Modern Restaurant Management

OCTOBER 27, 2021

Restaurant owners will need to find innovative ways to recruit new employees and offer incentives to come in and work in the foodservice industry. Consumers may choose cooking at home over dining out. Restaurants will need to offer high-quality dining experiences to build a loyal customer base.

Customer Experience 208

Customer Experience Recruiting Customer Service Delivery 208

Modern Restaurant Management

JANUARY 11, 2021

From beginning to end, the dining experience is filled with close in-person interactions. COVID-19 testing of employees can maximize safety at your restaurant and make guests feel more comfortable with their dining experience. There are many Covid-19 testing options including at-home, in-person, and bulk testing.

Restaurant Law 204

Restaurant Law Recruiting Customer Experience Dine-in 204

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. Consumers are showing similar signs of permanent behavioral change.

2022 203

2022 Employee Relations Outdoor Fast Casual 203

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. Since recruiting your staff can be such an extensive undertaking, here are a few factors for you to consider when designing an effective recruiting and onboarding process to rehire and appropriately schedule your restaurant’s workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

JANUARY 10, 2022

Operators are moving toward adoption of new technologies, especially ones that will help them navigate the labor and supply chain issues they face, as well as focusing on the ongoing push toward off premise dining. It’s no secret that the restaurant industry has changed dramatically in the last two years. Expanding the Tech Stack.

Back of House 208

Back of House 2022 BOH Front of House 208

ExactHire - Restaurants

FEBRUARY 21, 2022

If you’ve been dining out or picking up food to go, it’s likely you have seen or used a QR code to access your menu or even pay a bill. Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Want to share feedback on an experience? What are QR codes you might ask?

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. With data showing indoor dining rapidly decreasing as customers navigate new COVID variants, restaurants need the capability to quickly adapt and implement new solutions.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Modern Restaurant Management

MARCH 2, 2020

When done correctly, dark kitchens allow for more food output without the potential of delivery services interrupting dine-in patron’s meals or delayed delivery times. Recruiting a high-quality third-party logistics (3PL) partner can be a gamechanger when making this type of extreme logistical shift.

Supplies 217

Supplies Delivery Food Supply Back of House 217

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Does your dining room layout need a social distance inspired layout?

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

Modern Restaurant Management

AUGUST 23, 2023

Prior to his role as General Manager, he was CGO (Chief Growth Officer), General Manager, Vice President, and Chief of Staff, where he spearheaded projects including the acquisition of Punchh, company integrations, executive recruiting, and has established PAR’s KPI setting and tracking process through business reviews.

Loyalty Program 167

Loyalty Program Customer Experience Customer Service Mobile Ordering 167

Modern Restaurant Management

JUNE 3, 2021

Host a hiring party : Make recruiting memorable. Now, just as people are ready to get back to in-person dining, staffing is the newest challenge facing restaurants. Restaurants took a huge hit during the pandemic, and still have the longest climb back to pre-COVID-19 employment levels, according to the National Restaurant Association.

Ordering 179

Ordering Front of House Hiring Recruiting 179

Modern Restaurant Management

OCTOBER 7, 2021

As a precaution, dining areas were closed and at one point, even eating al fresco was prohibited in certain areas. Dining room procedures. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. And according to Technomic, Inc., Addressing Retention.

Front of House 230

Front of House Loyalty Program Back of House Training 230

Modern Restaurant Management

FEBRUARY 1, 2023

When deciding where to recruit restaurant workers online, many job platforms promise to plaster your jobs across the Web for a fixed price. We all know that for restaurants – reputation is everything. But in a difficult hiring environment, how do you build a great reputation without jeopardizing your bottom line? What do they want?

Hiring 189

Hiring 2023 Advertising Recruiting 189

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. To master the process, consider these tips to recruit and retain long-term employees. However, the harsh reality is that the current labor shortage is making it a challenge for many restaurants to handle the workload.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

Embrace the Suck

MAY 14, 2023

The recruitment and effective training of suitable staff is critical. As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. And much like a bad dish, it's tough to swallow.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Culinary Digital

MARCH 20, 2024

By paring down the variety of dishes and ingredients, a streamlined menu facilitates a more focused and straightforward training regimen, expediting the journey to proficiency for fresh recruits. A streamlined menu is the cornerstone of efficiency in the onboarding process within a food service establishment.

Seasonal Menu 52

Seasonal Menu Customer Service Customer Experience Training 52

Modern Restaurant Management

AUGUST 23, 2022

This is an important factor in recruiting talented individuals, as a large majority of franchisees are investing with 10+ year horizons and are seeking organizations that have proven they can withstand economic cycles. Evaluating Resources. Costs of all resources involved in restaurant operations are rising. Focusing on the Long-Term.

