Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. To master the process, consider these tips to recruit and retain long-term employees.

Hiring 396

Hiring Front of House Back of House Employee Relations 396

Modern Restaurant Management

MARCH 18, 2020

” The Association proposed three separate categories of protection for industry restaurants and employees: directed/targeted financial relief; loans/insurance options for impacted small businesses; and tax measures. 35 billion for Community Development Block Grants for Disaster Relief (CDBG- DR) assistance.

Insurance 433

Insurance Employee Relations 2002 2001 433

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by the end of 2023.

2023 510

2023 2022 Consumer Goods Point of Sale 510

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Christopher Baron of RedBaron Consulting.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 482

2020 Influencer Point of Sale Food Safety 482

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout. Operations This is the catch-all of all restaurant manager responsibilities.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

NOVEMBER 19, 2019

However, restaurant owners and leaders can take clear, actionable steps towards understanding and managing their labor cost percentage without taking a toll on employee productivity, customer satisfaction, or their bottom lines. Benefits (Health Care, Employee Discounts, etc.). What is Restaurant Labor Cost Percentage? Payroll Taxes.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. “We’re both humbled and lucky to support our amazing customers during this critical time.

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

Modern Restaurant Management

MARCH 16, 2020

How Coronavirus Affected Dining Behavior. Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. Among the highlights: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors. Some Placer.ai Chick-fil-A led the way with 11.9

Mobile Ordering 307

Mobile Ordering Online Ordering Point of Sale POS 307

EATER

MAY 16, 2024

On the weekends, she’d pay another family to watch Kennard. There’s no child care at that hour of the night, that I know of, in my area. It has to be somebody’s personal home,” says Baptiste. My son has special needs. Some days he’s fine. So I had to make sure he’s comfortable and whoever was there was able to deal with the meltdowns.

Employee Relations 310

Employee Relations Government Hospitality Take-out 310

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. Since recruiting your staff can be such an extensive undertaking, here are a few factors for you to consider when designing an effective recruiting and onboarding process to rehire and appropriately schedule your restaurant’s workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Curry Up Now Secures Investment. In 2020 alone, Curry Up Now anticipates opening 12 locations across the country.

Franchise 341

Franchise Franchising 2020 Fast Casual 341

EATER

JANUARY 28, 2022

If this is the case, however, it would effectively render Darden immune from Title VII lawsuits, given that its employees are barred from participating in lawsuits in the company’s contracts. Advocates continue to fight against the tipped minimum wage, which perpetuates discrimination This story was originally published on Civil Eats.

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Modern Restaurant Management

FEBRUARY 10, 2020

The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. on the depth, breadth, and promotion of their plant-based entrées. New GFI-commissioned data also released today reveals the size of the market opportunity on offer and shows that U.S. This data covers U.S. Both Burger King and Carl’s Jr.

Hospitality 460

Hospitality Food Consumer Goods 2019 460

Modern Restaurant Management

FEBRUARY 21, 2020

In a sea of sushi snobbery, they had a revolutionary idea: democratize sushi by offering an intelligent, accessible and environmentally-conscious approach to dining. In a sea of sushi snobbery, they had a revolutionary idea: democratize sushi by offering an intelligent, accessible and environmentally-conscious approach to dining.

Brewery 350

Brewery Design Food Supply Equipment 350

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout. Operations This is the catch-all of all restaurant manager responsibilities.

Management 195

Management Management Kitchen Safety Front of House 195

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. million food service employees lost their jobs in 2020. Remember the expression, too many cooks in the kitchen ? Well, go ahead and unlearn it. In total, 2.5

2021 98

2021 Employee Relations Hiring Recruiting 98

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. Family dining restaurants have average guest checks below $15. Casual dining restaurants. We define casual dining as restaurants that have average guest checks between $10 and $25.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Black Box Intelligence

NOVEMBER 1, 2021

Currently, many of the complaints we see are driven by issues related to staffing shortages. COVID-related complaints still come up, but overall they’re trending downward compared to earlier in the year. Solicit in-person feedback, especially among dine-in customers. Guest sentiment is declining around food preparation.

Management 105

Management Management Social Media Customer Service 105

Restaurant365

JUNE 17, 2020

Whether you are slowly scaling up operations again or moving from takeout and delivery only to limited dine-in, it is more important than ever to stay on top of your labor and payroll cost. Your payroll is the process of calculating and distributing wages to your employees. Employee insurance. Employee benefits.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Future Food

APRIL 20, 2022

Food and hospitality services provide an opportunity to support relatable or ‘normal’ daily interactions, offering 3-5 critical daily touchpoints that elevate the standard of the workplace village experience through modern design and the provision of food and hospitality that supports wellness.

