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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

Restaurants can use AI to analyze customer preferences, dietary restrictions, and past orders to create tailored dining experiences. In 2025, I think we’ll see restaurants double down on personalization by leveraging AI.

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How to Write Online Menu Descriptions (with Examples)

ChowNow

When youre updating your online menu or online ordering system, its tempting to just copy over the dish names from your restaurant menu and call it a day. Well-written menu descriptions dont just tell guests whats in a dish; they entice customers, set the tone for your brand, and can increase sales.

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Emerging Trends in Healthy Foods and Restaurant Concepts

Goliath Consulting

Options like chickpea, almond, and coconut flours not only cater to dietary restrictions but also deliver powerful nutritional benefits. Chickpea flour, for example, packs 20 grams of protein per cup , making it a favorite for diners seeking plant-based protein sources.

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How to Diversify Your Brand by Adapting Plant-Based Food Trends

Modern Restaurant Management

Though this may seem like a daunting task, especially for traditional restaurants like steakhouses and BBQ, menu diversification will allow you to reach more customers and entice more patrons to walk through your door. With this perspective in place, the ways of integrating plant-based proteins into your menu become infinite.

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Menu Engineering: The Science of Optimizing Your Menu to Maximize Profit

7 Shifts

Menu engineering: while the name might suggest you need to go to college at MIT to be good at it, is actually a common and essential task that all restaurateurs should regularly undertake. Menu engineering can be simplified as the steps taken to increase the profitability of a restaurant menu. Menu Pricing and 2.

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Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher. In addition, many restaurants are now using digital menus in-house. In order to build and maintain loyalty, businesses must rise to these challenges.

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Using Tech for Better Guest Engagement

Modern Restaurant Management

CRM systems can track customer preferences and dietary restrictions, enabling personalized menu suggestions that cater to individual needs. Interactive digital menus can provide detailed nutritional information, ingredient sourcing, and suggested wine pairings, enriching the dining experience with valuable insights.