Modern Restaurant Management
APRIL 12, 2021
This is an excerpt from Chicago restaurant industry veteran Ken McGarrie’s new book, The Surprise Restaurant Manager, which aims to help solve a common, but rarely addressed problem in the industry. All too often hospitality professionals are thrown into management positions with little to no training, the expectation from ownership being that their past experiences would prepare them for this new role.
Sculpture Hospitality
APRIL 13, 2021
Counting, managing and successfully maintaining your bar inventory seems simple at first glance, yet many bars are using time-consuming, ineffective and inaccurate processes that lead to hidden costs and lost profits.
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FreshCheq
APRIL 13, 2021
Technology has shaped the way that restaurants do business, especially following the COVID-19 outbreak. Despite many limitations in how and when customers were able to be served, technology made this easier by establishing accommodations that might not have already been in place, such as online ordering, curbside pickup and delivery. However, technology was already beginning to cause a cultural shift within the restaurant industry prior to the COVID-19 outbreak.
7 Shifts
APRIL 13, 2021
Canyons Fresh Grill is the definition of a neighborhood spot—nestled just off of Main Street in the town of Woodstock, Georgia, the restaurant has been a mainstay since 2008. It’s a family-owned business, combining more than 60 years of entrepreneurial experience to serve its city. Since opening, Canyons has served over a million fresh burgers, salads, shakes, and more to families, youth sports teams, church groups, dating couples, and corporate events.
Advertiser: Paycor
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Modern Restaurant Management
APRIL 15, 2021
In 2019, the hospitality industry found it exceedingly difficult to staff our properties. We blamed the extraordinarily low unemployment rate of 3.6 percent. Employees could pick and choose because there were far more jobs available than people to fill them. COVID-19 hit and then, because we had to close our properties or suddenly utilize only 25 percent of the space, we had more staff than we could use.
EATER
APRIL 12, 2021
Gerald Stratford, big veg king. | Photos: Gerald Stratford. 72-year-old Gerald Stratford started a Twitter account to share his vegetables. Hundreds of thousands of followers later, he has a book deal and appears in a Gucci campaign If you’ve spent enough of your waking hours in the gaping abyss of Twitter, there’s a chance you’ve come across at least one photo from Gerald Stratford , a 72-year-old British retiree who spends his days growing “big veg” (that’s “big vegetables,” for the uninformed
Restaurateur Connection brings together the best content for restaurateur professionals from the widest variety of industry thought leaders.
Embrace the Suck
APRIL 16, 2021
Go sit in your restaurant for an hour with your eyes closed and just listen. What do you hear? Does it sound like the smooth cadence of a well-oiled machine or more like a clunky old car engine that backfires every minute? When I am coaching a client, I love to sit in the dining room and just listen. Sometimes I heard the team complaining about the kitchen, the manager, or even the guests.
Modern Restaurant Management
APRIL 13, 2021
A visit to a restaurant almost always means a sale. That’s why driving people into your physical locations is so valuable. Luckily that’s easier today with mobile advertising and restaurant owners should consider embracing this modern technology to market their business effectively. One of the most personal forms of mobile marketing, targeting based on location, has two main strategies every restaurant owner should be aware of.
EATER
APRIL 13, 2021
Domino’s little robot pizza delivery car. | Photo: Domino’s Pizza. Customers in Houston could receive their pizza via an autonomous vehicle made by Silicon Valley robotics company Nuro Domino’s is piloting pizza delivery via self-driving car in Houston, the chain announced on Monday. Starting this week, select customers who place a prepaid online order from a Domino’s location in the Woodland Heights neighborhood can opt to have their orders delivered by an autonomous vehicle made by Silicon Val
Goliath Consulting
APRIL 15, 2021
The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers. The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1).
Advertiser: Paycor
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
ChowNow
APRIL 16, 2021
To reach new customers, it’s important to have a strong online presence. For restaurants, that means having a modern and easy to use website and pages on popular social media channels. It also means appearing prominently on the websites your customers use when deciding where to dine or order from. . In fact, 89% of dining research is done by mobile before visiting a restaurant.
Modern Restaurant Management
APRIL 15, 2021
On this episode of The Main Course , host Barbara Castiglia learns how data can help restaurant operators build better relationships with their customers from Joel Montaniel CEO of SevenRooms. The idea for SevenRooms came when he noticed that if you didn’t attend a restaurant enough, they wouldn’t know anything about the customer. “They were numbers, not faces.” “No matter what we could do for the consumer, the operator needed to pay for a role,” Montaniel sai
EATER
APRIL 15, 2021
Shutterstock. The French tire company previously paused its digital guides and ratings because of the pandemic After taking a break from bestowing its coveted (and sometimes resented ) stars and recommendations last year because of the pandemic, the French tire company Michelin has decided it’s time to start recommending and awarding restaurants again.
Goliath Consulting
APRIL 15, 2021
The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers. The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1).
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Sculpture Hospitality
APRIL 15, 2021
Sculpture Hospitality is delighted to announce that our innovative inventory management solution for restaurant and bars has hit the news, featuring on a recent episode of NewsWatch - a trusted source for breaking consumer, technology, travel, health and entertainment news on the AMC Network and ION Network.