Hospitality 78

Hospitality Food Safety Front of House Food 78

Sling

MAY 3, 2023

Passion, however, can’t be taught but can make a huge difference in the attitude of the employee. The ideal employee will have both passion and experience. 3) Present your restaurant as a great place to work How you present your place of business to potential employees has a lot to do with restaurant staffing success.

Employee Relations 78

Employee Relations Customer Experience Management Management 78

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. Changes in restaurant layout to minimize indoor dining rooms. Business in the restaurant industry is once again starting to look brighter. Here are some tips for CFOs.

Cash Management 78

Cash Management Point of Sale 2021 Inventory 78

Lavu

MARCH 30, 2020

What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff. All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. Clarify Employee Individual Roles. Specify Long-Term Company Goals.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. So, just like any other organization, you must retain high-performing restaurant employees to stay in the industry in the long run. Let’s discuss. . One million of the 4.5

Hiring 52

Hiring 2022 Employee Relations Recruiting 52

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The diverse nature of the job requires a restaurant manager to have a learning mindset and share new insights with the management and employees. . Managing Finance . Source: MBB Management.

Management 52

Management Management Operations Front of House 52

The Restaurant Times

MARCH 13, 2023

Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. However, here are some of the top positions in the back-of-house that you’ll need to recruit for: Kitchen Manager: Ensures other BoH staff carry out their responsibilities and follow protocols.

Back of House 52

Back of House BOH Front of House FOH 52

Black Box Intelligence

OCTOBER 25, 2021

Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. The largest increase in “short-staffed” mentions was in family dining versus the beginning of the year; mentions are running about 30% higher than the industry overall in Q3 to date. the week of Labor Day.?

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Gourmet Marketing

OCTOBER 13, 2021

Running a hotel is a complex job, and it requires talented employees who can work with and around hotel guests to keep them happy and satisfied with their stay. You need to seek out the best online job posting sites to ensure you can find the best employee for the hotel job you’ve got open. HospitalityJobs.com. HospitalityOnline.

Hotels 52

Hotels Recruiting Website Management Hiring 52

Cheetah

OCTOBER 6, 2020

Two months later, in May, a reopening plan was announced that would allow restaurants to reopen dining rooms with modifications. Relief from the Department of Alcoholic Beverage Control Temporary Catering Authorization: CRA is working with local governments to expand outdoor dining. Sign up here.

Restaurant Law 60

Restaurant Law Employee Relations Food Supply Small Business 60

The Restaurant Times

FEBRUARY 18, 2022

You can take help from recruiting agencies, professional networking sites, post an advertisement or conduct mouth advertising to hire a desired candidate. As the US restaurant industry grows, rush hours are expected to get busier. A night chef is one of the core members of the team. . While it looks easy, it is a daunting task.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. At first glance, some stats might seem to contradict each other. Often, this is because the people surveyed vary in age and location. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

MBB Hospitality

OCTOBER 2, 2019

While you can’t deduct personal expenses like living and family-related expenses, for things that you use for both personal and business use, you might be able to. Keep in my though that these are only applicable for you the business owner not your employees. However, you can still deduct business meals with both clients and employees.

Franchising 40

Franchising Franchise Employee Relations Travel 40

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. Each restaurant within your franchise will have to replicate your dishes and dining experience using the resources and expertise you provide. However, like every business model, it has a few drawbacks you should consider. How To Franchise A Restaurant?

Franchising 52

Franchising Franchise Cash Management Kitchen Safety 52

Apicbase

JUNE 16, 2023

How to Process Restaurant Metrics To process restaurant metrics, you must gather data on various aspects of your restaurant’s operations, such as sales, expenses, customer satisfaction, and employee performance. This is especially true for large-scale foodservice operations and scaling restaurant businesses. That’s the theory.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Mad Mobile

JUNE 26, 2024

In fact, according to the Harvard Business Review , recruiting new guests can cost up to 25 times more than repeat visitors. Customer retention Since the restaurant industry includes tons of variation–fine dining, fast-casual, quick-service, and so on–it’s hard to pin down average customer retention rates.

Loyalty Program 40

Loyalty Program Operations Customer Experience Point of Sale 40