Post-Reopening Boom (Podcast)

Modern Restaurant Management

Restaurant recovery is a main topic of discussion in this episode of The Main Course as we spoke with Cristin O’Hara, Managing Director, Restaurant Group, at Bank of America. “There is enthusiasm and positivity that the industry is turning the corner,” she said. “The second half of the year could see strong GDP growth, as people become more comfortable with returning to restaurants and the takeout business continues to soar.” Overall, she thinks the demand for dinin

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Rebrand Your Business

Indoor Media

Whether your business has been open for a decade or just two years, only you can know when it’s time to rebrand. There’s no “time-limit” for successful branding, but at a certain point, you’ll likely feel the pressure to update your business. When it comes time to revamp your appliances, services or rethink your brick & mortar, you may want to go ahead and recreate your brand at the same time.

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What Is Human Capital Management | The Complete Guide

Sling

Human capital management may sound like an impersonal process that your HR department uses once in a while without your business even noticing. But nothing could be further from the truth. Human capital management is an extremely personal process that affects the happiness, focus, and engagement of your employees. What’s more, it is not simply a cost of doing business — it is, rather, a core business asset.

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World Tea Expo: Virtual Summit 2021

T-Ching

Continuing their efforts to support specialty tea businesses, World Tea made an impressive Covid pivot last October with their first Virtual Summit and were delighted when more than 2000 participants gathered for the event. This week, the platform was reprised with new speakers, new panel topics, different hosts for “Happy Hour” and the launch of Tea Tycoons.

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MRM at Five: What Issues Have Impacted Restaurants?

Modern Restaurant Management

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment?

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Six Features of Restaurant Operations Dashboards That Drive Results

Crunchtime

The 6 Must Have Features of an Effective Restaurant Management Dashboard. All operators want to win. The roadmap to victory is paved with information that helps guide restaurant managers toward smart decision-making. Simple questions are almost impossible to answer without a restaurant operations management platform. Your operations platform gets everyone on the same page by providing the guidance and answers to those questions -- and the results can be remarkable.

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Field Service Management: Everything Business Owners Need To Know

Sling

Field service management might be a new concept for your business, but it can revolutionize the way your team works — both together and with your customers. In this article, the workforce-management experts at Sling discuss everything owners and managers need to know about field service management in order to implement the program in their business.

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Rhum Barbancourt and The Woman Who Runs It

The Wine Knitter

This story was originally published on Santé Magazine. “Every generation brings their touch, with their own history and own experience.” ​Thirty-six-year-old Delphine Nathalie Gardère is the fifth generation and newest CEO of Rhum Barbancourt, one of Haiti’s largest rum exporters. Delphine is the second woman in her family to attain the head position in the company’s history.

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Politics Aside, Americans’ Shared Empathy Is Palpable in Cafes and Restaurants

Modern Restaurant Management

Despite polarized political rhetoric, we can rest assured that Americans are still very much united in supporting each other. While both parties in Washington work tirelessly over the coming months to reestablish synergy, the country's shared consciousness can be seen in every local cafe and restaurant across the nation. Jordan Blashek and Christopher Haugh, co-authors of “ Union: A Democrat, a Republican, and a Search for Common Ground ,” explained it brilliantly.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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$40,000 Stimulus Checks For Restaurants?

Foodable

On this episode of The Barron Report , host Paul Barron explores the recent legislative bill that designates $28.6 billion in assistance to restaurants, food trucks, bars, and street vendors. Three Key Points: The stimulus checks are non-repayable grants, and are capped at $10 million for restaurant groups and $5 million for individual venues. Publicly traded companies and restaurants with over 20 locations cannot receive the grants, and any PPP loans that restaurants received will be subtracted

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TacoBocci improves operational efficiency with strategies that will endure after pandemic is over

Rocket Fuel

TacoBocci improves operational efficiency with strategies that will endure after pandemic is over.

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NTN Buzztime Announces Approval of Merger with Brooklyn Immunotherapeutics by Stockholders at Special Meeting

Buzztime Business

CARLSBAD, Calif., March 15, 2021 /PRNewswire/ — NTN Buzztime, Inc. (NYSE American: NTN) today announced that its stockholders have approved the proposed merger between NTN and Brooklyn ImmunoTherapeutics LLC. The proposed merger remains subject to further customary closing conditions and regulatory approvals. NTN expects that the merger will close in the next two weeks.

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Why Now is the Best Time to Upgrade Your Restaurant POS (Sponsored)

Modern Restaurant Management

As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. In fact, they generally cringe at the thought of taking on such a significant operational change. But the pandemic exposed some pretty significant limitations of the traditional restaurant POS system.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.