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On the surface, third-party marketplace online ordering platforms like Postmates, Grubhub, and Uber Eats may seem like a smart choice for your restaurant. After all, it pays to have online ordering , and these services can offer you a large audience of new customers. If you currently work with one of these delivery middlemen, you may very well have a steady stream of orders lighting up your tablet, announcing yet another customer hungry for your food.
Each new year brings new trends. In the Food Service industry, 2019 is bringing in its own wave of fresh trends! The desire for convenience and the popularity of fast-casual dining remains important to diners in this new year. Time is an asset that everyone values, making it a major factor in consumer dining. To protect this asset, diners choose restaurants that serve quality food in an efficient manner.
One of the key factors in obtaining maximum profit for your restaurant is table management. Getting customers in the door is just the first step—you need to seat and serve them promptly and turn over tables as quickly as possible. Higher table turnover rate equals more satisfied customers and greater sales revenue. Here are some ways you can increase table management efficiency. 1.
Let’s be honest: we’re pretty much all addicted to our phones and social media at this point. Don’t believe it? One survey found that the average adult now spends almost 2.5 hours every day on social media. We’re literally on our phones morning, noon and night checking out what everyone’s doing, where they’re going and what they’re eating. Speaking of eating…if you’re not using social media for your restaurant, now’s the time to create a strategy as part of your restaurant’s marketing and advert
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Having a restaurant or bar located next to your local public transit stop can create a perfect opportunity to draw in new customers , but you also need to understand your audience. Potential customers may be getting off on their last stop before heading home for the day or they might be rushing to work or to catch the next bus or train. That means that you will need to cater to both customers who are in a time crunch and those who may be able to sit down and enjoy a couple of drinks.
There’s hard evidence that shows restaurant promotions can get more guests through your doors and more dollars in your tills. But just running a promotion for the sake of it or at random doesn’t guarantee success for your restaurant. You’ll want to have a look at the data and choose a promotion that will fit both your business and your guests. Fortunately, we’re here to help.
Every restaurant is constantly looking for new ways to increase profits and expand their customer base. You do it with marketing outreach, creating a presence on third-party platforms, community outreach, and of course improving your dining experience. One of the most effective ways to expand is to add an easy online menu/ordering system and delivery options for your customers.
Every restaurant is constantly looking for new ways to increase profits and expand their customer base. You do it with marketing outreach, creating a presence on third-party platforms, community outreach, and of course improving your dining experience. One of the most effective ways to expand is to add an easy online menu/ordering system and delivery options for your customers.
Increasingly, we’re seeing companies that are looking to provide food via convenient and affordable formats that have attractive unit economics or are more relevant to emerging consumer trends — bringing food to customers where they live, work, eat, play, shop, and so on. The amount and intensity of new formats popping up and the way consumers’ appetites are changing (nearly 70 million Americans have made significant changes to their diets) should be sufficient enough to spark a strategic conver
If you want to control labor cost in your restaurant, it’s time to tackle the full-time equivalent. (This has nothing to do with mandated health care.) What does it mean and why is it a valuable term to know to control labor cost? Watch this video or read below to learn how full time equivalents are used in restaurants and can help control labor cost.
It’s hard for us in our comfortable big cities to imagine what the people in Townsville (northern Australia) are going through after the massive floods and release of dam water. This inundated the town, and whole shopping centres and business areas are closed – some will never re-open. But aren’t they insured? The reality is that the level of insurance that could cover this type of flood risk is too expensive for most small operators, even if it is available.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge. As a business owner, you probably know that revenue management is one of the keys to success. But, if you have a cash flow problem, do you know how to diagnose and solve it?
Restaurant owners face a lot of financial challenges, from thin profit margins to negative online reviews. But there’s one big financial threat restaurant owners aren’t thinking about: cyber-security. In 2018, Chili’s, Dunkin’ Donuts, and Panera were among the restaurants hit with data breaches, and recent data shows restaurants and hospitality businesses are the most common target of cyber attacks.
Nina and John went out to dinner one night with friends. As usual, at the end of the meal, there was some playful haggling over who who would pick up the check. John volunteered, so Nina offered to cover the tip. This ended up setting off a lively debate about the topic of tipping. In the end, the server walked away with a 20% tip and everyone went home happy.
As one of the fastest-growing foodservice markets in the world, the Middle East has been a region of opportunity for many restaurant chains — both for companies based locally and others from around the world. Changing market conditions, nationalization programs and increasing costs, normalizing margins, and oftentimes weak comps are some of the challenges arising and presenting opportunities to re-assess portfolios, optimize performance, and turnaround or re-invigorate brands.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
If you want to cut labor cost, there is one place you can look right now. Check your employees’ pay rates in your POS system. When was the last time you did that? Never? Watch this video or read below to learn what I’m talking about and why it’s important if you want to cut labor cost. Time equals money! Want to cut labor cost? Look to your time clock.