Franchise 188

Franchise Franchising Loyalty Program Food Supply 188

Modern Restaurant Management

MAY 14, 2021

It featured recruitment content and live sessions with Chipotle employees highlighting its benefits, career paths, cooking demos, and more. As part of its effort to hire 20,000 new team members, Chipotle is increasing restaurant wages resulting in a $15 average hourly wage by the end of June.

Hiring 169

Hiring Employee Relations Recruiting Education 169

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. There are generally two ways to go about opening a new restaurant: buying an existing one, or starting from scratch. Each has advantages and disadvantages. In this post, we’re going to focus on the former.

License 444

License Equipment Certification Information 444

7 Shifts

JANUARY 31, 2024

Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

Open for Business

NOVEMBER 21, 2022

It also lets them easily find a time, dining experience , and type of seating that works for them. Those with a passion for hospitality care more about people than computers. But today, restaurant tech plays a major role in improving the guest experience. Restaurants are judged based on how they make guests feel. Communicating in advance.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

ExactHire - Restaurants

FEBRUARY 21, 2022

If you’ve been dining out or picking up food to go, it’s likely you have seen or used a QR code to access your menu or even pay a bill. Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Want to share feedback on an experience? What are QR codes you might ask?

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, restaurants can send customers personalized marketing messages to keep them engaged and encourage them to dine again.

Point of Sale 196

Point of Sale POS Download Loyalty Program 196

Modern Restaurant Management

APRIL 15, 2021

Over the past six months, we have been posting on Indeed, Zip Recruiter, Facebook, etc. Dining rooms are opening and, of course, we don’t have enough staff to handle the crowds. In 2019, the hospitality industry found it exceedingly difficult to staff our properties. We blamed the extraordinarily low unemployment rate of 3.6

Social Media 212

Social Media Training Recruiting 2019 212

Modern Restaurant Management

AUGUST 31, 2021

As of June 2021, 39 states and the District of Columbia had reopened to 100-percent indoor dining capacity; 11 states and Puerto Rico are open at varying capacities ranging from 50 to 80 percent. Technology, Outdoor Dining, and Alcohol To-Go Are Here to Stay. Labor and Food Costs Remain Top Challenges. The Threat of Delta.

2021 180

2021 Beverage Leadership Food Order 180

Restaurant365

MAY 7, 2021

And while this is good news, most restaurant operators are having trouble staffing their restaurants to meet the rising demand for on-site dining. Employee retention and recruitment have long been a challenge in the restaurant industry. Recruitment has long been a challenge in the restaurant industry. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Modern Restaurant Management

AUGUST 5, 2020

Despite the current growth in sales, QSRs may still suffer financially once dine-in restaurants return to normal operations. But as businesses start to reopen and cope with the new normal, we’re seeing a hopeful shift. How is the industry moving forward? What does this tell us about the industry moving forward?

Recruiting 136

Recruiting Hiring Point of Sale Food Supply 136

Modern Restaurant Management

DECEMBER 21, 2023

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. This craft consumer-rich environment aligns brewers with the unique product offerings both consumers and sellers want.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

JULY 30, 2021

To ensure that restaurateurs are envisioning their target consumer accurately, they can recruit their own restaurant patrons to participate in their qualitative research by offering a generous incentive. Most restaurants already understand who their target consumer is.

Mobile Ordering 203

Mobile Ordering Customer Experience Customer Service Food Order 203

Lavu

SEPTEMBER 29, 2023

The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

The Restaurant Group

OCTOBER 21, 2022

We deal with restaurants of all sizes and types, ranging from fast food to fine dining. 2022’s Restaurant Industry. When the pandemic in 2022 struck, every restaurant in the food industry was affected by numerous challenges such as coping with social distancing and food service restrictions. The Effects of Inflation on the Food Industry.

2022 88

2022 Back of House Food Supply Government 88

Modern Restaurant Management

APRIL 22, 2021

” But what does this all mean for hiring and recruiting in the restaurant and hospitality space in the near future? .” ” But what does this all mean for hiring and recruiting in the restaurant and hospitality space in the near future?

Hiring 141

Hiring Food Safety Online Ordering 2021 141

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Even with the recent uptick in employment, restaurants are facing a major worker shortage, and many are struggling to keep their doors fully open with limited staffing. According to the U.S.

Restaurant Law 180

Restaurant Law Small Business Mobile Ordering Recruiting 180

The Restaurant Times

MARCH 14, 2022

So, you have to be selective because this recruitment decision can either make or break your restaurant business – a suitable person can lead to growth, while a wrong person can bring disaster. The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc.

Management 52

Management Management FOH BOH 52