Modern Restaurant Management
APRIL 12, 2021
No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. Restaurants are unique, and as such, need a unique approach to off-premise sales. Luckily there are a number of different business models.
EATER
APRIL 14, 2021
Jennifer Gauld / Shutterstock. Whipped Drinks’ founder Katie Angel was quickly reminded that dalgona coffee has been around for awhile now A new company is hoping to get in on one of the pandemic’s earliest and buzziest trends, by selling a kit to help people make their own frothy-sweet dalgona coffee. Remember that pillowy cloud of a drink? The one that was all over every social media platform in early pandemic days?
Cheetah
APRIL 12, 2021
Reading Time: 4 minutes. In the previous chapter of the Ghost Kitchen 101 Series , we looked at different types of cloud kitchens and how they operate. In this article, we dive into the food delivery boom and how it could change how the industry does business for years to come. More than a year after the outbreak, it’s plain to see that the COVID-19 pandemic caused far-reaching changes in consumer habits.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Ken Burgin
APRIL 10, 2021
With smart ‘future-watching’, you can adjust staff and purchasing to reflect expected business much more accurately. Caterers work with 100% certainty for much of the time – they get low food and wage costs because they work with exact numbers, not guesswork. So how can a café, restaurant or bar also forecast more accurately? Keep daily logbooks & diaries: record customer numbers, weather, special events, the pattern of customer visit etc.
Modern Restaurant Management
APRIL 13, 2021
Did you know that more sexual harassment claims are filed in the restaurant industry than in any other industry? As many as 90 percent of women and 70 percent of men in the industry reportedly experience some form of sexual harassment, according to the Harvard Business Review. Sexual Assault Awareness Month (SAAM) in April is an opportunity for restaurant and bar owners to review existing policies and develop new ones.
Typsy
APRIL 12, 2021
Although predicting the future seems impossible, anyone can pay attention to current trends to figure out what will become popular or fade from the public eye. As parts of the world lean back into normalcy, everyone’s looking forward to spending more time at their local cafes. In this blog post, guest contributor Cora Gold looks at five cafe trends set to dominate the market in 2021 based on what consumers expect from their dining experiences.
Bingage
APRIL 14, 2021
Everything is now digitalised! Agree? Then being a restaurant owner, why wouldn’t you prefer the latest restaurant technology for the business’s smooth operation & long-term growth. We all are aware that, Restaurant business owners are now adopting effective solutions that can automate operational work, minimise physical burden and improve business sales.
Advertiser: Paycor
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
BNG Point of Sale
APRIL 14, 2021
Running a small business requires a tight eye on profits. More than likely, you will face scenarios in which you incur higher transaction fees you didn’t expect and could have avoided in the first place. Knowing how to navigate processing fees is a key part of your success. Whether you run a single location, a multi-location business, or even a mobile business, avoiding unnecessary fees should be part of the game plan.
Modern Restaurant Management
APRIL 16, 2021
Attracting customers to your business – and then bringing them back through your doors, again and again – is the secret sauce of any successful restaurant. There’s no single way to perfect that recipe, but one ingredient that has consistently worked across segments and locations is youth sports sponsorships. For restaurants, it’s a natural fit: Youth sports are an integral part of local communities, creating a positive impact on the development of children.
Restaurant365
APRIL 16, 2021
Restaurant owners and operators have faced enormous challenges over the last year. After many months of on-again, off-again indoor dining restrictions, outdoor dining capacity limits, and relying on delivery/take out only, a brighter future is on the horizon. It’s time to focus on getting back to pre-COVID profit margins. As you examine your restaurant accounting and operations, where should you start?
Indoor Media
APRIL 15, 2021
Today, many business owners focus on social media advertising for the wrong reasons. It’s important to create a profile online to connect with your customers, and the most successful businesses will use their platforms to engage with locals. Remember that your content should highlight why your business is vital in your community instead of trying to make it big on a national stage.
Advertiser: Paycor
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Sling
APRIL 16, 2021
Work/life balance is vital for your employees’ health, happiness, and well-being. And, as many employers are discovering, it’s essential for their productivity as well. That’s why increasingly more managers are offering flextime instead of the strict 9-to-5 workday. How, exactly, can flextime improve your business? In this article, the productivity experts at Sling show you all the benefits of this unique work schedule.
Modern Restaurant Management
APRIL 13, 2021
What does it take to be a successful franchisee? On this episode of The Main Course , host Barbara Castiglia gets insights from franchise expert, speaker, and author of The Wealthy Franchisee, Scott Greenberg. Greenberg started his career as a professional speaker and leadership coach. Looking for a second stream of income and a “lab” to try out concepts, he ventured into the franchise world.
Restaurant365
APRIL 16, 2021
Part of being a successful restaurateur is by being forward thinking and quickly adapting to this fast-changing industry. Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.
Cheetah
APRIL 13, 2021
Reading Time: 5 minutes. When we first set out to provide e-commerce solutions for Small-Medium business supplies, we were hoping to make just a bit of a dent. We never imagined we’d end up disrupting a $1 trillion industry of US wholesale foodservice distribution. Just five years after Cheetah was founded, we’ve managed to process over 350,000 orders, supply over 1,000,000 products, and service over 3,000 restaurants.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
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