Failure to comply with the Americans with Disabilities Act (ADA) can get you sued. As demonstrated by the recent cases against Domino’s and Five Guys, even your website needs to be ADA compliant. But what about your physical location? You need to have a strategy to help you create an ADA compliant restaurant, bar or […]. The post How to Create an ADA Compliant Restaurant appeared first on The Official Wasserstrom Blog.
In the ‘50s, mid-century modern designs were everywhere. In the ‘70s, it was dark booths, velvet and velour. In the ‘80s, chintz tablecloths and preppy pastel color schemes took over the design scene. Today, the latest in restaurant design is rustic-industrial spaces with minimalist details made from natural materials like wood and metals. Eventually, every trend goes out of style.
Check out the VLOG below. So critical that we all make “First 5” a culture in our businesses. We will dodge so many rough nights by just starting off on the right foot. Restaurant staff training is the core of what we do :) From Management to front line. Feel free to share with your teams, leave a comment or question.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Once you have your online ordering system is in place, the challenge can be to get regular customers to order online. Ordering online is convenient in a world where everyone is busy. It allows customers to enjoy your food in the luxury of their own homes. They pay as they order and only need worry about opening the door to take delivery of their delicious meal.
All You Need to Know About Restaurant Branding. A restaurant business is exciting, albeit challenging. How will you stand out amongst others? Uniquely branding your restaurant is a way to attract and keep customers. Whether it’s the ambiance, decor, or (most importantly) the menu, make sure it’s something that gets everyone eagerly lining up at your door.
There is an old saying that a rising tide lifts all boats. Research has proven this to be true in many areas, not the least of which is a healthier bottom line. For independent restaurants, such as pizzerias, community goodwill can mean that you either THR!VE (see what we did there?) or fail. Engagement may seem hard, but it really comes down to this: when you meet people on a human level, it creates a better all-around experience for everyone involved.
Lately, you can’t seem to escape the influence of the Netflix show “Tidying Up with Marie Kondo.” But what can you do to organize your commercial kitchen? While you may not be able to use the same “does it spark joy?” guideline that Kondo advocates, there are a ton of things you can do to […]. The post 6 Ways To Tidy Up Your Commercial Kitchen appeared first on The Official Wasserstrom Blog.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge. As a business owner, you probably know that revenue management is one of the keys to success. But, if you have a cash flow problem, do you know how to diagnose and solve it?
Here is a VLOG of my past couple outings for dinner. Quite the experience, especially the 1st one. Where have you seen Restaurant Leadership gone? Do we rush people though the system, holding on to them for to long, saving money on progressive training? What are you thoughts?
Hospitality is a skill that takes continuous reflection, empathy, and development – that’s why HotSchedules is joining employee training professionals from across the country at the CHART Conference in Albuquerque, NM from March 2-5. Dubbed the conference by trainers for trainers, CHART seeks to: 1. Prioritize Professional Development. So many trainers put others first – but how do you lead by example if you aren’t making time for your own growth?
We want to be open with staff and involve them in decisions and success. And the team may feel like ‘family’, but there are some things the kids shouldn’t know about – personal and business! New managers can find it difficult to be discreet – do they need some guidance? Here’s my No-Go list – how does it compare with yours? Comments and examples very welcome… Pay Rates and Employee Perks.
Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.
Have you heard you need to use an industry average to measure labor cost in the restaurant business? Or, do you use the same labor cost target every day or every single month? What if I told you those are myths that are killing your profitability and leading to your scheduling problems? What if I told you that if you measure labor cost against your own numbers, you can change your bottom line and control your second biggest expense?
Creating a compelling and modernized investment thesis requires superior intelligence and insights relative to understanding the landscape and how the consumer and competition are being reshaped, from the decline of casual dining to the rise of new formats. While other sectors have seen significant increases in productivity historically, improvements in the foodservice industry have been minimal over the last 30 years.
In the ‘50s, mid-century modern designs were everywhere. In the ‘70s, it was dark booths, velvet and velour. In the ‘80s, chintz tablecloths and preppy pastel color schemes took over the design scene. Today, the latest in restaurant design is rustic-industrial spaces with minimalist details made from natural materials like wood and metals. Eventually, every trend goes out of style.
Running a successful restaurant kitchen doesn’t happen overnight. Restaurant kitchens are filled with stressful situations, many different personality types, and an unpredictable day-to-day working environment. If you currently, or hope to, manage a restaurant kitchen you will need these personality traits to be successful. 1. Strong Leader Being a strong leader is one of [ ] The post 6 Must Have Personality Traits to Run a Successful Restaurant Kitchen appeared first on Dot It.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
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